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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Design team works across most projects at Stripe—from our brand standards to campaigns, events, digital products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. The Brand Design team lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking visual identity design system. We sweat the details. We make it seem effortless. Our team—and our design efforts—are multipliers for Stripe and Stripes. Our focus on principles, systems, and standards makes it easier for all Stripes to get work done—at a high quality bar, while still creating space for evolution and innovation. Collaborating with other teams at Stripe, as well as select external partners, we raise the quality and consistency of interactions with the Stripe brand. Brand Designer leaders at Stripe demonstrate passion for great design and for expanding, evolving, defining, and documenting flexible design systems that achieve bar-raising quality and consistency for the brand at scale. They are user focused, have a strong understanding of the business, and are empathetic and inspiring team leaders. The ideal candidate excels across a variety of styles, crisply articulates design decisions, iterates quickly, and collaborates seamlessly with marketers, product managers, leaders, other designers, and agency partners. About the role The headline in a campaign that runs during a game break. The sentence in a developer's first API moment. The story in a 90-second film that makes a fintech company feel like something worth believing in. They all start as an idea, and they all carry the same responsibility: to be precise, surprising, and genuinely worth someone's attention. We're looking for a Creative Director, Copy & Campaigns: someone who leads with language, thinks in concepts, and can also think in systems. This isn't a management role that occasionally writes, or a writing role that occasionally leads. It's both, fully. You'll generate the big campaign ideas and write the line that makes them land. You'll help set the creative vision for how Stripe shows up in the world, then stay close enough to the work to make it sharper. You'll direct agency partners without retreating into an approval layer. And you'll do the hard, underrated part of the job: selling the work through. That means building concepts strong enough that leadership buys them, and audiences buy into them. You'll also help navigate genuinely new territory: how a category-defining infrastructure company earns a place in culture, not just through product launches, but through the moments that move people. AI is reshaping how creative work gets made, and we're not looking for someone who has it all figured out. We're looking for someone actively and curiously building toward what creativity can become in this moment, and excited to do that here. If you want to run work at arm's length, this isn't the role. If you're excited by a role where the quality of your ideas, the sharpness of your copy, and the ambition you bring to the work all matter, this is a place to build. What you’ll do Own the words. Lead concepting and copy across global campaigns, from the insight that unlocks a campaign to the headline that earns a second look to the narrative that builds the brand. This is a thinking-and-writing role. Consistently, not occasionally. Run campaigns end to end. Turn strategy into a sharp creative concept, then a clear POV, then work that ships across film, OOH, digital, and activations, distinctive at every touchpoint. Take ideas from blank page to bought to live. Get the work bought. Develop concepts that hold up under scrutiny and present them so they win: to senior leadership, to cross-functional partners, and ultimately to the audiences they're built to move. Lead Stripe's partnerships. Build creative strategies and executions that bring Stripe inside culture: sponsorship, storytelling, live moments. Partner with agencies. Collaborate on sharp briefs. Push thinking at the concept stage, not just the polish stage. Give feedback that moves the work forward, and stay close enough to know where it needs to go and how to help it get there. Build with AI, not just alongside it. Experiment actively in how you ideate and write, not to cut corners, but to expand what's possible. Build new workflows. Share what you learn. Make everyone around you sharper. Help writers be more precise, designers find their voice, and marketers think with more creative ambition. Expect the same in return. Shape what Stripe advertising becomes. Be a strong cross-functional voice connecting creative to business goals, user insights, and brand positioning. Raise the team's standards, ambitions, and culture of craft. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in copywriting and creative direction, with work that shows strong language craft, strategic thinking, and breakthrough campaign concepts, ideally for product-driven or tech companies. 3+ years of experience managing teams, agencies, or creative partners in high-growth environments, with a clear ability to brief, concept, review, produce, and push work to a higher standard. A portfolio led by ideas, language, and sharp conceptual thinking. You are actively generating concepts, writing, visibly shaping the work, and staying close to the craft. A track record of selling ambitious work through: concepting ideas and presenting them in a way that earns buy-in from stakeholders and senior leadership without diluting them. Strong instincts across film, digital, print, OOH, and activations, with a pulse on culture and the ability to turn insights into concepts that earn attention. A genuine curiosity about AI in the creative process, including active experimentation and an honest perspective on how it can shape how creative work gets made. A strong partnership mindset, especially with producer leads. You work closely together to drive program success, maintain quality, manage alignment, and keep the work moving with clarity. Strong stakeholder management and communication skills, with the ability to navigate ambiguity, align competing priorities, present to senior leadership, and bring people in on the creative. Preferred qualifications Experience in sports marketing, sponsorship activations, or brand-in-culture work, with a perspective of how brands earn credibility in spaces they don't own. Created concept-led work that generated real cultural traction and conversation, beyond media spend alone. Built or contributed to voice and tone systems, copy standards, or brand language infrastructure. Worked in environments where product and brand both had to work hard, and where the product itself was central to the story. Created award-caliber work, with the perspective to know awards are not always the goal, but they do have an important place in raising ambition, sharpening craft, and building a team's creative standard.