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About the Team The Integrated Marketing team sits at the center of product, brand, creative, media, research, and GTM work. We partner closely with PMM, Product, Developer Relations, Design, Comms, and agency teams to shape launches and campaigns that are clear, distinctive, and grounded in real audience insight. This is a growing function, so the team needs people who can both raise the quality of the work and build the operating model around it: bringing strong judgment, high agency, and trusted partnership to complex, visible moments. About the Role Developers and founders are building some of the most interesting things happening in AI. They’re starting companies, creating new products, and changing how people work. We’re looking for an integrated marketing manager who understands this audience and can shape how OpenAI shows up for developers, founders, startups, and engineering teams. That includes supporting campaigns around new products, creating meaningful developer experiences, and finding compelling ways to highlight the people and companies building with our technology. You’ll partner across Product, Product Marketing, Developer Relations, Research, Brand, and Creative, along with external agencies and partners, to develop strategies and bring strong ideas to market. The right person understands technology, has good creative judgment, and knows how to turn audience insight into work that feels useful, credible, and worth paying attention to. This is a hybrid role based in San Francisco, with three days a week in the office. In this role, you will: Support marketing strategies for developers, founders, startups, and engineering teams building with OpenAI, based on how technical audiences discover tools, evaluate them, and decide what to use. Partner with creative, media, and production agencies to develop briefs, evaluate concepts, improve the work, and bring campaigns to market. Establish agency relationships, campaign budgets, media planning, and paid media investments. Manage integrated campaigns across product launches, developer events, startup initiatives, community programs, and other opportunities to reach builders. Help shape campaign positioning, creative concepts, storytelling, and channel strategy. Bring your own judgment to the work and push for ideas that will actually resonate with developers. Identify compelling developers, founders, and companies building with OpenAI and find thoughtful ways to tell their stories. Measure what’s working across awareness, engagement, consideration, product adoption, and relevant business outcomes, then use those insights to improve future campaigns. You might thrive in this role if you: Have ~ 10+ years of experience in developer marketing, integrated brand marketing, creative or media agencies, product marketing, and/or a related technology marketing role. We care more about the scope, quality, and complexity of your work than an exact number of years. Love technology, follow what developers and founders are building, and actively explore new AI products and tools. You are curious about APIs, models, developer tools, and technical products, and can ask informed questions without oversimplifying. Can earn credibility with engineers, product leaders, developer relations teams, and technical marketers, while also translating technical ideas into campaigns that broader founder, startups, and business audiences can understand. Bring strong brand, media, visual, and creative judgment; have experience selecting and managing agencies, shaping campaign briefs, and delivering distinctive integrated work. Combine analytical thinking, hands-on execution, strong relationships, and original ideas that make the work better for the people around you. You are high-agency, comfortable with ambiguity, able to push back constructively, and trusted as a strategic partner rather than only an execution owner. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday) You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance. Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. Polished enterprise communication and are calm with high-stakes customers during live incident calls Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. Compensation, Benefits and Perks This is a position with OpenAI Ireland Ltd., which controls the hiring and management of this position. Total compensation includes an annual salary, generous equity, and benefits. Medical, dental, and vision insurance for you and your family Mental health and wellness support PRSA plan with 8% employer matching Unlimited time off Annual learning & development stipend ($1,500 USD equivalent per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role You will build the model runtime within the inference engine that executes complex, frontier models at scale on OpenAI’s custom silicon. The runtime will sit between models running on the hardware and the upper layers of the cluster serving software stack, translating demanding inference workloads into efficient execution while optimizing for throughput, latency, utilization, and reliability. You will work across model architecture, distributed systems, compilers, kernels, and silicon to design a production-grade runtime comparable in ambition to systems such as vLLM and SGLang, but customized and optimized for OpenAI’s AI accelerator. Your work will shape how new model capabilities map onto the platform and how quickly custom silicon can deliver meaningful performance in production. In this role, you will: Design and implement the LLM inference runtime for frontier models running on custom silicon. Build scheduling, continuous batching, memory management, KV-cache management, and execution orchestration for high-performance inference. Develop distributed execution strategies across chips, hosts, and racks, including model partitioning, communication, and synchronization. Optimize end-to-end latency, throughput, memory efficiency, and hardware utilization across diverse model architectures and serving workloads. Partner with kernel, compiler, architecture, and silicon teams to co-design interfaces and remove performance bottlenecks across the stack. Enable new model features, execution patterns, numerical formats, and hardware capabilities in a reliable production runtime. Create profiling, observability, benchmarking, and performance-modeling tools that make runtime behavior measurable and actionable. Debug complex correctness, performance, and reliability issues spanning model code, runtime software, communication layers, and hardware. Turn workload insights into clear requirements for future generations of silicon and system