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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Sail Core builds Stripe's frontend platform—the data layer, navigation, observability, and developer tooling that 50+ product teams use to ship web applications, with the Dashboard being the largest. We are responsible for enabling a stellar developer experience for frontend engineers at Stripe. We're hiring a deeply technical product manager to own the platform strategy, drive cross-company modernization initiatives, and set the standard for frontend excellence at Stripe. What you'll do How should a platform team decide what to build when 50 teams depend on you and each one thinks their request is the most urgent? When do you invest in long-term architectural health versus shipping the migration that unblocks next quarter's goal? How do you make 9,000 files at initialization become a fast, traceable, joyful developer experience—without breaking production for millions of merchants along the way? Responsibilities Own the product strategy and roadmap for Stripe's frontend platform Drive the largest frontend modernization initiative at Stripe while holding the line on architectural quality Redefine frontend development with agentic tooling Define and track key metrics such as latency, build times, and reliability SLOs to make difficult trade-off decisions Be the product voice in deeply technical decisions such as API surface design, framework deprecation sequencing, extraction boundaries, and migration tooling Who you are You think in systems, not features. You go deep on architecture, you don't delegate to engineering. You're the person who reads the RFC before the meeting, asks why the error response looks like that, and frames migrations in terms of user outcomes, not just engineering milestones. You treat developer experience as part of the product, not a byproduct. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of product management experience, with at least 2 years on platform, infrastructure, or developer tools teams Strong technical fluency in frontend web development—you discuss JavaScript and TypeScript, React component models, build systems, and performance optimization with depth Experience driving large-scale migrations or platform transitions across multiple teams, including the sequencing, dependency management, and stakeholder alignment that make them succeed Demonstrated use of quantitative metrics to drive platform investment decisions—you've defined the metrics, not just tracked them Track record of partnering with engineering to make architectural trade-offs grounded in user impact Preferred qualifications Engineering background—you've written frontend code professionally and it still shapes how you think about product decisions Led or significantly contributed to a legacy extraction or monolith decomposition effort and understand viscerally why they're hard and where they get stuck Believe that fast software is the best software Naturally default to the platform solution over the one-off fix, but know when speed demands the opposite Explain what a cascading re-render is, why it matters, and what to do about it—to an engineer, a designer, and a VP, in three different ways
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup Products team builds Stripe Atlas and other products that help founders start and run a company, from anywhere in the world. We believe that startups are one of the most effective ways to solve the world's problems, and we want to give founders a running start — and keep them running. We help founders form their company, raise capital, execute critical legal agreements, access the internet's best tools, and automate operations while feeling ambitious, smart, and assured. Our goal is to create more startups that get to product-market fit, fast. Our team is composed of high-agency, high-ownership product thinkers, who genuinely care about helping founders and making it easier to start and run a startup. Every person on the team is responsible for making our product the best it can be, and for ensuring our roadmap contains the highest impact ships for founders. What you’ll do As a product manager on the Startup Products team, you’ll gain a deep understanding of what early stage founders need to get their company off the ground, identify the most important pain points to solve, help set the product strategy, scope product features and technical infrastructure, collaborate with design, drive execution with engineering, craft product marketing, and plan for go-to-market. Responsibilities Deeply understand the needs of startup founders and learn how they use Atlas and other startup products. Stay at the front of the ever changing technology landscape, ensuring we are building where founders are and with tools they want to use. Drive product development in collaboration with engineering counterparts by setting the pace, prioritizing ruthlessly, and unblocking execution. Craft product experiences that are both simple and powerful, with surprisingly great details. Contribute to our product strategy and own delivery of product and business metrics. Work collaboratively with internal stakeholders and deliver clear communication on statuses, priorities, and landed impact. Represent Atlas externally with founders, venture capitalists, accelerators, and partners. Establish new external partnerships as needed to drive product development. Develop and maintain metrics to help us understand product performance. Ensure that every user has a great experience with Atlas, using any means at your disposal. Review feedback, unblock stuck users, collaborate with our support teams, and recommend and deliver product solutions to common user problems. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of product management or product-focused founder experience. Shipped user-facing or API products, built on complex technical systems running at scale. An AI enthusiast and experimenter. Someone who is willing to upend their workflows for something that works 2x better. Passion for helping founders build their businesses. Persistence and a whatever-it-takes approach to ensure that your product is successful. Strong written and verbal communication skills with a talent for precise articulations of customer problems. Adept with data and confident in how best to measure user impact. Preferred qualifications Founder background, or experience in a very early stage company environment. Software engineering experience, a computer science or engineering degree, or similar technical experience.
