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About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role The Partner Team at Vercel is charged with creating mutual success for Vercel, our partners, and our customers. We are seeking a Sr Manager, Partner Programs to build and scale the programs, infrastructure, and operating model that turn Vercel's partner strategy into repeatable, high-leverage execution across our entire partner ecosystem, including SIs, GSIs, ISV co-sell, and product partners. Reporting to the VP of Partnerships, this person owns how partner strategy gets operationalized: designing the shared systems, journeys, and enablement that every partner type moves through, so partner leadership and partner managers can focus on strategy, relationships, and growth rather than rebuilding infrastructure partner-by-partner. This is an hybrid position, with a required 3 days per week in one of our San Francisco, Austin, or New York City offices. What you will do Own the Partner Journey Framework: Design and continuously improve the shared journey every partner moves through, from Acquisition to Onboarding to Activation to Acceleration, including eligibility criteria, intake paths, incentives, tiering, and agreements. Lead Partner Enablement & Certification: Own the roadmap and delivery model for partner onboarding, training, certification, and badging programs, partnering with PSE and GTM Enablement on technical training content. Establish Governance & Standards: Define tiering, KPIs, and rules of engagement across partner types, and drive consistent standards across Partnerships, Sales, Marketing, Product, and Customer Success. Design Repeatable GTM Plays: Build co-sell, pipeline-generation, and joint go-to-market motions that scale successful partner plays rather than reinventing them per relationship. Run Partner Communications & Community: Own ongoing partner comms, news, meetups, summits, self-serve co-marketing kits, and the Partner Advisory Board with its feedback loops. Use Data to Evolve Programs: Evaluate program and partner performance using data and partner feedback, and recommend where programs should expand, simplify, or retire. Act as the Execution Arm of Partner Strategy: Translate partner leadership's priorities (Enterprise, Agentic Pipeline, Scale) into clear, resourced programs and roadmaps. About you 6+ years in partnerships, partner programs, ecosystem enablement, or GTM strategy roles, in AI / Developer tooling. Proven experience and results building and scaling partner programs. Strong understanding of the developer, modern web, and AI agent ecosystem. Experience with PRM systems, marketplaces, or partner ecosystem tooling. Ability to translate ambiguous strategy into concrete, scalable programs and measurable execution. Strong cross-functional leadership; comfortable driving alignment across Partnerships, Sales, Marketing, Product, and Customer Success without direct authority. Data-driven approach to evaluating program performance and partner feedback. Clear, confident communicator capable of building tools, content, and playbooks that other people can execute consistently. Bonus if you have Experience designing governance, tiering, or certification frameworks for multiple partner types simultaneously (SIs, ISVs, GSIs, resellers). Exposure to AI/ML, devtools, cloud, or SaaS startup ecosystems. Experience standing up or migrating PRM/marketplace infrastructure. Benefits Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA on-target earnings (OTE) range for this role is $175,000 - $230,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role v0 turns natural language into working, deployed applications. An agent writes code, executes it, and ships it on a user's behalf. That makes v0 one of the most interesting and highest-stakes security surfaces at Vercel: sandboxed code execution, multi-tenant isolation, permission boundaries between what a user asked for and what the agent actually did, and resistance to prompt injection and tool misuse. We're looking for a Senior (IC4) software engineer with a strong security background to sit fully embedded inside the v0 team, not as a rotating auditor who reviews designs and files tickets, but as a peer engineer who owns security end to end for everything v0 ships. That means finding and fixing vulnerabilities yourself, building security features directly into the product, reviewing every new feature and launch before it goes out, and running the relationship with our HackerOne researcher community for anything v0-related. You'll spend real time being a great generalist engineer: building features, fixing bugs, shipping to production alongside the rest of the team. The difference is that you bring security judgment and hands-on ownership to everything the team builds, and you're the one who catches the sandbox escape, the auth gap, or the injection vector before it ships, rather than after. This role reports into the security organization but is deployed full-time with v0, and is evaluated as much on shipped product velocity as on security outcomes. As a senior (IC4) engineer, you're expected to operate independently, set the security bar for the team, and be trusted to make the final call on v0-specific tradeoffs. What you will do Find and fix issues yourself: Proactively hunt for vulnerabilities across v0, from code you're reviewing to systems you're actively poking at, and ship the fix, not just the finding. Build security features directly into the product: Design and implement the security-facing functionality itself (sandboxing/isolation controls, permission boundaries, abuse detection, safe defaults for generated apps) as a normal part of the v0 roadmap, not a side project. Review all new v0 features and launches: Be the security reviewer of record for everything the team ships (new capabilities, generated-app patterns, integrations) before it goes out the door. Own the HackerOne relationship for v0: Triage, validate, and drive fixes for reports from Vercel's HackerOne researcher community that touch v0, and work directly with researchers on reproduction and