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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of Stripe's products. Product Designers work directly with Engineers, Product Managers, Data Scientists, and Marketers, as strategic partners, in each product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love—and want to tell others about. The Global design team crafts product experiences that make cross-border selling as simple, performant, and scalable as domestic sales. Experiences empower businesses to easily expand into new markets worldwide without the friction of complex global operations, ranging from localized checkout experiences and comprehensive payment method coverage to handling global tax compliance and cross-border money management. Because of its global reach, this team's efforts drive significant impact for our users and business and navigate the unique challenges of designing for regions with dozens of currencies, languages, and regulatory frameworks. What you'll do As a product designer, you'll work closely with product managers and engineering teams to envision features in the Stripe Dashboard and checkout surfaces and partner with go-to-market teams to bring them to users. That includes new feature development, localization for priority geographies across Europe, the Middle East, and Africa, and setting vision for our products to meet new user expectations in an increasingly globally connected and AI-driven world. Responsibilities Understand user workflows and pain points, and produce, test, and iterate on high-quality designs to solve user needs Partner closely with product, engineering, marketing, and strategy partners to define a north star and product experience for new features Prototype user experiences for user research testing and internal communication Collaborate with teams across Stripe to craft a seamless dashboard user experience Conduct UXR to test design decisions before shipping Collaborate with our design systems teams to leverage and improve templates and components Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant design experience at a product-driven tech company Strong craft demonstrated through a portfolio of work Demonstrated skills in prototyping at high fidelity using the latest AI tools Experience collaborating closely with engineering teams Excellent written and verbal communication skills through design deliverables, videos, and written artifacts Preferred qualifications Experience working in a growth team driving user activation Excited about building collaborative relationships with many partners A passion for turning complexity into usable, beautiful experiences A strong design leader comfortable bringing your point of view to a team
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design industry-leading experiences that reduce the friction for new users onboarding to Stripe. Understand Stripe’s product suite, customer needs, and developments in AI/ML that could influence our growth strategy. Contribute to work across the entire Growth team, including customer acquisition, conversion, and retention experiences. Champion design in growth (and growth in the design organization). Apply design priorities and principles to growth projects, and help show how growth work makes progress toward design goals in the user experience. Work with engineering and product to design, build, and launch user-facing product experiences. Work closely with our partner teams to help support their growth and onboarding needs. Partner closely with our user research team and support ongoing research projects. Participate in design reviews and share your work regularly with design and company leadership. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Design, Product Development, or a related field, plus 4 years of experience in Design. Must also have experience in each of the following: Three years of experience in: Growth related domains including onboarding journeys, email marketing, pricing pages, product upsells and cross sells, iterative conversion experiments, and product surfaces; Conducting user testing and research, utilizing both qualitative and quantitative data to distill business and user objectives; Interpreting user data and metrics, leveraging insights from A/B testing to inform product strategy and design improvements that align with both business and user goals; UI, UX, and visual design software including Figma, animation tools After Effects, and ProtoPie; and Collaborating with engineers to build and launch software applications, including incorporating design methodologies and engaging in testing and prototyping processes. 2 years of experience in crafting end to end user-focused onboarding journeys and creating compelling product demos, alongside developing solutions for growth-related domains. Salary: $175,200 - $262,800/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. NY51 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You'll work closely with several teams of engineers and PMs to shape products used by Stripe employees across engineering, operations, finance, and beyond. This is a high-impact role for a designer who finds as much satisfaction in untangling complex workflows and dense information architectures as in crafting polished interfaces. What you'll do You'll take ownership of two spaces within our internal tooling portfolio—Developer Productivity, focused on ensuring every engineer at Stripe has the tools to be productive, and Collaboration, focused on knowledge discovery and communication at scale. You'll pair with an existing designer on the team to bring design quality and consistency to surfaces that are critical to how Stripe operates internally. Responsibilities Own end-to-end design for a portfolio of internal tools—from discovery and problem framing through interaction design, prototyping, and implementation support Partner with engineering and product managers to define product