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. We’re looking for an experienced product manager to lead and shape the future of the software platform that powers Stripe Terminal’s devices portfolio. Working closely with your engineering partners you will design, build and launch device software capabilities that delight users and differentiate Stripe’s solutions in the market. Working closely with our hardware experts you will build the multi-year strategy for how Stripe will continue to enhance the scalability, reliability, usability, and market differentiation of the software capabilities of our in-person commerce devices. In this role, you will work with a spectrum of users, from our largest platforms to small start ups as well as external technology partners to deeply understand user needs and market trends. You will obsess over stability, scalability, and expanding our product while delivering the best in person experiences in the world. What you'll do: Set a motivating multi-year vision for device software in partnership with the Hardware team and then break it down into measurable, meaningful milestones for the Terminal OS Platform Team and the Firmware team. This includes creating buy-in, crafting roadmaps and OKRs, and navigating trade-offs. Partner with software and hardware engineers to deeply understand the technology that our devices rely on and how to build on that technology to support exponential growth and a world-class user experience. These experiences will include (but are not limited to) device boot up, device software updates (including AOSP, firmware and applications), device security, software and device performance, connectivity and devices accessories. Partner with cross-functional partners to research, document, and deeply understand what Terminal customers need to enable an excellent in person payments experience. Build empathy with our end users and the differentiation they aim to deliver for their merchants. Deeply research and understand the competitive landscape and translate that understanding into differentiating features for your product suite. Collaborate with the Partnerships team to develop a compelling roadmap for how we can extend Terminal growth via third-party hardware partnerships and clearly communicate the business value of these partnerships in the context of our wider Terminal Hardware roadmap to gain alignment across Terminal and Stripe leadership. Use metrics to inform your point of view and leverage analytics to measure success. Define product requirements, provide clear guidance on prioritization, and support decisions related to development sequencing. You will also participate in sprint planning rituals to deliver against those requirements and the overall roadmap. Leverage your technical knowledge and experience to help your team make technical trade off decisions. We’re looking for someone who has: 8+ years of product management experience or equivalent Demonstrated success and strong execution track record in building and sustaining scalable technology products. Great interpersonal skills and strong verbal and written communication. You can collaborate and thrive in productive, healthy debate done with mutual respect and shared goals. You can make complex concepts accessible with clear communication Proven track record of successful stakeholder management including executive communications, handling escalations, and advocating for ongoing investment in your product. Experience working on products with developer interfaces (App deployment, APIs, SDKs); hardware or hardware-related product experience a plus. Technically adept systems thinker, ideally with a Computer Science or equivalent degree or experience working as a software engineer Open to travel to Asia, including traveling at times to our Hong Kong or Taiwan locations. Experience in 1 - 2 of the following areas are nice to have: Mobile device management Android operating system internals Hardware build and lifecycle management Payments and/or eCommerce Experience successfully building and launching 0-1 products
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Product Marketing team's mission is to generate customer insights that inform Stripe's product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We are looking to hire a Product Marketing Manager to own go-to-market strategy and drive adoption for Stripe's data products — including Sigma, Data Pipeline, Database, and new products we’re incubating. As monetization grows more complex — from AI companies hyperscaling globally to enterprises integrating Stripe deeply into their operations — data has become a critical lever that helps businesses make better decisions. What you'll do As a key owner of our GTM strategy for Stripe's data products, you'll need to quickly build a deep understanding of our products, the data analytics buyer, and our competitive differentiation. You will: Be the expert on our data analytics buyers — understand how data analysts, analytics engineers, and BI practitioners evaluate and adopt tools, and translate those insights into product roadmap recommendations and GTM strategy. Own positioning and messaging for Stripe's data products, building a clear and differentiated point of view in a competitive market. Drive end-to-end go-to-market for data product launches — from defining the narrative and target audience to developing the assets and programs that drive adoption across sold and self-serve motions. Partner with demand generation and campaigns to design and execute programs that reach the data analytics buyer and accelerate product adoption at scale. Build sales enablement — develop the messaging frameworks, competitive