remediation. Own the v0 threat model: Understand and continuously refine how v0 generates, executes, and deploys code, including sandbox/runtime isolation, permission boundaries between agent actions and user intent, and defenses against prompt injection and tool-use abuse. Harden code execution boundaries: Work directly on how agent-generated code is scoped, sandboxed, and constrained before it touches real infrastructure, including Vercel's own sandbox and serverless runtimes. Build guardrails that don't slow the team down: Create patterns, libraries, and checks that let v0 engineers ship new generated-app capabilities quickly without reintroducing known bug classes (auth, SSRF, injection) each time. Partner with central Product Security: Share threat models, incident learnings, and SDLC tooling with the broader security team, while making the final call on v0-specific tradeoffs since you have the deepest context on the product. Respond to v0-specific security reports and incidents: Be the first responder and technical owner when a security issue is reported against v0 specifically. Think like an attacker, and like an agent: Reason about how a user, or an agent acting on that user's behalf, could misuse v0 to attack itself, other tenants, or the platform underneath it. About you You're a software engineer first: 5+ years building and shipping production web applications, at a level where you operate independently (IC4/Senior). You can pick up a normal feature ticket and ship it end to end, this is not a pure audit/review role. Strong full-stack fundamentals: Comfortable in TypeScript, React, and Node, and able to work in the same codebase, PR flow, and velocity as the rest of the v0 team. Real security judgment: You understand authN/authZ design, sandboxing and isolation, injection vulnerability classes, and can reason about "an AI agent writing and running code" as a novel attack surface, even if your background so far has been primarily software engineering rather than a security title. You influence through code, not just process: You'd rather fix the root cause in a PR than write a policy doc about it. You can be the security conscience of a fast-moving team without becoming its bottleneck. Comfortable with ambiguity: v0's threat model is still being written. You're excited to define it rather than inherit a mature playbook. Willing to build with v0, not just secure it: You're happy to actually go use v0 to build things and understand how our products work end to end, not just read the code from the outside. Bonus if you have Already a v0 user or familiar with how it and Vercel's broader product line work. Hands-on experience with sandboxing, container isolation, or multi-tenant systems. Done prompt injection / jailbreak / LLM application security research on an agentic or AI-powered product. Previously shipped a coding agent, dev tool, or code-generation product end to end. Relevant security certifications (OSCP, OSWE) or notable bug bounty / CTF history. Nice to have, not required for this role. Enjoy building content and talking publicly about your work: blog posts, conference talks, or research writeups. We'd love for this role to help tell the story of how v0 approaches security, not just do the work quietly. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. What you will do Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop. Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration. Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone. Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not. Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish. Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption. About you 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply. Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner. Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one. Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure. Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product. Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn. You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey. You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started. Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability. Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region. Bonus if you Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.). Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks. Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer. Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated. Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $163,000-$204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We are seeking a Backend leaning Software Engineer. In this role, you will play a pivotal role in designing, building, and maintaining scalable, high-performance systems. Leveraging JavaScript/TypeScript, Node.js, SQL and NoSQL cloud-native databases, and AWS, you will develop innovative solutions for user, group, and membership management while ensuring the highest levels of security and reliability. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Enable us to deliver secure, reliable, and scalable services that exceed industry standards and customer expectations. Collaborate with cross-functional teams to deliver large-scale projects with cross-team dependencies. Collaborate with peer teams to deliver solutions that meet industry standards and customer expectations. Maintain and operate services at high scale, participating in scheduled on-call rotations to ensure reliability. Implement identity synchronization and lifecycle management solutions using SCIM and other relevant standards. Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes, etc.) to deliver scalable, high-availability applications. Build and maintain high-quality enterprise software using TypeScript, REST APIs, and JSON. About You: Proficiency in TypeScript/JavaScript, React, and Node.js. Strong knowledge of security architecture, LDAP, Active Directory, SAML, SSO, OAuth2, OpenID Connect and web protocols like XML, SOAP, JSON, and REST. Familiarity with access control models such as RBAC, ABAC and ReBAC. Experience with SQL. Practical experience developing and improving applications written in Node.js. Exhibit excellent problem-solving abilities and effective communication skills, especially when collaborating with diverse teams. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-CL1
