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About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We are looking for a Strategic Sourcing Manager to join our Procurement team. You will own strategic sourcing for critical cloud infrastructure and AI providers, helping Vercel secure the compute, storage, and infrastructure capacity we need as we scale. You will develop commercial models that balance competitive economics with flexibility, avoiding commitments that constrain growth while creating transparent pricing that improves as our usage scales. Vercel's spend and revenue are scaling fast, and our sourcing motion has to scale with it — you'll know when to move fast versus when to hold the line on process, partnering closely with Legal, FP&A, and Security to get deals done without unnecessary friction. This role reports to the Head of Procurement. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team. What You Will Do: Lead sourcing strategy and commercial negotiations with cloud infrastructure providers and hyperscalers. Structure complex IaaS, compute, storage, and capacity agreements that balance committed spend, consumption growth, flexibility, and long-term unit economics. Design pricing structures (tiered, committed-volume, usage-based) that reflect how Vercel actually consumes vendor services, and that scale with our growth trajectory. Own strategic sourcing for emerging AI infrastructure and hyperscaler relationships, including commercial models supporting high-volume or customer-facing AI workloads. Partner with Engineering, Finance, Legal, and other teams to forecast demand, understand technical requirements, evaluate suppliers, and translate Vercel's growth into sourcing leverage. Analyze provider pricing, consumption patterns, contract structures, and market dynamics to identify opportunities to improve economics and reduce commercial risk. Build and maintain AI-powered sourcing tools and playbooks (leveraging Claude, V0, etc) for redlining, negotiation prep, benchmarking, and vendor reporting — raising throughput and deal quality across the team. Help define what an AI-native sourcing function looks like at Vercel as spend and deal volume continue to climb. About You: Strong analytical skills — rate/unit-cost analysis, TCO modeling, pricing model design — able to find the real economics underneath a vendor proposal. Comfortable operating at pace: high deal volume, ambiguity, imperfect information, and a bias toward execution over perfection. Clear, direct communicator with executives, both internally and across the negotiating table. You have significant strategic sourcing experience owning the cloud infrastructure deals, including direct experience negotiating with AWS, Microsoft Azure, Google Cloud, Oracle, or comparable infrastructure providers. You understand cloud infrastructure commercial models, including IaaS, compute, storage, consumption-based pricing, committed spend, discounts, and capacity agreements. You have led complex, high-value negotiations where rapidly changing consumption makes forecasting and long-term commitments challenging. You can evaluate the tradeoffs between commitment, flexibility, unit economics, pricing transparency, and negotiating leverage as infrastructure usage scales. You have experience partnering with technical and financial stakeholders to translate infrastructure requirements and forecasts into sourcing and negotiation strategies. You have experience managing strategic supplier relationships and contracts through negotiation, execution, consumption monitoring, and renewal. Bonus If You: Have experience sourcing AI/ML infrastructure, data services, or technical services for an engineering-heavy organization. Have negotiated directly with AI hyperscalers or providers of large-scale AI compute and inference infrastructure. Have experience sourcing SaaS and other enterprise software alongside infrastructure. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $150,000 - $180,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role: We’re looking for a Software Engineer to join the Vercel Agent team. Our mission is simple: deploying on Vercel should feel like adding a seasoned infrastructure engineer to your team. The Vercel Agent investigates incidents before you see them, fixes failing builds, reviews code with deep production context, and answers questions about your running app with the authority of someone who has read the logs. Today, this work spans multiple shipped products: automated code review on every PR, AI -driven investigation of production anomalies, an intelligent support agent that resolves the majority of customer issues without human intervention, and conversational code generation . We’re now unifying these into a single agent that appears pervasively across surfaces (like the Vercel dashboard, Vercel CLI, Slack, and many more), and is capable of multi-step reasoning, code execution in sandboxed environments, and taking real actions on your behalf. Two things we’re most excited about: self-driving infrastructure , where 90% of what requires manual DevOps today gets handled automatically by the platform ; and framework-defined agents , where the agent is customized to each customer’s application, injecting the right skills when they’re needed rather than dumping generic best practices. This is a small team with an outsized mandate. You’ll work directly with leadership and across product, design , and infrastructure teams to define what self-driving infrastructure looks like — then build it. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team. What you will do: Design and build agentic systems that autonomously investigate, diagnose, and remediate production issues — from 500 errors and build failures to performance regressions and security anomalies. Architect multi-step agent workflows that coordinate across tools, APIs , and sandboxed code execution environments, with durable state that survives crashes and timeouts. Build the skills and tool integrations that give the agent deep knowledge of the Vercel platform , such as deployments, functions, logs, metrics, DNS, and the full lifecycle of a web application. Ship polished, user -facing experiences across multiple surfaces (Slack, dashboard, CLI) without waiting for a designer to hand you a mockup. This team values engineers with strong product and UI instincts. Develop the infrastructure for dynamic skill injection, so the agent acquires new capabilities at runtime rather than through redeployment, routing the right logic to the right context at the right time. Collaborate with other engineers on prompt engineering, model evaluation, and retrieval-augmented generation (RAG) pipelines that ground the agent in accurate, up-to-date knowledge. About you: 7+ years of full-time software engineering experience, with strong TypeScript proficiency. Engineers with deep Python experience who are excited to work in TypeScript are also a great fit. A track record of openness and adaptability: you’ve shifted into new technologies, new domains, or new roles and thrived. This space is changing faster than anyone can claim expertise; we want people who learn and adapt, not people who play expert. Strong product and UI sensibility. You care about the details of how an AI interaction feels to a user , and you can build great experiences without waiting for a designer. Full-stack capability with an understanding of infrastructure , CI/CD, observability, and how large-scale web applications operate. The agent needs to reason about the same systems our customers use every day, you should too. Experience building or contributing to frameworks, platforms, or reusable abstractions, not just feature work. You know when to build a primitive versus ship a one-off. Demonstrated ability to ship independently, influence architecture, and set direction on a small, high-impact team. Excellent communication skills, with an ability to translate technical detail into actionable insight for both engineering and partner teams. Bonus if you: Have experience building agentic systems , AI tooling, or automation frameworks, and especially agents in production. You understand the difference between a demo and a system that works reliably at scale. Are familiar with LLM APIs (Anthropic, OpenAI, etc.), prompt engineering, or retrieval-augmented generation (RAG). Have worked with Vercel, Next.js , or the modern web deployment ecosystem. Have experience with sandboxed execution environments, container orchestration, or secure multi-tenant systems . Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $232,000 - $348,000 (Staff level IC and above). Actual salary will be based on job-related skills, level/experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role: We are looking for a Senior Partner Solutions Engineer to join our partnerships team in EMEA. This role will lead enablement and pre-sales motions with Vercel's solution and consulting partners (SIs and GSIs) across the region, with a primary focus on the DACH market. Partner Solutions Engineers work with partner engineering, sales, and product teams to grow adoption of Vercel's products and build strong technical relationships. A key focus in this role will be growing partner-delivered capacity in the DACH region: running Vercel's partner certification program, creating and delivering technical enablement and workshops, and supporting pre-sales motions where partners are engaged. Fluency in German and/or French is essential; this is a spoken, partner-facing role. This role will serve as a developer advocate for Vercel across solution and consulting partners. You will be the expert on building and delivering with Vercel products, including AI and agent workloads, and will establish best practices, author guides, lead workshops and hackathons, and build solutions for partner communities and Vercel teams. Partner Solutions Engineers require a strong web development background, especially in frontend development, cloud infrastructure, networking, and modern application development. Strong coordination skills across multiple partners and time zones are essential, as is building lasting relationships with practice leads, delivery teams, and executives. This is an in-person (hybrid) position that will require you to be based in Vercel's London or Berlin office with a required 3 days per week in office. What you will do: Serve as subject matter expert on Vercel and Next.js to partner engineering teams and leadership across EMEA. Run Vercel's partner certification program in the region: deliver certification workshops, review certification projects, and guide partner engineers through the program. Create and deliver technical training and enablement on Next.js and Vercel best practices, including building agents and AI applications on Vercel. Deliver one-to-many technical workshops for partner engineering teams, and author the workshop content behind them. Run and support partner hackathons that build partner skills and surface joint solutions. Provide pre-sales support where partners are engaged: proofs of