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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Funded Startup AE team sits within our New Business Sales function and is responsible for closing net-new accounts for Stripe. Customers range from pre-revenue companies going through accelerator programs, to larger Series A/B companies considering long term payment partners. You have the opportunity to sell the entire suite of Stripe products and run the full sales cycle through onboarding. What you’ll do As a Startup Sales Manager at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. In this role, you will build and lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of Account Executives who focus on VC funded, tech-forward businesses Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics Be accountable for increasing revenue and new client acquisition at high rates of growth Coach and guide the team in developing consultative and solution-based sales skills Inspire, motivate and enable development of team members to promote career growth and impact for Stripe Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level. Implement programs to improve pipeline generation efforts and improve overall efficiency for the team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of relevant experience, with 2+ years of people management experience preferred Experience leading sales in an early stage, high-growth technology environment Ability to hire, train and coach a high-performance sales team Ability to build relationships with strategic client and industry thought leaders Demonstrated passion for start-ups and new technology businesses Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms Preferred qualifications Prior experience at a growth stage internet/software company Prior experience forecasting and managing a high growth commercial business Prior experience running complex sales cycles, ideally with both commercial and enterprise size companies Prior experience leading a team in an office outside of the company headquarters Prior experience in the payments industry and/or fintech
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Events Manager on Figma's experiential Marketing team, you'll help shape the next chapter of Config, Figma's flagship user conference. You'll own key areas of Config's experiential strategy and bring deep production expertise to create memorable experiences that connect and inspire Figma's community. This role partners closely with teams across Brand, Field Marketing, Partnerships, and more to turn ambitious ideas into experiences that can scale globally. This is a high-impact role for someone who can set strategic direction while staying close to execution, all while bringing together creative vision, operational rigor, and cross-functional leadership. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own the experiential strategy and end-to-end delivery of key areas of Config, translating company, audience, and program objectives into compelling in-person experiences Establish scalable operating models, frameworks, and production standards that enable consistent, high-quality execution across global and regional Config programs Bring a strong experiential point of view, identifying opportunities to evolve the attendee experience for Config Demonstrates ability to lead complex, cross-functional workstreams, building alignment across internal stakeholders from strategy through execution Partner closely with Figma's Brand Studio to translate Figma's brand and creative vision into IRL environments and experiential moments Oversee program budgets and timelines, balancing creative ambitions with business and operational needs Evolve the Config experience: help define what the next generation of Config looks and feels like, identifying new experiential concepts and opportunities that push the boundaries of what a user conference can be Define success metrics and use audience and business insights to evaluate impact, identify opportunities, and inform future experiential strategy We'd love to hear from you if you have: 10+ years of experience in experiential marketing, event production, or related disciplines, with experience leading large-scale programs Proven experience owning experiential strategy and production for large-scale user conferences or flagship events Strong operations and program management skills - you know how to build frameworks that scale Demonstrated ability to lead and influence across functions, including Marketing, Partnerships, Brand, Creative, and external agency partners Operates effectively and efficiently amid shifting priorities and rapid change While not required, it's an added plus if you also have Experience using Figma At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $115,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We believe startups are the future. We work with many of the newest and most innovative companies to help them grow, and we need your help. We're looking for someone who knows their way around the early-stage startup ecosystem to represent Stripe and share what we're working on with a broad base of startups and accelerator partners. Our primary goal is to help early-stage founders succeed, and that comes in a variety of forms - mentorship, helping them set up their financial stack, connecting them with investors and mentors, being their internal advocate, and much more. What you’ll do In this role you will oversee a portfolio of strategic