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Credit team protects Stripe by managing the end-to-end risk of our largest and most complex users. We leverage deep underwriting expertise and data-driven stress heuristics to make informed decisions at every stage of the user lifecycle—from onboarding to loss recovery. Our goal is to enable Stripe’s growth by making confident, calibrated decisions on our highest-exposure users. What you’ll do Stripe handles billions of dollars every year for businesses around the world, and the Risk team plays a critical role in the company’s financial and partnership success. As a Credit Analyst Underwriter on the North America Strategy Risk team, you will underwrite and manage a portfolio of our largest and fastest growing businesses in order to facilitate Stripe’s growth objectives while minimizing Stripe’s credit risk. This is a high impact role that involves strong cross-functional partnership with Sales, Legal, Treasury, and Finance. Responsibilities Work directly with our top merchants, from successful venture-backed startups to well-established institutions, to evaluate their business models and financial statements. Provide tailored credit risk recommendations that mitigate Stripe's exposure, while facilitating partner company growth. Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models. Deliver insights to support senior management decisions, ranging from onboarding strategies to merchant pricing analysis. Support the refinement of tools and processes to help the team deliver on key performance indicators, such as credit loss targets or portfolio coverage metrics. Work with internal and external partners to support merchants around the world. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of relevant experience with knowledge of commercial credit underwriting, financial risk modeling, and cash flow forecasting Bachelor's degree in Finance, Economics, Statistics, or other related fields Strong knowledge of accounting principles and comfort evaluating financial statements and business models across a range of industries Ability to transform business and financial data into cohesive narratives that outline potential credit risks and present dynamic mitigation strategies Strong written, verbal, and analytical skills Attention to detail while managing priorities in a fast-paced environment Ability to comfortably interact with the CFOs and CEOs of our top merchants Deep empathy for entrepreneurs running a business and motivation to solve problems to empower them Preferred qualifications Strong technical expertise, including demonstrated experience with SQL Strong data visualization skills and a passion for data and analysis Experience working in tech or other fast-paced, high-growth environments
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company's bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing mitigation strategies that enable Stripe to take smart risks for our users. Responsibilities • Work with merchants, from successful venture-backed startups to well-established institutions, evaluating their business models and financial statements • Help manage Stripe's portfolio by developing a deep understanding of risk across industries, geographies, and operating models • Identify differing risks of complex business models and enforce appropriate loss mitigation actions based on your assessment • Utilize analytics to optimize strategies that can be enforced across Stripe's portfolio • Identify risk factors and trends and further report these identifiers to the wider risk team to ensure consistency in partnership • Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements • Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization • Be a part of building a brand-new team and operational culture for Stripe • Partner with global operations specialists or business process owners to run a critical workflow Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 1+ years of experience with knowledge of commercial credit underwriting, financial risk modeling, and cash flow forecasting • Ability to transform business and financial data into a cohesive narrative that outlines potential credit risks • Strong knowledge of accounting principles and comfort with evaluating financial statements and business models across a range of industries • You excel in diagnostic thinking and problem-solving • You have a process-oriented mindset and ability to get things done • You enjoy working in an in-office environment with strong cross-team collaboration and support • You are able to prioritize and enjoy working in a quick-moving environment • You are humble and have a proven track record for working well across teams and with external partners • You're willing to periodically work a weekend day for which you will receive a weekday off. The SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications • Proficiency in SQL or other data analysis tools • The ability and desire to challenge the status quo
