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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves Operational Improvement Help streamline onboarding and other high-volume operations as the company scales Contribute to automation efforts Maintain and improve device management, identity, and access systems Assist with scripting (Bash, Python) to automate repetitive tasks You may be a good fit if you Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment Are an excellent communicator who genuinely enjoys helping people solve problems Have strong troubleshooting skills and are methodical, curious, and persistent Demonstrated experience supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android Have significant experience with Google Workspace administration Have experience with Slack administration — workspace management, permissions, and troubleshooting Have substantial experience supporting and administering additional SaaS tools Understand identity and access fundamentals — SSO, MFA, directory services Are familiar with MDM fundamentals and endpoint management concepts Have experience with basic scripting (Bash or Python) for automation Take ownership of problems and follow through until they're resolved Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?" Are organized enough to manage competing priorities without things falling through the cracks Propose solutions when you see a process that doesn't scale Are looking to develop deeper technical skills and take on more complex systems administration challenges over time Strong candidates may also Be familiar with zero-trust security concepts and endpoint security tooling Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) Have experience using AI tools to improve personal or team productivity Location This role is based in our San Francisco, Seattle, New York or Washington DC office and there is a 4 day/week in office expectation. What Makes This Role Unique You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic. Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Marketing organization is undergoing a fundamental transformation in how it works. We're building a team of Forward Deployed AI Accelerators (FDAs) embedded directly with marketing cohorts to make AI the default mode for all work — not an occasional tool, but the foundation of how every marketer at Stripe executes. Today, marketers are already achieving remarkable results — building their own data dashboards, creating agents that compress multi-day processes, and authoring tools that accelerate workflows. The FDA team exists to take what's working and systematically scale it across the entire marketing organization. What you'll do As a Forward Deployed AI Accelerator, you'll be embedded with a cohort of 25–45 marketers organized by functional team, shared workflow, or location. You'll build alongside them, and you'll help them fundamentally change how they operate. Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your cohort start any task with an AI tool. Responsibilities Identify and document the highest-leverage workflow transformations within your cohort's day-to-day work by deeply understanding their processes and outputs Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities Coach and partner with each marketer through a progressive journey — from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency Teach marketers to build and iterate on their own tools over time, creating independence Recognize patterns across your cohort and systematically scale what works — a tool built for one marketer will be reusable for their peers Document every tool, playbook, and transformation pattern you build so the entire FDA team uses each other's work Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work Prepare marketers for an agentic future — not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows Who you are We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how work gets done, not as a novelty, but as your default operating mode. You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory. You've built things that changed how real teams operate, and the people you built for actually use what you shipped. You build in real time alongside the people you support. You spot transformation opportunities and execute on them. You look at a team's workflows and see where AI changes the economics: where existing work can be done in a fraction of the time, or where entirely new programs become viable that weren't worth doing before. Then you build the thing, not just the slide. You understand marketing work. You either have direct experience in marketing or quickly learn the workflows, deliverables, tools, and pressures of your assigned cohort. You know that understanding someone's work is a prerequisite to transforming it. You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions. You are a strong communicator. You explain technical concepts clearly to non-technical audiences, adapt your style to different people, and make progress visible to leadership and stakeholders. You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who succeeds in many roles at Stripe. You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter. You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment. Minimum requirements 5+ years of professional experience in a role requiring diagnostic thinking, problem-solving, and cross-functional collaboration Demonstrated, hands-on experience building and deploying AI-powered agents, tools, automations, or workflows that real people use in their actual work, whether that made existing processes meaningfully more efficient or made previously unviable work possible for the first time Proficiency with AI development tools and platforms (e.g., Claude Code, Codex, custom agent frameworks, API integrations, workflow automation tools) Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting 25–45 marketers at varying stages of their AI journey) Track record of coaching, teaching, or enabling others, with evidence that people you've helped actually changed how they work Preferred qualifications Experience in a formal AI transformation role where the job was substantially about identifying opportunities for workflow transformation and executing on them with hands-on builds Experience helping people become more expert AI users and capable builders Experience in marketing, marketing operations, growth, or a closely adjacent function, including familiarity with marketing technology stacks (e.g., Marketo, Salesforce, analytics platforms, content management tools)
