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Manager, Applied AI Engineering (Startups)
About the Team The Applied AI Engineering team partners closely with customers to help them move from experimentation to production with OpenAI’s technologies. We act as trusted technical advisors, working across customer strategy, architecture, deployment, and adoption to help organizations realize meaningful impact from frontier AI. The Startups segment serves fast-moving, high-growth companies that are often building new products, workflows, and businesses directly on top of AI. These customers move quickly, operate with high ambiguity, and expect practical, creative, and technically rigorous partnership. About the Role We are looking for an Applied AI Engineering Manager, Startups to lead and scale the Startups Applied AI Engineering motion. This team helps high-growth startups move quickly from experimentation to production, unlock meaningful usage, and build durable technical partnerships with OpenAI. This leader will operate in a high-velocity customer segment where founders, CTOs, and technical teams expect speed, judgment, and hands-on problem-solving. They will balance team leadership, technical depth, customer prioritization, and cross-functional influence across Sales, Product, Engineering, Research, and broader go-to-market teams. In this role, you will define how OpenAI supports startup customers at scale: identifying where deep technical engagement can unlock outsized impact, building repeatable deployment mechanisms, and ensuring the team can serve a broad and dynamic customer base without losing quality or strategic focus. In this role, you will: Craft and continuously refine the strategic vision and operating model for the Startups Applied AI Engineering team, aligning it with OpenAI’s broader company objectives and the evolving needs of high-growth startup customers. Lead, mentor, and grow a team of high-performing technical ICs supporting startup customers across AI-native, developer-led, and product-led companies. Help startups move from early experimentation to production usage by identifying technical blockers, advising on architecture, and driving practical paths to deployment. Partner closely with Sales to determine where technical engagement can accelerate adoption, production usage, and long-term account growth. Represent the technical voice of startup customers by synthesizing high-signal feedback, especially around developer experience, product gaps, deployment blockers, model performance, and emerging use cases. Translate recurring startup needs into repeatable playbooks, starter packs, reference architectures, internal tooling, and customer-facing assets that help the broader team move faster. Serve as a senior technical escalation point for priority startup customers, including founder-, CTO-, and technical executive-level conversations. Balance urgent customer needs with OpenAI’s broader product and platform priorities, especially when startups request niche features, bespoke support, or accelerated roadmap changes. Coach Applied AI Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership. Partner across Sales, Product, Engineering, Research, and other GTM teams to improve how OpenAI supports startups from early adoption through scaled production usage. You might thrive in this role if you: Have proven experience founding, scaling, or operating within early-stage startups, ideally in technical leadership roles where you owned both product or customer outcomes and technical execution. Have a strong track record of building and leading technical, customer-facing teams in high-growth, ambiguous, or startup-heavy environments. Bring strong technical depth across APIs, platform products, AI/ML systems, developer workflows, and production deployment considerations. Have experience creating scalable operating models, not just managing one-off customer escalations. Are comfortable working directly with founders, CTOs, technical executives, and highly technical ICs. Demonstrate strong judgment about when to go deep for a strategic customer versus when to build repeatable mechanisms for the broader segment. Can translate complex technical and product considerations into clear decisions, practical guidance, and customer-facing recommendations. Operate with speed, iteration, and pragmatic customer impact without sacrificing quality, safety, or OpenAI’s long-term platform strategy. Are personally committed to fostering the safe and beneficial development of AI. Success in this role may look like: Increased startup account usage, including tokens, requests, and production workloads. A strong cadence of successful customer sprints and production-oriented technical engagements. High-quality customer stories, founder and CTO satisfaction, and referenceable startup wins. Creation of repeatable startup deployment patterns, starter packs, templates, and reference architectures. Strong Product and Research feedback loops informed by startup customer needs and emerging use cases. A healthy, high-performing team with strong prioritization, clear operating mechanisms, and the ability to scale coverage across a high-demand segment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Enterprise Account Executive - Energy & Utilities