early-stage accelerator partnerships, including Y Combinator, as we work to educate, attract and retain the most promising startups. You’re an energetic and organized self-starter; you understand the product well and can cultivate trusted partnerships with the right players in the ecosystem. You’re also able to succinctly communicate Stripe's mission and benefits to investors and startups. You will be on the front lines for evangelizing our product to prospective users and a key driver of our success with startups. You connect dots, constantly soliciting input from users and using that to improve product and GTM strategy. If you’re excited to spend your days interfacing with startup founders and early-stage investors, and find energy in tirelessly helping early-stage founders as they look to start and scale, then we’d love to talk. Responsibilities Oversee our YC Combinator and other accelerator partnerships Work across the business to ensure that every founder's experience of Stripe is surprisingly delightful Build out and oversee the execution of key programs Spin up new initiatives that add continuous value to the Y Combinator ecosystem Serve as a point of escalation for partners and top startups to grow Stripe’s brand within the Y Combinator ecosystem Maintain a product feedback loop to internal teams to ensure that we continue to build for the highest potential businesses Work cross functionally with key internal stakeholders to advance strategic Stripe initiatives for startup founders Collate startup ecosystem insights and prepare weekly / quarterly updates detailing business progress, market trends, and product feedback gathered from startup engagement Represent Stripe in the startup ecosystem and take up speaking opportunities at key startup events that bolster Stripe as the best platform for founders to start and scale Leverage your data prowess (SQL, etc) to build out tools that enable us to better serve founders and demonstrate impact Interest and demonstrated ability to cultivate deep, trust-based partnerships with some of the most consequential venture capitalists Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in the startup ecosystem with startup or investing experience. Experienced business or technical founder with a passion for helping other founders. Strong understanding of the startup ecosystem, founder empathy, and ability to build strong partnerships, particularly within the Y Combinator community A user-first mindset, anything less than perfect is unacceptable to you. Demonstrated ability to work cross-functionally with internal and external stakeholders to get new programming off the ground. You’re a builder by nature and are excited to launch new initiatives within Stripe that extend surprisingly delightful experiences to best in class founders. Strong verbal and written communications skills. Hunger and motivation to operate (and thrive) in a highly ambiguous and fast-paced environment. Humility, and who takes initiative with a “no task is too small” and “I’ll get it done” attitude. Preferred qualifications Well-networked individual who is active in the early stage venture capital and startup ecosystem Alumni of Y Combinator Ability to understand a technical buyer and key moments in their life-cycle where financial infrastructure decisions are made. Adept public speaker, presenter and moderator. Sales experience, understands channel partnerships and the value this channel brings to a GTM org. Strong Data skills - conversant in SQL or Python - and willingness to build tools serve our users and measure business impact.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Merchant Experience team builds the UI operating system and core experiences that power decades of growth for millions of businesses globally, enabling Stripe to be the business SaaS solution of choice for next-gen companies. We own the foundational platforms and product surfaces that merchants interact with every day - from the Stripe Dashboard to the frameworks and tooling that hundreds of Stripe engineers use to build world-class user interfaces. We're at an inflection point. AI is fundamentally changing how users interact with software, and we believe Stripe is uniquely positioned to reimagine what a merchant experience looks like in an AI-native world. At the same time, we're raising the bar on the quality and performance of everything we ship - because the millions of businesses that depend on Stripe deserve an experience that is fast, reliable, and crafted with care. What you'll do As a Senior Staff Engineer on the Merchant Experience team, you'll be a technical leader across 50+ Engineers responsible for shaping the next generation of how Stripe merchants interact with our products. You'll drive a step-function improvement in the quality and performance of our core surfaces, and help define what AI-powered merchant experiences look like at Stripe. Responsibilities Define technical strategy for merchant-facing experiences across Stripe, with a focus on quality, performance, and the integration of AI into core user workflows Lead the design and delivery of complex, cross-team projects that measurably improve the reliability, responsiveness, and polish of Stripe merchant surfaces Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality, performant UI by default Drive performance as a product feature and own the technical approach to making the Dashboard and merchant tools best-in-class in speed and responsiveness, including instrumentation, budgets, and