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: The CDN Content team is responsible for serving all content that flows through Vercel's global CDN — static assets, optimized images, incrementally regenerated pages, partially prerendered shells, and everything in between — to billions of requests for millions of developers. Our focus is performance: ensuring content is served globally as fast as possible. Caching plays a big role in making that happen, and the team operates a multi-tier caching architecture spanning in-process caches, regional cache services, and object storage across 20+ regions. As a Software Engineer on the team, you'll take on well-scoped projects with real production impact and grow into owning larger pieces of the system. The work spans the serving path end to end, and everything ships through careful, progressive rollouts validated with production data. You'll learn how a planet-scale CDN works from engineers who built it. This is a team where infrastructure meets product: we work in close partnership with frameworks such as Next.js, bringing framework-defined infrastructure to life on Vercel's CDN, and the serving and caching behavior we ship directly shapes the performance and cost that millions of developers see. You'll develop strong instincts for distributed systems, careful production rollouts, and data-driven engineering. If you're based within a pre-determined commuting distance of one of our offices (SF or NY), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Build and improve the services behind ISR, PPR, and image optimization — working in Go, Lua, and TypeScript across the serving path. Execute well-defined projects independently, from implementation through safe rollout (feature flags, shadow modes, progressive deployment) and post-ship validation. Monitor and maintain your work in production: build dashboards, add metrics and alerts, and develop ownership of what you ship. Contribute to the team's observability and testing surface — the dashboards, logs views, and e2e test suites that keep a high-change system trustworthy. Participate in the on-call rotation with support from senior engineers, and contribute to incident follow-ups that make the system more resilient. Collaborate with teammates and partner teams (Next.js, CI/CD) through design discussions, code review, and pairing. About You: 2+ years of experience building and operating backend services in production. Proficiency in at least one of Go, TypeScript/Node.js, or a comparable systems language, and enthusiasm for working across a polyglot stack. Solid understanding of HTTP and web fundamentals — caching headers, request/response lifecycle, what a proxy does. You write code you're willing to operate: tested, instrumented, and documented. Curious about how large-scale systems work, and motivated to dig into unfamiliar code and production data to figure things out. A collaborative teammate who communicates clearly, asks good questions, and follows through reliably. Bonus If You: Have experience with caching systems (CDNs, Redis/Memcached, application-level caches) at any scale. Have AWS experience, particularly S3 or ElastiCache. Have used Next.js or another modern web framework and understand rendering modes like SSR/SSG/ISR. Have experience with observability tooling (Datadog, Honeycomb, or similar). Have experience with Terraform or Kubernetes. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role: We are looking for a Software Engineer to join our Platform team. You will build the observability systems that give Vercel visibility into how we build, ship, and operate our systems. Core Platform owns Vercel’s reliability, resilience, and engineering velocity. We’re looking for engineers to create observability for everything from cost attribution to deployment velocity, alongside the logs, metrics, and traces necessary to optimize how Vercel builds its systems. This is a role with a wide breadth where we quickly develop critical systems and improve the entire Vercel code base. You will report to Eric Larson, Engineering Manager, Platform and will be located onsite, hybrid, or remote. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team. What you will do: Design and build high-scale, internal observability systems (metrics, logs, and traces) that give engineering and the business visibility into Vercel's own infrastructure. Build cost attribution and chargeback tooling so spend can be accurately mapped to the parts of the business driving it, reducing reliance on third-party tools like Datadog. Partner with Backend and Platform teams to instrument services for compliance, auditing, and record-keeping requirements. Evaluate, integrate, and help operate observability infrastructure across our existing vendors and the CNCF ecosystem. Ship pragmatic, high-leverage visibility quickly that drives improvement in how build, deploy, and operate our systems. Work closely with Backend and Platform engineers to scale observability infrastructure to the throughput and cardinality of Vercel's full production traffic. About you: Proficient in TypeScript, with backend/infrastructure experience. Hands-on experience with Go, Rust, or Zig in production systems. Experience with distributed computing systems at scale. Experience with cloud infrastructure, including object storage. Familiarity with observability tooling and concepts (Datadog, Grafana, New Relic, Splunk, or CNCF-based stacks such as Prometheus-compatible backends). Bonus if you: Have contributed to or worked closely with CNCF observability projects. Built, scaled, and improved internal developer platforms. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000-$312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: As a member of the Workflows Team, you will be responsible for developing and enhancing our Workflow Development Kit (WDK) and Vercel Workflow platform, with a focus on AI enablement. You will collaborate closely with a team of talented engineers to create durable, observable, and fault-tolerant tools that empower developers to build AI agents, long-running processes, and intelligent workflows. This includes integrating AI capabilities for patterns like sequential processing, parallel execution, and evaluator-optimizer loops, ensuring seamless durability for AI-native applications. What You Will Do: Contribute to the design, implementation, and maintenance of the Workflow Development Kit and Vercel Workflow platform, with emphasis on AI integrations for reliable agentic workflows, durability, and observability. Write clean, efficient, and well-documented code. Conduct comprehensive testing to ensure the reliability and stability of workflows, including handling pauses, resumptions, and state management for AI agents. Collaborate with cross-functional teams, including product managers, designers, and infrastructure experts, to address challenges and deliver exceptional results in AI-enabled development workflows. Engage with the open-source community, participate in discussions, and contribute to related projects, aligning with Vercel's commitment to giving back to the developer community. Actively gather feedback from developers and users, and use it to drive continuous improvement and innovation in AI enablement features within the Workflows platform. About You: You have at least 5+ years of relevant experience Strong proficiency in JavaScript/TypeScript and experience with modern frontend development tools Experience with AI/ML frameworks, workflow automation, or building durable systems (e.g., agents, queues, state machines) Experience contributing to or participating in open source projects Excellent communication skills and the ability to work effectively in a collaborative team environment Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-KR1
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: As a Solution Architect in the Field Engineering team, you will span both technical pre‑sales and post‑sales, serving as a trusted advisor to our enterprise customers throughout their lifecycle. In pre‑sales, you will qualify technical fit, design future‑state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time. You will guide architecture and implementation decisions, identify when to engage Professional Services or Developer Success, and work across Product and Engineering to unblock customers and drive long-term success for critical AI and Web workloads. What You Will Do: Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities. Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics). Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform. Own and run proofs of concept and pilots end‑to‑end: define success criteria, guide implementation, remove technical blockers, and ensure executive‑level outcomes are documented. Act as lead architect post‑sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel. Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement. Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions. Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements. Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer. Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel. Some travel elements are expected relating to industry events, customer on-sites. About You: You have significant experience in a customer‑facing technical role (solutions architect, sales engineer, platform architect, Agency Software Engineer) working with modern web or cloud platforms. You bring strong hands‑on skills with JavaScript/TypeScript and modern web frameworks, ideally including Next.js, and are comfortable reviewing and discussing application code with engineering teams. You understand web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows and can translate them into practical guidance for enterprise architectures. You are equally comfortable discussing business outcomes with executives and implementation details with developers, switching context quickly while maintaining credibility. You have a track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast‑moving environments. You thrive in collaborative field teams, enjoy mentoring others, and value clear, concise communication and documentation. You are familiar with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures. You have empathy for developers and a passion for great developer experience, and you enjoy helping teams build accurate mental models of how platforms work. Bonus if you have experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK. Bonus If You: Have production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms. Have worked with organizations standardizing on composable architectures (headless CMS, commerce, search, analytics, and identity providers). Hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms. Are familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA On Target Earnings pay range for this role is $190,000 - $340,000. Actual OTE will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-DNI
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role Vercel is seeking a Startup Program Lead to build, lead, and scale our global startup program and startup program team. This individual will own the startup program end to end, leading strategy, execution, and team operations. They will be responsible for how the program operates, scales, and delivers a high-quality experience for early stage founders. They will also play a critical role in supporting our efforts to build strong partnerships with venture capital firms, accelerators, incubators, and startup enablement programs. You’ll work closely with our Startup marketing, sales, partner, and events teams to grow Vercel’s footprint across early-stage technology communities and identify strategic opportunities to support startup founders. This role is ideal for someone who is deeply connected to the startup and VC community, has a strong understanding of developer-first products, and a track record