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic's EMEA Industries team, you'll drive the adoption of safe, frontier AI by securing strategic deals with top enterprises across the EMEA markets, unlocking new value streams throughout their business. You'll leverage your consultative sales expertise and technical acumen to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, Product, Engineering, and cross-functional teams, you'll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the EMEA landscape. You will be contributing to the GTM strategy for our Industries team, focusing on sector-specific solutions and strategies within key verticals. The Industries team operates as a specialized set of teams with dedicated Account Executives aligned to specific high-priority verticals including Financial Services, Healthcare and Life Sciences, and Education. As part of our broader Commercial Industries coverage, you'll focus on the diverse range of enterprise verticals beyond these core specializations - including Media, Energy, Manufacturing, Technology, Retail, and other major industry sectors that represent significant growth opportunities for AI adoption. This is a highly consultative sales role as you will be cross-selling with our existing team of Account Executives, determining pricing strategy, and influencing the product roadmap based upon customer feedback. You will help define our solution-led selling approach, positioning us as strategic advisors, and provide a continuous feedback loop for internal teams to iterate on. You should be passionate about developing industry expertise, collaborating cross-functionally, and executing on our approach to the market. By driving expansion within key accounts and acquiring new logos in strategic verticals, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Contribute to the Industries team GTM strategy, identifying new use cases within your assigned verticals, winning new business, and sharing feedback with cross-functional teams Drive strategic expansion within key accounts in established verticals and new logo acquisition within emerging verticals Break into new accounts and cross-sell into existing business alongside our team of Account Executives Own a revenue target and all aspects of the sales cycle from prospecting to close, including outbounding and engaging Tier 1 accounts Lead with conviction by providing clear recommendations based on deep industry expertise rather than presenting a menu of options Prioritize organizations that can serve as lighthouse customers and references within their industries Become a trusted advisor to customers, understanding their unique needs and crafting tailored AI solutions. Co-innovate with customers and sell on the product roadmap while appropriately setting expectations Collaborate extensively with cross-functional partners including product, engineering, legal, marketing, and Applied AI to help bring new solutions to market and provide feedback to shape roadmaps Develop sales collateral, proposals, and presentations to effectively position Anthropic's AI products. Continuously refine sales tactics and share best practices You may be a good fit if you have: 8+ years of enterprise sales experience driving adoption of emerging technologies with a consultative, solutions-oriented sales approach Landing team sales experience A track record of managing complex sales cycles and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions Demonstrated ability to navigate dynamic stakeholder ecosystems, building consensus and providing innovative solutions to disparate groups Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £280,000 — £330,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Applied AI Architect, Industries
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a pre-sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Native or C1 German speaker with fluent English proficiency Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Deadline to apply: None. Applications will be reviewed on a rolling basis. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Manager, Customer Enablement (Tokyo, Japan)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan. As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform. If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you. This is a full time role based out of our Tokyo hub. What you’ll do at Figma: Lead, manage, and grow a team of high-performing CEMs Set clear goals and expectations, provide mentorship and coaching, and support career development Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded Ensure the team is delivering exceptional value and experience across our enterprise customer base Regularly engage directly with customers and act as an escalation point when required (while this is a leadership role, we expect this role to include strong player-coach dynamics) We'd love to hear from you if you have: 3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function 5+ years of total experience in customer-facing roles within high-growth SaaS companies A customer-first mindset with strong strategic thinking and execution capabilities A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures Excellent communication skills, with the ability to connect with a wide range of internal and external personas While it's not required, it’s an added plus if you also have: Familiarity with design systems, product development workflows, or Figma itself Experience in a similar role at a design, collaboration, or productivity-focused SaaS company A background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Forward Deployed Infrastructure Engineer, New Grad - UK Government
Revenue Strategy & Operations
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the first member of our Revenue Strategy & Operations team in Korea, you'll be instrumental in driving revenue growth by partnering with sales leadership to develop and execute Korea‑specific strategies. You will be the trusted advisor to our Korea Country Manager on how the business is planned and run — shaping how we win in Korea, from the country's largest enterprise groups to its fastest‑growing technology companies — while building the operational foundations to scale. Much of the work you will do yourself, hands‑on. This role suits a structured thinker who is comfortable with ambiguity: you will often start from an open question, turn it into clear analysis and a recommendation, and then bring people who don't report to you along to act on it. You'll work closely with Strategy & Operations peers in Japan, India, Australia and Singapore, with global Revenue Operations and Finance, and