architectural improvements Innovate on the future of merchant UX, explore and prototype how AI can transform the way merchants discover, configure, and operate Stripe products, moving beyond traditional dashboard paradigms Build platforms and abstractions that make Stripe engineers more productive—frameworks, components, and developer tools that encode best practices for quality and performance Partner across Stripe with Product, Design, AI and ML, and infrastructure teams to translate high-level product vision into a concrete technical roadmap Mentor and grow engineers across the organization, raising the technical bar and fostering a culture of craftsmanship and high standards Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements This is a Senior Staff role—the expected scope of this role includes overseeing the work of 4-6 teams and owning an entire portfolio of products—and while there's no strict minimum we're looking for, most candidates will have at least 10-15 years of experience in the industry Experience building and shipping complex, user-facing web applications that have reached large-scale audiences (hundreds of thousands of users) or have been contributed to by hundreds of engineers A track record of leading large-scale, cross-functional engineering projects with broad organizational impact Deep expertise in modern frontend and full-stack development—you have strong opinions on what makes a great user experience and the technical skills to make it real Demonstrated ability to drive measurable improvements in software quality and performance (e.g., load times, reliability, test coverage, error rates) Experience influencing technical direction and driving alignment across multiple teams without formal authority Excellent communication skills—you can articulate a compelling technical vision to engineers, product leaders, and executives alike Preferred qualifications Experience building or maintaining design systems, component libraries, or frontend platform infrastructure at scale—ideally with React A deep interest in the intersection of AI and UX—you think critically about how emerging technologies change interaction models and are excited to pioneer new paradigms Experience with performance engineering, including profiling, instrumentation, budgeting, and optimization of modern web applications Experience with the complexities of deploying large web applications at global scale—bundling, CDNs, browser compatibility, and build tooling Comfort working across the full stack—while this role skews frontend, you're not afraid to dive into APIs, backend services, or data layers when that's what the problem requires Familiarity with distributed systems, API design, and building platforms that serve both internal developers and external users A passion for developer experience and making other engineers more productive Experience mentoring senior engineers and contributing to engineering culture and hiring Hands-on experience integrating AI-powered capabilities into user-facing products—you've helped ship features that make complex workflows simpler and more intelligent
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Enterprise LATAM Sales team builds and expands relationships with some of the largest and most complex businesses in the region. We help enterprises modernize their financial infrastructure, launch new business models, and grow locally and globally using Stripe. We’re looking for a frontline sales manager to lead and develop a high-performing team of Enterprise Account Executives based in Mexico City. You’ll be responsible for setting the team’s strategy, delivering against ambitious revenue targets, and helping sellers navigate complex, multi-stakeholder opportunities. You’ll also partner closely with Solutions Architecture, Product, Risk, Legal, Marketing, and other teams to deepen Stripe’s presence across LATAM. What you’ll do As Sales Manager, Enterprise — LATAM, you’ll recruit, coach, and lead a team responsible for developing new strategic relationships and expanding Stripe’s footprint within existing enterprise users. You’ll combine strong people leadership with hands-on deal coaching, disciplined business management, and a deep understanding of the LATAM market. Responsibilities Recruit, lead, mentor, and develop a high-performing team of Enterprise Account Executives. Establish the team’s long-term vision, go-to-market strategy, and operating rhythm for LATAM. Own team-level revenue, activation, pipeline, and other sales targets. Coach Account Executives across the full enterprise sales cycle, including prospecting, discovery, business-case development, solution design, negotiation, close, and long-term account growth. Develop the team’s capabilities in collaborative pipeline generation, consultative and solution-based selling, closing strategy, and MEDDIIC. Help the team create and execute territory and account strategies that generate new business and expand Stripe’s footprint within existing users. Provide hands-on coaching for complex opportunities, including executive engagement, deal strategy, commercial structuring, and negotiation. Build trusted relationships with strategic customers, industry leaders, partners, and senior stakeholders across the region. Work cross-functionally with Solutions Architecture, Product, Risk, Legal, Marketing, and other teams to develop solutions that address users’ business and technical needs. Maintain high standards for account planning, stakeholder