architecture. You might thrive in this role if: Have strong systems programming experience in C++, Rust, Python, or comparable performance-oriented environments. Have built or optimized runtimes, distributed systems, compilers, kernels, model-serving infrastructure, or adjacent systems software. Understand modern LLM inference, including prefill and decode behavior, batching, KV-cache tradeoffs, and model parallelism. Can reason quantitatively about latency, throughput, compute intensity, memory bandwidth, communication, and utilization. Are comfortable profiling and debugging performance across multiple layers of a hardware-software stack. Can design clean abstractions while retaining the low-level control needed to extract performance from specialized hardware. Work effectively across model, systems, compiler, kernel, and hardware teams to drive ambiguous technical problems to closure. Care about production quality, including correctness, observability, reliability, maintainability, and graceful behavior at scale. To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an exceptional engineer to join Anthropic's Detection Platform team to build and scale our next-generation security analytics infrastructure. In this role, you'll architect and implement data pipelines that process massive amounts of security telemetry, develop ML-powered detection systems, and create innovative solutions that leverage Claude to transform security operations. Responsibilities: Build AI-powered platform responsible for all aspects of D&R capabilities from detection development to incident response Design and implement scalable data pipelines for ingesting and processing security telemetry across our rapidly growing infrastructure Architect solutions for storing and efficiently querying large volumes of security-relevant data Create rapid prototypes and proof-of-concepts for new security tooling and analytics capabilities Work closely with security and infrastructure teams to understand requirements and deliver solutions Mentor engineers and contribute to hiring and growth of the Security team Participate in on-call shifts You may be a good fit if you: 7+ years of experience in software engineering with a focus on security, infrastructure and/or data pipelines Track record of building and maintaining internal developer tools or security platforms Strong understanding of data processing pipelines and experience working with large-scale logging systems Experience with: Test-driven software development and/or CI/CD (plus for direct experience with Detection-as-code workflows) Infrastructure-as-code (Terraform, CloudFormation) Query optimization for large datasets Experience with building stable and scalable services on cloud infrastructure and serverless architectures Ability to write maintainable and secure code in Python Experience working with security teams and translating requirements into technical solutions Ability to lead technical projects with minimal guidance Track record of driving engineering excellence through high standards, constructive code reviews, and mentorship Proven ability to lead cross-functional security initiatives and navigate complex organizational dynamics Outstanding communication skills, translating technical concepts effectively across all organizational levels Demonstrated success in bringing clarity and ownership to ambiguous technical problems Strong systems thinking with ability to identify and mitigate risks in complex environments Strong candidates may also have experience with: Experience building security tooling from the ground up Background in implementing security monitoring solutions (SIEM, log aggregation, EDR) Background in detection engineering or security operations Experience with: SOAR platform/automation development Data lake / Database architecture API design and internal platform creation Track record of applying ML/AI to security problems Experience scaling security operations in a high-growth environment Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Transaction Manager at Anthropic, you'll drive the commercial sourcing and transaction execution process for our data center capacity deals. You'll lead RFP processes, negotiate term sheets, and serve as the central leader ensuring seamless stakeholder alignment from initial sourcing through lease execution. This role is critical to securing the infrastructure that powers Anthropic's frontier AI systems, requiring you to bridge commercial negotiations with complex internal coordination across legal, finance, engineering, and network teams. Responsibilities Help identify data center capacity opportunities and options through management of network relationships across data center developer, broker, and power contacts. Lead the RFP and commercial sourcing process for specific data center deals, managing developer outreach, proposal evaluation, and competitive selection processes Negotiate term sheets and manage the LOI process, structuring commercial terms that meet Anthropic's technical and business requirements while maintaining strong developer partnerships Create the bridge from LOI to executed transaction, ensuring all commercial, technical, and legal requirements are satisfied for deal closure Serve as project manager for cross-functional stakeholder engagement, coordinating due diligence teams, internal and external legal counsel, network organization, platform engineers, and finance organization to ensure alignment prior to lease execution Act as the single point of contact (SPOC) for auxiliary organizations including networks, deployments, and government relations, providing regular updates on transaction progress and leasing process status Develop and maintain transaction timelines, tracking critical path items and proactively identifying risks that could impact deal closure Document and refine transaction processes and playbooks to enable scalable deal execution as Anthropic expands its infrastructure footprint Ensure all stakeholder requirements are captured and addressed in commercial agreements, translating technical and operational needs into contractual terms You may be a good fit if you Have 10+ years of experience in transaction management, commercial real estate, data center leasing, or infrastructure procurement Possess a proven track record of managing complex, multi-stakeholder transactions from sourcing through execution Have strong negotiation skills with experience structuring term sheets, LOIs, and commercial agreements Excel at project management and can coordinate across legal, technical, finance, and operational teams simultaneously Have experience with RFP processes and competitive sourcing for large-scale infrastructure or real