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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. You’ll lead and coach the team, helping them deliver on ambitious targets, roll up your sleeves to work directly with executives at existing enterprise Stripe customers and partner cross functionally to help users execute their business priorities. We are looking for a hands-on, visionary leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology Customer Success team, superior communication skills, and a track record for building trusted relationships with senior stakeholders and understanding unique customer needs. What you’ll do We are seeking a Manager to lead a team of high-performing Customer Success Managers to build and grow the relationships with our most complex users. You will: Recruit, develop, and lead a team of Customer Success Managers supporting strategic, relationship-based accounts. Help drive an engagement model focused on building durable user relationships, increasing adoption, delivering value Develop both the vision and strategy for the team, driving progress toward customer health, renewal and growth metrics Be accountable for identifying risks and opportunities early, and helping the team build and work through mitigation plans. Coach, mentor, and guide the team in developing consultative customer success and sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Build strong operating rhythms for the team, including account planning, health reviews, renewal forecasting and business reviews. Inspire, motivate, and enable the team by setting clear expectations, providing direct feedback and supporting their individual development and career growth. We’re looking for someone who has: 12+ years of customer-facing experience in customer success, account management, or sales with 3-5 years of people management experience Experience leading sales or account management in a high-growth technology environment Ability to hire, train, and coach a high-performing user-facing team Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships Ability to operate in a high-growth environment and work through ambiguity to solve complex customer and business problems Demonstrated passion for Stripe’s mission, and helping users succeed Nice to haves: Prior experience leading a customer success team Prior experience at a growth stage Internet/software company Payments or Billing experience Prior experience in customer success, enterprise account management, partnerships and/or business development
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. You’ll lead and coach the team, helping them deliver on ambitious targets, roll up your sleeves to work directly with executives at existing enterprise Stripe customers and partner cross functionally to help users execute their business priorities. We are looking for a hands-on, visionary leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology Customer Success team, superior communication skills, and a track record for building trusted relationships with senior stakeholders and understanding unique customer needs. What you’ll do We are seeking a Manager to lead a team of high-performing Customer Success Managers to build and grow the relationships with our most complex users. You will: Recruit, develop, and lead a team of Customer Success Managers supporting strategic, relationship-based accounts. Help drive an engagement model focused on building durable user relationships, increasing adoption, delivering value Develop both the vision and strategy for the team, driving progress toward customer health, renewal and growth metrics Be accountable for identifying risks and opportunities early, and helping the team build and work through mitigation plans. Coach, mentor, and guide the team in developing consultative customer success and sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Build strong operating rhythms for the team, including account planning, health reviews, renewal forecasting and business reviews. Inspire, motivate, and enable the team by setting clear expectations, providing direct feedback and supporting their individual development and career growth. We’re looking for someone who has: 12+ years of customer-facing experience in customer success, account management, or sales with 3-5 years of people management experience Experience leading sales or account management in a high-growth technology environment Ability to hire, train, and coach a high-performing user-facing team Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships Ability to operate in a high-growth environment and work through ambiguity to solve complex customer and business problems Demonstrated passion for Stripe’s mission, and helping users succeed Nice to haves: Prior experience leading a customer success team Prior experience at a growth stage Internet/software company Payments or Billing experience Prior experience in customer success, enterprise account management, partnerships and/or business development
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. You’ll lead and coach the team, helping them deliver on ambitious targets, roll up your sleeves to work directly with executives at existing enterprise Stripe customers and partner cross functionally to help users execute their business priorities. We are looking for a hands-on, visionary leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology Customer Success team, superior communication skills, and a track record for building trusted relationships with senior stakeholders and understanding unique customer needs. What you’ll do We are seeking a Manager to lead a team of high-performing Customer Success Managers to build and grow the relationships with our most complex users. You will: Recruit, develop, and lead a team of Customer Success Managers supporting strategic, relationship-based accounts. Help drive an engagement model focused on building durable user relationships, increasing adoption, delivering value Develop both the vision and strategy for the team, driving progress toward customer health, renewal and growth metrics Be accountable for identifying risks and opportunities early, and helping the team build and work through mitigation plans. Coach, mentor, and guide the team in developing consultative customer success and sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Build strong operating rhythms for the team, including account planning, health reviews, renewal forecasting and business reviews. Inspire, motivate, and enable the team by setting clear expectations, providing direct feedback and supporting their individual development and career growth. We’re looking for someone who has: 12+ years of customer-facing experience in customer success, account management, or sales with 3-5 years of people management experience Experience leading sales or account management in a high-growth technology environment Ability to hire, train, and coach a high-performing user-facing team Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships Ability to operate in a high-growth environment and work through ambiguity to solve complex customer and business problems Demonstrated passion for Stripe’s mission, and helping users succeed Nice to haves: Prior experience leading a customer success team Prior experience at a growth stage Internet/software company Payments or Billing experience Prior experience in customer success, enterprise account management, partnerships and/or business development
