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Partner Solutions Architect, Technology Partners Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you'll be responsible for providing technical guidance to Stripe's technology partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner organization. The right candidate will be a technical liaison to the Stripe Partner Development Manager. This will involve creating technical business plans for technology partners, including identifying, incubating, and bringing to market service and solution offerings built on or with Stripe. A Partner Solutions Architect is someone who is intellectually curious, open, and entrepreneurial. What you'll do As a member of the team, PSAs build consultative relationships with executives and technical decision-makers in the customer's organization to provide business and technical thought leadership, and become a trusted advisor in solving business-critical challenges. We architect business models with them so they can drive new monetization opportunities and growth. Responsibilities Work with key technology partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth Develop and execute enablement plans Be at the forefront of technical discussions and solution deep-dives with technology partners on the value Stripe can provide to their clients Engage with CTOs, engineering, and other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue Communicate success internally through QBRs, etc. Provide oversight, guidance, and assistance during the partner sales process to ensure mutual success in joint opportunities Educate the Stripe sales team on key partner solutions and capabilities Serve as an advocate for key technology partners within specific sales regions and identify areas for sales partnership Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices Provide partner-focused guidance on Stripe products through feedback Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in a customer-facing engineering role such as solution consultant, solutions architect, or sales engineer for a global software enterprise Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with an understanding of how technology partners build and scale integrated solutions Experience working with technology partner ecosystems and payment solutions Understanding of financial infrastructure industry trends and emerging technologies Experience co-selling and co-solutioning with go-to-market partners Executive engagement skills and presence, with an ability to establish relationships with key decision-makers and build credibility at all levels Group-facilitation skills and confidence in proposing and leading customer meetings to gain footing and pursue opportunities Understanding of the software development lifecycle and API architecture Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences Ability to learn Stripe solutions such as Payments, Connect, Issuing, and more Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax, and legacy systems interact with each other in an enterprise technology ecosystem Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers Strategic and creative thinker who can identify challenges and maintain a positive approach when facing difficult obstacles Hybrid work at Stripe This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). In-office expectations Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. Working remotely at Stripe A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business. What you'll do As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs. Responsibilities • Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors. • Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders. • Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network. • Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks. • Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions. • Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes. • This role may require weekend coverage as part of an on-call rotation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 3+ years of experience conducting complex investigations. • 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders. • Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges. • Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements. • User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset. • Excellent written and verbal communication skills. • Ability to travel to vendor locations for up to 10% of the year. Preferred qualifications • Experience in payments, e-commerce, social media, or fintech, mitigating digital or card-not-present fraud. • Experience investigating and mitigating card testing and account takeover attacks. • Experience designing fraud and risk workflows, analyst tooling, and process and procedural workflows. • Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business. What you'll do As a Payments Fraud Investigator, you'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You'll conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies is essential in developing and enhancing investigative processes and programs. Responsibilities Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience conducting complex investigations 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset Ability to travel to vendor locations for up to 10% of the year Preferred qualifications Experience in payments, e-commerce, social media, or fintech, mitigating digital or card-not-present fraud Experience investigating and mitigating card testing and account takeover attacks Experience designing fraud and risk workflows, analyst tooling, and processes and procedural workflows Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s largest and most critical merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. What you’ll do The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model with a focus on high value merchants in Greater China and South East Asia. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. Responsibilities Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. Serve as both an internal and merchant-facing expert on payment optimisation strategies. Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. Provide feedback on our tools and playbooks to help continuously improve our self serve offerings Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. A proven ability to build collaborative working relationships with cross-functional teams. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Experience presenting directly to merchants Excellent verbal and written communication skills. Strong data processing and analytical skills. Spoken and written proficiency in Mandarin as the position liaises closely with the Greater China team Occasional travel within region, including the focus markets, and corporate head office Preferred qualifications Comprehensive knowledge of card network regulations, industry best practices for fraud management and local payment methods Experience with AI tools, SQL, dashboard building, modeling, or reporting Experience presenting data driven analyses to senior business leaders
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants. We serve a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. What you’ll do The Global Payments Performance team will be responsible for leading data-driven discussions with existing and prospective merchants on optimization strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. Responsibilities Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. Serve as both an internal and merchant-facing expert on payment optimisation strategies. Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe’s customer portfolio. Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. Provide feedback on our tools and playbooks to help continuously improve our self serve offerings Who you are Minimum requirements 10+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Deep expertise in card network costs is required at the acquirer level Deep expertise in interchange and scheme fees at the merchant level Understanding of e-commerce payments, cards based payments processing and optimization strategies Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3) A proven ability to build collaborative working relationships with cross-functional teams. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Experience presenting directly to merchants Serve as a subject matter expert providing both internal and customer-facing advisory in the payments domain. Develop optimization playbooks and stay updated on industry best practices and Stripe innovations Excellent verbal and written communication skills. Strong data processing, organizational and analytical skills. Preferred qualifications Experience with SQL, dashboard building, modeling, or reporting Experience presenting to senior business leaders
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The People Operations and Insights team drives project management rigor for the People team and our stakeholders. We empower and enable innovative, connected People products and programs that advance our shared goals and support sustainable growth. As a Project Manager on our team, you will be responsible for working across our People pillars to champion our delivery across all impacting project/program and portfolios. You will manage projects end-to-end or cross functionally, effectively navigating complex organizational dynamics. You will utilize structured project management methodologies to ensure successful delivery and adoption of high-priority initiatives with our internal team and our users. What you’ll do Responsibilities Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation. Develop and implement project plans, optimize workflows and ensure all stakeholders are informed and engaged throughout the process. Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure timely and successful project delivery. Collaborate with cross-functional teams, including legal, finance, and engineering to identify areas for improvement in processes and controls. Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practices. Prepare materials to present to senior leadership, internal and external stakeholders, and users. Foster a culture of collaboration, experimentation, and continuous improvement within the People team. Who you are Requirements We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these, we encourage you to apply. Preferred qualifications are a bonus, not a requirement. Have 7+ years of experience in project management, business operations, strategy, or consulting, with at least 2 years operating within an HR team at a company. A proven track record of navigating complexity and driving results with a balance of urgency and thoughtfulness. Experience working cross-functionally with teams like HR, Finance, Legal, Product, Tech and Leadership. Strong analytical and problem-solving skills with a data-driven mindset aimed at informing decision making. Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and persuasively to various stakeholders. Proficiency in project management tools (e.g., Asana, Jira, Airtable) and methodologies (Agile, Scrum, Waterfall, etc.). Strong cross-functional collaboration abilities and a proven track record of building trust and driving alignment across teams. Ability to work autonomously in a fast-paced, high-growth environment, managing multiple projects simultaneously. Preferred qualifications Experience with change management frameworks (e.g. Prosci ADKAR® Model) Experience building and deploying enablement and training materials Experience across HR systems (e.g. HCM, ATS, LMS, CRM) Experience working with AI tools to increase productivity Advanced Mac OS and Google suite skills (Gmail, Docs, Sheets, Slides)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's People Solutions team is a highly collaborative, cross-functional team that drives key technical