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption across a small number of enterprise accounts in our Enterprise Tech segment. As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas. You'll work with a book of global technology leaders to actively deploy AI and reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion Own customer operations across the lifecycle of each account, maintaining a structured operational assessment (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Executive Business Reviews Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of each customer, and the patterns you see across your other Tech accounts, to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses and quantifying outcomes that build the case for continued and expanded investment. Monitor usage patterns and identify optimization opportunities across Claude surface areas (API, Claude Code, Cowork) to drive full value from contracted commitments Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions You may be a good fit if you have: 6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting Experience working with F500 technology companies, SaaS platforms, or digital-first businesses at the exec level—ideally including high-growth and established tech companies. You understand what it means to lead organization-wide change or adoption programs (multiple functions, hundreds of users) for a product that requires C-suite sponsorship Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes — you can run multiple enterprise motions in parallel without letting any account go quiet. Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Passion for AI and interest in responsible development of advanced systems. You have built with Claude Code, automating your own workflows with agents, skills, and tooling. A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $151,840 — $200,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel is seeking a Business Development Representative to help bring the next wave of innovative companies onto the Vercel platform. This role is ideal for individuals who are curious about web technologies, energized by working closely with startup founders and early-stage teams, and eager to launch their career in technical sales at one of the world’s leading developer tools companies. As a BusinessDevelopment Representative, you’ll play a key role in connecting with engineering and product leaders at fast-growing companies, educating them on how Vercel can help their teams ship faster and build better web experiences. You’ll work closely with Account Executives to identify, qualify, and nurture opportunities within the Startups segment — organizations that are scaling quickly and ready to invest in performance and developer experience. You’ll focus on generating meetings with startup teams across EMEA, with particular emphasis on UK & Ireland and the DACH region, helping introduce Vercel to some of the most innovative developer-first companies in the market. This is a hands-on, high-impact role where you’ll learn directly from world-class sales and product leaders, gain exposure to the SaaS sales cycle, and build a strong foundation for a career in go-to-market at Vercel. What You Will Do: Identify and engage high-potential companies that could benefit from Vercel’s platform Research prospects and tailor outreach to engineering, product, and marketing leaders Generate outbound opportunities through personalized outreach Partner with Account Executives to build pipeline and drive adoption in the Startups segment Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness About You: Passion for web development and staying current with the latest trends and technologies Familiar with the Startups culture & interested in working directly with founders 1+ years of experience in a technical, sales, or customer support role for a technical product Excellent communication skills - ability to explain complex technical concepts to both technical and non-technical stakeholders Strong problem-solving abilities and attention to detail Self-motivated and able to work independently while also collaborating effectively with cross-functional teams Bonus If You: Background in computer science, web development, or a related technical field Vercel, Next.js, or any other technical background or understanding Salesforce, Outreach, or similar Experience as an SDR or other similar relevant positions Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion. Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage. Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems. Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion. The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions. Key responsibilities: Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation) Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced) Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours') Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy You may be a good fit if you have: Due to U.S. Government contract requirements, this position requires U.S. citizenship and an active TS/SCI security clearance with a current full-scope polygraph (a TS/SCI with CI polygraph may be considered where crossover is supportable) Must have prior experience working with US national security (defense and/or intelligence) agencies —ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators) 5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $350,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Support post-sales engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers. Manage a book of customers to drive overall account health, including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction. Serve as a trusted payments and product advisor to manage customers by delivering payment performance and industry insights. Perform business reviews to align on user priorities, review payments performance metrics, share company product roadmap and provide guidance on how to optimize the value from the company. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the company user experience. In coordination with an account team, support book expansion, identify and surface opportunities to ensure customers are successful. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Engineering, Computer Science, Business Administration, Management, or a related field, plus four (4) years of experience in enterprise customer success or strategic account management. Must also have four (4) years of experience in each of the following: Supporting expansion of complex accounts, including identifying opportunities, driving business outcomes; Building and fostering relationships with senior executives in business, product and finance in partnership with the Account Executive and team; Working with the account team to perform annual business reviews to align on business priorities, payments performance, optimization opportunities, product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize value, and identify product expansion opportunities; Driving overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction; SaaS; and Finance, consulting, and account management. Salary: $113,672 - $144,750/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. IL60 #LI-DNI