you'll use Claude every day to do the work of a much larger team. This is a senior individual‑contributor role with no direct reports initially. You'll report to the head of Revenue Strategy & Operations for Asia‑Pacific (based in Sydney), work day to day alongside the Korea Country Manager and sales team in Seoul, and travel occasionally within the region. Key responsibilities Go-to-Market Operations: Own annual and quarterly go‑to‑market planning for Korea — targets, territories and sales capacity — in partnership with Finance and sales leadership. Develop how we segment the market and design territories, from Korea's large enterprise groups (conglomerates and their affiliates) to mid‑sized enterprises and fast‑growing technology companies. Identify market opportunities, assess competitive dynamics, and inform expansion priorities in Korea. Support go‑to‑market execution with partners and resellers, focusing on co‑selling, managing the partner pipeline, and joint planning. Analyze sales performance, pipeline and forecast data to surface risks and opportunities early, and turn them into clear recommendations for sales leadership. Rhythm of the Business & Cross‑Functional Leadership: Run the rhythm of the business for Korea — weekly forecast and pipeline reviews, monthly and quarterly business reviews — so the right information reaches the right people at the right time and decisions get made. Work across Revenue Operations, Sales Enablement, Finance, Marketing and Partnerships to keep Korea's plans and execution aligned with the rest of Asia‑Pacific and the company. Prepare executive‑level materials, including performance reviews, planning sessions and leadership updates. Influence without authority: bring structure to ambiguous problems, build the case with data, and drive decisions across teams you don't manage. Operations & Global Programs: Run the Korea side of core commercial processes — account and territory changes, planning inputs, data quality — working through our global Revenue Operations team, who own the CRM and sales systems. Bring global sales processes, tools and programs into Korea and drive their adoption by the team; be the voice of Korea back to headquarters when something needs to change. Keep operations running smoothly across the complex, multi‑stakeholder sales cycles typical of enterprise B2B software. Minimum qualifications Experience in B2B SaaS, cloud or enterprise software, including direct experience in sales strategy, revenue operations or commercial go‑to‑market roles Structured thinking: a track record of taking ambiguous, open‑ended problems and turning them into clear analysis, options and a recommendation Strong analytical capabilities, with a demonstrated ability to convert complex data into actionable insights Hands‑on experience with annual planning, territory design, quota setting and business reviews for enterprise sales teams Comfortable working in Salesforce and with data every day — reports, dashboards and your own analysis; you will use the systems rather than administer them Ability to influence without direct authority — partnering effectively with senior sales leadership and C‑level stakeholders, and getting decisions made across teams you don't manage Comfortable operating in ambiguity and at pace; you can build the process while running it Experience partnering with regional leadership on go‑to‑market strategy and championing it across the business Fluent Korean for executive settings with Korea's largest companies, and business‑level English — your manager, regional peers and much of the written work are in English Preferred qualifications 8+ years in relevant role or experience Management consulting experience (strategy or operations work), ideally combined with time in an operating role A track record of scaling sales organizations through 3x+ growth periods in B2B software Experience in Chief of Staff or Business Operations roles supporting regional leadership, or go‑to‑market work with partners and resellers Familiarity with the wider Asia‑Pacific region Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Channel Partner Manager
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Channel Partner Manager for Korea, you will be responsible for building, managing, and scaling strategic partnerships with both System Integrators (SIs) and resellers to accelerate the adoption of our solutions in the Korean market. You will work at the intersection of cutting-edge technology and Korea's unique business ecosystem, helping partners integrate our products into their solution portfolios and joint go-to-market strategies. As a Channel Partner Manager, you will focus on growing the partner Anthropic reseller and services business in Korea and achieving quarterly revenue and partner attach targets through new customers and upsells. You'll be the local owner of these partner relationships in Korea. Our partners will look to you for everything that makes the channel work day to day from initial onboarding to deal registration, enablement, billing and contracting questions, escalations. Our internal teams will look to you for what is happening in the market, how partners are driving new opportunities and growth within existing customers. You'll work closely with the local sales team and the central program team, co-selling on partner-sourced and partner-influenced opportunities and managing direct versus partner conflict as deals arise. Strong business creation skills are needed to identify joint value propositions and explore co-selling models. Much of the process for running the channel in Korea doesn't exist yet, and building it will be a large part of the job in the first year. While revenue contribution is the key metric, building scalable partner engagement and executing joint initiatives are crucial for consistent growth. This is an early role in a new market for a program we expect to grow well beyond its first two countries. The habits you establish with our first