battlecards, and assets that help sales teams clearly articulate the value of Stripe's data products. Own competitive intelligence for the analytics and BI landscape, tracking competitors and turning that intelligence into differentiated positioning and sales tools. Define program KPIs and maintain accountability to measurable business outcomes across the data products portfolio. Minimum requirements 10+ years of product marketing experience, preferably in B2B tech. A builder mentality with a strong bias to action. Comfortable with ambiguity, able to experiment and adapt at pace. Excellent communication and presentation abilities, with a proven track record of distilling complex technical concepts into compelling narratives for executive and external audiences. Exceptional cross-functional leadership and ability to influence across all levels and functions, from senior leadership to project teams. High comfort toggling between strategy and execution — big picture to fine detail. Proven ability to translate customer and market insights into differentiated positioning and measurable GTM programs. Preferred qualifications Deep familiarity with the data analytics ecosystem — BI tools, cloud data warehouses, and analytics workflows — and a proven ability to market to the data analyst or analytics engineer buyer. Experience marketing to technical audiences such as data engineers, analytics engineers, or developers. Power user (and builder) of AI-powered tooling.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We are looking for experienced product marketers to shape the roadmap, drive launches, and grow adoption for critical products such as Payments Intelligence, Payouts, Tax, Billing, and Link; and develop our go-to-market strategy for key user segments such as Enterprises and Startups. In this role, you will develop messaging and positioning, craft the narrative for how our products deliver value to customers, and engage teams across sales, campaigns, demand generation, and product to drive overall awareness, pipeline, and revenue across Stripe’s existing customer base and prospects. What you’ll do Be a storyteller: You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe. You have excellent verbal and written communication skills Lead with data: You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market Keep things organized: You are able to manage highly interdependent, complex projects and keep various work streams on track Have a passion for technology: You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand Be ambitious: You are eager to make an impact at Stripe. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right Act as a team player: Product Marketers collaborate across the Marketing team and with basically every team at Stripe. You are able to work with a range of disciplines to execute on your work Responsibilities Develop messaging and positioning for Stripe products or user segments. Develop campaign-level content as well as sales enablement assets Work closely with product, partnerships, and partner marketing (demand generation) teams to build a marketing strategy, with the goal of driving awareness, demand, and usage of our products Enable sales teams to understand the value of our products and competitive solutions Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 7+ years prior product marketing experience Excellent verbal and written communication skills, with experience translating technical features into benefits for a technical audience Be able to leverage data to proactively identify opportunities and drive impactful results
Who we are About Stripe and Bridge Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Bridge, acquired by Stripe in 2025, is an entirely new payments platform, built with stablecoins, to simplify global money movement. About the team We're looking for a driven, strategic, and results-oriented PMM to join the product marketing team at Bridge, focused on our Open Issuance, Orchestration and FX product lines. As an early PMM for Bridge, you’ll be responsible for product marketing across the lifecycle, from helping shape the product with market insights, to crafting messaging, to growing product awareness and adoption in partnership with Sales, Marketing, Product, and more. This is a highly-cross functional role that will work both across the teams at Bridge and at Stripe to help grow the Bridge business. You’ll be embedded with the Bridge team while also being part of the Stripe product marketing team. What you’ll do Be a storyteller. You have deep empathy for our core audience and are able to adapt how you communicate to best reach and engage your audience. You can translate complex infrastructure concepts—stablecoin issuance, cross-border FX, payment orchestration—into clear, compelling narratives that differentiate Bridge. Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take products to market Keep things organized . You are able to manage highly interdependent, complex projects and keep various work streams on track. You're comfortable running multiple launches in parallel across different product lines and coordinating across Bridge, Privy, and Stripe teams. Have a passion for fintech and crypto. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand. You’re deeply curious about fintech and crypto and translate that passion into impactful product marketing. Be ambitious and thrive in complexity. You are eager to make an impact at Bridge (and consequently, Stripe). You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right Act as a team player. Product Marketers collaborate with basically every team in the business. You are able to work with a range of disciplines to execute on your work Responsibilities Own the end-to-end product marketing strategy for Open Issuance, Orchestration and FX, including messaging, positioning, ICP definition, sales enablement, and demand generation campaigns Drive go-to-market for product expansions (new currencies, corridors, pricing improvements), ensuring GTM teams have the right positioning, playbooks, and enablement content from day one Build and maintain competitive positioning in a crowded market, clearly articulating Bridge's differentiation to the right developer and customer segments Lead marketing for product releases and launches across your product areas, coordinating with product, comms, content, and demand gen Create and maintain sales and marketing assets (case studies, solution pages, pitch decks, one-pagers, enablement and trainings) that drive pipeline conversion Act as a liaison between Bridge and Stripe product marketing to bring connectivity across the marketing strategy for both parts of the business Flex into other Bridge marketing needs as they arise, supporting the broader team during peak moments Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of relevant experience including B2B product marketing, marketing, product management, and management consulting Ability to be agile and thrive in a fast-paced and dynamic environment Experience in working in businesses that offer API-based products, fintech and crypto experience is a plus Action-oriented and comfortable moving forward without clear guidelines or instructions Excellent writing and communication skills with the ability to simplify complex topics for diverse audiences Strong analytical skills and a data-driven mindset for decision-making Strong cross-functional relationship builder at all levels of an organization
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We also drive both self-serve and sales-sold marketing efforts. What you’ll do We’re seeking an experienced product marketer to own go-to-market strategy and execution for Stripe’s global selling solution. As a Product Marketing Manager, you will own solution-level messaging and positioning, create differentiated content, support product launches of our localized currency presentment products, and enable sales. Reporting to the Global Payments lead, you’ll partner with product, strategy & ops, and GTM teams to drive awareness and pipeline across Stripe’s existing customer base and prospects in a rapidly evolving market. Responsibilities Work closely with product, partnerships, and partner marketing (demand generation) teams to build a marketing strategy, with the goal of driving awareness, demand, and usage of our products Own messaging and positioning for our global selling solution. Develop campaign-level content as well as sales enablement assets Enable sales teams to understand the value of our products and competitive solutions Create high-impact thought leadership content that demonstrates Stripe’s vision for global selling Support product launches by defining audience segments, crafting launch narratives, coordinating cross-functional readiness, and executing launch activities Who you are Be a storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe. You have excellent verbal and written communication skills. Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to market. Keep things organized. You are able to manage highly interdependent, complex projects and keep various workstreams on track. Be ambitious. You are eager to make an impact at Stripe. You thrive in a fast-moving, dynamic, hyper-growth environment, are comfortable with ambiguity, and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right. Act as a team player. Product Marketers collaborate across the Marketing team and with basically every team at Stripe. You are able to work with a range of disciplines to execute on your work. Minimum requirements 7+ years of product marketing experience Experience developing messaging, positioning, and sales enablement materials Strong verbal and written communication; able to translate technical features into customer-facing benefits Experience managing cross-functional GTM efforts, including working closely with product, sales, and marketing teams Be able to leverage data to proactively identify opportunities and drive impactful results.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Product Marketing team's mission is to generate customer insights that inform Stripe's product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation, and Campaigns, to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We are looking for experienced product marketers to shape the roadmap, drive launches, and grow adoption for critical products such as Payments Intelligence, Payouts, Tax, Billing, and Link, and develop our go-to-market strategy for key user segments such as Enterprises and Startups. What you'll do In this role, you'll develop differentiated messaging and positioning for products like Payments Intelligence, Payouts, Tax, Billing, and Link—translating complex technical capabilities into clear value propositions for enterprise and technical buyers. You'll produce high-quality content, including executive briefings, analyst presentations, and sales playbooks, that scales your insights across the organization and ties directly to pipeline and revenue outcomes. You'll work across a highly cross-functional set of teams—Product, Sales, Demand Generation, and Campaigns—managing multiple interdependent workstreams simultaneously. You'll lead ongoing market research and competitive analysis, keeping stakeholders across the business informed, and build the enablement assets that help sales teams differentiate