and process solutions delivery for the People Team at Stripe, working with stakeholders across the People Team, Finance, Corporate Technology, Workplace, and more. Stripes are the users of the solutions we deliver, and our primary goal is to deliver a world-class employee experience rooted in technology. We work with many different teams at Stripe, and serve as internal consultants to various stakeholders and leaders. We are nimble and flexible individuals who can wear many different hats. We don't mind working through ambiguity and love adding organization to chaos. We are strategy driven, with an execution mindset. What you’ll do The Solutions team is responsible for the design, implementation, and enhancement of Stripe Employee Experience technology. You'll apply your innovative thinking, business process, and technical systems expertise to deliver digital solutions that ultimately improve the employee, manager, candidate, and internal team experiences. You'll undertake a wide variety of responsibilities from strategic technical roadmapping, user interviews, requirements confirmation, vendor evaluations, technical solution design, system design and data architecture consultation, and technical project management and execution for the full software lifecycle. To achieve this vision, you'll partner with many partners across the organization such as business stakeholders, process and policy owners, engineers, program managers, product managers, communications, legal, and internal subject matter experts. As a consultant and strategist you'll have domain expertise in internal systems, technical fluency, agility, and excellent project management skills to advise leaders, guide projects, and ultimately design and deliver superior solutions that will ensure operational readiness for scale across our global organization. Responsibilities Stakeholder partnership & roadmap ownership — Partner with stakeholders across the organization to understand strategic priorities, define multi-quarter technology roadmaps, and ensure ROI is clearly articulated to secure resource capacity for execution. Product leadership & employee experience design — Act as a product leader by deeply understanding Stripe's employee experience needs, creating mockups to drive alignment on requirements, and presenting compelling product strategies that connect business priorities to outcomes. Vendor evaluation & build/buy decisions — Conduct third-party vendor analyses and deliver data-informed build-or-buy recommendations grounded in industry expertise and ROI. Cross-functional solution delivery — Collaborate with engineers, designers, systems analysts, and PMs to translate requirements into technical designs; facilitate build plans, UAT, and end-to-end testing to bring solutions to production. Data-driven decision-making & KPI management — Use data, storytelling, and KPIs to support prioritization decisions, monitor solution adoption, define ROI, and surface risks to stakeholders and leadership. Project & program management — Apply structured project management practices — including goal-setting, project planning, status reporting, risk management, and metrics tracking — to deliver solutions on time and across disciplines. Launch enablement & approvals — Partner with PMO, Systems, Operations, and Communications teams to successfully launch new solutions, and facilitate approval processes (legal, compliance, data) by identifying decision-makers and driving sign-off. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in product development, technical program management, or internal systems design in an internal HR business function, including experience in global mobility technology, within high-growth or technology companies AI and LLM fluency, including practical experience using LLM-based tools Superior ability to understand and map out system-agnostic business requirements across complex, interconnected systems and support their translation to technology Strong communication and collaboration skills, with experience partnering with a broad set of cross-functional stakeholders at all levels Acute business acumen with a demonstrated ability to operate effectively in ambiguous, dynamic, high-velocity situations, and to manage and draw insights from data while navigating complexity Preferred qualifications Bachelor’s degree in business administration, human resources, technology or a related field. Experience working in a software engineering team or organization. Basic understanding of core internal systems (ex. HRIS, ATS, CRM, LMS, Ticketing, Finance systems).
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Pricing Strategy team is part of the Stripe Product Marketing organization and is responsible for how Stripe prices its products. Our work is highly cross-functional and we partner closely with Product, Finance, and Sales to tackle some of the most visible and commercially impactful decisions at Stripe. We're looking for someone who blends financial analysis, strategic thinking, and stakeholder engagement to help us price new products and evaluate their pricing performance as the products evolve. What you'll do This role sits at the center of the Stripe pricing architecture, working horizontally across our product portfolio to shape how Stripe packages and prices its suite of products. Rather than going deep on a single product, you'll develop the frameworks, methodologies, and strategic recommendations that govern how our products work together commercially. Your work will be highly visible to Stripe leadership and directly shape how millions of businesses experience the value of Stripe. Responsibilities Develop the frameworks, methodologies, and strategies that govern how Stripe products are priced and packaged together commercially, aligned to our long-term commercial goals Synthesize the value of the Stripe product portfolio through qualitative research, competitive benchmarking, and willingness-to-pay analysis to inform cross-product packaging