requirements and translate them into clear, usable, and well-considered design solutions Conduct lightweight research and usability sessions with internal users to validate decisions and surface unmet needs Contribute to a consistent design language across our internal tools suite, working in close coordination with the Sail Design team and the Stripe design system Make design trade-offs confidently, knowing when to go deep on craft and when to ship a pragmatic solution that moves the product forward Help raise the bar for internal product design at Stripe, advocating for users who are often underserved compared to customer-facing surfaces Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of product design experience, with a portfolio that demonstrates strong UX thinking, clear visual craft, and an ability to navigate ambiguity Experience designing tools for complex or data-heavy workflows—internal tools, developer tools, ops platforms, or similar are a strong plus Comfortable working across the full design process—you can lead discovery, write a problem brief, design and prototype, and ship without needing every step handed to you Strong systems thinker—you naturally look for patterns, reusable components, and structural solutions rather than one-off fixes Collaborative and direct communicator. You share work early, give and receive feedback well, and know how to align cross-functional stakeholders Proficient in Figma and comfortable working within or alongside a design system Preferred qualifications Experience designing for internal-facing or enterprise tooling environments You've contributed to a design system, or worked closely to a design systems team Exposure to information architecture challenges—navigation, search, and content modeling Background in or interest in developer tooling, ops platforms, or workflow automation
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Connect Platform Connect is Stripe’s platform for businesses that serve other businesses. It helps platforms onboard and verify participants, manage accounts, accept payments, and pay out funds without building payments, compliance, or financial services infrastructure themselves. The Connect Risk team builds the risk management capabilities that help platforms operate safely from day one, including onboarding, Know Your Customer (KYC) verification, fraud and credit risk management, and tax reporting. As AI-native platforms and marketplaces emerge, this work helps Stripe support increasingly dynamic global ecosystems. What you’ll do You will own Connected Account Onboarding Experiences, the products and journeys that help platforms onboard their users safely, compliantly, and with minimal friction. You will shape experiences from sign-up and authentication through readiness to use Stripe products, across application programming interfaces (APIs) and hosted or embedded user interfaces (UI). You will use funnel data, user research, and experimentation to improve conversion while meeting Stripe’s commitments to regulators and financial partners. You will set the strategy for what should be standardized or configurable across platform business models, products, and geographies, including opportunities to use artificial intelligence (AI) and agentic interfaces. Responsibilities Set the vision, strategy, goals, and roadmap for Connected Account Onboarding Experiences globally. Lead cross-functional execution across Connect, Risk, engineering, design, data science, and partner-facing teams. Use funnel metrics, user research, and experimentation to identify friction and improve onboarding conversion. Translate risk, regulatory, and partner requirements into intuitive experiences across APIs, platform tools, and connected-account UI. Build scalable onboarding foundations that support different platform models, geographies, and evolving AI-enabled experiences. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of product management or product-focused founder experience Experience leading complex, multi-quarter product roadmaps and aligning internal teams and external partners around shared goals Demonstrated experience partnering with engineering, design, and data teams to build products and systems at scale Strong analytical skills, including defining success metrics, running experiments, and using data to improve business outcomes Strong written and verbal communication skills, with the ability to articulate user problems and product decisions clearly Experience working on complex platform, ecosystem, or regulated products. Ability to operate with autonomy in a dynamic environment. Experience working in high growth companies and products. Preferred qualifications Experience in payments, financial technology, or financial infrastructure Experience building user onboarding solutions in enterprise or business-to-business (B2B) industries through APIs or user interfaces Experience redesigning traditional user journeys through AI and building agentic interfaces
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Ecosystem Risk Product Management team sits at the intersection of growth and protection. Our focus is twofold. We enable online businesses—including those in emerging and regulated industries—to start and grow on Stripe, while protecting consumers, merchants, and partners from financial crimes. We build financial infrastructure at scale that powers every transaction on Stripe, deliver merchant-facing UI and API experiences, and develop AI-driven solutions to some of the hardest and most exciting challenges in the digital economy. What you'll do Responsibilities Own the vision and multi-year roadmap for AI-powered financial crimes controls—spanning detection, investigation, information collection, and the UI and API surfaces that tie them together. Build core infrastructure that underpins Stripe's growing suite of products and services. • Develop investigator tools that power accurate case reviews using the best of AI