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About Bridge As a Stripe company, Bridge develops a fully integrated stablecoin platform to enable global money movement and operates as a Luxembourg-regulated Electronic Money Institution (EMI) and Crypto-Asset Service Provider (CASP). Organizations partner with Bridge to receive, store, convert, issue, and spend stablecoins, which allows them to expand into new markets, deploy innovative products, and transfer funds with greater speed and efficiency. Stripe provides the underlying financial infrastructure for these operations, supporting millions of businesses worldwide—ranging from global enterprises to high-growth startups—in accepting payments, increasing revenue, and capturing new commercial opportunities. Driven by a shared mission to grow the internet's GDP, we have a significant workload ahead. This offers you an opportunity to help expand access to the global economy while engaging in impactful work. What you'll do At BBSA, money movement is central, and the Customer Fund Reconciliation Manager plays a vital role in verifying that daily fund transfers across wallets and bank accounts are fully reconciled. As Bridge and Stripe develop an automated end-to-end reconciliation system, you assist the team in refining the workflow, adapting it to incorporate new product rollouts, investigating daily discrepancies, and analyzing unreconciled items to determine next steps. You use strong problem-solving skills to provide leadership with clear, precise summaries of daily reconciliation rates, highlight the primary drivers of discrepancies, and identify areas that require further review. Rather than a standard month-end controllership position, this is a technical operational role focused heavily on data analysis. You collaborate with the Reconciliation product team in New York while directly supporting BBSA’s management group in Luxembourg. This position is located in Luxembourg. Responsibilities Understand the complete end-to-end automated reconciliation system from a technical and engineering standpoint Manage and execute the daily investigation of unreconciled BBSA transactions Prepare and submit daily reconciliation status updates to the authorized management team at BBSA Support the continuous optimization of the Reconciliation platform by converting operational insights into clear remediation plans Confirm that the automated end-to-end reconciliation workflow fully integrates all newly introduced BBSA products Present reconciliation findings and strategic recommendations to senior leadership and external bodies, including the Board, Audit Committee, and CSSF Who you are We are seeking candidates who meet the core requirements for this position. If you meet these criteria, we look forward to your application. Note that preferred qualifications are an added asset, not a mandatory prerequisite. Minimum requirements 7+ years of experience in payment operations and reconciliations, including experience working with international companies Strong SQL skills and comfort working across systems and handling large volumes of data. A live SQL assessment is part of the interview process Solid understanding of accounting principles, banking systems, and data structures Experience working closely with engineers and accounting teams High professional fluency in English Preferred qualifications EMI or PI experience Solid understanding of blockchain and data structures Experience working for a US company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The world is having a monetization moment – every ambitious company is replatforming their billing solution in response to AI. Stripes Billing is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe’s portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process and helping companies not get left behind in the AI era. What you’ll do As the Head of Grower Sales (Billing), you will use your leadership and management skills to manage and grow a team of Account Executives to drive expansion and retention of Stripe Billing across the AMER region. You will build and lead a team of sellers, while collaborating with the core sales leadership, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will own the coaching, development, and performance of your team, driving the forecast of the business. You will be instrumental in leading in-depth product discussions with existing and prospective customers and building and executing against our go-to-market strategy. Responsibilities Recruit, develop and lead a team of product sales executives focused on expansion and retention of our largest Billing Users Create go-to-market plans and solutions to meet our customer needs, in collaboration with Product, Sales, Finance and Marketing stakeholders. Manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for driving revenue, increasing attach rates, and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Get hands on engaged in the largest, most strategic opportunities, leading executive relationships and helping the team win new customers. Inspire, motivate, and enable individual development to promote career growth of direct reports. Lead with clarity and context with a compelling plan in line with Stripe’s direction. Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyse results and make recommendations for action in a timely manner. Constantly innovate and improve programs and program management mechanisms, suggesting new ideas, sharing best practices, and improving the business and customer engagement model. Who you are You are an adept sales leader, capable of engaging in business-level and technical conversations at multiple levels of the organization. You have a reputation and drive for building strategic relationships with executives (CEO, CFO, and CTO) across the AMER region, including core markets like NA, CA, and LATAM. You excel in building clear plans to grow a region through a high-functioning sales team, with strategic thought leadership and strong management. You see value in competitive situations and enjoy working on products that require both deep product understanding and technical knowledge, especially for AI industry users. You’re as comfortable working with clients as with internal stakeholders (including executives) and are excited to become an expert and share your knowledge. You possess an organized, self-starter mindset and excellent communication skills, with a track record for improving the processes and organizations around you. Minimum requirements 10+ years of sales leadership experience, launching and growing high-functioning sales teams/products. 