partners in Korea will shape how the program works everywhere else. Key responsibilities Own the day-to-day relationships with Anthropic's strategic resellers and system integrators in Korea, acting as their primary local point of contact, including billing, contracting and general queries Own deal registration and pipeline discipline with partners, making sure registrations are submitted and validated, conflicts are cleared, and named end-customer reporting is complete on every deal Forecast and report partner pipeline and performance against the quarterly revenue and partner attach targets, and own the Korea channel number with the central program team Negotiate resale agreements and commercial terms with partners alongside the central program team and Legal Co-sell with the local account team on partner-sourced and partner-influenced opportunities, and manage direct versus partner conflict as deals arise Develop and execute business plans with System Integrators and strategic resellers to drive mutual growth and revenue targets Build and maintain executive-level relationships within Korean partner organizations, navigating complex organizational structures and decision-making processes Support partner onboarding end to end, from diligence and agreement execution through readiness ahead of launch, including for partners who join the program after launch Coordinate partner certification and enablement with the central enablement lead, including Korean-language delivery and ongoing recertification Manage Anthropic's counterpart relationships with the cloud hyperscalers AWS, Google Cloud and Microsoft Azure in Korea, including the Marketplace private offer motion that reseller deals run through Work with the central program team on program governance, margin mechanics, and escalations, and build the local processes and working rhythms the channel needs where none exist yet, feeding what you learn from partners back to the program team Run regular business reviews and QBRs with each partner against the joint plan Own partner co-marketing in Korea, agreeing a joint marketing plan with each partner and Channel Marketing, funding it through MDF where it qualifies, and delivering the announcements, campaigns, webinars and events that turn the partnership into pipeline Minimum qualifications Experience managing channel or reseller partner relationships in enterprise software or cloud Experience working with large Korean systems integrators or cloud managed service providers, and an understanding of how partner-led selling works in Korean enterprise, public sector, and financial services accounts Working knowledge of channel program mechanics such as deal registration and partner tiering Full professional fluency in Korean and professional working proficiency in English, written and spoken, including the ability to deliver enablement to partners in Korean Comfort joining a new program early: hands-on, structured, and able to build process where none exists yet Are excited about Anthropic's mission to develop AI that is safe and beneficial Preferred qualifications Experience with cloud marketplace resale, particularly AWS Marketplace private offers, or with AWS partner teams more generally Familiarity with margin and rebate mechanics in a partner program Experience bringing existing, informal partner activity into a structured program, or joining a partner program at or before launch Experience on the systems integrator or managed service provider side of a vendor relationship, as well as the vendor side Familiarity with how enterprises and public sector organizations in Korea are evaluating and adopting AI Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Head of Partnerships, Japan
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Japan is one of the most sophisticated enterprise technology markets in the world, and one where partners, not vendors, typically own the customer relationship. The Head of Partnerships, Japan will build and lead the team that makes Anthropic's partner ecosystem the primary route to Japanese enterprise. You will set the partner strategy for Japan, develop the team that executes it, and own the partner-sourced and partner-influenced pipeline, revenue and attach rate for the country. You will personally lead our most strategic partner relationships at the executive level while coaching your team to do the same across the GSI, regional SI, and reseller landscape. This is a player-coach role for an experienced partner leader who has built and scaled partner businesses in Japan before, ideally for a US technology company entering or growing in the market. You will work day to day with the Japan sales leadership and the in-region Applied AI team, represent Japan within Anthropic's International Partnerships organisation, and carry the voice of Japanese partners and customers into our global product and go-to-market decisions. Key responsibilities Lead and build the team Hire, develop and retain a high-performing Japan partner team spanning GSI, regional SI and reseller coverage, sized and structured to the market opportunity Set clear goals, territories and partner portfolios for each team member, and hold the team accountable to pipeline, revenue and attach-rate outcomes Establish the team's operating cadence: one-on-ones, weekly pipeline reviews, deal inspection, partner QBRs and quarterly business planning Coach the team on executive engagement, joint business planning and co-selling in Japanese enterprise accounts, and model those behaviours personally Set and own the Japan partner strategy Define which partner segments, partners and motions Anthropic prioritises in Japan, and in what sequence, based on revenue potential, customer reach and strategic fit Design the partner coverage model across our partner landscape (NTT DATA, Fujitsu, NEC, Hitachi, Accenture and others), and where we go deep vs. broad. Localise Anthropic's global partner program for Japan, including tiers, incentives, enablement