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role Vercel is hiring a Strategic Product Partnerships Lead to develop first-of-a-kind partnerships that inflect the company's growth. Done well, these partnerships open distribution for our products, create new pipeline for our field teams, and/or add new capabilities to our platform. This is a highly cross-functional and technical role: you will spend as much time with product and engineering leaders as with commercial ones, both with partners and with Vercelians. You will report to the Head of Strategic Partnerships and own a named set of partners that includes hyperscalers, frontier AI labs, silicon vendors, and commerce and enterprise software platforms. The work takes a different shape with each one, but the common thread is that these partnerships live close to the product: embedding Vercel inside a partner's platform, co-building new products, taking a joint offering to enterprises that neither company could sell alone. Structuring a deal means both understanding the technical components well enough to know what a partnership makes possible and understanding what the business impact could be if done successfully. We expect candidates to demonstrate significant experience delivering complex deal work, creating and driving strategy, working with cross-functional teams to launch new initiatives, and initiating first-of-a-kind partnerships. We are looking for someone with a strong sense of ownership who performs at a senior level and does their best work with limited direction. This is a hybrid position, requiring 3 days per week in one of our San Francisco, Austin, or New York City offices. What you will do Own a named set of strategic partners end to end, from first conversation through signed agreement to launch and growth Identify and develop new partnerships with the companies that matter most to Vercel's strategy across AI, cloud, commerce, and enterprise software Build the business case: size the opportunity, scope the product and engineering investment it requires, and give leadership a clear recommendation, including when the recommendation is to pass Lead negotiations end to end, structuring commercial agreements that are new to Vercel and often new to the partner: revenue share, embedded pricing, co-sell commitments, marketplace terms Develop senior relationships on the partner side and bring Vercel executives in where the relationship calls for it Lead cross-functional teams across Product, Engineering, Sales, Marketing, Finance, and Legal to take a signed agreement to launch Advise Vercel leadership on where the ecosystem is moving and what it means for our roadmap Run deals with structure: clear milestones, agreed measures of success on both sides, and the judgment to stop the ones that are not working About you 8+ years developing, negotiating, and executing complex commercial agreements, ideally at a platform, infrastructure, cloud, or developer tools company A track record of initiating partnerships that had no precedent, with companies significantly larger than your own. You can walk through the terms you won and the ones you gave up Experience structuring deals with significant technical surface area: platform integrations, embedded or whitelabeled product, licensing, infrastructure and compute commitments. You can hold a credible conversation with a partner's product and engineering teams about agents, inference, model routing, and cloud infrastructure Experience creating and driving strategy, and getting an organization to fund it Comfortable leading cross-functional teams you do not manage, through Product, Engineering, Legal, Finance, and Sales Strong agency and comfort with ambiguity. You decide what to work on and can defend the choice Speed. You move quickly and decisively, and you keep large deals from stalling Excellent written and verbal communication with executives on both sides of the table Bonus if you Have done partnerships at or with a hyperscaler, a frontier AI lab, or a large commerce or enterprise software platform Have structured technology licensing, OEM, or embedded distribution agreements Started in a technical role (engineering, solutions architecture, or technical product) before moving into commercial work Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $XXX,XXX.XX - $XXX,XXX.XX. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel is hiring a Strategic Cloud Partnerships Manager to own and grow our relationships with the cloud and infrastructure companies that underpin our platform and help us reach enterprise customers. This role sits at the intersection of infrastructure, product, and go-to-market. You will work with Vercel’s Product and Engineering teams to understand how we use our partners’ infrastructure today, identify where deeper technical collaboration could improve our platform or economics, and turn those opportunities into executable partnership strategies. At the same time, you will build joint go-to-market motions that create pipeline, accelerate enterprise deals, and make Vercel more strategic to our partners’ field organizations. You will report to the Head of Strategic Partnerships and own a named set of cloud partners end to end. You will work across those partners’ product, engineering, sales, marketplace, and executive teams, connecting technical opportunities with commercial outcomes. This is not a role for someone who only manages relationships or coordinates partner programs. You will need the technical depth to understand how Vercel is leveraging—or could leverage—a partner’s compute, networking, storage, security, data, and AI infrastructure. You will also need the commercial judgment and executive presence to build a joint business case, mobilize two organizations, and hold your own in conversations with sophisticated enterprise customers. We are looking for someone with strong ownership who operates at a senior level, moves comfortably between technical and commercial discussions, and does their best work with limited direction. This is a hybrid position, based in San Francisco, with in-office anchor days on Monday, Tuesday, and Friday. What You Will Do: Own a named set of strategic cloud partners end to end, with accountability for the health, growth, and business impact of each relationship Develop a clear strategy and joint business plan for each partner, covering technical priorities, commercial opportunities, go-to-market motions, investments, and measures of success Build a detailed understanding of how Vercel uses each partner’s infrastructure today and identify opportunities to improve performance, reliability, geographic reach, product capabilities, or unit economics Work with Product, Engineering, and Infrastructure to evaluate new partner capabilities and determine where deeper integrations or architectural changes could create meaningful value Build the business case for new initiatives: size the opportunity, define the customer value, scope the technical investment, model the economics, and give leadership a clear recommendation Develop and execute joint go-to-market motions, including co-selling, account mapping, marketplace programs, solution development, field enablement, demand generation, and executive engagement Create new pipeline and help Vercel’s sales teams advance strategic enterprise opportunities through our partners Join enterprise customer conversations and communicate credibly with CIOs, CTOs, architects, developers, security leaders, procurement teams, and business buyers Translate complex infrastructure and architecture decisions into clear customer and business outcomes Build strong relationships