and human expertise. Drive cross-functional execution by partnering closely with engineering, operations, design, data science, go-to-market, legal, and product teams across Stripe. Define and own success metrics, navigate complex trade-offs, drive prioritization, and measure outcomes with rigor to demonstrate impact. Align leadership and stakeholders by synthesizing input from across the organization and external sources, and communicating a clear point of view to peers and executives. Monitor the external landscape—regulatory trends, emerging technologies, and competitive offerings—to inform strategy and identify opportunities. Who you are Minimum requirements 7+ years in Product Management Proven experience building infrastructure and user experiences at scale Track record of operating effectively in highly cross-functional environments Excellent analytical, problem-solving, and decision-making skills Preferred qualifications Experience in financial crimes or fraud prevention within financial services
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to grow the GDP of the internet, and we won't stop until we've made it easy for any business anywhere to participate in the digital economy. About the role Governments around the world are fundamentally changing how businesses report and exchange transactions. Continuous Transaction Controls (CTC) and e-invoicing mandates — now active or imminent in France, Germany, Spain, Poland, and across Latin America — require businesses to transmit structured invoice data through certified government networks in real time. For Stripe's global user base, compliant e-invoicing is rapidly becoming a prerequisite for conducting commerce, not a nice-to-have. We're building the e-invoicing infrastructure that makes this invisible for Stripe users. That means embedding compliant invoice generation, validation, and transmission directly into Stripe Billing and Invoicing — abstracting the full complexity of regional mandates and network certification behind a seamless product experience. This is a high-impact, greenfield role. You'll own Stripe's e-invoicing product end-to-end: setting the strategy, driving execution, and making Stripe the go-to solution for businesses navigating the global shift to real-time invoicing compliance. You'll work at the intersection of product, engineering, partnerships, and go-to-market — and you'll be laying the foundation for a capability that will matter to every Stripe user operating in a mandated market. What you'll do Own the e-invoicing product vision and roadmap, translating complex and evolving regulatory requirements into a coherent multi-year strategy Drive Stripe's expansion across mandated global markets (France, Germany, Spain, Poland) and into Latin America, sequencing coverage pragmatically against enforcement timelines Lead build, buy, and partner decisions — evaluating the right combination of internal investment and external capabilities to meet compliance deadlines without sacrificing long-term product quality Define and own the end-to-end user journey: from onboarding (including business identity verification) to live invoice transmission via certified networks like Peppol Work closely with the Billing, Invoicing, Tax, and Connect teams to embed e-invoicing as a native part of Stripe's financial infrastructure — not a bolted-on feature Establish quality, reliability, and activation metrics that hold every component of the e-invoicing stack accountable, and use those metrics to drive continuous improvement Partner with GTM, Sales, and Solutions Engineering to position Stripe as the leading e-invoicing solution for upmarket and enterprise customers Represent Stripe credibly with regulators, certification bodies, and industry partners as we build direct relationships with key tax authorities and networks Who you are Required 5+ years of product management experience, with at least 2 years in a B2B fintech, payments, tax, or compliance-adjacent product domain Deep familiarity with the e-invoicing landscape — you understand CTC frameworks, structured invoice formats (Factur-X, XRechnung, PEPPOL BIS), and the regulatory dynamics driving mandates in Europe and Latin America Strong technical fluency: you can credibly partner with engineers on API design, data schemas, and network integration architecture Demonstrated ability to run a build/buy/partner analysis and translate the output into concrete roadmap decisions Experience launching products across multiple markets simultaneously, including navigating localization, regulatory compliance, and differing user needs Excellent cross-functional leadership — you get things done across Engineering, Legal, Finance, and GTM without formal authority Clear, direct communication: you can distill a complex compliance landscape into a compelling product narrative for both internal stakeholders and external audiences Nice to have Experience integrating third-party technology providers or acquisitions into a core product platform Familiarity with Stripe Billing, Invoicing, or Tax products Prior experience building toward Peppol access point certification or direct integrations with national tax authority platforms (e.g., Chorus Pro, KSeF) Exposure to B2B invoicing workflows in mid-market or enterprise contexts Why this role, why now E-invoicing is one of the most consequential shifts in global business compliance in a decade, and Stripe is early in building the infrastructure to make it effortless. You'll have the mandate, the resources, and the cross-functional backing to build something significant — and the chance to make Stripe synonymous with world-class e-invoicing. Stripe is an equal opportunity employer. We look for people with exceptional abilities, who are excited by hard problems and big opportunities.