decisions Build financial models to evaluate the impact of pricing changes on revenue, margin, and user behavior Drive alignment across Finance, Legal, Product, and Go-to-Market stakeholders on pricing architecture decisions and bring them to execution Develop and maintain internal pricing enablement resources — playbooks, frameworks, and processes — that help the broader pricing organization operate more effectively Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5–7 years of relevant experience in an operational role or in a management consultancy, ideally delivering Pricing, Go-to-Market, or Product recommendations, or working on highly strategic questions for the business Experience conducting qualitative and quantitative user research on product needs and value perceptions, as well as market research and competitive benchmarking Excellent verbal and written communication skills, and a willingness to proactively work with functions across the company Preferred qualifications Demonstrated ability to ask the right questions and to use sound business judgment when collaborating with a wide range of stakeholders Knowledge of the payments ecosystem and value chain Ability to maintain high performance under tight timelines, and a hands-on mindset to get any job done Experience with SQL or AI tooling
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Privacy Operations team is a pivotal part of the global privacy program at Stripe. Our vision is operational excellence—a team that is proactive, streamlined, and deeply embedded in the way Stripe works. Privacy Operations is the authoritative operational hub for privacy processes, enabling high-quality privacy experiences for users and data subjects, and owning clear and auditable documentation for internal stakeholders and external regulators. We partner with Privacy Legal and Privacy Engineering to protect user data. What you'll do In this role, you'll own the programs central to how Stripe handles privacy at scale. You'll drive end-to-end management across data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, making day-to-day decisions that keep operations regulatory-ready and auditable. You'll also identify where processes can be tightened or automated, and build the documentation and tooling that make the team's work consistent and sustainable. You'll work as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners across the company, translating global privacy requirements into practical operations. As a primary point of contact for incoming privacy requests, you'll handle triage and routing, and build the playbooks and response libraries that allow the team to deliver high-quality, consistent privacy experiences for Stripe users and for the regulators who depend on clear, auditable records. Responsibilities Own end-to-end program management across core privacy programs such as data subject requests (DSRs), PIAs and DPIAs, records of processing activities (ROPA), transfer impact assessments (TIAs), and cookie compliance, making day-to-day operational decisions, enforcing processes to ensure regulatory readiness, and measuring compliance at scale Identify and implement process improvements, including leveraging AI tooling to automate routine tasks, developing structured workflows to sustain quality standards, and maintaining accurate, auditable program records including playbooks and process documentation Create and maintain clear, auditable privacy documentation, including privacy assessments, program playbooks, and customer response libraries, to provide scalable, consistent privacy operational support Work with Privacy Legal and Privacy Engineering to fulfill user requests, build and deepen expertise on global privacy and data-protection requirements, and escalate novel or complex requests with appropriate context and documentation Rotate through the team's weekly runner model as the primary point of contact for incoming privacy requests, routing across intake channels and managing Jira run tickets Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of demonstrated privacy program management and a proven track record of operationalizing and scaling cross-functional organization-wide programs from the ground up Excellent collaboration, communication, and relationship-building skills, and the ability to convey complex ideas succinctly to all audiences Demonstrated experience with privacy legislation such as GDPR, CCPA, LGPD, and PIPEDA. Experience with US state legislation, HIPAA, and GLBA is a plus. Hands-on experience with privacy impact assessments (PIAs and DPIAs), data subject request workflows, records of processing activities (ROPA), or other core privacy program operations Ability to analyze complex problems to identify root causes and trends, and to document complex narratives in a simplified way that others can use Curious and self-motivated with a strong affinity for vision setting, strategic problem solving, and driving outcomes Experienced in juggling multiple projects in a fast-paced, high-growth environment, with tight timelines and shifting priorities A team player, willing to pitch in where needed Preferred qualifications Experience in fast-paced, high-growth environments. Previous tech industry experience is a plus. Demonstrated experience using AI to accelerate day-to-day privacy operations work Experience with third-party risk management, RFP and DDQ response processes, or cross-border transfer assessments Privacy certification such as CIPP/E, CIPP/US, or CIPM is a plus