across partner organizations, from infrastructure and product teams to field sellers, partner leaders, and senior executives Lead negotiations involving cloud consumption, commercial commitments, marketplace terms, co-sell investments, product integrations, and joint customer offerings Lead cross-functional teams across Product, Engineering, Infrastructure, Sales, Marketing, Finance, and Legal to move initiatives from concept through agreement, launch, and growth Establish operating rhythms, executive business reviews, and measurable success criteria that keep both organizations aligned and accountable Advise Vercel leadership on changes in cloud infrastructure, enterprise buying behavior, partner roadmaps, and the broader competitive landscape Run partnerships with structure and urgency, including the judgment to expand initiatives that are working and stop the ones that are not About You: 8+ years of experience in cloud partnerships, strategic alliances, business development, enterprise sales, or a related role at a cloud, infrastructure, developer tools, or platform company A track record of building and growing strategic relationships with major cloud or infrastructure providers Strong go-to-market experience, including developing joint value propositions, launching co-sell motions, creating pipeline, and helping close complex enterprise opportunities Experience working directly with large enterprise customers and the executive presence to represent Vercel in high-stakes commercial and technical conversations Strong technical fluency across modern cloud infrastructure and application delivery. You do not need to be an engineer, but you can understand architectures, ask incisive technical questions, and earn credibility with product and engineering teams The ability to reason about how compute, networking, storage, security, observability, data, and AI infrastructure affect platform capabilities, customer experience, and business economics Experience developing business cases that connect technical investment with customer adoption, revenue, strategic value, or cost efficiency Commercial judgment and experience negotiating complex agreements, including cloud commitments, marketplace terms, co-sell structures, or joint product initiatives Comfortable leading cross-functional teams you do not manage across Product, Engineering, Infrastructure, Sales, Marketing, Legal, and Finance Strong agency and comfort with ambiguity. You identify what matters most, decide where to invest, and can defend the choice Speed and operational discipline. You move quickly, establish clear owners and milestones, and keep complex initiatives from stalling Excellent written and verbal communication with executives, technical leaders, field teams, and customers Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE pay range for this role is $297,000 - $362,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Claude Platform (API) is how developers and enterprises build with Claude, directly and through our cloud partners. It runs on a consumption model, and the economics move quickly. New models and capabilities launch often, the cost to serve keeps changing, and customer usage can scale fast. How we price and package the platform shapes both our revenue and how efficiently we turn compute into value for customers. We're looking for a senior Finance & Strategy leader to own the financial strategy for the Claude Platform and to design the business models that come next. You'll sit on the Product Finance team and work closely with product, engineering, inference, and go-to-market leaders. You'll shape how we price and package the API, how we structure commitments and service tiers, and how we monetize new products and capabilities as they launch. You'll also work with infrastructure and inference teams so pricing reflects what it costs to serve and how capacity shapes what we sell. This is a finance role that sits very close to product. You'll be part of product decisions as they're made, bringing the financial model, the tradeoffs, and a clear recommendation. You know consumption-based and infrastructure businesses well, and you're comfortable owning complex pricing decisions alongside senior leaders. Key responsibilities Own financial strategy for the Claude Platform (API), including pricing, packaging, discounting, and commercial terms across self-serve, enterprise, and cloud partner channels Design and launch new business models for the platform and new products, such as capacity commitments, service tiers, and usage- or outcome-based pricing, from first framing through launch and post-launch review Set pricing for new product features on the platform, working with product, engineering, and go-to-market teams to balance adoption, capacity, and margin Partner with infrastructure and inference teams to understand how cost to serve is changing, and turn efficiency gains and capacity constraints into pricing and product decisions Work closely with product leaders on roadmap priorities, launch sequencing, and business cases for new bets, bringing the financial view into product decisions Bring recommendations on pricing, investments, and tradeoffs to executive leadership, with the analysis to support them Define the metrics that show whether pricing and new business models are working, and build the dashboards and reviews to track them Work with FP&A, accounting, deal desk, and revenue operations so pricing changes are forecast, billed, and reported correctly Mentor members of the Product Finance team and help shape how the team analyzes and communicates pricing decisions Minimum qualifications Experience in strategic finance, product finance, or a closely related field, including ownership of pricing or business model decisions Hands-on experience with consumption-based or usage-based business models, including pricing, packaging, and forecasting for products where revenue scales with usage Experience with infrastructure, cloud, or developer platform businesses, and a working understanding of how compute costs and capacity drive unit economics A track record of designing and launching new pricing or business models, from analysis through go-to-market Experience partnering closely with product teams and turning financial analysis into product and roadmap decisions Advanced financial modeling skills in spreadsheets, and comfort pulling and analyzing your own data in SQL Experience building the business case for major decisions and presenting recommendations to executive leadership Clear written and verbal communication, including explaining financial tradeoffs to product, engineering, and research audiences Sound judgment when data is incomplete, and comfort making a call and revisiting it as you learn more Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems Preferred qualifications 10+ years of experience across strategic finance, product finance, private equity, growth equity, venture capital, consulting, or investment banking Experience pricing APIs, developer tools, or cloud infrastructure services such as compute, storage, or data platforms Experience with enterprise commercial structures such as committed-spend