paths and rules of engagement, and feed Japan requirements back into the global program design Own the annual and quarterly partner business plan for Japan and report on it to International Partnerships leadership Lead our most strategic partnerships Own the executive relationships with Anthropic's most consequential partners in Japan, from joint business planning through to board-level sponsorship on both sides Negotiate and structure partnership agreements, including resale, co-development and revenue-sharing constructs, working with Legal, Finance and Deal Desk Lead the creation of joint solutions and industry offerings with partner practices in manufacturing, financial services, retail, telecommunications, life sciences and the public sector Own partner pipeline, revenue and attach rate Carry the Japan partner-sourced and partner-influenced pipeline and revenue targets, and the partner attach-rate target, for the team Run a disciplined forecast with the team and with Japan sales leadership, ensuring partner deals are registered, progressed and closed with predictability Decide where to deploy partner investments (market development funds, enablement, co-marketing, headcount) for the highest return Build the reporting and systems hygiene that gives International Partnerships and Anthropic leadership a clear, trusted view of the Japan partner business Represent Japan and drive cross-functional execution Act as the single point of accountability for the partner business in Japan with Japan sales leadership, the Applied AI organisation, Marketing, Legal and Product Ensure Japanese partner and customer requirements, including language, data residency, security and sovereignty needs, are understood and prioritised by global product and engineering teams Partner with the Japan sales leader to embed partners into account planning and co-selling for the country's priority accounts Resolve channel conflict between direct sales, SIs and resellers, and set the rules of engagement that keep the ecosystem healthy as it grows Be the face of Anthropic's partner ecosystem in Japan Represent Anthropic at partner executive forums, industry conferences and analyst engagements related to the partner ecosystem Sponsor the development of Japanese customer success stories, delivered with partners, that resonate with Japanese enterprise buyers Build Anthropic's reputation as the partner-first AI company in Japan through the way your team shows up every day Minimum qualifications Experience in enterprise technology, with a substantial portion leading partner, alliances or channel businesses in Japan People leadership experience over partner or alliance teams, with a track record of hiring, developing and retaining strong performers Direct experience building a partner business in Japan for a US or global technology company, ideally through a period of rapid growth or market entry (hyperscaler, enterprise SaaS, data or AI platform) Proven ownership of partner-sourced and partner-influenced revenue targets at a country or regional level, with the forecasting discipline to match Established executive relationships with Japan's major system integrators, consulting firms, and a reputation they would vouch for Experience negotiating complex partnership structures: resale agreements, joint solution development, and revenue-sharing or incentive models Demonstrated ability to operate as a player-coach, personally owning strategic relationships while building a team that scales beyond you Comfort shaping strategy in ambiguity and turning it into an operating plan, while working closely with global teams in other time zones Business-level fluency in Japanese and English, and the cultural fluency to move between Japanese enterprise norms and a fast-moving US company Based in Tokyo Preferred qualifications 15 to 20+ years in enterprise technology leading partner, alliances or channel businesses in Japan and 5+ years of people leadership over partner or alliance teams Experience with AI, data or cloud platform partnerships specifically, including partner-built solutions and marketplace motions Experience on the partner side, inside a Japanese SI or distributor, and an understanding of how those organisations make decisions Experience localising a global partner program for Japan and influencing its design Experience working alongside professional services or applied AI teams to deliver partner-led customer outcomes Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Sales Director, Enterprise
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Korea. This role is critical to Anthropic's APAC expansion. You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Korea. The ideal candidate will have a deep understanding of Korean business culture, a passion for developing people, and the ability to navigate Korea's relationship-driven, conglomerate-centric enterprise sales environment. Key responsibilities Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Korean enterprise buying cycles and decision-making processes Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails Build strong partnerships across the organization to drive strategic initiatives Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments, including Korea's large conglomerates and fast-growing digital-native companies Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build alignment Preferred qualifications 15+ years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies 5+ years of sales leadership experience within the Enterprise segment Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations Strong technical acumen with ability to enable credible AI conversations Track record of successful partnership with technical teams throughout the customer journey Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives Experience managing complex enterprise sales cycles and helping AEs secure strategic deals Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives Strategic approach to market analysis combined with tactical excellence in execution Passion for AI technology and commitment to its safe, responsible development Business-level Korean required; English proficiency strongly preferred Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Customer Success Manager