estate transactions Demonstrate exceptional communication skills, able to serve as an effective liaison between internal stakeholders and external partners Are highly organized with strong attention to detail while maintaining focus on strategic deal objectives Can operate effectively in fast-paced, ambiguous environments where processes are being built alongside execution Have a collaborative mindset and can build trust with diverse stakeholder groups across the organization It's a bonus if you Have experience with data center or hyperscale infrastructure transactions specifically Understand technical requirements for AI/ML workloads including power density, cooling, and network connectivity Have worked with legal teams on complex lease negotiations or infrastructure agreements Possess familiarity with data center developer ecosystems and market dynamics Have experience in high-growth technology companies managing infrastructure expansion Understand utility coordination, power procurement, or energy considerations in data center transactions Have a background in corporate development, strategic partnerships, or infrastructure investment The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Training and serving frontier AI models requires data center capacity at a scale and pace that conventional delivery models were not built for. Anthropic's Data Center Capacity Delivery team embeds with developers, general contractors, and third-party partners to take leased and partnered sites from deal close through floor access and operational handover as fast as they can safely be built. As the Reporting and Controls Lead, you'll own the single view of where every project in the delivery portfolio stands: consolidated milestone tracking from early floor access through floor access and ready-for-service, the integrity of the data behind it, and the capacity projections leadership plans against. You'll build and run the reporting the delivery team and executives rely on, and chase down the schedule and data discrepancies it surfaces. This is a highly cross-functional role: you'll work with Senior Delivery Managers and Regional Managers in the field, our third-party project-management partners, and the planning, transaction, design, and deployment teams whose inputs and outputs the portfolio schedule depends on. MOC (Mission + Outcomes + Competencies) Mission Give the delivery team and leadership one trustworthy view of where every project stands. Outcomes Consolidated milestone tracking (early floor access, floor access, RFS) current across all projects. Schedule and status data reconciled at the source. Portfolio capacity projections and variance to plan maintained. Delivery-review and executive reporting built; data-quality checks automated where possible. Competencies Project controls / scheduling on large capital programs. Portfolio-level, not single-job, reporting. Scheduling, spreadsheet, and BI tooling fluency. Identifying, qualifying, and packaging data driven insights that define project and portfolio health. Responsibilities Own consolidated milestone tracking across all active and upcoming delivery projects — early floor access, floor access, ready for service — and keep it current Validate schedule and status data from developers, GCs, and third-party partners; challenge what doesn't reconcile and fix it at the source Maintain portfolio capacity projections and the variance to plan behind them Build and maintain reporting for delivery reviews and executive updates Define the data standards and integrated-schedule and tooling conventions projects report against, with the Program Management Lead Automate reporting and data-quality checks where possible, including with AI-assisted tools You may be a good fit if you Have [7+] years in project controls, scheduling, or program reporting on large capital construction programs — data center, energy, or industrial Have run consolidated reporting across a multi-project portfolio, not a single job Are fluent in scheduling, spreadsheet, and BI tooling [e.g. Primavera P6, Excel, Power BI — confirm] Communicate clearly, in writing and in charts, to technical and executive audiences Are comfortable building the process while running it Strong candidates may also have Hyperscaler, colo, or developer-side program-controls experience Owner's-side cost controls or earned-value reporting experience Built planning or reporting tools leveraging AI-assisted development The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness. If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role. What You'll Achieve Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion. Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes. Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership. Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met. Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals. Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value. Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion. Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs. Skills You’ll Need to Bring Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy. Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation. Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it. Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account. Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans. Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams. Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team. Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity. Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership. Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers. You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems. You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes. Fluent in English and French Nice to Haves Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes. Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management. Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership. Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path. Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model. Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software. By clicking “Submit Application,” I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Manufacturing Engineer within the Data Center Infrastructure organization, you will own how Anthropic's servers, racks, and accelerator systems are built at our contract manufacturing and ODM partners. You will design and qualify the assembly, integration, and test processes for each product, bring up new lines and new sites, and drive yield, cycle time, and manufacturing cost once a product is in production. As a subject matter expert in electronics and rack-level manufacturing, you will give the design team early manufacturability feedback, set the process standards our partners build to, and be on the floor when a line is coming up or a yield problem needs solving. If you have built manufacturing processes for complex hardware at a CM or ODM, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply. This is a hands-on role with up to 50% travel to partner factories in the US and abroad. You should be as comfortable addressing issues on the line as you are presenting a vendor improvement plan to leadership. Responsibilities Include: Design and document the assembly, rack integration, and test process for new server and rack products, including work instructions, process flows, takt and cycle time targets, and line layout. Lead new line and new site bring-up at CM/ODM partners, from process validation and capacity verification through pilot builds and release to mass production. Specify, source, and validate tooling, fixtures, and test equipment. Own first-pass yield, cycle time, and process capability in production; run SPC, analyze failure and rework data, and drive corrective actions with manufacturing partners. Provide design-for-manufacturing and design-for-test feedback during product development and represent manufacturing in pilot build reviews. Qualify process changes and engineering changes on the line, including PFMEA updates, control plan revisions, and operator training, before changes are cut in. Replicate a qualified process from one line or site to another without a yield or throughput regression, and audit partner lines against Anthropic standards. Partner with product engineering, test engineering, quality, and supply chain to resolve systemic build issues and reduce per unit cost. You may be a good fit if you: Have 8+ years of experience in manufacturing engineering or process engineering for complex electromechanical or electronics products built at a contract manufacturer or ODM. Have designed and released a production process end to end, including line layout, work instructions, fixtures, and test, and owned its yield and cycle time in mass production. Have led a new line or site bring-up at a manufacturing partner. Are experienced with common manufacturing engineering tools such as: PFMEA, control plans, SPC, process capability, gauge R&R, DFM/DFT, and structured root cause methods such as 8D. Are comfortable on the factory floor and can diagnose a process problem through observation and analysis of factory telemetry. Communicate clearly with partner engineers and operators on the floor and with leadership in a readout. Can travel to partner manufacturing sites, domestic and international up to 50% of the time. Have a degree in Mechanical, Industrial, Manufacturing, or Electrical Engineering, or equivalent practical experience. It’s a bonus if you have: Experience manufacturing servers, racks, switches, or accelerator systems at data center scale. Experience with liquid-cooled rack integration, including cold plates, manifolds, CDUs, and leak and fill test processes. Experience with SMT and PCBA process, box build, and rack\-level system integration and test. Experience qualifying a second CM or second site for an existing product. Experience with lean and continuous improvement methods (value stream mapping, kaizen, Six Sigma) applied at a manufacturing partner. A Master's degree or better in a relevant engineering discipline. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Developer Platform engineer, you will directly contribute to the foundational pieces that make Notion extensible and connected. You will build tools, APIs, and platform experiences that help customers connect Notion to the world — bringing their apps, data, and workflows into one workspace. Your work will make it easier for developers, admins, and builders to create reliable integrations and automations on top of Notion. You will be a key player in building the robust technical foundation that allows Notion to achieve the connected workspace vision. Your work will include both internal platform contributions that accelerate other Notion engineering teams and end-user-facing functionality that enables toolmaking ubiquity. You will be presented with challenging technical problems, as Notion’s product needs are complex. You’ll play a key role in identifying and executing against technical investments that ensure the long-term quality, reliability, and performance of Notion’s platform as we scale. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: You’ll work with a team of engineers and cross-functional partners across product, design, data science, and user research to define a product strategy and drive execution through conception, research, implementation, and maintenance. You’ll evolve Developer Platform capabilities across APIs, MCP tools, and integration infrastructure that help customers automate workflows, customize Notion, and connect Notion to the tools and data they use every day. You’ll contribute to the overall performance, reliability, and robustness of the Notion product, ensuring it scales elegantly across many dimensions. You’ll partner with engineering leaders to identify and execute against high-leverage technical investments that ensure the long-term flexibility and sustainability of our core systems. Skills You'll Need to Bring: 7+ years of experience shipping production software, with a strong track record of owning features end-to-end Fluency with TypeScript across both backend and frontend Strong product instincts: you can take a vague problem, propose a solid technical approach, and know when to cut scope You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results Nice to Haves: Experience building developer tools like APIs and SDKs Experience driving teams toward shared goals and balancing business priorities with individuals’ strengths, areas of interest, and career development goals Familiarity with AI/agent tooling, evals, or LLM-driven product experiences Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $213,000 - $320,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144 . #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