concept, technical deep dives, and deal unblocking alongside Vercel's sales and sales engineering teams. Serve as the main technical contact for SIs and GSIs in the region, building lasting relationships with their engineering teams and practice leadership. Build templates and solutions that equip partner communities with the best practices on delivering with Vercel. About you: You are passionate about building first-class user experiences on the web. You have a strong understanding of web architecture, frontend development, and serverless computing. You have 2+ years of experience as a solutions engineer advising or consulting engineering teams. You have 4+ years of experience building and launching frontend applications using Next.js or React. You speak German and/or French; spoken fluency in at least one of them, alongside professional English, is essential for this role. You have worked with or within agencies, systems integrators, or consulting firms, and understand how they staff, deliver, and grow a technology practice. You are experienced in developer relations, from training sessions and talks to producing technical content. You have a results-driven mindset and are experienced working in a fast-paced environment. You are comfortable working with remote, globally distributed cross-functional teams. You have excellent communication skills and experience building and maintaining strong relationships with stakeholders. You have experience driving the adoption of web technology or previous pre-sales experience. You are based in EMEA and able to travel 20% of the time. Bonus if you: Have built and shipped AI-powered or agentic applications, ideally with the AI SDK. Speak both German and French. Have run certification, training, or enablement programs at scale. Have experience with composable architectures (headless CMS, commerce, search, analytics) common in partner-delivered projects. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel is scaling fast, and the Senior Manager, Accounting will be a critical hire as we build out the financial infrastructure that supports our global growth and path to the public markets. You will own end-to-end accounting operations for Vercel's statutory accounting across current and future entities, from monthly close and statutory compliance to audit support and process improvement. Working closely with the Head of Finance, India Center of Excellence, the US-based Controller and global finance team, you'll bring rigor, ownership, and a builder's mindset to a function that is growing quickly. This role is fully remote from your home office in India, with regular overlap hours with the US team. You will report to the Head of Finance, CoE who is also based in India. What You Will Do: Lead the full-cycle monthly and quarterly close for Vercel's current and future international entities, setting clear standards for accuracy, completeness, and timeliness in accordance with both local and US GAAP. Guide and support accounts payable and accounts receivable teams for correct accounting, manage payroll accounting and intercompany transactions in coordination with the global finance team. Own statutory compliance including preparation and supporting filing of FS, auditsTDS/TCS returns,, and coordination with external auditors and tax advisors. Also coordinate with the corporate secretaries for various secretarial compliance. Partner with the US-based Controller and CAO on the global close; prepare and review journal entries, account reconciliations, and financial statements. Partner with SOX leader helping with Design, implement, and evolve SOX-aligned controls and internal accounting policies for the international entities as the business scales amd execute these controls consistently Lead close process improvements and accelerate the closing process; identify automation and AI opportunities, simplify workflows, and build scalable infrastructure for the finance function. Own the audit relationship for these international entities; preparing materials, answering auditor questions, and keeping audits running smoothly. Collaborate cross-functionally with Legal, HR, FP&A, and Revenue Operations on new business initiatives with accounting implications. Mentor and develop junior accounting staff as the CoE team grows. Support the US GAAP Accounting for the US based entity(s) as and when required in different areas. Help the organization in pre and post merger and acquisition activities such as due diligence, integrating the acquired entities, supporting compliance, data migration, etc. Lead the new entities setup in different countries representing the accounting team and having these entities operational. Monitor changes in local GAAP, tax, regulatory, and corporate compliance requirements for international entities and ensure timely implementation in accounting processes. Support cash, banking, treasury accounting, and foreign exchange accounting matters for international entities, including bank reconciliations, revaluations, realized/unrealized FX, and cash reporting. About You: 12+ years of progressive accounting experience, with at least 5+ years in managing a team. CA (Chartered Accountant) designation required; CPA or equivalent international qualification is a plus. Deep expertise in technical accounting, including IFRS and US GAAP, with the ability to research, interpret, and apply local GAAP, statutory accounting requirements, tax regulations, and regulatory reporting obligations across multiple jurisdictions. Hands-on experience with ERP systems; NetSuite strongly preferred. Proven track record managing or supporting Big 4 / top-tier audits. Experience at a high-growth technology or SaaS company; must have prior exposure to multi-entity, international accounting structures. Process-minded and curious, with experience leveraging AI, automation, and systems to improve accuracy and efficiency. Clear, confident communicator who collaborates effectively across remote, cross-functional, and cross-cultural teams. Self-starter who thrives in an async-first environment with a high degree of ownership and accountability. Comfortable working in a builder environment where processes may be evolving, documentation may need to be created from scratch, and the role requires both strategic thinking and hands-on execution. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. What you will do Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop. Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration. Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone. Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not. Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish. Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption. About you 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply. Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner. Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one. Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure. Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product. Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn. You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey. You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started. Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability. Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region. Bonus if you Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.). Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks. Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer. Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated. Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We are looking for a Director of Forward Deployed Engineering to build and lead Vercel's Forward Deployed Engineering and Professional Services function. Forward Deployed Engineers embed directly with our most strategic customers to design, build, and ship production applications on Vercel using Next.js, AI SDK, and v0, taking projects from first prototype through production rollout. You will define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself. This is an in-person (hybrid) position that will require you to be based in San Francisco, Austin or New York, with a required 3 days per week in office. What You Will Do: Build, lead, and develop the Forward Deployed Engineering team, including hiring standards, training, career development, and compensation. Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support. Own delivery excellence for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization. Establish the commercial model for professional services, including packaging, pricing, capacity planning, and resource allocation across competing customer priorities. Stay hands-on where it matters: architecture reviews, system design, and unblocking critical engagements alongside your team. Define clear handoff protocols between Forward Deployed Engineering, Sales Engineering, Customer Success, and partners. Codify field learnings into repeatable playbooks, reference architectures, and delivery patterns that scale beyond individual engagements. Synthesize customer insights into product feedback for Engineering and Product, and report delivery outcomes and customer impact to Field Engineering and executive leadership. About You: 10+ years in software engineering, forward deployed engineering, or technical consulting roles, with at least 5 years leading customer-facing engineering or delivery teams in a high-growth environment. Experience building a team, function, or service line from zero, including hiring, methodology, and operating model. Strong background in modern web technologies (JavaScript/TypeScript, React, Next.js, Node.js, cloud infrastructure) with the ability to review code and whiteboard architectures credibly. Experience building or deploying LLM-powered applications and an understanding of how model behavior shapes product decisions. Commercial acumen: you have scoped, priced, and delivered technical engagements for enterprise customers and understand utilization, margin, and capacity tradeoffs. Demonstrated success embedding with customer engineering teams to deliver complex production systems. Bonus If You: Have built with Vercel, Next.js, AI SDK, or v0. Have led forward deployed or embedded engineering teams at an AI-native or developer platform company. Have owned a professional services P&L or defined services pricing and packaging from scratch. Are comfortable representing the function externally at conferences, customer executive briefings, or large-scale events. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $240,000 - $300,000 plus bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel's sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. You’ll run full-cycle deals in close partnership with Solutions Architects, Marketing, and Customer Success, and you’ll help shape how Vercel goes to market as we continue to expand our Commercial segment. We’re building a team with a strong preference to grow talent internally. If you want a path to larger scopes and leadership over time, this is a great place to do it. This is a high-impact, net-new logo role on a fast-growing, technical sales team. You’ll sell to developers and engineering leaders at modern, digital-native companies, connecting Vercel’s front-end cloud and developer experience to measurable business outcomes (speed, conversion, productivity, reliability). You’ll be at the leading edge of modern web and AI, working with customers who build and ship fast. You’ll collaborate closely with Solutions Architects, Marketing, Product, and Customer Success to help teams adopt Vercel and expand their impact as they scale. Our team is based out of our London office three days a week - and soon, we'll be moving into our brand-new space in King's Cross. Come be part of building what's next! What You Will Do: Own a net-new revenue number by building and progressing pipeline from first meeting through close Build pipeline in partnership with your BDR and generate your own outbound pipeline through prospecting, multi-threading, and thoughtful account research Develop and execute territory and account plans to drive consistent new logo acquisition Run end-to-end sales cycles: discovery, qualification, deal strategy, technical evaluation, stakeholder alignment, negotiation, and close Lead a weekly forecast and maintain high pipeline hygiene (stages, next steps, close plans, CRM accuracy) Stay on top of leading indicator metrics (e.g., activity, meetings, pipeline creation/conversion) and adjust your operating rhythm to consistently hit targets Partner cross-functionally with Solutions Architects and Customer Success to drive successful evaluations, strong handoffs, and the best outcomes for your customers Stay current on Vercel’s product and competitive landscape; translate technical value into clear business impact Use tools like Sales Navigator, Zoominfo, Outreach, SFDC, etc. About You: Top performer with history of success in pipeline generation, opportunity management, and closing customers Coachable and collaborative Team first attitude and no ego Passionate about your customers and how Vercel solves their problems Motivated, curious, hungry Bonus If You: Have experience helping companies in hyper-growth stage Have experience in Product Led Growth company Have experience in Front End Software Development Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We are looking for a Product Manager, Observability to join our Product team. You will own the strategy and roadmap for Vercel's observability products, including Runtime Logs, OpenTelemetry tracing, and Drains, which let teams stream logs, traces, Web Analytics events, and Speed Insights metrics into the systems they already use. You will partner closely with engineering and design to help customers understand and debug what they run on Vercel, both through Vercel's native surfaces and through integrations with vendors that support OpenTelemetry. You will report to the product lead and will be located in New York, NY (hybrid). If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Own strategy and roadmap for Vercel's observability products, from telemetry ingestion through the surfaces developers use to debug and monitor. Turn ambiguous signal — support escalations, customer interviews, usage data, competitive shifts — into a sequenced plan with clear tradeoffs. Partner daily with engineering on scoping, and with design on making dense telemetry data genuinely legible. Define the native-vs-integrate line: what Vercel builds, and where we make Datadog, Sentry, Grafana, Honeycomb, and New Relic work seamlessly. Work with Enterprise customers and Sales/Solutions on observability needs that block adoption or expansion. Own pricing and packaging decisions with Finance and GTM — observability is metered, and unit economics are part of the product. Write the launch narrative: changelogs, blog posts, docs direction, in partnership with PMM Define the metrics that tell you it's working, and hold the team to them. About You: 5+ years in product management, with meaningful time on developer, infrastructure, or data-intensive products. You've shipped something technical enough that engineers treated you as a peer. You can read a trace waterfall and reason about cardinality, sampling, and retention costs. Comfortable owning a domain end to end without a PM above you translating strategy into work. You use the products you build on, and you have opinions about the ones you don't. Fluency with data: you write your own queries and don't wait on someone else to answer a usage question. Bonus If You: Have worked at an observability, APM, or monitoring company, or been the internal power user of one at scale. Have shipped AI or agent-facing developer tooling. Have owned consumption-based pricing for a technical product. Are an active Next.js or Vercel user. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel is looking for a Strategic Vercel Development Representative (VDR) to join our Sales team. Strategic VDRs are key to our product adoption and company growth in the largest companies in the world. In this autonomous role, you will be building a pipeline of qualified business for the Strategic part of our sales organization through cold outbound and working closely with your counterparts on the Enterprise Account Executive (SAE) team. You will also be collaborating cross-functionally with Marketing, Sales Engineering, and Customer Success to learn more about product, positioning, and messaging. The SDR team reaches out to potential customers to introduce them to the value Vercel could bring their business to set up qualified meetings for the Strategic Account Executive Team. This team initiates substantial transformations for our customers, leading to promotions and profits for customers who adopt Vercel. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. What You Will Do: Kick off sales cycles by identifying and qualifying future customers in assigned geo and Enterprise market segment Write tailored messages and cold call qualified prospects Set and book qualified meetings for Enterprise AEs Work closely with Enterprise AEs on targeting some of the largest companies and logos Collaborate with your peers and guide those around you About You: Ability to navigate and prospect into large org structures in the Fortune 500 1+ years of experience as an outbound SDR Highly creative with outbound approach Bonus If You: Vercel, Next.js, or any other technical background or understanding Salesforce, Outreach, HubSpot, LinkedIn Sales Navigator Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: As an Account Executive on the Commercial Install Base team, you will own and grow a portfolio of existing Vercel customers. You will lead the full commercial relationship across your accounts, including account strategy, pipeline generation, expansion, renewal, and retention. You will partner with developers, engineering leaders, product teams, executives, and procurement stakeholders to understand what customers are building and connect Vercel to meaningful technical and business outcomes. This is a strategic hunting role within our existing customer base. You will use product adoption, usage signals, company priorities, and thoughtful account research to develop hypotheses, create new conversations, and uncover expansion opportunities. You will also quarterback the broader Vercel team, bringing together Solutions Engineering, Developer Success, Product, and other partners to remove barriers and drive customer outcomes. Success requires commercial judgment, technical curiosity, disciplined execution, and the ability to create momentum when the path forward is not obvious. What You Will Do: Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers. Build account plans that identify customer priorities, key stakeholders, current workloads, risks, whitespace, and expansion opportunities. Generate pipeline through proactive prospecting, multi-threading, product usage signals, and thoughtful account research. Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other key stakeholders. Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close. Identify customer risk early and develop clear plans to protect recurring revenue. Connect Vercel’s platform to measurable outcomes such as faster product delivery, improved performance, stronger reliability, increased conversion, and greater developer productivity. Partner with Solutions Architects to understand customer architecture, uncover new workloads, and guide technical evaluations. Mobilize Developer Success, Product, Marketing, and executive resources at the right moments to advance customer outcomes. Maintain accurate forecasts, opportunity plans, renewal timelines, and customer context in Vercel’s systems. Use AI, automation, and repeatable workflows to improve account research, prioritization, and execution. Share successful plays, customer insights, and market feedback to help the team improve. About You: We are looking for a commercially driven Account Executive who combines strong sales fundamentals with technical curiosity and a commitment to customer outcomes. In practice, this looks like someone who: Has a history of achieving revenue targets through pipeline generation, opportunity management, negotiation, and closing. Has experience owning and growing existing customer relationships, including renewals and expansion. Proactively creates pipeline rather than relying primarily on inbound demand. Can develop a point of view on an account and turn thoughtful hypotheses into customer conversations. Builds credibility with technical, executive, and commercial stakeholders. Learns complex products quickly and is curious about how modern web and AI applications are built and scaled. Can translate technical capabilities into clear business value. Is comfortable navigating ambiguity, complex organizations, and multi-stakeholder sales cycles. Demonstrates strong account planning, forecasting, and opportunity management discipline. Uses data, customer signals, and judgment to prioritize time effectively. Is coachable, collaborative, proactive, and team-first. Is resilient and energized by complex commercial problems. Bonus If You: Have experience growing existing customers in SaaS, cloud, infrastructure, developer tools, or a product-led growth company. Have sold to developers, engineering leaders, product teams, or other technical buyers. Have led expansions across multiple workloads, teams, or business units. Have worked with customers navigating cloud modernization, AI adoption, or application development. Have experience in a high-growth environment where go-to-market motions were still evolving. Use tools such as Salesforce, Gong, Outreach, LinkedIn Sales Navigator, or ZoomInfo. Use AI, automation, or self-built workflows to improve your effectiveness. Aspire to coach others, own increasingly complex accounts, or grow into leadership. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE range for this role is $221,000.00 - $300,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-KQ1 #LI-DNI