mapping, pipeline management, and forecasting. Develop a deep understanding of the payments landscape and the priorities of enterprise businesses across LATAM. Inspire and motivate the team while supporting each team member’s performance, professional development, and long-term career growth. Represent the needs of LATAM users internally and contribute to Stripe’s evolving enterprise sales strategy, processes, and culture. Who you are You are a strategic, hands-on sales leader with experience building and coaching enterprise technology sales teams. You have a record of delivering strong commercial results, developing talent, and helping sellers navigate complex customer environments. You’re a self-starting builder who is comfortable operating in an ambitious, fast-changing environment. You can move between setting regional strategy, coaching an individual seller, engaging an executive customer, and collaborating with technical and product teams. Minimum requirements 10+ years of relevant enterprise sales experience, including experience as a successful quota-carrying Account Executive, and/or 5+ years of frontline sales-management experience in technology, SaaS, fintech, banking, payments, or a related field. Demonstrated experience leading, coaching, and scaling a high-performing enterprise sales team. A consistent record of meeting or exceeding individual or team sales targets. Experience developing and executing regional, territory, and account strategies. Experience coaching sellers through complex, end-to-end sales cycles involving technical, commercial, product, risk, and executive stakeholders. Ability to build trusted relationships with strategic customers, senior executives, industry leaders, and partners. Strong commercial judgment and experience supporting complex deal strategies and negotiations. Ability to understand technical requirements, communicate technical concepts clearly, and connect Stripe’s capabilities to customer value. Experience partnering across functions to address complex customer needs and deliver thoughtful solutions. Strong business-management skills, including pipeline inspection, forecasting, performance management, and operating cadence. Excellent written and verbal communication skills in both Spanish and English. Strong presentation, influence, and stakeholder-management skills with senior audiences, in person and virtually. Experience operating in an ambiguous, high-growth, technology-forward environment. Ability to work from Stripe’s Mexico City office in accordance with the team’s in-office expectations. Preferred qualifications Experience selling payments, fintech, financial infrastructure, technical SaaS, cloud or data infrastructure, developer tools, or another complex enterprise technology. Experience leading enterprise sales teams in Mexico or across multiple LATAM markets. Familiarity with Mexico’s payments ecosystem and the broader financial-services landscape across LATAM. Experience managing teams responsible for both new-customer acquisition and expansion within existing enterprise accounts. Experience selling to retail, e-commerce, marketplaces, platforms, or other complex digital businesses. Experience implementing a structured enterprise sales methodology such as MEDDIIC. Experience building or scaling a sales team in a developing market. Professional proficiency in Portuguese. Second-line or broader organizational leadership experience.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more. This team provides critical implementation and post-launch services to help Stripe users maximize long-term value, quickly and confidently. What you'll do Our Engagement Managers lead complex and multi-faceted project teams that accelerate implementations and drive meaningful growth and innovation on the Stripe platform. As an Engagement Manager at Stripe, you will lead enterprises to become long-term Stripe users and advocates of our products and solutions. Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers enable users and partners to integrate Stripe’s solutions rapidly while delivering immediate impact and measurable value. Responsibilities Deliver program management expertise based on experience, continuous learning, and in-depth knowledge of Stripe’s products and implementation best practices. Drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. Focus on the continuous improvement and enablement of the Stripe Implementation Methodology and its associated tools, templates and processes. Provide well-established program governance to manage requirements in line with the agreed scope and business objectives. Proactively manage the integration of Stripe’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines. Provide proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Proactively drive interlock between the user and Stripe’s Product and Engineering teams to ensure alignment with Stripe’s roadmap. Ensure a smooth transition of the implemented Stripe capabilities into operation for the user, including knowledge transfer and the handover to Stripe Support. Actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe’s payment infrastructure Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of consulting experience partnering with enterprise level strategic users on technology solutions, with a track record of top performance or a related field Ability to understand complex business requirements and craft tailored solutions Ability to quickly learn and explain technical concepts to Stripe’s