agreements, volume discounts, reserved capacity, or tiered service levels Experience selling through cloud marketplaces or partner channels, and managing the economics across first-party and third-party distribution Familiarity with how large language models are served, including token-based pricing, inference cost drivers, and capacity planning Experience monetizing a new product category without clear market benchmarks Experience building a team, or leading and mentoring senior analysts Background in AI, ML, or related technologies The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $325,000 — $425,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our Corporate Finance & Strategy team serves as a strategic partner to Anthropic's leadership, driving data-informed decisions that shape our company's future. We are seeking a professional for our Corporate Finance team to support Anthropic's financial planning and reporting capabilities. In this role, you will build and own Anthropic's balance sheet and cash flow forecast, providing leadership a reliable, driver-based view of free cash flow and liquidity. You’ll own and scale Anthropic's balance sheet and cash flow forecast, taking what exists today and building it into a rigorous, driver-based model. You'll design its architecture and define a robust forecasting methodology and cadence that can scale with the complexity of the business. You'll partner closely with Finance & Strategy, Accounting, and Treasury to turn the forecast into a shared view of cash and liquidity that informs capital and investment decisions. This role offers a unique opportunity to build foundational financial reporting and forecasting processes at Anthropic, using Claude to define what workflows look like when AI is a core part of the toolkit. Key responsibilities Own the balance sheet and cash flow forecast: design the model architecture, choose the tooling, and develop forecasting methodologies for cash-impacting items including working capital, capex, leases, debt and interest, equity and stock-based compensation, and cash taxes Partner with Finance & Strategy on the forecast inputs and hand-offs the model depends on, with Accounting to ensure the forecast maps to and reconciles with reported financials, and with Treasury to align the cash flow forecast with their direct cash view Deliver free cash flow reporting, a driver-based cash bridge, and scenarios and sensitivities on cash and liquidity that inform capital and investment decisions Integrate the balance sheet and cash flow into the forecast calendar and reporting package, and raise the bar over time by automating actuals loads, tie-outs, and process rigor Minimum qualifications Have designed and built an integrated three-statement forecast, not just maintained one Have partnered closely with Accounting and Treasury to align forecasts with the close and cash processes Are highly proficient in Excel/Google Sheets, with expertise in modern financial planning tools (e.g., Pigment, Anaplan, Adaptive) Demonstrate excellent communication and storytelling abilities Thrive in fast-paced, dynamic environments and can navigate ambiguity with confidence Possess strong collaboration skills and can build effective partnerships across functions and levels Are passionate about Anthropic's mission to build safe, beneficial AI systems Preferred qualifications Have 5+ years of experience in FP&A, corporate finance, controllership, or a mix, with hands-on ownership of balance sheet and cash flow forecasting at a company of meaningful scale A CPA, or a Big 4 audit / technical accounting background before moving into finance Experience operating within public-company reporting and SOX control environments Experience with capital-intensive businesses (large compute, infrastructure, or lease portfolios) where financing structures materially drive cash SQL or scripting skills and a track record of automating actuals loads and tie-outs The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $325,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Go-to-Market (GTM) Enablement develops the capabilities that help Stripe’s customer-facing teams deliver greater value to users. We define expectations for role excellence, build practical learning experiences, and equip managers to reinforce new skills and behaviors. Enablement Business Partners connect our global strategy with the needs of specific regions, segments, roles, and business teams. They partner with leaders to identify performance needs, adapt enablement for the field, and embed learning into everyday coaching and business rhythms. What you’ll do You’ll lead a team of Enablement Business Partners responsible for deploying and adapting enablement across Stripe’s GTM organization. You’ll shape how the team works at scale, including how it prioritizes demand, responds to urgent needs, measures impact, and gives leaders visibility into progress and tradeoffs. You’ll serve as a trusted partner to the Global Head of GTM Enablement and senior GTM leaders. You’ll combine field insights, performance data, and business context to identify needs, guide investments, and help customer-facing teams improve how they serve Stripe’s users. Responsibilities Develop and execute an Enablement Business Partner strategy aligned with Stripe’s GTM priorities Lead and develop a team of Enablement Business Partners, strengthening their capabilities in consulting, stakeholder management, learning delivery, data interpretation, and change leadership Establish a consistent intake, prioritization, planning, and escalation model that balances strategic priorities with urgent business needs Partner with GTM leaders to identify performance and capability gaps, then translate them into targeted plans for specific regions, segments, and roles Coordinate the deployment and adaptation of global programs while embedding applied learning, manager coaching, and reinforcement into business rhythms Use conversation intelligence, competency data, learning signals, and business indicators to prioritize investments, evaluate behavior change, and make recommendations to senior leadership Build cross-functional partnerships and repeatable processes that clarify ownership, improve execution, and increase the impact of the Enablement Business Partner function Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in GTM leadership, sales enablement, sales effectiveness, or a related field Experience leading and developing a team in a complex, high-growth organization Experience building and scaling enablement programs or business-partner models across multiple regions, segments, or GTM roles Experience building prioritization and operating models, influencing senior stakeholders, and leading complex cross-functional initiatives Experience using performance data to identify skill gaps, guide coaching, and connect enablement to proficiency, behavior, and business outcomes Preferred qualifications Experience in a quota-carrying sales or sales leadership role Experience enabling global teams and adapting programs across regions, markets, and cultural contexts Experience leading organizational change involving sales methodologies, processes, tools, or operating models Experience using artificial intelligence and automation to improve enablement delivery, personalization, reporting, or operational effectiveness Experience using Gong or a similar conversation-intelligence platform