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Risk Operations is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It's our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align to the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions Evaluate merchants, from successful venture-backed startups to well-established institutions by assessing suitability to process on Stripe Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up on implementation of those improvements Effectively and clearly communicate, including with other Stripe employees, Stripe users, and Stripe financial partners Identify trends and further report these to cross-functional teams to enhance detection systems Contribute to projects to enhance and optimize due diligence strategy systems and tools Help build and scale processes across the risk operations ecosystem Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in risk management, compliance, or operations in a fast-moving environment Experience scaling operational processes and driving quantifiable improvements Experience working cross-functionally on complex problems Ability to use data to quantify problems, tell a story, and influence a solution The ability and desire to challenge the status quo Creative thinker who considers problems from a customer perspective while being pragmatic and solutions-oriented when solving them Experience analyzing feedback patterns and using those insights to drive process and tooling improvements You have a lot of ownership, are accountable, and drive towards ambitious goals. Deep empathy for entrepreneurs running a business and motivation to solve problems to empower them Preferred qualifications Experience with risk assessment and mitigation strategies in a financial technology environment Knowledge of payment processing systems and associated risks
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our Fraud, Losses, and Financial Crime Data Science team builds the models and data products that protect Stripe and its users from fraud, account takeover, and financial crime. We own the full fraud and loss modeling stack - from account takeover detection and card fraud classification to merchant-level loss estimation, unsupervised anomaly detection, and financial crime risk modeling. We partner with Fraud Engineering, Financial Crimes Engineering, and Risk Operations to bring these systems into production and ensure they have measurable impact on Stripe's financial integrity and user trust. What you'll do We're looking for a Data Scientist to join the Fraud Data Science team. In this role, you'll build and improve the models that power Stripe's fraud detection and loss management systems. You'll work closely with Fraud Engineering and Risk Operations to move models from research to production, and you'll use data to surface insights that shape fraud strategy across the business. Data scientists on this team apply supervised and unsupervised machine learning, statistical modeling, causal inference, optimization, and experimentation to some of the most consequential risk problems in global payments. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements PhD with 1-3 years, MS or MA with 2-6 years, or BS or BA with 4-8 years of data science or quantitative modeling experience Experience with Fraud, Risk or Financial Crimes Proficiency in SQL and a computing language such as Python or R Experience in working with cross-functional teams to deliver results Ability to communicate results clearly and a focus on driving impact A demonstrated ability to manage and deliver on multiple projects with a high attention to detail Strong business acumen and experience in synthesizing complex analyses into actionable recommendations Proficiency with AI tools to accelerate model development, analysis, and coding Preferred qualifications Strong knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, causal inference, and experimentation Experience deploying models in production and adjusting model thresholds to improve performance Experience designing, running, and analyzing complex experiments or leveraging causal inference designs A builder's mindset with a willingness to question assumptions and conventional wisdom Experience with distributed tools such as Spark, Hadoop, etc. A PhD or MS in a quantitative field (e.g., Statistics, Engineering, Mathematics, Economics, Quantitative Finance, Sciences, Operations Research)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You’ll be joining the data science team at Stripe responsible for our overall infrastructure, with a focus on core systems and cloud platforms. Projects include, but are not limited to: Developing models to predict resource needs as Stripe demand increases; Working closely with engineers to improve the cost and performance of platforms and services; Employing quantitative methods to drive and automate fleet decisions. You will act as a key strategic data partner to the Core Infrastructure organization at Stripe, and help craft, guide, and drive the strategy and tactics needed to help ensure Stripe can continue to scale with efficiency and dependability as our business rapidly grows. What you'll do As a Data Scientist, your role will involve: Analyzing infrastructure usage, efficiency, and workloads to predict demand and inform capacity planning. Developing models and strategies for efficient compute resource consumption and provisioning. Collaborating with engineers, engineering leadership, and finance teams to ensure Stripe makes the right, data-driven, infrastructure decisions. Providing actionable insights and recommendations to improve infrastructure operations to reduce costs and improve reliability. Utilizing your analytical expertise to influence both technical and financial strategies within Stripe. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Location Requirement Seattle, WA or San Francisco, CA (Hybrid: 50% in office) Minimum requirements PhD with 3+ years, MS or MA with 6+ years, or BS or BA with 8+ years of data science or quantitative modeling experience. 3-8+ years of experience with a focus on infrastructure, cloud environments, and resource utilization/allocation. Proficiency in SQL and a computing language such as Python or R. Experience in analyzing logs/telemetry, scheduling optimization, or cloud infrastructure engineering. Ability to effectively work both independently and with cross-disciplinary teams, including engineering and finance, to deliver impactful results. A demonstrated ability to manage and deliver on multiple projects with a high attention to detail. Solid business acumen and experience in synthesizing complex analyses into actionable recommendations. A track record of building relationships with and influencing the decisions of senior technical leadership. A builder's mindset with a willingness to question assumptions and conventional wisdom. Preferred qualifications Background in deploying data models in production environments and optimizing their performance. Experience in using, deploying on, and analyzing usage data from public cloud providers. Familiarity with distributed computing tools such as Spark and Hadoop. A PhD or MS in a quantitative field like Computer Science & Engineering, Statistics, Mathematics, Operations Research, Industrial Engineering, Management Science, or related disciplines. Strong business acumen with a track record of translating complex data analyses into actionable business recommendations.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Operations Performance & Enablement Team supports the TaxJar product and broader Tax Operations teams by using data to drive better decisions and continuous improvement. We make performance visible, decisions deliberate, and improvement repeatable—acting as a force multiplier by uncovering insights early, translating signals into action, and building systems that ensure one-time fixes become repeatable capabilities. Our work enables the tax operations organization to scale with stability and confidence. What you’ll do We're looking for an Operations Insights analyst to help us understand and improve how our Tax operations scale and deliver. In this role, you'll investigate operational performance, analyze data to uncover meaningful patterns, and build reporting infrastructure that enables teams to make better decisions. You'll work at the intersection of data analysis, operations, and product insights—translating complex operational data into clear insights that drive action. This role is ideal for someone who excels at digging into robust operational data, asking "why" repeatedly, and building systems that help others find answers independently. Responsibilities Investigate operational performance: Conduct deep-dive analyses to uncover why metrics change, distinguish signal from noise, and identify root causes across filing operations, user operations, and risk workflows Partner with operations teams: Work directly with operational teams to analyze workflows, understand user behavior, and translate findings into actionable recommendations Improve measurement rigor: Refine metric definitions, ensure data reliability, and strengthen how we measure operational performance across the organization Support experiments and improvements: Apply statistical analysis to evaluate the impact of operational changes and experiments Enable operational observability: Create systems, dashboards, and self-serve reporting tools that allow operational teams to explore and interpret performance data on their own and reduce recurring data requests Communicate insights to leadership: Prepare clear, compelling operational insights for leadership reviews and strategic planning discussions Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Curious investigator : You naturally ask "why" and don't stop until you understand what's really happening Systems thinker : You see how operational pieces connect and look for leverage points for improvement Builder mindset : You don't just answer questions — you build infrastructure so teams can answer their own Clear communicator : You translate complex analysis into insights that drive decisions Collaborative partner : You work effectively with varied operations teams, product, engineering, and leadership Minimum requirements 3+ years of full time experience in operations analytics, business intelligence, or data analysis Advanced SQL skills, including complex query optimization and data modeling Experience building dashboards and reporting tools (e.g., Tableau, Looker, or similar) Demonstrated ability to conduct investigations and identify root causes in operational data Clear communication skills—able to explain technical findings to non-technical audiences Comfort with ambiguity and ability to structure open-ended analytical problems Preferred qualifications Experience in tax operations, financial services, or regulated operational environments Familiarity with statistical analysis and experimentation frameworks Experience with Python or R for data analysis Background working closely with operations or product teams to improve processes Demonstrated ability to leverage AI and automation to transform data in actionable insights
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Enterprise Hunter Solutions Architecture Team aims to land new users adopt prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Partners, and Product Teams to develop our strategy for winning new users. At Stripe, managers grow people and inspire them to do outstanding work. This leader must be a driver who loves building teams through its people and can deliver outstanding results. This role requires great interpersonal skills to work cross functionally as a trusted advisor to both our sales, partner and professional services teams. This role will also play an important role in helping shape our product and messaging with our product development and marketing teams. As a manager/leader of Solution Architecture for our new business, you will recruit, lead, and mentor a world class pre-sales engineering team to grow our user base through new deals. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. What You’ll Do Responsibilities Recruit, hire, lead, and retain a world class pre sales team. Be an advocate for the solution architecture team within the organization Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment Manage your team’s KPI’s and deliver outstanding results Define and drive success for your team by strengthening their skills at landing new enterprise users Partner with Sales Leaders in identifying top opportunities and helping SA’s execute on strategies Align closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth Be the Technical Sponsor on key deals for Stripe’s Hunter Team and serve as an executive champion and lead Executive Business Calls with key customers Demonstrate high executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements Minimum Requirements You must have at least 3+ years of pre-sales leadership experience 10+ years’ experience within a technical sales / consulting / implementation/ GTM function A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS, usage-based, or payments businesses Energy, enthusiasm, and passion for making your team successful Previous technical sales experience with APIs and/or payments industry experience Strong executive presence and ability to foster deep relationships with our users Bachelor's degree or equivalent military experience required Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams. Preferred Qualifications A background in payments is a plus but not a requirement. Media & Entertainment, Gaming / Retail / Financial Services industry experience
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Enterprise Hunter Solutions Architecture Team aims to land new users adopt prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Partners, and Product Teams to develop our strategy for winning new users. At Stripe, managers grow people and inspire them to do outstanding work. This leader must be a driver who loves building teams through its people and can deliver outstanding results. This role requires great interpersonal skills to work cross functionally as a trusted advisor to both our sales, partner and professional services teams. This role will also play an important role in helping shape our product and messaging with our product development and marketing teams. As a manager/leader of Solution Architecture for our new business, you will recruit, lead, and mentor a world class pre-sales engineering team to grow our user base through new deals. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. What You’ll Do Responsibilities Recruit, hire, lead, and retain a world class pre sales team. Be an advocate for the solution architecture team within the organization Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment Manage your team’s KPI’s and deliver outstanding results Define and drive success for your team by strengthening their skills at landing new enterprise users Partner with Sales Leaders in identifying top opportunities and helping SA’s execute on strategies Align closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth Be the Technical Sponsor on key deals for Stripe’s Hunter Team and serve as an executive champion and lead Executive Business Calls with key customers Demonstrate high executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements Minimum Requirements You must have at least 3+ years of pre-sales leadership experience 10+ years’ experience within a technical sales / consulting / implementation/ GTM function A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS, usage-based, or payments businesses Energy, enthusiasm, and passion for making your team successful Previous technical sales experience with APIs and/or payments industry experience Strong executive presence and ability to foster deep relationships with our users Bachelor's degree or equivalent military experience required Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams. Preferred Qualifications A background in payments is a plus but not a requirement. Media & Entertainment, Gaming / Retail / Financial Services industry experience
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Platforms Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). We also work with the world's most innovative startups users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. What You’ll Do Responsibilities Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for the solution architecture team within the organization Align with a leader for your segment to understand trends and share insights for Stripe’s leadership and product teams Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels Serve as an executive champion and lead EBCs with key customers Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities Drive collaboration across teams to influence and unify stakeholders at all levels of the organization Lead and support the team in complex evaluations, problem solving and challenging customer environments Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices Act as an escalation point for pre-sales and post sales technical issues that arise Minimum Requirements You must have at least 3+ years of pre-sales leadership experience 10+ years’ experience within a technical sales / consulting / implementation/ GTM function A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or usage-based businesses Energy, enthusiasm, and passion for making customers successful Previous technical sales experience with APIs and/or payments industry experience Strong executive presence and ability to foster deep relationships with our users Bachelor's degree or equivalent military experience required Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams Bonus - Experience working with SaaS Platform business models
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Platforms Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). We also work with the world's most innovative startups users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. What You’ll Do Responsibilities Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for the solution architecture team within the organization Align with a leader for your segment to understand trends and share insights for Stripe’s leadership and product teams Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels Serve as an executive champion and lead EBCs with key customers Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities Drive collaboration across teams to influence and unify stakeholders at all levels of the organization Lead and support the team in complex evaluations, problem solving and challenging customer environments Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices Act as an escalation point for pre-sales and post sales technical issues that arise Minimum Requirements You must have at least 3+ years of pre-sales leadership experience 10+ years’ experience within a technical sales / consulting / implementation/ GTM function A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or usage-based businesses Energy, enthusiasm, and passion for making customers successful Previous technical sales experience with APIs and/or payments industry experience Strong executive presence and ability to foster deep relationships with our users Bachelor's degree or equivalent military experience required Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams Bonus - Experience working with SaaS Platform business models