largest users in a way which they will understand. Some may be deeply technical, others may be more business focussed, so you’ll need to talk to users in a language they can understand Proven program management skills and experience Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working Ability to recognize repeated user-facing issues and build scalable solutions Ability to operate independently in a highly ambiguous and fast-paced environment Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the user side to drive towards an agreed outcome Experience in working with or in complex enterprise organizational and decision making structures An ability to work collaboratively with and influence Stripe’s product and engineering teams to advocate for our users and continuously shape the forward roadmap of Stripe’s applications Preferred qualifications Prior experience at a growth stage Internet/Enterprise Software company Industry certifications to ensure project success. Typical certifications include: PMP, ITIL, PSM1, PSPO1. Prior experience in the payments industry A familiarity with the integration and testing of APIs Professional fluency in Mandarin Chinese and English is required for this role, as it involves working primarily with clients within the Greater China market
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap. Through your interactions with individual customers, you will help improve our product for everyone. Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome. Responsibilities Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality. Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team. Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product. Design and assist in implementing a comprehensive knowledge base to assist customers with using our product. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of work experience in a B2B customer-facing technical support organization or in engineering Experience working closely with engineering teams and providing technical feedback on customer issues Ability to debug and triage bugs and escalations from customers Can communicate technical capabilities of the product to customers Experience writing scripts or internal tools using APIs, and functional knowledge of SQL Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly A mindset of customer empathy and ability to solve challenging problems Preferred qualifications Experience as an early or founding member of a support team, including building processes from scratch Startup experience and familiarity with scaling a support team Programming experience in one or more of Typescript, Python, or Ruby You have worked on modern enterprise software which is business critical Experience creating knowledge base articles and internal documentation Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team AI and stablecoins have brought upon a renaissance of innovation in the internet economy. Products like the Link AI Wallet and stablecoin cross border payments are signs of a rapid transformation in the way people pay. Underpinning this new technology is access to the same network of banks and financial institutions that consumers and businesses have relied on for decades. Now more than ever, bank accounts need to transform into powerful tools to unlock this new age of commerce. The Financial Connections team is building the connective tissue between banks and the internet economy. We’re building a platform to make ergonomic, portable access to banking data seamlessly and securely available to consumers and businesses around the world. Today, we power consumer experiences like Link Instant Bank Payments and merchant experiences like Stripe Capital. We’re on a mission to help consumers do more with their bank accounts, and we’d love for you to be a part of our story. What you'll do Integration Reliability Engineers (IREs) are a critical component of the organization's success. We sit at the intersection of product engineers, financial partners, and AI systems, connecting them to ensure that nothing is lost in translation and that the systems underpinning Stripe’s open banking ecosystem remain reliable at scale. Operate, maintain, and expand banking integrations Become a domain expert in open banking, financial data access, and data aggregation—the systems, the partners, and the failure modes Own integration health end-to-end: triage degradations, diagnose root causes, coordinate with financial partners, and drive resolution with urgency Handle technical inquiries from internal Stripe teams and external partners, often requiring deep investigation and targeted code or configuration changes Build and launch new financial partner integrations using agentic tooling Conduct complex data analysis to investigate product performance, scope partner requirements, and surface reliability insights Build agentic systems and automation Design, build, and ship end-to-end software systems that streamline and automate high-volume operational tasks Operate as a Human-in-the-Loop reviewer for LLM-based agentic processes that carry meaningful risk, applying your domain expertise where automation alone isn't sufficient Identify inefficient or manual processes and eliminate them through AI-powered automation, code changes, or driving complex process improvements across Stripe Partner and scale Serve as a technical point of contact for financial partners—troubleshooting issues, aligning on product usage, and managing relationships with clear communication