Stripe and win. Responsibilities Contribute to product decision-making and roadmap prioritization by partnering with product operations and product management Engage in ongoing market research and analysis of industry players' go-to-markets and messaging and keep different constituents (executives, sales, product, etc.) updated Enable sales teams to understand the value of our products and competitive solutions through creating differentiated messaging and assets Develop differentiated messaging and positioning that translates complex technical capabilities into clear value propositions for both technical and business audiences across web, sales collateral, and customer-facing materials Produce high-quality content — executive briefings, analyst presentations, sales playbooks — that scales your insights across the organization and ties directly to pipeline and revenue outcomes Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of relevant work experience such as sales enablement, competitive intelligence, product marketing, and consulting Excellent verbal and written communication skills, with experience translating technical features into benefits for a technical audience Experience managing competitive projects, such as market analysis, collateral creation, and internal enablement sessions Experience working with B2B sales teams, preferably in technology, infrastructure, or platform companies Preferred qualifications Experience in fintech, payments, financial infrastructure, or developer-facing platform companies, with a strong grasp of how payment and revenue management products are bought and sold Demonstrated track record building and scaling a competitive intelligence program, including tools, processes, and regular executive-level reporting Familiarity engaging with industry analysts (Gartner, Forrester, IDC) and incorporating third-party research into go-to-market strategy Experience marketing to enterprise buyers or technical decision-makers, with an understanding of complex, multi-stakeholder sales cycles MBA or advanced degree in business, marketing, or a related field, or equivalent experience at a top-tier consulting, strategy, or technology firm
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We also drive both self-serve and sales-sold marketing efforts. We’re seeking a product marketer to drive the end-to-end GTM strategy and execution for Radar. As a Product Marketing Manager, you will shape the product roadmap, own product-level messaging and positioning, create differentiated content for events and presentations, support product launches, and enable sales. Reporting to the Fraud and Risk PMM Lead, you’ll partner with product and sales teams to drive awareness and adoption in a rapidly evolving market. What you'll do Serve as an early strategic partner on new offerings — shaping product direction, defining target segments, and building the GTM foundation (positioning, packaging, pricing narrative) from zero to one. Drive end-to-end product launches, including define audience segments, gather user insights, craft launch narratives, inform pricing and packaging, ensure cross-functional readiness, and execute launch activities Develop differentiated messaging and positioning, equip GTM teams with knowledge and content to sell and market effectively Create high-impact thought leadership content Work closely with product, sales, data science, pricing and cross-functional marketing teams to identify new opportunities to drive awareness, demand, and adoption of our products and build the right marketing strategies Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 5+ years of product marketing or growth marketing experience at a technology company Excellent verbal and written communication skills, with experience translating technical features into benefits for a technical audience Track record of working cross-functionally across product, sales, and growth teams to drive business outcomes
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Global Sales Enablement is responsible for driving productivity and effectiveness across Stripe's go-to-market organization. Our team designs and runs programs that equip account teams with the skills, knowledge, and tools they need to excel—covering Stripe's product suite, sales processes, and selling skills. We support user-facing go-to-market teams and their managers across the globe. This role supports Stripe's product account executives—a specialist sales motion built around deep expertise across three product pillars—Revenue, Money Management, and Payments. Product account executives own end-to-end pipeline for specific product areas, working in close coordination with core account executives who anchor the customer relationship. Each team operates with a distinct product set, buyer profile, and sales motion, meaning their enablement needs vary significantly and demand a dedicated, expert partner. What you’ll do You'll act as a true strategic partner to product account executive leadership—proposing programs, staying deeply embedded with Product and Product Operations to anticipate what the field needs ahead of each launch, and building the systems that let enablement scale as the organization grows. Responsibilities Partner with product sales leadership to define and execute a strategic vision for enablement across Stripe's product sales organization Scope, build, and continuously improve onboarding and ongoing training programs tailored to the unique requirements of each product sales role Stay embedded with Product and Product Operations teams to understand Stripe's evolving product suite, anticipate upcoming releases, and ensure the field is ready before