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team From having their phone buzz as their first payment comes in to quickly resolving customer issues on-the-go, the Stripe mobile app is a critical lifeline for founders and business owners around the world. Our team is responsible for both the app platform and user-facing experiences. We collaborate closely with every product team to represent, shape, and enhance what it means to be mobile. The next chapter of our mobile efforts will take the quality bar to even greater heights and redefine mobile money movement. We’re hiring a passionate product leader to shape the strategy, amplify its impact across the company, and accelerate Stripe’s mission to help internet businesses grow faster. What you’ll do As the product manager on the Mobile team, you will be accountable for making the mobile app indispensable for startup founders and business owners. How do we get every YC founder to use the app? How can we increase usage across different geographies? How can we get more product teams to contribute to the app? In other words, your role is to ensure founders and business owners are more successful when they use the mobile app. Responsibilities Deeply understand the needs of founders and business owners and identify the unique superpowers mobile can deliver for them Articulate the mobile strategy, prioritize the roadmap, and furiously execute to deliver user value Craft powerful product experiences with surprisingly great details Steer the broader organization to understand and build for mobile use cases Collaborate with the go-to-market team to ensure the mobile app is discoverable and compelling Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of product management or product-focused founder experience Persistence and a whatever-it-takes approach to ensure that your product is successful Strong understanding of user interface (UI) and user experience (UX) principles and best practices Technical familiarity with mobile development, cross-platform architectures, and machine learning Ability to collaborate with engineering and design across time zones (PST, EST, CET) Preferred qualifications Founder background, or experience in a very early stage company environment Built award-winning mobile apps in the past Believe that fast software is the best software
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! Responsibilities Deliver exceptional Stripe experience by efficiently and accurately resolving issues across social media platforms (e.g., X, Linkedin, Facebook, and others) Help resolve issues that are escalated via social media, including technical product questions, and work to prevent those issues from happening again. Partner with internal teams across Stripe (e.g., Comms, Incident Ops, Risk), serving as the ultimate escalation point for high-stakes user issues and proactively initiating incident reports with a user-first mindset. Coordinate executive escalations from Stripe’s leaders with other teams Contribute and manage new programs focused on improving the Stripe user experience Identify operational process gaps and initiate continuous improvements to accelerate global scale while delivering an exceptional experience for Stripe users. Be part of building a brand new team and operational culture for Stripe Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have 2 - 5 yrs of experience with social media support and/or an interest in resolving user issues through those channels (eg. Twitter, Linkedin, Facebook) You have prior experience in customer support and external user facing operations. You have a user first mindset and are energized by the challenge of solving difficult problems You have excellent communication skills, both written and verbally You have a user first mindset and are energized by the challenge of solving difficult problems, leveraging a process-oriented approach and a curiosity for technical products. You excel in analytical thinking and problem solving You have a process-oriented mindset and ability to get things done You enjoy working in an in-office environment with strong cross team collaboration and support You are able to prioritize and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You’re willing to work a weekend day for which you will receive a weekday off in lieu; the SDC operates during daytime hours in 9 hour shifts (including 1 hour paid lunch break) scheduled to fall between the hours of 6am and 10pm. Preferred qualifications Prior experience or knowledge in user support Prior experience working on projects or process improvement initiatives
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe capabilities to make it easy for businesses to accept in-person payments. Optimized Checkout and Link teams work to create best-in-class checkout experiences that enhance customer satisfaction and drive merchant conversion rates. Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . Regardless of team, you will own a critical piece of the Stripe payments stack, define product strategy that balances user needs with infrastructure complexity, and ship products that directly impact Stripe revenue and the success of millions of businesses. What you'll do We're looking for Product Managers who deeply understand their customers and want to make an impact on managing money at a global scale. Our team collaborates with many cross-functional teams at Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Develop the long-term vision and strategy for your pillar and create and execute on a compelling roadmap Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence the Stripe roadmap effectively Collaborate with engineering, design, legal, and other teams to jointly shape product experiences that delight Stripe's users Ensure we are building a reliable, performant platform, including system reliability, API extensibility, and latency • Use metrics to inform your point of view and leverage analytics to measure success Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7–12+ years of industry product management experience (does not include internships or co-ops) Experience