15+ years of experience in hyper-growth SaaS environments across the AMER region. Industry experience in finance, revenue management, financial services, or similar software services. Proven ability to be a self-starter, capable of driving business results without significant supervision. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. An enthusiastic “roll up your sleeves” mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders. Proven ability to lead complex negotiations involving bespoke agreements with startup, SMB, and Commercial businesses.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do Stripe is growing its Enterprise sales team in Mexico City. As an Account Executive, you will own a blended, full-lifecycle sales motion: building new strategic relationships while expanding Stripe’s impact within existing enterprise accounts. You will lead complex opportunities from prospecting and discovery through business-case development, solution design, commercial negotiation, close, and long-term account growth. This role requires the ability to earn credibility with executive, technical, product, risk, and commercial stakeholders, while bringing together Stripe partners across Sales, Solutions Architecture, and other cross-functional teams. This is an opportunity to help deepen Stripe’s enterprise presence in Mexico, with an expected focus on retail and other strategic businesses. You will be a consultative partner to customers, helping them solve complex business and technical problems with Stripe’s payments and financial-infrastructure platform. Responsibilities Own the full sales cycle for a portfolio of strategic enterprise prospects and customers—from prospecting and discovery through negotiation, close, and ongoing account development. Develop and execute long-term territory and account strategies that create new business and expand Stripe’s footprint within existing customers. Build strong relationships with executive stakeholders and develop a deep understanding of their business, technical, and payments priorities. Identify, qualify, and develop new enterprise opportunities; create compelling business cases that connect customer needs to Stripe’s products and capabilities. Partner closely with Solutions Architecture, Product, Risk, Legal, and other internal teams to align on customer requirements and deliver thoughtful solutions. Navigate complex buying processes involving multiple technical, commercial, product, and executive stakeholders. Lead deal strategy, commercial structuring, and negotiations for sophisticated enterprise agreements. Maintain rigorous account plans, stakeholder maps, pipeline discipline, and forecasting. Contribute to the development of Stripe’s sales process, customer strategy, and growing sales culture in Mexico. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of quota-carrying B2B sales experience, with a track record of strong performance in complex sales environments. Experience owning end-to-end sales cycles, including prospecting, discovery, business-case development, negotiation, and close. Demonstrated ability to sell complex products or solutions to enterprise customers and navigate multi-stakeholder buying processes. Experience developing account and territory plans, building executive relationships, and identifying expansion opportunities. Ability to understand technical requirements and translate them into clear customer value. Strong commercial judgment and experience supporting or leading complex negotiations. Excellent verbal and written communication skills in Spanish and English. Strong presentation and stakeholder-management skills, including in-person and virtual meetings with senior audiences. A collaborative approach and the ability to work effectively with a wide range of internal and external partners. Comfort operating in an ambiguous, fast-paced environment and helping build a growing market. Strong interest in technology, payments, financial infrastructure, or complex enterprise software. Preferred qualifications Experience selling payments, fintech, technical SaaS, cloud or data infrastructure, developer tools, or related enterprise technology. Experience selling into retail, e-commerce, marketplaces, or other complex digital businesses. Experience managing both new-logo acquisition and expansion within existing enterprise accounts. Familiarity with Mexico’s payments or broader financial-services ecosystem. This role is based in Mexico City, Mexico and will be operating on a hybrid in-office schedule. (3 days per week).
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our work is broad and varied, influencing how our products work (e.g., understanding user needs, preventing fraud, or optimizing charge flows), how our business works (forecasting key outcomes, managing liquidity, and quantifying risk exposure), how our go-to-market motions operate (designing growth experiments, optimizing marketing investments, refining sales processes, and estimating causal effects), and everything in between. We have a variety of Data Science roles and teams across Stripe and will seek to align you to the most relevant team based on your background. What you’ll do We’re looking for a Data Scientist to partner with our Global Growth teams. You’ll play a key role in designing and shipping experiments, as well as identifying improvement opportunities across stripe.com and the dashboard to help businesses worldwide get started on Stripe. You’ll help us understand, grow, and optimize the self-serve user funnel to ensure a consistently high-quality onboarding experience for users globally. As Data Scientists at Stripe, our mission is to ensure that company strategy, products, and user interactions make smart use of our rich data using techniques like machine learning, statistical modeling, causal inference, optimization, experimentation, and all forms of analytics. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelors + 8 years or Masters + 6 years or Phd + 3 years of data science or quantitative modeling experience Proficiency in SQL and a computing language such as Python or R Experience in working with cross-functional teams to deliver results Ability to communicate results clearly and a focus on driving impact A demonstrated ability to manage and deliver on multiple projects with a high attention to detail Strong business acumen and experience in synthesizing complex analyses into actionable recommendations Proficiency with AI tools to accelerate model development, analysis, and coding Preferred qualifications Strong knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, product analytics, causal inference, and experimentation Experience deploying models in production and adjusting model thresholds to improve performance Experience designing, running, and analyzing complex experiments or leveraging causal inference designs A builder's mindset with a willingness to question assumptions and conventional wisdom Experience with distributed tools such as Spark, Hadoop, etc. A PhD or MSc in a quantitative field (e.g., Statistics, Engineering, Mathematics, Economics, Quantitative Finance, Sciences, Operations Research)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The administrative business partner team works with Stripe's executive leaders to strategically manage their day-to-day administrative and operational needs, while also contributing significantly to projects and initiatives that help drive the company's strategic priorities. In this role, you'll be a critical part of supporting our business function by offering administrative support to 2-3 leaders within the same organization. What you’ll do In this role, you'll be a critical part of supporting our executive function. Responsibilities Provide complex calendar support for your leaders and, potentially, other members of their team Manage travel arrangements and process expense reports Make recommendations for your executives with regard to their time management, prioritization, delegation, and organization Organize and plan team meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items Partner with your executive to track key project milestones as well as progress against personal, team, and company goals and targets Establish new—and improve existing—administrative systems and processes Support the operations and culture of various Stripe teams Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of administrative experience at a quickly scaling or large company You are incredibly organized, with superb attention to detail and a strong ability to execute. You are excellent with time management and able to quickly shift tasks and priorities as needed. You have a knack for working across various roles and teams in a fast-paced, changing environment while remaining flexible, proactive, resourceful, and efficient. You communicate, perform, and react well under pressure or ambiguity. You enjoy optimizing processes to make them more efficient. You are adept at handling sensitive information and situations with care and confidence. You are able to anticipate and respond to the needs of others before they arise. You have experience in a high-growth technology startup.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Design organization builds the product and brand experiences that millions of businesses and developers rely on. We’re a cross-functional, global organization of product designers, content designers, design researchers, design systems engineers, motion designers, and design program specialists. Our mission is to make economic infrastructure simple and accessible. Design plays a central role by making complex flows understandable, crafting clear product language, and building consistent systems that scale. The Design Operations team leads Design’s business operations, runs cross-organizational programs, and builds the systems that help teams collaborate and produce high-quality work. Design Program Managers guide complex programs through the design lifecycle and apply design thinking to our operating model. They prototype and iterate on how our team works. We’re looking for a Design Program Manager to partner with the Research team. This full-time role reports to the Head of Design Operations. What you’ll do Responsibilities Lead and build programs for the Research organization. Develop and implement processes and resources that support impactful research and scale the use of user insights across Stripe. Improve our operating model and processes, including automating tasks, improving workflows, and developing repeatable methodologies. Measure the impact of these changes. Prepare researchers to use agentic workflows, including designing, building, and overseeing autonomous, multi-agent workflows. Build custom tools, agents, automations, and skills for Research workflows and responsibilities. Evaluate and implement new tools with researchers and cross-functional partners to support new capabilities across Stripe. Work with researchers and designers across disciplines, skills, backgrounds, and specialties. Identify patterns and scale successful tools and approaches for broader team use. Partner with Research leadership and the Design Operations team to balance competing priorities and make effective use of team resources. Identify potential obstacles and risks to key programs. Develop solutions, solve problems effectively, and use decision-making frameworks to support timely resolution. Source and evaluate third-party vendors when needed. Work with Legal, Security, and Procurement to onboard and pay vendors, including managing statements of work, business terms, and budgets. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You understand research work. You have direct experience in Design or can quickly learn the workflows, deliverables, tools, and pressures relevant to Stripe researchers. You recognize that understanding someone’s work is necessary before changing it. You have hands-on experience building artificial intelligence (AI) agents, automations, and tools. You’ve built solutions that changed how work gets done, and you can build alongside the people you support. You’re an effective coach and communicator. You adapt your approach to different audiences and help people adopt new ways of working. You recognize patterns and think in systems. When you build something that works for one person, you look for ways to make it useful to others. You’re persistent and versatile, with skills that can apply across the company. You prioritize action and speed. You can show someone a useful proof of concept on their own deliverable today, while continuing to build toward longer-term platform goals. Minimum requirements 5+ years of experience in design thinking, qualitative or quantitative research, user experience, or program management, including experience partnering with research teams. Demonstrated hands-on experience building AI-powered tools, agents, automations, or workflows that improved real work processes for designers, researchers, creative teams, or product teams. Experience coaching, teaching, or enabling others, formally or informally, with evidence of changes in how people work. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and adapt your style to different learners. Experience working across multiple workstreams and relationships at the same time. You’ll support a Research team that works across Stripe’s product, marketing, support, and design teams. A product-builder mindset for solving the last-mile problem: turning standalone AI experiments into polished, production-ready products that are easy to find and use. Preferred qualifications Experience with research and design tooling ecosystems, such as Qualtrics, Sprig, Figma, Dovetail, or design system management tools. Experience with AI development tools and platforms, such as Claude, Claude Code, Codex, custom agent frameworks, application programming interface (API) integrations, or workflow automation tools. Experience with change management, organizational transformation, or large-scale enablement programs. Experience building and scaling internal tools, templates, or playbooks adopted beyond your immediate team.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe is investing in building out its Global Professional Services team to actively engage all customers from Fortune 100s to startups to help accelerate their adoption of Stripe capabilities. The team is responsible for ensuring that our customers deploy quickly with high quality integrations. It then partners closely with front line developers and technical leaders to ensure our customers continue to derive strategic value from Stripe and grow with us as our respective product portfolio expands. In addition, as we master the craft of deployment services, help build the asset and strategy that will enable us to scale through our partner ecosystem. The Stripe Accelerate is a 3-month offering that unlocks access to a team of Stripe experts to help the user through every step of the implementation. This is included as part of Stripe solution, at no extra cost to our users. Accelerate Onboarding Managers provide prescriptive guidance and planning for the user’s onboarding journey. Onboarding Specialists provide product workshops, best practices, regular check-ins, and technical Q&A. This offering is targeted at Startup and SMB users. A few key features of Accelerate include: Specialized experts: Accelerate experts provide experience helping customers integrate Stripe technology in thousands of projects. Project management consists of a kick off call, regular check-ins, email Q&A to help unblock your team. Product workshops and training for fraud and dashboard What you’ll do The Onboarding Specialist is responsible for providing technical guidance to users during their onboarding journey with Stripe. They proactively address technical queries, troubleshoot issues, and provide solutions to ensure a seamless onboarding process. They work closely with users to understand their needs, offer guidance on best practices, and anticipate and address any potential technical challenges. The Onboarding Specialist collaborates with cross-functional teams, escalates issues as needed, and maintains accurate records of user interactions. Their goal is to provide exceptional customer service and ensure that users have a positive and successful onboarding experience with Stripe. Responsibilities Proactively providing technical guidance and support to users during their onboarding journey with Stripe. Deliver pre-built technical workshops and kick off calls to users. Provide light touch project management for ongoing Stripe implementations and timely escalate any delays with planned go-live dates. Troubleshooting technical issues and providing timely solutions to ensure a smooth onboarding process. Collaborating with cross-functional teams to address user queries and concerns. Maintaining accurate records of user interactions, issues, and resolutions. Anticipating and addressing potential technical challenges during the onboarding process. Proactively propose improvements. Offering guidance on best practices, product features, and account setup to ensure user success. Continuously updating knowledge of Stripe's products, features, and updates. Escalating complex technical issues to appropriate teams for resolution. Providing exceptional customer service to ensure a positive onboarding experience for users. Contributing to the improvement of onboarding processes and documentation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Advanced English proficiency- fluent in written and spoken. 2+ years of implementation consulting in API technologies or other complex technical environments. Excellent problem-solving and troubleshooting skills. Strong technical understanding of APIs and experience with SaaS solutions. Comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective. Strong communication and interpersonal skills, with an ability to effectively engage and influence various stakeholders. Preferred qualifications Experience working with financial systems, online payments, or e-commerce platforms. Experience collaborating with cross-functional teams in a fast-paced environment. Experience delivering live technical training to users. Comfortable with various code-level debugging & writing of code.