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as our first Korea-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Korea, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As the founding CSM in Korea, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Key responsibilities Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of Korean customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as the first in-region CS presence, developing where needed, Korea-specific processes, playbooks, and best practices that account for regional business cultures Preferred qualifications 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar) Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset Passion for AI and interest in responsible development of advanced systems Experience working in and building a growing region, while navigating across time zones with US-based headquarters Fluency in English and Korean required Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Finance & Strategy, GTM - Korea
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Strategic Finance, GTM member to join our Finance team at Anthropic to partner with sales counterparts. In this role, you will be a key partner to our go-to-market teams, providing financial expertise and guidance to support strategic decision-making. As we continue to grow, you will play a crucial role in analyzing financial data, building models, and delivering insights to drive informed business decisions across revenue goals, sales capacity planning, deal desk and marketing spend returns. This role will work closely with cross-functional teams and collaborate with other members of the finance organization to align go-to-market strategies with broader financial considerations. Key responsibilities Provide expert guidance, recommendations, and influence to go-to-market stakeholders on financial strategies, investments, and resource allocation decisions, leveraging an in-depth understanding of the company's financials Partner cross-functionally to drive analysis, build financial models, and recommend business decisions across a variety of areas, such as revenue goals, sales capacity planning and key strategic initiatives Prepare and deliver clear, concise, and insightful financial reports, analyses, and forecasts, highlighting key trends, risks, and opportunities to facilitate informed decision-making to stakeholders and executives Collaborate with other members of strategic finance, FP&A, and accounting counterparts, helping to align go-to-market with broader financial strategies and considerations Establish and implement reporting dashboards and scorecards to track key operational and financial metrics Minimum qualifications Experience across strategic finance, go-to-market finance, private equity, growth equity, venture capital, consulting, and investment banking Exceptional analytical skills with an ability to synthesize data into compelling insights and develop / maintain complex financial operating models Extraordinary problem-solving and critical thinking abilities to navigate complex financial challenges Comfort working cross-functionally and are adept at communicating complex financial information to non-finance audiences Excitement about working in a fast paced, dynamic environment and adapt well to change Possess a bias towards action, strong work ethic, and have experience driving operational outcomes under tight timelines Strong relationship building, business judgment, process management, and communication skills Are passionate about Anthropic's mission to build safe, transformative AI systems Preferred qualifications 10+ years of experience across strategic finance, go-to-market finance, private equity, growth equity, venture capital, consulting, and investment banking GTM Finance Business Partnership experience A combination of 10+ years in strategic finance, paired with several years prior across private equity, growth equity, venture capital, consulting, and investment banking Experience with consumption based and/or complex business models High knowledge of and interest in effective go-to-market strategies including deal-desk management Background in AI, ML, or related technologies Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Applied AI Architect
About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects. Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities. Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes. Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment. Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production. Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans. Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders. Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams. Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged. Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization. Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities. Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices. You might thrive in this role if you: Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success. Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact. Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers. Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy. Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows. Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript. Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership. Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes. Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses. Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan. Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. 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