in payments, fintech, financial infrastructure, or a closely adjacent domain (e.g., commerce platforms, banking, and payment networks) and a track record of building highly impactful products Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins Experience working on products that require aligning multiple stakeholders, developing joint roadmaps, and navigating competing priorities between internal goals and external partner objectives Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility Background delivering successfully on multi-quarter roadmaps and aligning and influencing diverse stakeholders to achieve shared goals Strong business acumen and comfort with complex ecosystem and platform-level problems Preferred qualifications Bachelor's degree (or relevant degree equivalent)—Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, or Applied Sciences Demonstrated success and strong execution track record in building payment products Experience working at scale—you've managed products handling high transaction volumes where availability, latency, and marginal basis points matter
Stripe · Professional Services · Global Transformation team · Dublin or London About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe's Professional Services (ProServ) team helps businesses around the world design, implement, and optimise their Stripe integrations. As we scale our global delivery capability, we are building a structured portfolio of service offerings that define the scope, methodology, resourcing, and commercial terms of how we engage with our users. About the Role We are looking for a Product Manager ( Professional Services) to own the portfolio of offerings end-to-end. The role sits at the intersection of services strategy, commercial design, and delivery operations. You will be the person who determines whether our offerings are well-designed, effectively sold, and profitably delivered and you will take action to refine the portfolio as needed. This is not a traditional Product Manager role, but it demands the same rigour. Your "product" is the service itself: its scope, its pricing, its methodology, and its performance. You will work closely with Sales, Delivery, Finance, and Stripe's Product organisation to ensure that every offering in our portfolio is fit for purpose and continuously improving. What You'll Do Own the offering portfolio for Professional Services Maintain and govern ProServ’s offering portfolio including scope, hours, pricing, and resource plans for each offering. Our portfolio includes offerings designed for all user segments from start-ups to enterprises Manage the full offering lifecycle: design, build, launch, iterate, and deprecate offerings based on market need, delivery performance, and product roadmap changes Ensure the portfolio stays current as Stripe launches new products Design and implement a governance framework for the portfolio of offerings Drive offering performance analytics Define and track the offering KPIs: attach rate, average scope deviation, planned vs. actual burn rate, gross margin per offering, and customer satisfaction Run regular performance reviews and present findings to ProServ leadership with clear recommendations Refine and Improve Offering Design Analyse delivery burn data to identify offerings that are systematically over- or under-scoped, and propose refinements Conduct structured retrospectives with Delivery Leads after engagement close to capture insights and feedback Serve as the structured feedback loop between Delivery (what is hard to deliver), Sales (what is hard to sell), and Finance (what is margin-accretive), synthesising those inputs into offering design decisions Who You Are Required 7+ years of Professional Services or consulting delivery experience Demonstrable experience shaping or owning a service offering Commercial literacy Strong analytical skills Excellent written communication Product Management training or experience The ability to apply product thinking (hypothesis, prototype, measure, iterate) to service design Preferred Familiarity with Certinia and/or Salesforce Exposure to partner and SI ecosystem dynamics
Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. Stripe Apps connect Stripe with the tools businesses already use, bringing relevant data and workflows into the Stripe Dashboard and third-party systems. The Strategic Apps team owns a portfolio of integrations with enterprise systems that are critical to our users’ workflows—from quote-to-cash and support to reporting. We help users embed Stripe more deeply into the way they run their businesses. What you’ll do We’re looking for a Staff Product Manager to set the strategy and lead execution for Strategic Apps. You will own a portfolio of existing and new integrations, including those with systems such as Salesforce, and determine where Stripe should invest based on user needs, Stripe’s product and industry priorities, and market signals. You will work across Stripe and directly with external partners to deliver reliable, high-quality integrations that drive adoption and business outcomes. Own the vision, product strategy, roadmap, and success metrics for a portfolio of strategic apps, making and communicating clear trade-offs amid significant ambiguity. Identify, prioritize, and validate the highest-value user problems and integration opportunities through direct user research, ecosystem analysis, and quantitative evidence. Lead cross-functional teams across Engineering, Design, Data Science, Finance, Sales, User Support, Marketing, Partner Management, and other product teams to deliver and evolve integrations end to end. Partner with Engineering to define product requirements, technical approach, and quality standards for integrations, including APIs, documentation, edge cases, reliability, security, compliance, and ongoing maintenance. Establish feedback loops and measurement plans before launch; use product, business, and user metrics to