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Crimes, Compliance and Risk Oversight (FinCRO) organization serves as Stripe's second line of defense, ensuring we operate as a responsible steward of the global financial ecosystem. Within FinCRO, the Product Enablement team sits at the intersection of compliance and product — partnering directly with product and engineering teams to build innovative, compliant financial products from the ground up. What you’ll do We’re looking for a Product Compliance and Enablement Advisor experienced in the fintech and payments industry to partner closely with cross-functional stakeholders to design and enhance Stripe’s products in a way that both delights users and meets all relevant compliance obligations. You will embed with Stripe’s product teams, building new and innovative products to help identify, track and implement compliance requirements, while supporting those teams in building and deploying monitoring tools to ensure ongoing compliance. The role provides an excellent opportunity for a talented candidate to deploy their cross-functional product compliance skills in a fast-paced and rigorous environment, enhance their compliance skills, and to carve out opportunities to grow and develop. The successful candidate will gain wide-ranging exposure to Stripe's diverse range of business lines, senior leadership, and the governance and workings of the organization. Responsibilities: Embed with product teams to provide guidance on compliance requirements during the design and build phases to ensure a compliant go-to-market strategy Lead product governance efforts on behalf of FinCRO, including documenting requirements and tracking them through implementation Conduct compliance reviews and product risk assessments for material new product launches and feature expansions Provide subject matter support as they design and implement workflows, tooling, and reporting Liaise closely with Regional Compliance Officers and Money Laundering Reporting Officers to support execution of our compliance oversight programs Inform and educate product and business teams on relevant compliance and regulatory requirements to foster a "compliance-by-design" mindset across the organization Contribute to building a strong culture of compliance across Stripe’s teams Leverage AI and agentic tools to scale compliance product enablement — including accelerating product risk assessments, regulatory research and requirements documentation — while maintaining rigorous judgment over AI-generated outputs Minimum Requirements 7+ years of experience building and managing compliance programs in regulated financial services, preferably in fintech, payments and banking Experience evaluating emerging products for compliance risk, working with product and business stakeholders to implement creative solutions for compliance requirements, and conducting relevant product risk assessments Working knowledge of regulatory compliance and financial crimes/AML practices, with a strong understanding of the compliance landscape applicable to a company like Stripe Proven ability to manage distinct projects and programs, with strong stakeholder management and communication skills Ability to interpret regulations and regulatory guidance and incorporate them into a comprehensive, proportionate compliance program Strong written and verbal communication skills — including the ability to translate complex regulatory concepts clearly for non-compliance audiences Excellent cross-functional collaboration skills, including senior leadership relationships and managing competing priorities Intellectual curiosity and a willingness to explore unfamiliar markets, product types and regulatory frameworks Ability to work efficiently and independently in a fast-paced, ambiguous environment Genuine interest in financial regulation and an eagerness to drive the industry forward through responsible innovation Demonstrated AI fluency — actively uses AI tools, including agentic workflows, to enhance the quality, speed, and rigor of compliance work; able to critically evaluate AI outputs, iterate on results, and select the right tool for the task rather than defaulting to manual methods Preferred qualifications Experience using AI or agentic tools in a compliance or regulatory context (e.g., for policy drafting, risk assessments, regulatory research, or workflow automation) Experience with stablecoin, crypto, or emerging payments product compliance ACAMS, CRCM, ICA (Diploma or Advanced Certificate) or equivalent certification SQL abilities
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Crimes, Compliance and Risk Oversight (FinCRO) organization serves as Stripe's second line of defense, ensuring we operate as a responsible steward of the global financial ecosystem. Within FinCRO, the Product Enablement team sits at the intersection of compliance and product — partnering directly with product and engineering teams to build innovative, compliant financial products from the ground up. What you’ll do We’re looking for a Product Compliance and Enablement Advisor experienced in the fintech and payments industry to partner closely with cross-functional stakeholders to design and enhance Stripe’s products in a way that both delights users and meets all relevant compliance obligations. You will embed with Stripe’s product teams, building new and innovative products to help identify, track and implement compliance requirements, while supporting those teams in building and deploying monitoring tools to ensure ongoing compliance. The role provides an excellent opportunity for a talented candidate to deploy their cross-functional product compliance skills in a fast-paced and rigorous environment, enhance their compliance skills, and to carve out opportunities to grow and develop. The successful candidate will gain wide-ranging exposure to Stripe's diverse range of business lines, senior leadership, and the governance and workings of the organization. Responsibilities: Embed with product teams to provide guidance on compliance requirements during the design and build phases to ensure a compliant go-to-market strategy Lead product governance efforts on behalf of FinCRO, including documenting requirements and tracking them through implementation Conduct compliance reviews and product risk assessments for material new product launches and feature expansions Provide subject matter support as they design and implement workflows, tooling, and