Provide authoritative technical context to cross-functional partners including product, partnerships, compliance, and legal Design and improve anomaly detection systems and observability tooling to ensure data flowing through partner and internal systems is reliable and correct Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. TechOps IRE roles combine software engineering, data analysis, AI systems development, and cross-functional partner management. The ideal candidate brings experience across technical systems, data investigation, and complex project ownership. They find genuine satisfaction in making things run reliably at scale through both human judgment and intelligent automation. Particularly successful candidates have technical backgrounds and/or experience in software engineering and adjacent disciplines where understanding and maintaining complex software systems involves regularly reading and writing code. Minimum requirements Strong technical background, including 2+ years of experience designing, building, and operating software systems Highly fluent with developer tooling (e.g. version control, CI/CD, real-time observability metrics and logs) and an ability to make well-scoped code changes in a large codebase Ability to develop a deep understanding of complex systems through reading and writing code, studying documentation and partner API specifications, running debugging tools, reading logs, querying raw data, and asking precise questions of domain experts Experience building with AI and LLM tooling with established clear outcomes. You don't need experience with any specific framework, but you should be able to pick up new tools quickly and think clearly about where automation adds value versus where human judgment is required Strong SQL skills and proficiency navigating a variety of data systems to diagnose and scope issues Strong written and verbal communication skills, with the ability to frame messages appropriately for both technical and non-technical audiences An instinct to build solutions that increase the leverage of the people around you—not just to solve the problem in front of you, but to eliminate the class of problem Preferred qualifications Knowledge of and experience with payment technologies, open banking, and financial data ecosystems Experience designing or operating agentic or LLM-powered workflows in a production environment Proficiency with Presto, Splunk, or similar data querying and log analysis tools Experience managing technical relationships with external partners or vendors
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Control Engineering (ACE) is Stripe’s rapid-response technical defense and control incubator. When urgent abuse vectors emerge, ACE uses real-world attacker telemetry to prototype, test, and deploy software safeguards before vulnerabilities can be exploited at scale. We partner closely with Fraud, Risk, Abuse Research, and Product Engineering to run rigorous experiments that balance effective risk mitigation with legitimate user activity and conversion. Operating as both a strike team and an incubator, ACE builds automated regression suites to prevent threats from recurring and transfers mature controls to long-term product owners across Stripe. What you’ll do As an Abuse Control Engineer on the ACE team, you will design, prototype, and incubate technical defenses that safeguard Stripe’s financial ecosystem against complex, cross-cutting abuse vectors. When emerging threat patterns reveal weaknesses in Stripe products, ACE rapidly builds and experiments with technical safeguards. Guided by empirical evidence and Stripe’s Fraud Taxonomy 3.0 (FT3) framework, you will translate threat intelligence into precise technical control requirements, such as API rate limits, step-up challenges, parameter validation, and pre-debit holds. You will run experiments to evaluate risk reduction against the impact on legitimate user conversion, carefully balancing security and product velocity. You will manage controls through a structured incubation lifecycle, build automated regression suites to prevent threats from recurring, and partner with product engineering teams to transfer mature, long-term defenses. Responsibilities Rapid control prototyping: Design, prototype, and deploy technical controls across API, protocol, and product boundaries to address high-impact abuse vectors. Evidence-based technical requirements: Translate empirical attacker evidence and FT3 threat research from Abuse Research, Fraud, and Security teams into precise technical abuse requirements and control specifications. Control co-design: Collaborate with teams across Stripe to design resilient, secure controls across payments, onboarding, identity, and Connect surfaces. Risk experimentation: Run rigorous experiments and A/B tests to measure risk reduction against the impact on legitimate user conversion, optimizing controls to minimize friction while neutralizing threats. Regression testing: Build comprehensive regression test suites and automated attack simulations with Abuse Research to ensure mitigated abuse vectors do not recur. Stakeholder management: Execute ACE’s incubation model by defining handoff criteria, operational documentation, timelines, and target dates for transferring successful controls to product teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in security engineering, software engineering, application security, or anti-abuse engineering in a high-scale production environment. A