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Build, improve, diagnose, fix, and measure things. Have outsized impact in your role supporting a rapidly scaling sales organization! The GTM sales team at Stripe works with new and existing businesses of all shapes and sizes. As a member of the Central Sales Strategy and Operations team, you’ll be responsible for overall productivity and effectiveness of the sales organization, partnering closely with senior sales leadership and the broader sales team to provide insights and analysis on core business performance metrics and drive key strategic sales initiatives. What you’ll do Partnering closely with the GTM leadership team, regional sales leaders to support sales teams, owning the in-depth monitoring and tracking of the business metrics, creation of key intelligence and insights to accelerate growth. Partner with key cross-functional stakeholders, including but not limited to Marketing, Finance & Strategy, Data Science, Seller Systems, and Strategic Operations to streamline and optimize our internal processes and run-the-business and planning deliverables (Stripe Rhythm of Business: Weekly Business Reviews, Monthly Business Reviews, Quarterly Business Reviews). Shape the processes and go-to-market support model for a rapidly growing company, and make a tangible impact on sales and operations. Responsibilities Support the GTM leadership with intelligence and insight to accelerate growth Support Sales Strategy and Operations colleagues by standardizing global and regional common process that is currently decentralized Deep dive into key performance metrics and drive deep understanding of business performance Problem solve and structure analysis outcomes for complex sales operations challenges through data, analytics and insight Identify new opportunities and areas of productivity efficiency gains for Regional sales leadership Participate in projects defining go-to-market approaches, as well as in regular business and resource planning Run analysis on key performance metrics, providing relevant insights for managing the business Oversee implementation of enabling systems and tools, working closely with internal systems teams Prepare weekly senior leader forecast materials and provide ongoing updates on key business growth/metrics to leadership teams Manage bespoke projects and effectively manage stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Has 7+ years of sales, strategy and operations experience in a high-tech growth environment, or operational experience in investment banking or management consulting or private equity or venture capital, or business insights / analytics roles Advanced proficiency in SQL and other advanced analytics tools Proficiency in BI visualization tools Experience leveraging AI to analyze data / derive insights, automate processes, or create reports / dashboards Has strong analytical skills and a structured approach to solving unique business problems. Has experience working with data and large data sets to identify trends and create insights to make recommendations to senior leaders Has an enthusiastic “roll up your sleeves” mentality Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment Preferred qualifications Prior experience at a growth stage Internet/software company Prior experience in the payments industry
Who we are Financial Crimes Compliance Risk Oversight (FinCRO) is hiring an Enterprise Compliance and Risk Controls Lead for financial crimes controls and governance at Stripe. This role will support Bridge and Privy controls plus provide critical inputs for policy governance and Financial Crimes Risk Assessment (FCRA) across Stripe entities. You will combine financial crimes controls expertise with strong program management, using AI responsibly to improve the quality, consistency, and scalability of our work. The role will support key financial crimes priorities, including evolving requirements related to the Travel Rule. What you’ll do Ensure Bridge and Privy controls are appropriately designed, evidenced, governed, and implemented. Drive relevant financial crimes policy governance across Stripe entities, including policy development, approvals, and change management. Provide critical inputs for the Financial Crimes Risk Assessment across Stripe entities, including planning, stakeholder coordination, documentation, governance, and reporting. Translate financial crimes regulatory and risk requirements into clear, practical controls, policies, risk assessments, and operating processes. Partner with Financial Crimes, Compliance, Legal, Risk, Product, Engineering, Operations, and Internal Audit to identify gaps, manage issues, and improve the control environment. Identify responsible AI and automation opportunities across controls, policy, and risk-assessment work including document review, obligation mapping, evidence triage, change analysis, and trend reporting. Ensure AI-enabled workflows retain appropriate human oversight, data protection, accountability, and auditability. What we’re looking for At least 10 years of experience in financial crimes compliance, risk, internal controls, audit, or a related field in regulated financial services. Experience with financial crimes risk assessments, control design or testing, policy governance, issue management, or audit readiness. Familiarity with financial crimes requirements, ideally including AML, sanctions, KYC/KYB, transaction monitoring, and/or the Travel Rule. Strong interest in or experience using AI and automation to improve compliance, controls, risk, or operational workflows responsibly.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The recruiting team seeks to build the culture of Stripe by aligning the strongest global talent to our highest impact business needs. They focus on bringing Stripe’s operating principles to life in their recruiting processes, providing the highest-quality candidate experience, and leveraging data driven storytelling to influence the business. What you’ll do To further this important mission, we are looking for consultative and creative recruiters to grow and scale our Go-to-Market (GTM) team. The GTM organization at Stripe encompasses our Sales team, Marketing and Sales Development, GTM and Product Operations, and Professional Services. These teams are expanding in the region, focusing on bringing new users onto the Stripe platform, supporting our existing users' scale, and growing their businesses. You can expect high impact and wide-ranging responsibilities: owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. This person must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. Responsibilities Develop and execute strategic sourcing plans to identify and engage top talent, ensuring a robust and inclusive candidate pool for current and future hiring needs Conduct regular market research and analysis to stay informed about talent trends, using insights to