assess efficacy, diagnose changes in performance, and continuously improve adoption, retention, and revenue outcomes. Represent Stripe’s product strategy with strategic technology partners and enterprise users, building productive relationships with product and technical counterparts and incorporating their feedback into roadmap decisions. Drive launches, beta programs, user acceptance testing, and go-to-market readiness in partnership with Marketing, Sales, Partner Management, and Support; ensure teams have the materials and operating model needed to support adoption at scale. Make and drive important cross-functional decisions, align senior stakeholders around a shared strategy, and communicate progress, risks, and outcomes clearly. Balance new feature development with investment in quality, reliability, technical debt, and foundational platform capabilities across the app portfolio. Improve how Stripe builds and operates strategic integrations by turning user, partner, and performance signals into scalable product and process improvements. Who you are Minimum requirements 8+ years of relevant product-management, engineering, or equivalent experience, including ownership of a high-quality product or feature area at scale or a major evolution of an existing product. Experience setting product strategy and driving execution across multiple cross-functional teams or a complex product area, from ambiguous problem definition through launch and iteration. Demonstrated ability to use qualitative and quantitative evidence to define success metrics, evaluate product performance, and make prioritization decisions. Strong technical judgment and fluency working with engineers on API-based products, integrations, technical constraints, and product quality. Experience engaging directly with enterprise users and external technology partners, and translating their needs into clear product decisions. Excellent written and verbal communication skills, with a track record of influencing senior stakeholders and leading through organizational boundaries. Preferred qualifications Experience with enterprise business systems and workflows, such as CRM, ERP, quote-to-cash, support, or reporting platforms; familiarity with Salesforce, Oracle, SAP, or Microsoft Dynamics is a plus. Experience building or scaling platform, ecosystem, marketplace, or partner-integrated products. Experience growing product adoption, usage, or revenue through product-led and go-to-market initiatives. Experience in payments, financial technology, or other regulated technology environments. A degree in computer science, engineering, or another technical field, or equivalent practical experience.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Treasury for Platforms sits at the center of Stripe's evolution from a payments processor to a complete financial infrastructure provider. Our mission is to increase the GDP of the internet, and Treasury extends that mission by enabling marketplaces, software-as-a-service platforms, and fintechs to embed fully featured financial services directly into their own products. By handling bank partnerships, compliance, and regulatory requirements, we allow platforms to launch quickly while focusing on the core parts of their business. We pair this with embedded user interfaces, managed support, and rich treasury features so our users can build great financial experiences. Today, our platforms serve a highly diverse set of use cases, from payout cards for on-demand workers and operational accounts for in-field purchases to financial accounts for small businesses. We proudly power industry-leading products like Shopify Balance and Ambrook Wallet, serving a rapidly growing roster of users across the United States. What you’ll do We are seeking a Product Manager to own and drive critical Treasury for Platforms infrastructure and features, including new account types, checkbooks, and accounting integrations. You will take these products from alpha to general availability across consumer and commercial Treasury. You will work directly with platforms by joining sales calls, running product demos, and shaping integration paths. You will be the most technically fluent person in the room with the user and the most user-fluent person in the room with engineering. Ultimately, you’ll turn every platform into a financial hub for its users. Responsibilities Deeply understand the financial management needs of our diverse user base and how they can benefit from strong treasury features. Develop and communicate a clear product strategy and roadmap that aligns with Stripe’s broader vision and market demands. Drive product development from ideation to launch, ensuring the delivery of high-value experiences for our users. Work closely with engineering, design, legal, and other teams to ensure cohesive execution and alignment across all phases of product development and launch. Advocate for the Treasury for Platforms vision internally and externally, ensuring key stakeholders are informed and engaged. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of product management experience, with a strong track record of launching impactful products. An ownership mindset and willingness to do what it takes to solve problems and delight consumers. Ability to handle and prioritize work in a fast-paced, dynamic environment while managing multiple projects and deadlines. Strong written and verbal communication skills, with a talent for distilling user problems into precise, actionable framing. Rigorous approach to data, including comfort digging into metrics, writing SQL when needed, and thinking from first principles to deliver the right result. Preferred qualifications Experience in treasury services and financial account management. Experience building platforms with multiparty transaction capabilities. Experience managing high-stakes external partnerships. Understanding of international payments, foreign exchange, and compliance.