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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Application Platform is part of Product Platform within Figma’s Infrastructure organization. We build shared foundations that help engineers ship backend product work quickly, safely, and reliably. The team owns a large Ruby application that powers Figma’s REST APIs, asynchronous jobs, and workflow orchestration. Our systems sit on critical production paths and shape the day-to-day experience of backend engineers across Figma. We’re looking for an experienced backend engineer with meaningful production Ruby experience who enjoys building for other engineers. You don’t need to be a Ruby language specialist. You should be comfortable making informed tradeoffs in a substantial shared codebase and turning recurring problems into durable systems, tools, and paved paths that improve engineering velocity across the company. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design and evolve shared Ruby frameworks for REST APIs, asynchronous jobs, workflow orchestration, and data access Improve the availability, reliability, scalability, and performance of backend systems that support critical product functionality Modernize a large Ruby codebase through safe architectural changes, including moving REST APIs from Sinatra toward Rails and introducing stronger endpoint abstractions and type safety Make backend development faster by improving hot reloading, local workflows, test infrastructure, CI reliability, debugging tools, and iteration speed Strengthen the scalability, isolation, observability, and recovery capabilities of Figma’s asynchronous job platform Partner with product engineers—your customers—and Infrastructure teams to identify recurring pain points and turn them into reusable platform capabilities Establish pragmatic engineering practices through shared libraries, APIs, documentation, tooling, code review, and technical guidance Mentor other engineers and contribute to a culture of thoughtful execution, high technical standards, and shared ownership We'd love to hear from you if you have: Bring 5+ years of professional software engineering experience, including 3+ years building production systems with Ruby Build, maintain, and evolve large Ruby applications and shared backend codebases that support multiple engineering teams Design reliable distributed systems at production scale, including APIs, background processing, testing, observability, and operations Improve complex, established systems through architecture, modularization, migrations, performance, reliability, or developer tooling Create scalable abstractions, navigate technical tradeoffs, and collaborate with and mentor engineers across teams While not required, it’s an added plus if you also have: Experience with background-job or workflow systems, including retries, idempotency, scheduling, backpressure, isolation, and failure recovery Experience with AWS services such as SQS and EKS, workflow systems such as Temporal, or infrastructure tools such as Kubernetes and Terraform Experience improving test performance, local development environments, CI systems, or large-scale code migrations At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
About the Team The Corporate Security team ensures the physical safety and security of the organization's assets, operations, and personnel. We are committed to maintaining a secure environment that enables our team to focus on advancing artificial intelligence in a responsible manner. About the Role As a Protective Intelligence & Threat Analyst, you will identify, assess, and communicate physical security threats affecting OpenAI, its personnel, executives, operations, and assets. You will leverage open-source intelligence, social media, investigative tools, and other information sources to assess violent or disruptive threats, geopolitical developments, and emerging risks relevant to the company. The role will support a broad range of Protective Intelligence activities, including persons of interest investigations, behavioral threat assessment, executive and individual risk assessments, event and travel security assessments, and time-sensitive intelligence support to Corporate Security and cross-functional partners. You will turn complex and often incomplete information into clear assessments and actionable recommendations that help inform security and protective decisions. We are seeking candidates with intelligence experience, particularly in protective intelligence, threat investigations, or behavioral threat assessment. Successful candidates will understand the intelligence cycle, OSINT investigative techniques, corporate physical security, risk management, and threat assessment, and will be comfortable operating independently in a fast-moving environment involving sensitive and occasionally high-profile matters. This role could be based in San Francisco, CA, or may be a remote role for the right candidate. We use a hybrid work model of 3 days in the office per week. Relocation offered for those outside of the Bay Area. In this role, you will: Identify and investigate potential physical threats to OpenAI, its executives, employees, facilities, operations, and other assets using OSINT, investigative tools, and structured analytical techniques. Conduct persons of interest (POI) and behavioral threat investigations to evaluate the credibility, intent, capability, and