inform recruiting strategies and address potential challenges Partner with senior leaders across the organization to understand their hiring objectives and develop recruiting strategies aimed at achieving headcount goals, with an emphasis on expanding our GTM teams across the US, LatAM and Canada Track and analyze recruiting metrics, providing regular reports on hiring progress to business leadership to ensure transparency and alignment with goals Propose and implement creative and scalable changes to the existing recruiting strategy to enhance efficacy and reach Work closely with cross-functional teams—including Finance, People Ops, Benefits, Onboarding, and Legal—to deliver a seamless and high-quality candidate experience Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle Recruiting experience in a fast-paced, high-growth environment including in house experience Excellent verbal and written communication skills Strong ability to build relationships with senior leaders and effectively influence decision-making processes Strong drive to identify and engage top talent, fostering relationships with candidates Proven ability to utilize data insights to identify trends and refine recruiting processes, enhancing efficiency and outcomes Flexibility, adept at shifting tasks and priorities in response to changing circumstances Preferred Qualifications Proficiency with Applicant Tracking Systems (ATS), such as Greenhouse, Lever, or similar platforms Experience leveraging sourcing and CRM tools (e.g., Gem, LinkedIn Recruiter) to build and manage talent pipelines Strong working knowledge of recruiting analytics and reporting tools to drive data-informed hiring strategies Familiarity with scheduling, communication, and collaboration tools (e.g., GoodTime, Slack, G Suite) Ability to quickly adopt new recruiting technologies and optimize workflows for scale
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Claude is used across government, from US federal civilian agencies to national security, state and local, and allied international governments, and nearly every model and product Anthropic ships has public sector work on the end of it. Each of those segments runs under its own regulatory and deployment constraints, so delivering Claude to them means standing up compliant infrastructure with cloud partners, landing new models in restricted environments, bringing our application suite to parity with commercial, and clearing frameworks like FedRAMP, repeated for every segment. We're hiring a Technical Program Manager to own that program. Today that coordination is spread across the public sector product and engineering leads and the many teams they pull in: research, infrastructure, security, compliance, and product engineering. You'll become the single owner of that program, the person who knows where every workstream stands, what it is waiting on, and who needs to decide. Over time, government customers get new models and products on a predictable cadence, authorizations like FedRAMP run as a steady program rather than a one-off push, and each new segment takes less bespoke effort than the last. Responsibilities Own the program for delivering new Claude models into public sector environments: sequencing, dependencies, and tradeoffs across research, inference and capacity, cloud partners, safeguards, and compliance teams Drive FedRAMP and similar authorization programs for Anthropic's public sector offerings, working with privacy, security, compliance, and platform engineering Plan and sequence work across public sector segments, from model and API availability to application parity and segment-specific product work Represent public sector requirements in model launch planning alongside the launch TPMs Establish the operating rhythm: a single view of workstreams, owners, dependencies, risks, and status, with planning, escalation paths, and launch coordination across orgs Convert recurring efforts into documented, repeatable processes so that each new segment or model requires less bespoke coordination You may be a good fit if you Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs Have shipped software or infrastructure into regulated or restricted environments (government clouds, air-gapped deployments, FedRAMP or similar authorization frameworks) and can engage meaningfully with the infrastructure, ML, and security engineers doing the work Have experience coordinating across multiple engineering teams and organizations simultaneously, including research, security, and compliance partners Are highly organized and can manage multiple parallel workstreams effectively across distributed teams Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations Have excellent written and verbal communication skills, with the ability to influence without authority Have worked on public sector, defense, or government cloud programs, or hold or are eligible for a US security clearance (preferred but not required) Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to public institutions safely and reliably Are a US person. We have agreements with the US Government that mandate this for these roles. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Executive Content & Experiences team builds trusted relationships with leaders shaping the global economy. We design high-impact programs—including executive briefings, advisory boards, flagship convenings at Davos, and executive programming at Stripe Sessions—to bring Stripe's strategy to life. Beyond delivering premier high-touch moments, we turn leadership insights into actionable intelligence that directly informs Stripe’s narratives, product, and go-to-market direction. What you’ll do We are looking for a rock star product marketer to translate Stripe’s most complex technology and strategy into compelling, executive-ready narratives and scalable sales motions. In this role, you will lead the content strategy and enablement engine that powers our highest-stakes executive moments—from global Executive Briefing Centers (EBCs) to bespoke leadership workshops. Sitting at the intersection of Product, Sales, and Executive Engagement, you will equip Stripe leaders, account teams, and event hosts to clearly articulate Stripe as the complete financial infrastructure for the internet. Responsibilities Develop Thought Leadership Narratives: Craft tailored, point-of-view-driven narratives and presentations for executive-level meetings, advisory boards, and Tier-1 convenings. Drive Executive Briefing Center Enablement: Develop and scale sales enablement frameworks, messaging toolkits, and prep materials to empower account teams to lead impactful executive briefings. Build Scalable Workshop Motions: Architect and scale interactive whiteboarding and workshop frameworks that simplify complex product architectures and showcase Stripe as a complete financial infrastructure. Curate Executive Demo Library: Build, maintain, and package an executive-ready demo library—repurposing existing product assets into high-touch formats designed specifically for executive experiences. Lead Speaker Training & Certification: Create and scale a formal speaker training and certification program to