reporting Liaise closely with Regional Compliance Officers and Money Laundering Reporting Officers to support execution of our compliance oversight programs Inform and educate product and business teams on relevant compliance and regulatory requirements to foster a "compliance-by-design" mindset across the organization Contribute to building a strong culture of compliance across Stripe’s teams Leverage AI and agentic tools to scale compliance product enablement — including accelerating product risk assessments, regulatory research and requirements documentation — while maintaining rigorous judgment over AI-generated outputs Who You Are Minimum Requirements 7+ years of experience building and managing compliance programs in regulated financial services, preferably in fintech, payments and banking Experience evaluating emerging products for compliance risk, working with product and business stakeholders to implement creative solutions for compliance requirements, and conducting relevant product risk assessments Working knowledge of regulatory compliance and financial crimes/AML practices, with a strong understanding of the compliance landscape applicable to a company like Stripe Proven ability to manage distinct projects and programs, with strong stakeholder management and communication skills Ability to interpret regulations and regulatory guidance and incorporate them into a comprehensive, proportionate compliance program Strong written and verbal communication skills — including the ability to translate complex regulatory concepts clearly for non-compliance audiences Excellent cross-functional collaboration skills, including senior leadership relationships and managing competing priorities Intellectual curiosity and a willingness to explore unfamiliar markets, product types and regulatory frameworks Ability to work efficiently and independently in a fast-paced, ambiguous environment Genuine interest in financial regulation and an eagerness to drive the industry forward through responsible innovation Demonstrated AI fluency — actively uses AI tools, including agentic workflows, to enhance the quality, speed, and rigor of compliance work; able to critically evaluate AI outputs, iterate on results, and select the right tool for the task rather than defaulting to manual methods Preferred qualifications Experience using AI or agentic tools in a compliance or regulatory context (e.g., for policy drafting, risk assessments, regulatory research, or workflow automation) Experience with stablecoin, crypto, or emerging payments product compliance ACAMS, CRCM, ICA (Diploma or Advanced Certificate) or equivalent certification SQL abilities
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Product Legal team is responsible for managing the legal and regulatory elements of the design, build and execution of our products and services. We work on some of the hardest technical, commercial, and regulatory problems around, and we’re looking for a product lawyer to join our team. In this role you will be a key advisor to Stripe’s product, engineering and partnerships teams, and will work on a diverse set of matters that straddle financial services, business processes, and technology. The ideal candidate is passionate about Stripe’s mission of helping businesses grow and thrive. We’re looking for someone who is a team player and willing to jump in on tasks of any size. Stripe operates within a complex and interwoven legal, regulatory, and financial partnership environment around the world. Note: The annual Canadian base salary range for this role is $160,000 - $240,000. What you’ll do Responsibilities Serve as product counsel to Stripe’s Payments and Terminal product teams, helping to expand our product offerings, and developing deep subject matter expertise to handle escalations and questions related to Stripe Terminal products and services. Counsel the Stripe product team on a range of issues including payments regulations, payment schemes rules, consumer protection, marketing, intellectual property, and data privacy. Actively collaborate with a wide variety of Stripe teams, including engineering, compliance, business development, and marketing, on a range of issues related to product development and commercialization. Work closely with colleagues across the Stripe legal team to clear key issues impacting the work of members of the team who support Stripe's regulatory structure, its customer agreements, and strategic financial partnerships. Help build scalable and effective processes for legal review and launch of new products. Draft, review, and update foundational documents for product and service offerings. Stay up-to-date, with the support of Stripe’s legal subject matter experts, on U.S. and international laws and regulations dealing with privacy, data security, consumer protection, financial services, and marketing. Participate as a proactive business partner to senior managers and build a trusted advisor relationship. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience as a qualified lawyer working on complex regulatory or technology matters, preferably working with technology companies on the legal and regulatory aspects of product development in the technology space. A passion for technology and ability to understand complex business models and product use cases quickly. Strong communication (both written and verbal) and project management skills with a strict attention to detail. Excellent project management skills and ability to work under tight deadlines. Excellent judgment and the ability to make smart decisions in the face of ambiguity and imperfect information. It’s a bonus (but not required) that you also have: Relevant experience in financial technology, risk, payments, and financial services, and a working understanding of financial regulations and rules. Experience drafting, reviewing, and negotiating commercial contracts (background in hardware, supply chain, and transportation/logistics agreements is preferred).