launch Create and facilitate enablement content in partnership with subject matter experts, translating technical product knowledge and solution architectures into practical, scalable resources Identify skill and knowledge gaps across product sales teams, then design programs that drive measurable improvements in productivity, expertise, and revenue Build and maintain relationships with key stakeholders and executives to align learning experiences with business goals and performance outcomes Track enablement impact and use data to make informed decisions about where to invest next Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in sales enablement, with a focus on specialist or technical sales roles at a global technology or high-growth company Demonstrated ability to translate complex technical concepts into accessible content for a sales audience Proven track record of designing and delivering enablement programs that produce measurable improvements in sales performance Strong project management and communication skills, with experience presenting to and influencing senior executives as well as technical and non-technical stakeholders Demonstrated ability to operate cross-functionally and build productive relationships across a large organization Preferred qualifications Experience operating in a global, virtual environment across multiple time zones Background in content creation, curation, or knowledge management platforms Experience navigating ambiguity and building scalable solutions in a fast-changing environment
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper than SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb), and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that improves global money movement. What you'll do As part of our growing Product Support team, you will be a critical driver in delivering outstanding user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, diagnostic mindset, and project management skills to improve our support systems, processes, and product quality. You will own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work will focus on scaling support operations, creating better user experiences, and driving continuous improvements. Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction, using SQL to extract and interpret data alongside API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiatives aimed at achieving key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and service-level compliance. Create and refine documentation to empower users to resolve issues through self-service, reducing dependency on support teams. Partner with Product and Engineering to advocate for platform improvements based on user feedback and ensure long-term product reliability. Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions. Challenge the status quo and drive innovation in user support strategies and operational processes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues. Proficiency in SQL for data analysis and querying, with the ability to interpret datasets. Experience working with APIs. Strong problem-solving skills, with the ability to diagnose complex issues and drive them to resolution. Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress. Experience in project management, particularly in optimizing processes, workflows, or support operations. Preferred qualifications Strong data analysis skills, with a passion for interpreting data to improve decision-making. Ability to explain technical concepts to both technical and non-technical stakeholders. Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. What you'll do In this role, you'll act in a player-coach capacity and be accountable for supporting a team of Operations Associates. This team is responsible for resolving our users' most challenging and impactful issues, providing exceptional user experience, and contributing to the overall user satisfaction. To be a fit, you'll have a coaching mindset, a proven ability to communicate at different levels, a track record of driving operational performance, deep expertise in customer service, and a passion for inspiring a team to deliver an incredible user experience. Responsibilities Guide your team in troubleshooting and solving external user issues Manage the operational performance of your team to deliver KPIs Help scale our operations and improve user experience by identifying process improvements Manage capacity and scheduling, dividing and assigning work between team members Ensure your team has all the skills and resources needed to be successful in their role Set clear goals and expectations for individual and team performance Foster a culture of continuous improvement to refine team processes and procedures Support recruitment and hiring initiatives Coach and mentor individuals to meet career goals via structured career development conversations Provide continuous performance feedback and facilitate periodic formal performance reviews Drive and own initiatives that make the team a warm and welcoming place to work Keep the team engaged and motivated toward their work Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience coaching and leading customer service teams and managing performance Experience mentoring others and providing constructive feedback Experience in delivering weekly and monthly business metrics and reporting Proven ability to be a subject matter expert in customer service Ability to work cross-functionally to deliver best results and promote partnership Excellent written and verbal communication skills Exemplary planning and time management skills Preferred qualifications Experience in new process launch and continuous improvement