prepare Stripe executives and technical subject matter experts for high-profile speaking roles and EBC engagements. Scale Content via AI: Design and deploy AI agents and workflows to automate content generation, personalize executive materials, and streamline enablement at scale. Who you are A crisp storyteller, strategic thinker, and enablement innovator. You are a sharp, driven problem-solver with a relentless bias for action—someone who isn't afraid to get scrappy and is energized by building new capabilities for growing teams. You excel at taking deep technical complexity—like global payments infrastructure and financial software—and turning it into elegant, high-impact stories for C-suite audiences. You understand how executive sales motions work and know how to build repeatable systems, scalable tools, and AI-driven workflows that elevate an entire organization’s narrative capabilities. Minimum requirements 10+ years of product marketing, solutions marketing, or executive enablement experience in B2B tech, SaaS, or fintech. Proven track record building executive-level narratives and high-touch customer workshop motions. Demonstrated experience designing and executing sales enablement programs, speaker training, or certification frameworks. Excellent written, verbal, and visual communication skills, with extensive experience presenting to and prepping C-suite leaders. Demonstrated success working cross-functionally across Product, Sales, and Field Marketing teams. Bachelor's degree
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption across a small number of strategic accounts in our Enterprise Tech segment. As our dedicated Customer Success Manager for Strategic Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas. You'll work with a book of global technology leaders to actively deploy AI and reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion Own customer operations across the lifecycle of each account, maintaining a structured operational assessment (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Executive Business Reviews Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of each customer, and the patterns you see across your other Tech accounts, to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses and quantifying outcomes that build the case for continued and expanded investment. Monitor usage patterns and identify optimization opportunities across Claude surface areas (API, Claude Code, Cowork) to drive full value from contracted commitments Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions You may be a good fit if you have: 6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting Experience working with F500 technology companies, SaaS platforms, or digital-first businesses at the exec level—ideally including high-growth and established tech companies. You understand what it means to lead organization-wide change or adoption programs (multiple functions, hundreds of users) for a product that requires C-suite sponsorship Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes — you can run multiple enterprise motions in parallel without letting any account go quiet. Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Passion for AI and interest in responsible development of advanced systems. You have built with Claude Code, automating your own workflows with agents, skills, and tooling. A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's partners are often the first place an enterprise hears about Claude. The sellers and practitioners inside our cloud, system integrator, ISV and reseller partners are positioning Claude in thousands of conversations we will never be in, and how well they tell that story shapes how customers understand what Claude can do for them. Getting that many people ready, and keeping them ready as our products move, can't happen one partner at a time. We're looking for a Scaled Partner Enablement Programs Lead to build and run the programs that carry our go-to-market motions across the ecosystem. Some of these programs you'll build, including a partner train-the-trainer model and a repeatable way to take sales plays to market with partners. Others you'll inherit and make better, including our global partner webinar series and the enablement that prepares Anthropic's own field to sell alongside partners. All of them serve the same outcome, field readiness, meaning sellers on both sides of a deal understand Claude, can position it with confidence, and know how to win together. This role combines program leadership with program building. Your job is to make these programs repeatable and to build the operating rhythm that keeps them consistent across regions. You'll connect Product Marketing, Sales, Partner Programs, our partner-type enablement leads, and the Partner Training & Curriculum and Certification teams. Key responsibilities Build Anthropic's partner train-the-trainer model, packaging our most effective training so partners can deliver it to their own teams and extend our reach beyond what our own team can deliver directly Build a repeatable way to take focused GTM motions, such as sales plays and launches, to market with partners at scale, working with our partner-type enablement leads so each play reflects how that partner motion actually sells Manage our global scaled partner webinar series and evolve it into the primary channel for launch, product and program messaging to the ecosystem, so partner sellers hear one clear, current story about Claude Strengthen how we enable Anthropic's own field on partners, so our sellers understand the value partners bring, know how to co-sell, and show up alongside us to help these programs scale. This spans field training that lands each new motion, partner content in GTM onboarding, and a central, current home for partner resources Run the portfolio as one system, with a shared operating model, content intake and calendar, production standards, and global delivery across regions, time zones and languages Lead a team of contractors aligned to specific programs, and keep work coordinated across the many teams that contribute to them Track field readiness and define metrics that measure program effectiveness beyond attendance You may be a good fit if you have Built and scaled 1:many enablement programs for large partner sales and technical audiences at a technology company, across partner types such as SIs, cloud providers, ISVs or resellers Enabled a large internal sales organization on new GTM motions, including how to co-sell with external partners Taken sales plays or GTM motions to market through partners and measured their pipeline impact Built or run a train-the-trainer model that let partners deliver training consistently without you in the room Led programs through a team of contractors or vendors, delivering across multiple regions and languages Comfort operating where products and messaging change constantly and the underlying operating systems are still being established Experience using AI across your day-to-day workflows to extend your own scale and reach The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 — $310,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.