bachelor’s or master’s degree in computer science, cybersecurity, software engineering, or a related technical field, or equivalent practical experience. A strong software development background, with proficiency in Python, Go, Java, or a similar production programming language, as well as advanced SQL skills for analyzing system telemetry. Experience using frontier AI models for software development, learning, and analysis. Hands-on experience building API-level safeguards, rate-limiting frameworks, authentication or authorization checks, or input-validation controls. Experience with automated testing frameworks, including writing unit, integration, and regression tests for critical backend software. Strong cross-functional collaboration and communication skills, with a track record of partnering across security, product, and platform teams to drive technical outcomes. Preferred qualifications A track record of designing and executing A/B tests, evaluating control efficacy, and balancing security safeguards against user conversion friction. Expertise in threat modeling, secure systems architecture, and modern application-security design principles. Familiarity with established threat frameworks, such as FT3 or MITRE ATT&CK, and experience applying adversary kill-chain analysis to build resilient defenses. Knowledge of financial fraud vectors, threat-actor tactics, techniques, and procedures, and attacker infrastructure, including account takeover, card testing, and credential stuffing. Hands-on experience with large-scale data-processing platforms, such as Databricks, Trino, or PySpark, to monitor and measure control performance across distributed systems. Experience incubating software features, establishing clear operational handoff criteria, and transitioning ownership to partner engineering teams.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Control Engineering (ACE) is Stripe’s rapid-response technical defense and control incubator. When urgent abuse vectors emerge, ACE uses real-world attacker telemetry to prototype, test, and deploy software safeguards before vulnerabilities can be exploited at scale. We partner closely with Fraud, Risk, Abuse Research, and Product Engineering to run rigorous experiments that balance effective risk mitigation with legitimate user activity and conversion. Operating as both a strike team and an incubator, ACE builds automated regression suites to prevent threats from recurring and transfers mature controls to long-term product owners across Stripe. What you’ll do As an Abuse Control Engineer on the ACE team, you will design, prototype, and incubate technical defenses that safeguard Stripe’s financial ecosystem against complex, cross-cutting abuse vectors. When emerging threat patterns reveal weaknesses in Stripe products, ACE rapidly builds and experiments with technical safeguards. Guided by empirical evidence and Stripe’s Fraud Taxonomy 3.0 (FT3) framework, you will translate threat intelligence into precise technical control requirements, such as API rate limits, step-up challenges, parameter validation, and pre-debit holds. You will run experiments to evaluate risk reduction against the impact on legitimate user conversion, carefully balancing security and product velocity. You will manage controls through a structured incubation lifecycle, build automated regression suites to prevent threats from recurring, and partner with product engineering teams to transfer mature, long-term defenses. Responsibilities Rapid control prototyping: Design, prototype, and deploy technical controls across API, protocol, and product boundaries to address high-impact abuse vectors. Evidence-based technical requirements: Translate empirical attacker evidence and FT3 threat research from Abuse Research, Fraud, and Security teams into precise technical abuse requirements and control specifications. Control co-design: Collaborate with teams across Stripe to design resilient, secure controls across payments, onboarding, identity, and Connect surfaces. Risk experimentation: Run rigorous experiments and A/B tests to measure risk reduction against the impact on legitimate user conversion, optimizing controls to minimize friction while neutralizing threats. Regression testing: Build comprehensive regression test suites and automated attack simulations with Abuse Research to ensure mitigated abuse vectors do not recur. Stakeholder management: Execute ACE’s incubation model by defining handoff criteria, operational documentation, timelines, and target dates for transferring successful controls to product teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in security engineering, software engineering, application security, or anti-abuse engineering in a high-scale production environment. A bachelor’s or master’s degree in computer science, cybersecurity, software engineering, or a related technical field, or equivalent practical experience. A strong software development background, with proficiency in Python, Go, Java, or a similar production programming language, as well as advanced SQL skills for analyzing system telemetry. Experience using frontier AI models for software development, learning, and analysis. Hands-on experience building API-level safeguards, rate-limiting frameworks, authentication or authorization checks, or input-validation controls. Experience with automated testing frameworks, including writing unit, integration, and regression tests for critical backend software. Strong cross-functional collaboration