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. As a Majors AE covering some of the key ANZ market, you will own a curated book of named enterprise accounts and be the primary driver of net-new revenue and platform expansion. You will work alongside Solutions Engineers, Partner Manager, and cross-functional Vercel stakeholders to bring Vercel's platform into some of the most digitally ambitious and transformational companies in the region. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Build and execute multi-year account plans across a curated set of named Major Accounts, with hyperscaler’s, SIs, and agency partners embedded in the strategy from day one Drive net-new revenue through outbound ownership, rigorous discovery, executive alignment, and multi-threaded deal execution spanning engineering, product, procurement, legal, and the C-suite Translate Vercel's platform into board-level narratives around developer velocity, infrastructure consolidation, and AI-driven transformation as measurable operational levers Own complex commercial negotiations and establish Vercel as a long-term strategic infrastructure partner embedded in your accounts' roadmaps for web and AI transformation About You: 5–10+ years in enterprise SaaS with a demonstrated track record of closing six and seven-figure deals in major or strategic accounts Experienced in partner-influenced or co-sell motions — you know how to activate a hyperscaler or SI/ISV relationship to open doors and accelerate deals, not just name-drop them Fluent in English and local language requirements based on the territory you’re focused on; Comfortable discussing architecture with a CTO and total cost of ownership with a CFO A disciplined account planner who thinks in years, builds executive relationships from scratch, and sequences complex accounts to maximize long-term revenue Fluent in MEDDPICC and rigorous about forecast hygiene and CRM discipline Able to hold credible, technically grounded conversations with senior engineering and product leadership — without leaning on a solutions engineer as a crutch A value seller who leads with business outcomes and customer pain, not feature lists Bonus If You: Have a background in web development, developer tooling, web infrastructure, cloud platforms, or AI/ML Come with existing relationships at AWS, GCP, Azure, or major SI/ISV players active in the ANZ market Have experience navigating ELAs, global framework agreements, or enterprise procurement in regulated industries Have sold into media, retail, financial services, or digital-native companies — verticals where Vercel has strong traction in the ANZ market Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The Australia based pay range for this role is 388,000 - 524,000 AUD OTE. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About Startups @ Vercel The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence. Startups move faster than ever—what used to take years now happens in days—and the decisions founders make early can either unlock scale or become long-term constraints. We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most. We’re a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies. Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction. We operate with a growth mindset and strong shared ownership. We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn’t obvious. Resilience, curiosity, and a willingness to push through hard problems are table stakes here. This is a team for people who want to operate with high trust, high agency, and high impact — alongside peers who care deeply about helping startups succeed. About The Role You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio. If you’re based within commuting distance of our London office, the role includes in-office anchor days. What You Will Do Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints Landing new logos, driving early activation, and making Vercel the default choice before competitors get in Driving first activation, earning trust fast, and positioning Vercel as the obvious default stack Focus on pipeline generation, outbound, identifying high-potential startups early Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work Operate comfortably in an evolving environment, helping refine early motions and turn what works into repeatable playbooks About You We’re looking for someone who sits at the intersection of technical curiosity, commercial excellence, and startup mindset. You identify pattern recognition, have founder empathy, and have the ability to speak credibly to pre-seed through Series D companies and beyond who are making fast decisions. You might be a great fit if you’ve developed this skill set through a range of paths—whether as a builder, founder, engineer, or in a technical go-to-market role—and you bring strong judgment, ownership, and curiosity to how you work. In practice, this looks like someone who: Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities Believes that the best revenue outcomes come from deeply successful customers, not transactional selling Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured Is energized by ownership, accountability, and helping customers make smart decisions What This Role Is Not Not a pure Customer Success role focused on reactive support Not a transactional sales role detached from customer outcomes Not a highly scripted role with narrow ownership or predefined motions This role requires judgment, curiosity, and comfort operating across technical, strategic, and commercial dimensions. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.