About the Team The Adoption, Innovation, and Transformation team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact. We work alongside public servants to move from initial exploration to confident, responsible, organization-wide use of AI. Our work combines hands-on enablement, adoption strategy, deployment support, community, content, and practical transformation tailored to government missions and operating environments. By translating the potential of OpenAI’s technology into better individual workflows, stronger teams, and improved public services, we help government customers deepen adoption, build lasting organizational capability, and spend more time on mission. About the Role The Enablement Lead, Government is a specialist role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering experiences that support repeatable adoption frameworks, drive sustained activation, expand the breadth and depth of usage, and produce measurable value for government organizations. This role sits at the intersection of enablement, education, adoption, community, content, and customer experience. It blends strong product fluency, instructional design, customer advisory, and a deep understanding of public service. You will lead live workshops, deliver enablement programs, and design adoption interventions for audiences ranging from front-line public servants and technical practitioners to senior government leaders. You will be a trusted guide to government customers, helping them learn, share, teach, celebrate successes, and use AI confidently in their day-to-day work. You will help organizations understand not only what OpenAI’s products can do, but how to apply them safely and effectively while respecting their missions, operating environments, workforce needs, and responsibilities to the public. Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches and deployments, and helping government organizations translate product capabilities into tangible mission outcomes. You will own outcomes related to activation and sustained usage while helping shape how OpenAI enables and supports public-sector customers at scale. This role is based in San Francisco or Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Travel and regular work from government customer sites are required. In this role, you will: Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective patterns for responsible adoption across government organizations. Lead government customers through the full enablement lifecycle, from initial onboarding and activation through expansion, optimization, and long-term adoption. Define and manage structured enablement and deployment programs with clear goals, milestones, owners, and measures of success. Design and deliver high-impact engagements—including onboarding sessions, advanced capability training, executive briefings, academies, hackathons, listening sessions, and hands-on mission or workflow labs—for audiences ranging from senior leaders to front-line staff. Guide government leaders, champions, technical teams, and working teams through organizational change by building confidence, establishing effective habits, and translating product capabilities into practical workflows and mission outcomes. Serve as a subject matter expert for designated products, roles, or government mission areas, building deep expertise and identifying emerging public-sector use cases for new product capabilities. Develop government-specific learning journeys, training materials, playbooks, FAQs, demonstrations, use cases, customer impact stories, and communications that enable high-quality adoption programs to scale. Provide timely education for product launches, new features, and capability rollouts, translating product updates into clear and practical relevance for government users. Advise government customers on workforce communications and engagement strategies that build awareness, confidence, participation, and sustained use. Build trusted relationships with government leaders, program owners, technical teams, champions, and front-line public servants, creating experiences that reflect an understanding of their constraints, motivations, and responsibilities to the public. Support government customer communities, events, and peer-learning experiences by keeping resources, discussions, updates, and thought leadership useful and current. Identify and amplify government champions, creative use cases, and meaningful customer outcomes that encourage responsible experimentation, recognize public servants’ contributions, and help other organizations learn. Partner closely with Sales, Customer Success, Solutions Engineering, Solutions Architecture, Delivery, Product, Global Affairs, Communications, Marketing, Readiness, and other teams to deliver cohesive experiences for public-sector customers. Gather and synthesize government customer feedback, adoption signals, participation data, and engagement outcomes to improve enablement programs and bring the voice of public servants back to Product and other internal stakeholders. Identify patterns across government customers and translate them into scalable programs, content, playbooks, and best practices without losing the human connection required to support public servants effectively. You might thrive in this role if you: Have 6+ years of experience in customer-facing, enablement, instructional, adoption, or transformation roles, engaging executive, business, and technical audiences in government or similarly complex enterprise environments. Understand and value public service and can build credibility with government leaders, program owners, technical teams, and front-line public servants. Possess exceptional presentation, facilitation, and communication skills, particularly when translating complex AI capabilities into clear, accurate, and practical value for audiences with different levels of technical fluency. Have experience designing learning journeys and leading workshops, training programs, executive engagements, customer events, or scaled adoption initiatives. Bring strong practical fluency and enthusiasm across ChatGPT, Agents, and the broader OpenAI product ecosystem, with an understanding of how AI can be applied to real-world government workflows. Are a versatile writer and storyteller who can turn complex information into useful and compelling training materials, presentations, demonstrations, communications, and customer stories. Can connect product capabilities and enablement activities to measurable outcomes such as activation, sustained usage, improved quality, faster delivery, reduced administrative burden, better decision-making, risk reduction, customer satisfaction, or mission impact. Can identify patterns across government customers and convert them into scalable systems, programs, content, and best practices. Are highly organized and comfortable managing multiple workstreams, adapting in live customer environments, and bringing clarity and momentum to ambiguous situations. Bring humility, empathy, curiosity, and a genuine desire to help public servants and colleagues succeed. Are personally committed to fostering the safe and responsible evolution of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.