of building and scaling programs. What You’ll Do Own and lead Vercel’s global startup program strategy, roadmap, and execution end to end, focused on early stage startups from pre-seed through Series A. Build, manage, and mentor a high-performing startup program team. Design and scale programs that drive adoption, activation, and ongoing engagement of startups building on Vercel, like the Vercel AI Accelerator . Develop and grow relationships with venture capital firms, accelerators, incubators, and founder communities to bring high-quality startups into Vercel’s ecosystem as customers from day one. Partner closely with Sales to identify high-potential startups within the program and support their progression into long term, successful customers. Establish clear pathways from early stage adoption to deeper product usage, expansion, and retention, and track performance across the startup lifecycle. Work cross-functionally with Marketing, Vercel Media, Partnerships, and Developer Relations to integrate the startup program into campaigns, content, and ecosystem distribution. Identify opportunities to embed Vercel into the early stage ecosystem, including VC platforms, accelerator programs, and founder experiences. Serve as a visible leader and ambassador for Vercel in the startup ecosystem by hosting events, advising founders, and building long term relationships. Bring insights from early stage founders and developers back into Vercel’s marketing, product, and go to market strategies. About You 6+ years of experience in programs, partnerships, or ecosystem roles, ideally within a high-growth technology or developer-focused company. Experience building and scaling programs from 0 to 1, with clear impact on marketing, growth, or revenue. Proven experience managing or leading teams. Strong track record of building strategic relationships with VCs, accelerators, and early stage companies. Deep understanding of the startup ecosystem and the needs of founders and developer teams. Ability to engage credibly with technical audiences across Engineering, Product, and Design, with familiarity in modern frontend technologies such as React, Next.js, Vite, Astro, and Remix. Strong cross-functional operator who can partner effectively with Marketing, Media, Sales, Product, and Engineering. Data-driven mindset with experience defining success metrics and optimizing programs based on performance. Excellent communication, storytelling, and relationship-building skills. Bonus if you: Contribute to open-source projects related to modern frontend technologies (eg. React, Next, Vite, Astro, Remix, etc.) Have existing relationships with top-tier VCs, accelerators (e.g., Y Combinator, Techstars), or founder communities. Have built applications at scale with modern frontend technologies. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $148,000 - $185,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We are hiring a Strategic Finance Manager, Product (EPD) to partner with Engineering and Product to drive unit economics, infrastructure efficiency, and margin expansion across Vercel’s consumption-based platform. This role spans cloud infrastucture & token spend, as well as emerging AI workloads (inference, gateways, and compute-intensive services). You will define how we measure and optimize the cost and profitability of every request, workload, and AI interaction on the platform. What You Will Do: Infrastructure & AI COGS Ownership Own financial visibility into compute, bandwidth, storage, and AI-related costs (e.g., inference, GPU/accelerated workloads) Translate product and infrastructure usage (requests, execution time, tokens, etc.) into clear cost drivers Partner with EPD to drive cost-efficient architecture and scaling decisions Cost Visibility & Accountability Build self-service cost tooling for Product and Engineering (cost per request, per workload, per AI query) Enable teams to own and optimize their infrastructure footprint Standardize cost attribution across products and multi-tenant systems Efficiency & Margin Expansion Lead infrastructure and AI efficiency initiatives (compute optimization, caching, vendor strategy) Define north star metrics (e.g., cost per request, cost per AI call, cost per GB) Embed cost efficiency into roadmaps and product decisions Cost Allocation & Financial Rigor Develop scalable cost allocation frameworks across products, customers, and workloads Improve gross margin visibility, including AI product margins Support auditability and IPO readiness Cross-Cutting Workstreams Unit Economics Define product-level unit economics across Vercel’s product suite Connect usage (requests, compute, tokens, etc) to revenue and COGS COGS / Gross Margin Forecasting Build driver-based models linking usage, revenue, and infrastructure costs Forecast COGS across core platform and AI products for both PLG & SLG segments Model margin impact of scale and efficiency improvements Pricing & Packaging Partner on usage-based and AI pricing models Evaluate tradeoffs between growth, adoption, and margin Ensure pricing is reflected in forecasts and unit economics About You: 5-8+ years in Strategic Finance, FP&A, IB, or Consulting Experience with consumption-based or cloud infrastructure businesses Strong modeling skills; experience with driver-based forecasting Ability to partner with technical teams and translate usage → financial insight SQL / data tooling experience strongly preferred Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $180,000-$220,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: You will own product design for Vercel Marketplace and Vercel Connect, the products that help developers and agents discover, provision, and connect external services to their workloads running on Vercel. You will design both sides of the ecosystem: builders choosing and managing services, and partners creating and operating integrations across the Vercel dashboard, CLI, API-driven agent flows, v0, and partner tools. Both products are live, with active customers and partners. You will improve current journeys while defining how integrations and agent access should work next. You will report into Design and collaborate with a Product Manager and dedicated engineering team. We’re considering candidates at both the Senior and Staff level and will calibrate level based on experience and demonstrated scope and impact. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Own the builder and partner experiences across discovery, installation, billing, management, and removal, and shape what the team builds next with Product and Engineering. Define how developers and agents discover, provision, configure, and use databases, services, and integrations across Marketplace and Connect. Turn OAuth, permissions, environments, credentials, billing, and provider constraints into experiences that feel simple without hiding details that matter. Build and test working prototypes independently, using coding agents to explore product behavior and technical constraints. Work directly with customers and partners, using research, support signals, and product data to find opportunities, define success measures, and prove improvements through experiments. Work through implementation with engineers and maintain quality through launch and iteration. There is no mature design playbook here. Create the reusable patterns and structure Marketplace and Connect need, and adjust course as evidence arrives. Take on foundational product problems, including provider dependencies and platform operations. Some high-impact work will be largely invisible to users. About You: Your portfolio makes your contribution, decisions, shipped outcomes, and impact after launch easy to understand. You have independently owned ambiguous, technically complex product work from problem framing through launch and iteration. You reason about systems while maintaining a high bar for interaction and visual craft. You use qualitative and quantitative evidence, define success measures, and change direction when evidence challenges the hypothesis. You make complex products feel clear and trustworthy, including edge cases, recovery, language, and accessibility. You work directly with Product and Engineering, read APIs or code when useful, and explain tradeoffs clearly. You independently use coding agents to prototype interactions, inspect implementation, and learn unfamiliar systems. Curiosity and agency with these tools are required. Production engineering experience is not required. We care more about product judgment, craft, ownership, and how quickly you learn a technical system. Bonus If You: Have designed a marketplace, integrations platform, partner ecosystem, or other multi-sided product. Understand OAuth, permissions, secrets, billing, developer tooling, or infrastructure products. Have shipped AI or agent experiences, especially workflows that move between human approval and autonomous action. Have an engineering background or experience contributing production web code. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We're looking for a leader to build and run Vercel's Product Strategy & Operations function from the ground up. This is a senior, cross-functional role that sits at the heart of the EPD organization and works in close partnership with the CPO, EPD Leads, GTM leadership, and Finance. You will own three things above all else: the rigor that makes our high-velocity shipping machine sustainable, the measurement infrastructure that tells us whether our products are succeeding after they launch, and the planning systems that keep our roadmap and revenue plan sharp, funded, and aligned across the company. This is a strategic leadership position for someone who thinks deeply about product markets and business models, builds world-class operating systems, and uses data to drive decisions that matter. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Own the EPD rhythm of business: weekly operating reviews, monthly business reviews, planning cycles, and roadmap processes — building minimum viable process for each. Run the ShipOps function to enable Launch Calendar reviews and Vercel’s high velocity “You Can Just Ship Things” approach. Establish a "product landing" framework — a structured post-launch process that goes beyond the ship date to ensure new features and products are actually adopted, drive the intended business outcomes, and generate learnings that feed the next iteration. Partner closely with Sales and Marketing teams to set targets, make plans and execute tactics that drive deal pipeline creation, and user launches and ramps. Develop and maintain competitive intelligence systems that give product leaders a continuously updated view of the market landscape. Partner with Data Engineering and Data Science to ensure the analytical infrastructure (data pipelines, warehouse models, tooling) supports the speed of analysis our business requires. Partner with EPD leads to maintain team health, capacity visibility, and resource allocation so that the right bets are properly staffed and execution risk is surfaced early. About You: 8+ years in product operations, business operations, strategy, or a closely adjacent function inside a high-growth technology company. Ability to understand complex, technical products and articulate their value to non-technical audiences. Deep familiarity with the full software development lifecycle — you understand how EPD teams plan, build, and ship, and have experience improving those processes. Passion for structuring and solving highly ambiguous strategic problems and owning end-to-end execution of solutions. Experience leading complex, cross-functional projects with multiple functional stakeholders. Past experience working at the intersection of product and go-to-market teams in a software company. Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users. Bonus If You: Background in developer tooling, cloud infrastructure, or platform products — you understand the Vercel customer and can speak credibly about the space. Frequently build your own agents to support workflows and data analyses Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $232,000 - $348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.