and communication skills, with a track record of partnering across security, product, and platform teams to drive technical outcomes. Preferred qualifications A track record of designing and executing A/B tests, evaluating control efficacy, and balancing security safeguards against user conversion friction. Expertise in threat modeling, secure systems architecture, and modern application-security design principles. Familiarity with established threat frameworks, such as FT3 or MITRE ATT&CK, and experience applying adversary kill-chain analysis to build resilient defenses. Knowledge of financial fraud vectors, threat-actor tactics, techniques, and procedures, and attacker infrastructure, including account takeover, card testing, and credential stuffing. Hands-on experience with large-scale data-processing platforms, such as Databricks, Trino, or PySpark, to monitor and measure control performance across distributed systems. Experience incubating software features, establishing clear operational handoff criteria, and transitioning ownership to partner engineering teams.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Administrative Business Partner team works with Stripe’s leaders to support their day-to-day administrative and operational needs while contributing to projects that support the company’s strategic priorities. What you’ll do Stripe is seeking an organized and composed individual with strong attention to detail, communication skills, and professional drive to support the Office of the President. This role will report directly to the Lead Administrative Business Partner to the President and will be responsible for a wide range of tasks. A successful candidate will bring a “no task too big, no task too small” mindset, exercise sound judgment, and partner effectively with leaders and individuals across the organization. This individual should also demonstrate discretion, resilience, and experience working in ambiguous environments. Responsibilities Provide administrative support to our President, Product and Business by managing a complex calendar Support research and logistics for unique, high-profile offsite events Travel to offices and support onsite responsibilities as needed Track, manage, and reconcile expenses monthly Manage end-to-end travel, including planning, booking, and creating itineraries in advance of domestic and international trips Identify opportunities to establish new administrative systems and processes and improve existing ones Own and manage ad hoc projects as needed Build cross-functional relationships across departments Support general office duties as needed Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you’re encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of administrative experience at a rapidly scaling or large company You’re highly organized, with strong attention to detail and an ability to execute You have excellent time management skills and can quickly shift tasks and priorities as needed You can work across roles and teams in a fast-paced, changing environment while remaining flexible, proactive, resourceful, and efficient You communicate, perform, and respond well under pressure or in ambiguous situations You enjoy improving processes to make them more efficient You handle sensitive information and situations with care and confidence You can anticipate and respond to the needs of others You have experience working at a high-growth technology startup
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb), and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement. What you'll do We're hiring a Security Engineer to build and scale the Bridge security foundation. This is a rare opportunity to design a security program from the ground up, while also leveraging the infrastructure, best practices, and tooling of one of the most mature security organizations in the industry. Responsibilities Design and implement the Bridge security roadmap from first principles to production. Identify and tackle the most important Bridge security risks quickly and pragmatically. Integrate with Stripe infrastructure where it makes sense, and find custom solutions where it doesn't. Lead threat modeling and hardening efforts for the Bridge money movement systems in collaboration with crypto and infra teams. Build key security capabilities, including monitoring, secrets management, incident response, access controls, and CI/CD hardening. Reinforce engineering best practices around secure development and infrastructure. Ensure Bridge meets compliance and audit expectations as we scale to more regulated markets. Collaborate cross-functionally with engineering, product, and the Stripe security organization to move fast without compromising safety. Who you are Minimum requirements 8+ years of experience in Security engineering. Experience building or scaling security programs at a startup or in an embedded role. Preferred qualifications Experience in fast-paced startup environments, building security practices from the ground up. Startup mindset—scrappy, pragmatic, and quick to solve the most critical problems. Comfort writing and debugging backend application code, with Ruby experience preferred. Comfort with ambiguity and ability to ruthlessly prioritize. Ability to balance security rigor with speed, especially in fast-moving environments. Clear communication across technical and non-technical stakeholders. Interest in the potential of crypto and stablecoins to power global financial infrastructure.