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Finance and Strategy Data Science builds the forecasting models, data infrastructure, and analytics tools at the core of how Stripe measures and plans its business. The team owns everything from hierarchical time series and agentic forecasting tools that predict payment volumes and revenue margins, to the governed metrics platform that feeds company-wide dashboards and executive reporting. We partner closely with Finance and Strategy, GTM, and Product stakeholders to directly inform financial decisions across Stripe's entire business. The team combines technical depth, strategic thinking, and executive partnership that develops both technical and business expertise. What you’ll do Data Science Managers at Stripe are responsible for the success of their team. You'll be deeply involved in the modeling and design processes as well as coaching, mentoring, and leading the team. You'll have a deep understanding of how to drive efficient data science teams and you'll have a strong user-focus. You'll be working with data scientists, analysts, and engineers on creating technical solutions and communicating effectively across teams and senior leadership. Responsibilities Drive the roadmap and priorities for your team, and work with many Stripe leaders across the company to enhance our ability to be data-driven. Collaborate with stakeholders across the organization such as engineering, analytics, operations, finance, and marketing. Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe. Manage a high-performing team of data scientists, supporting them to achieve a high level of technical excellence and advance in their careers. Recruit and onboard great data scientists, in collaboration with Stripe's recruiting team. Contribute to broad data science initiatives as a member of Stripe's data science management team. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A PhD, MS, or BS in a quantitative field (e.g., Statistics, Operations Research, Economics, Computer Science, Engineering) You have at least 3 years of direct management experience leading data science or ML teams, and 10 years of overall data science experience. You've demonstrated expertise in designing metrics and guiding business decisions with data. You have technical expertise to drive clarity with staff and senior scientists about architecture and strategic modeling decisions. You've managed teams that have built and shipped machine learning systems and data products at scale, and have hands-on experience with challenging problems. You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs. You have clear and persuasive communication skills in writing and in speech. You thrive on a high level of autonomy and responsibility. You foster a healthy, inclusive, challenging, and supportive work environment. Preferred qualifications You're comfortable working with geographically distributed teams. Expertise in time series forecasting, predictive modeling, or optimization Expertise in data design and building scalable data architectures
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. About the team Engineering at Privy is distinguished by: High urgency: Shipping very small iterations, very fast, to learn very quickly. Product taste: Our customers are developers, and to build effective products for them requires technical knowledge - you will often be "the PM". Security mindset: A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low latency APIs, and blockchain abstractions that are accessible to mainstream developers. What you’ll do You’ll lead Privy’s Wallet Platform team, a product-minded platform group building the primitives and developer-facing surfaces behind Privy’s wallet product that helps our users transact more than $18B monthly. The team works on everything ranging from deep wallet infrastructure like AWS Nitro Enclaves, to developer APIs, webhooks, and secure transaction submission. You’ll balance new capabilities with targeted reliability and scale work, setting technical direction while keeping the team close to the developer and customer experience. This is a hands-on, TLM-shaped engineering management role. You’ll grow a small team, stay close to architecture and execution, and help Privy make sound platform investments as the product scales. Set the technical direction for the platform capabilities that underpin Privy’s wallet product. Drive four nines uptime and own the reliability, performance, usability, and evolution of Privy’s wallet system Work directly with Product, Security, and other engineering teams to define durable interfaces and turn platform needs into clear roadmaps. Build and ship systems in weeks that will last years Stay close to the work by reviewing pull requests and design documents, helping scope technical initiatives, and stepping into complex technical problems. Build a team culture that values technical rigor, ownership, urgency, and thoughtful operational practice. Be a thoughtful people leader shaping careers, coaching your team and those around you, and learning from others invested in your success. Who you are You have strong ownership and care deeply about business impact. You have a performance-oriented mindset and a high bar for quality and excellence. You have deep backend or platform experience and can independently evaluate architecture, systems tradeoffs, and technical feedback. You understand that a platform is a product. You can connect decisions about interfaces, reliability, performance, and migrations to developer, customer, and business outcomes. You can set technical direction for a platform that must serve multiple product needs, while maintaining clear boundaries and a durable architecture. You have experience leading and developing engineers, and understand that strong management requires active practice. You stay close to architecture and execution, including design reviews, code review, and complex technical decisions. You’re comfortable working through ambiguity and balancing long-term platform foundations with immediate product needs. Experience with wallet, custody, signing, crypto infrastructure, or consequential platform decision-making is a plus.