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Proactive Threat team is responsible for identifying vulnerabilities and security weaknesses across Stripe's systems, applications, networks, and cloud infrastructure — before adversaries do. We operate as a hybrid offensive function: conducting penetration testing, emulating real-world threat actors through red team operations, and partnering closely with our defensive security teams to validate detection capabilities and improve Stripe's overall security posture. We are builders first. Our team develops custom tooling, automation frameworks, and internal platforms that scale our offensive capabilities and enable repeatable, high-fidelity assessments. We believe the best offensive security engineers are equal parts hacker and engineer. The team is distributed across the United States, primarily operating in Eastern and Pacific time zones, and collaborates regularly with security, engineering, and product stakeholders across Stripe — including teams in Europe and Asia. What you'll do As an Offensive Security Engineer on the Proactive Threat team, you will simulate the tactics, techniques, and procedures (TTPs) of real-world adversaries to uncover security risks across Stripe's products and infrastructure. You'll conduct hands-on penetration testing, lead red team engagements, and collaborate with blue team counterparts to validate and improve detection and response capabilities. Your work will directly influence how Stripe builds, ships, and secures financial infrastructure used by millions of businesses worldwide. Beyond assessments, you'll design and build offensive tooling and automation that amplifies the team's impact. You'll leverage threat intelligence to prioritize testing efforts, contribute to incident investigations when needed, and act as a subject-matter expert for security initiatives across the company. Responsibilities Conduct comprehensive penetration tests across web applications, APIs, cloud environments (AWS/GCP/Azure), mobile applications, and internal infrastructure Plan and execute red team engagements that emulate the TTPs of cyber and criminal threat actors targeting financial services, including initial access, lateral movement, persistence, and data exfiltration scenarios Perform assumed-breach and objective-based assessments to test detection and response capabilities in coordination with defensive teams Partner with detection engineering, threat intelligence, and incident response teams to validate security controls, identify coverage gaps, and improve detection fidelity Contribute adversary tradecraft insights to inform detection rule development, threat hunting hypotheses, and incident response playbooks Support incident investigations by providing offensive expertise, log analysis, and root cause analysis when required Design, develop, and maintain custom offensive tools, scripts, and automation frameworks to enhance assessment efficiency and coverage Build internal platforms and workflows that enable scalable, repeatable offensive operations Contribute to internal security tooling repositories and champion engineering best practices within the team Automate repetitive testing tasks, payload generation, and reporting workflows using modern development practices Produce clear, actionable reports that communicate technical findings, business risk, and remediation guidance to both technical and non-technical stakeholders Act as a subject-matter expert and primary point of contact for stakeholder teams engaged in offensive security programs and Stripe-wide security initiatives Lead offensive security projects end-to-end, mentor junior team members, and foster a culture of continuous learning and knowledge sharing Stay current with emerging threats, vulnerabilities, and attack techniques; share research internally and contribute to the broader security community Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in offensive security, penetration testing, red teaming, or a related field Strong programming skills in Python, Go, or similar languages, with demonstrated experience building tools, automation, or custom exploits Deep knowledge of web application security, including OWASP Top 10, ASVS, and common vulnerability classes (injection, auth flaws, business logic, etc.) Hands-on experience with cloud platforms (AWS, Azure, or GCP), including cloud-native attack techniques and misconfigurations Proficiency with offensive tooling such as Burp Suite, Cobalt Strike, Mythic, Sliver, BloodHound, or similar frameworks Familiarity with adversary tradecraft and frameworks such as MITRE ATT&CK, including TTPs for initial access, privilege escalation, lateral movement, and exfiltration Excellent written and verbal communication skills, with the ability to translate complex technical findings into clear, risk-based recommendations Ability to think like an adversary — creative, persistent, and able to holistically assess risk in complex environments Preferred qualifications Experience conducting offensive security in fintech, financial services, or other highly regulated environments Background in vulnerability research, exploit development, or CVE discovery Experience collaborating with threat intelligence, detection engineering, or incident response teams (purple team operations) Familiarity with big data and log analysis tools (Splunk, Databricks, PySpark, osquery, etc.) for threat hunting or investigative support Proficiency with AI/LLM-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and experience applying them to offensive security workflows Interest or experience in agentic automation — using LLMs or autonomous agents to augment reconnaissance, vulnerability discovery, or exploitation workflows Experience testing AI/ML systems or LLM-based applications for security weaknesses (prompt injection, training data extraction, model manipulation, etc.) Contributions to open-source security tools, published research, blog posts, or conference presentations Relevant certifications such as OSCP, OSWE, OSEP, OSED, CRTO, CPTS, PNPT, GXPN, or cloud security certifications