potential severity of identified threats and provide appropriate risk mitigation recommendations. Conduct individual risk assessments and develop concise intelligence products and briefings that help Corporate Security and protective teams understand the evolving threat environment surrounding executives and other at-risk personnel. Assess threats and security considerations associated with executive travel, company events, public appearances, meetings, and other activities requiring heightened protective awareness. Provide timely intelligence support to Executive Protection and other Corporate Security partners, translating complex or rapidly evolving information into actionable protective recommendations. Research and assess geopolitical, social, activist, and other emerging developments that may create physical security risks to OpenAI personnel, operations, infrastructure, or events. Prepare and disseminate clear, decision-oriented intelligence assessments, threat briefings, and other products for senior leaders, protective teams, and relevant stakeholders. Analyze and manage OSINT data collections in ways that improve discoverability, retrievability, analysis, and appropriate dissemination. Leverage advanced analytical tools, automation, and emerging technologies to improve threat detection, investigations, assessments, and the broader intelligence cycle. Maintain and improve methodologies, protocols, and procedures for protective intelligence collection, analysis, assessment, and dissemination. Develop strong intelligence-sharing and working relationships across Corporate Security and with relevant internal and external partners. You might thrive in this role if you have: 5+ years of relevant experience in protective intelligence, threat investigations, intelligence analysis, behavioral threat assessment, executive protection intelligence, or a related field. Strong judgment and the ability to assess incomplete or ambiguous information, distinguish signal from noise, and communicate risk with appropriate context and confidence. Excellent written and verbal communication skills, including the ability to synthesize information from multiple sources into concise, actionable intelligence products for audiences ranging from protective operators to technical stakeholders and senior leaders. Experience assessing risks involving executives, high-profile individuals, events, travel, or other environments requiring time-sensitive security decision-making. Technical proficiency or demonstrated interest in using APIs, automation, Python, data platforms, AI-enabled tools, and other technologies to improve intelligence collection, analysis, and threat detection. The ability to operate independently while collaborating effectively within a small, dynamic, globally distributed team and across Communications, Government Relations, People, Legal, Information Security, Executive Protection, and other partners. Familiarity with protective intelligence and threat management platforms such as Ontic and with structured behavioral threat assessment methodologies such as those used by ATAP. Comfort supporting time-sensitive security matters, including occasional nights or weekends during significant incidents, events, travel, or crises. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the team The OpenAI for Government team partners with federal, state, local, defense, national security, and international public-sector organizations to securely and responsibly adopt frontier AI, strengthen public services, and deliver meaningful mission impact. About the role OpenAI is seeking a strategic and deeply technical leader to serve as the Head of Government Technical Success. This leader will oversee the technical functions across the government customer lifecycle, spanning pre-sales engagement, prototype-to-production delivery, and post-sales adoption and value realization. You will define and operate a unified technical success strategy across federal civilian, defense and national security, state and local, international public sector, and industry partners. Your mission is to help customers identify the highest value applications of OpenAI’s technology, navigate the technical and organizational requirements of government environments, move those applications into production, and scale adoption in ways that deliver measurable mission impact. This role combines organizational leadership, technical judgment, executive customer engagement, operating rigor, and product influence. You will partner closely with Government Sales, Product, Engineering, Research, Security, Legal, Global Affairs and Policy, and other teams to ensure a seamless customer experience for governments in the United States and around the world. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will Set and continuously refine the strategy, operating model, and priorities for Government Technical Success, aligning the organization to OpenAI’s broader objectives and the distinct needs of government customers. Build and lead an organization of technical success personnel, including hiring, organizational design, manager development, career growth, and high standards for technical and customer-facing excellence. Create a seamless technical journey for government customers, including discovery and technical qualification through architecture, prototyping, production deployment, enablement, adoption, and ongoing value realization. Partner with Government Sales and account leaders on technical strategy, account planning, resource allocation, and engagement models, enabling the team to focus its deepest support on the opportunities with the greatest mission value and strategic importance. Serve as a technical executive sponsor for OpenAI’s most strategic government and partner relationships. Build trust with senior mission leaders, CIOs, CTOs, CISOs, technical teams, and other key government stakeholders. Guide internal teams and customers through the realities of government deployment, including security, privacy, identity, data handling, governance, accessibility, integration, compliance, procurement, accreditation, and change management requirements. Ensure customers can successfully evaluate, configure, integrate, deploy, and adopt OpenAI products in the appropriate government environments, including ChatGPT Enterprise, Codex, the OpenAI API, and emerging capabilities. Establish clear measures of technical success across the customer lifecycle, including technical qualification, deployment velocity and quality, production use, activation and sustained adoption, account health, renewal and expansion, customer satisfaction, and demonstrated mission outcomes. Scale the organization’s impact through reusable playbooks, reference architectures, demos, prototypes, workshops, training, community resources, implementation patterns, and partner enablement. Develop strong operating partnerships with systems integrators, cloud and technology partners, and implementation teams that help government customers move from experimentation to durable production deployments. Represent the technical voice of government customers by synthesizing field patterns, use cases, blockers, product gaps, and emerging requirements into feedback for Product, Engineering, Research, Security, and Policy teams. Anticipate customer and market challenges, intervene directly on critical engagements, and bring clarity to ambiguous or high-stakes situations. Champion a customer-first and mission-first culture that pairs urgency with safety, responsibility, public trust, and long-term stewardship. You’ll thrive in this role if you Bring 10+ years of experience with public sector customers and have a strong track record of building and leading multidisciplinary technical customer-facing organizations across the full customer lifecycle, including developing and leading managers. Have led leaders and high-performing technical teams through periods of rapid growth, ambiguity, and organizational change, and can create clarity without adding unnecessary process. Bring deep technical acumen in AI and platform technologies, with credibility across model behavior and limitations, APIs and SDKs, agentic systems, retrieval and evaluation patterns, enterprise architecture, identity, data controls, security, cloud integration, reliability, observability, and operational readiness. Have significant experience serving government or similarly complex regulated customers and understand how mission objectives, security and compliance requirements, procurement, implementation partners, workforce adoption, and public accountability shape technical delivery. Have meaningful experience serving international government customers or leading international teams, with a practical understanding of how regulatory, procurement, security, data sovereignty, policy, and delivery requirements vary across countries and regions. Have led complex AI, machine learning, or enterprise platform implementations from early discovery through stable production and scaled adoption. Can translate complex technical concepts, tradeoffs, and strategies into clear decisions for executive, technical, operational, policy, and non-technical audiences. Are an exceptional executive communicator who can build trust, present a compelling point of view, listen deeply, and navigate consequential customer relationships. Use data and field evidence to evaluate organizational effectiveness, customer health, resource allocation, and technical success, and can turn that evidence into action. Collaborate effectively across Sales, Product, Engineering, Research, Security, Legal, Policy, and partner organizations, and can influence outcomes without relying on formal authority. Operate with high ownership, strong judgment, and a willingness to dive into the details when needed. Lead with humility, curiosity, and care for people, and are committed to building an inclusive, high-accountability team. Are personally committed to the safe and responsible development and deployment of AI for the benefit of the public. Nice to have Leadership experience across multiple public-sector segments, such as federal civilian, defense and national security, state and local, or international government. Experience in the AI industry or leading technical success for an enterprise platform product. Experience serving as the technical executive sponsor and escalation authority for strategic accounts. Experience building partner-led delivery models with systems integrators, cloud providers, or implementation partners. An existing U.S. security clearance; a clearance is not required, but strongly preferred. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our product teams work across research, engineering, product, data, and design to bring OpenAI’s technology to people and businesses around the world. Design plays a critical role in making powerful AI intuitive, useful, and trustworthy. We hold a high bar for quality and build experiences that earn users’ confidence, while moving quickly and learning from real-world feedback. We favor early validation and continuous refinement over waiting until every detail is perfect. About the Role We’re looking for a Product Design Leader to shape how startups, small businesses, and growing teams discover, adopt, and unlock lasting value from Codex and ChatGPT. You’ll lead design across the B2B growth journey, creating experiences that turn the potential of AI into meaningful, everyday impact for this user base. This role is a mix of team leadership and hands-on design execution. You’ll lead and develop a small team of designers, contribute directly to high-impact projects, and help set the standard for impactful, simple, user-centric experiences. You balance exceptional craft with momentum, creating a culture where the team launches, learns, and improves quickly. You already use tools such as Codex to extend what you can build. As a leader, you help designers strengthen their judgment, confidence, and influence through clear and actionable feedback. You’re also a highly effective cross-functional partner who brings people together, navigates ambiguity, and builds alignment through clear communication and collaborative problem-solving. Codex is on an extraordinary trajectory, and this role offers a rare opportunity to work across both sides of the product: the consumer experiences through which people first discover and adopt our technology, and the business experiences that help teams use it together. You’ll bring a high bar for craft, strong product judgment, and comfort using data to guide decisions without losing sight of the human experience. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead design for growth experiences across Codex and ChatGPT for our Business users. Manage, mentor, and develop a small team (2–5+) of product designers, creating a culture of craft, ownership, candid feedback, and high performance. Operate as a hands-on design leader, taking on select projects and contributing directly at important moments. Set a high bar for product quality across interaction design, visual craft, systems thinking, content, and end-to-end experience. Partner closely with product, engineering, data science, research, and go-to-market teams to shape strategy and execution. Design and improve experiences across discovery, onboarding, activation, engagement, collaboration, conversion, and retention. Use quantitative data, experimentation, research, and qualitative insights to identify opportunities and evaluate outcomes. Translate complex and rapidly evolving AI capabilities into clear, approachable experiences for people with a wide range of technical expertise. Move fluidly between long-term product vision and fast, iterative execution. Help define what AI-native growth experiences should look, feel, and behave like. You might thrive in this role if you: Have a portfolio demonstrating exceptional product thinking, interaction design, and visual craft across complex, shipped products. Are a player-coach who enjoys developing other designers while remaining close to the details of the work. Have managed product designers, or are a senior design leader who has meaningfully mentored others, led complex initiatives, and raised the quality of a broader team. Can coach designers to move quickly while maintaining a high bar for clarity, coherence, and craft. Are fluent in using AI as part of how you explore, prototype, communicate, and create. Are comfortable working with data and experiments, and can balance quantitative signals with research, judgment, and design intuition. Possess strong product judgment and can connect user needs, business goals, and technical possibilities. Can turn ambiguous, fast-moving problems into a clear vision and actionable direction. Communicate clearly and can align teams around a compelling product narrative. Are excited to rethink established patterns and invent interactions that feel native to AI. Thrive in highly collaborative environments and enjoy partnering closely with engineering, product, research, and data teams. Care deeply about building products that are useful, trustworthy, and worthy of users’ time. Direct experience in growth design, developer products, or people management is welcome but not required. We’re open to experienced design managers as well as exceptional senior individual contributors who have demonstrated strong mentorship, leadership, and team-level impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The Plugin Developer Platform team builds the APIs, SDKs, and tools that let people extend ChatGPT and Codex. We work on plugins, connectors, the Model Context Protocol (MCP), and interactive apps. We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work covers plugin creation and publishing, the systems that run plugins across our products, and open standards that developers can build on. About the Role We’re looking for platform-minded engineers who know what it takes to build a platform developers want to use. You’ll work across developer-facing interfaces, APIs, and backend systems. You’ll own features from the first developer conversation through implementation and release. You’ll talk directly with developers, partners, and the open-source community. Their experience will inform the APIs and abstractions you design, the problems you prioritize, and the tradeoffs you make. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. What You’ll Do Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex. Make plugins easier to create, test, publish, update, and share. Improve compatibility and consistency across ChatGPT and Codex, including interactive app experiences. Contribute to MCP and other open standards, bringing practical developer needs into their design. Work with developers and partners to understand recurring problems and improve the platform, tooling, and documentation. Work with Product, Research, Security, and Trust & Safety on permissions, compatibility, and safe, reliable execution. You Might Thrive Here If You Have built software that other developers use. Your experience might include an open-source project, an API or SDK, a developer platform, internal tools with real users, or a devtools company. Have opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions. Enjoy talking with developers and learning what they are trying to build. Can move between product questions and technical details, identify what matters, and take work from an unclear problem through to production. Are comfortable working across web interfaces and backend systems, and learning unfamiliar parts of the stack. Want to help define how developers build software for AI agents, including through open standards such as MCP. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI's Enterprise team builds AI-powered enterprise products and shared platform capabilities that help organizations put advanced AI to work securely and at scale. Our work spans enterprise workflows, agent experiences, integrations, identity, administration, security, governance, and deployment. About the Role As a Technical Program Manager on Enterprise, you will lead the technical strategy and execution behind the products and shared capabilities that make ChatGPT, Codex, and future OpenAI products useful, secure, and scalable for organizations. You will translate customer needs, competitive dynamics, and product priorities into actionable plans, influence architectural direction, and deliver durable capabilities across application, platform, and infrastructure layers. The role requires deep technical fluency, strong product judgment, and the ability to move between hands-on execution and broader enterprise strategy. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Drive technical strategy and execution for enterprise product and AI workflow initiatives, from design through implementation, launch, customer rollout, and iteration. Partner with engineering teams to influence architectural direction, interface definitions, and implementation tradeoffs across full-stack products, APIs, integrations, and shared platform systems. Translate enterprise customer requirements into actionable product priorities across AI-powered workflows, agent experiences, integrations, permissions, data access, evaluations, identity, security, governance, and deployment readiness. Represent the needs of enterprise buyers, IT administrators, security teams, business leaders, developers, and end users in product and technical decisions. Identify adoption barriers, competitive gaps, and opportunities to make OpenAI products easier for organizations to evaluate, purchase, deploy, manage, and scale. Balance near-term customer needs and delivery commitments with long-term platform direction, technical quality, and responsible deployment. Coordinate enterprise launch readiness, including security and operational requirements, customer-facing dependencies, escalation paths, and post-launch follow-through. Drive alignment across Product, Engineering, Security, Safety, Legal, Design, and GTM, with clear ownership, milestones, sequencing, and decision-making. Work directly with enterprise customers, design partners, and customer-facing teams to identify high-value workflows, understand deployment friction, and turn recurring customer needs into scalable product and platform improvements. Define success through measurable improvements in enterprise activation, workflow quality, production readiness, sustained adoption, customer trust, and business impact. Improve execution through practical operating mechanisms, scalable tooling, and data- or AI-assisted workflows. Communicate program health, technical risks, recommendations, and consequential tradeoffs clearly to engineering teams and senior leadership. You might thrive in this role if you: Have a strong track record leading complex technical programs across enterprise software, cloud platforms, developer products, or AI systems. Bring strong technical acumen across several of the following areas: full-stack product systems, client technologies, API development, scalable architecture, and enterprise integrations, with a track record of influencing architectural direction and technical decisions. Understand enterprise requirements such as SSO, SCIM, role-based access control, audit logging, data residency, compliance, and administrative controls. Understand how enterprises evaluate, buy, deploy, and govern software, including the different priorities of buyers, administrators, security teams, developers, and end users. Can connect technical architecture, hands-on problem-solving, customer conversations, and strategic decisions, connecting implementation details to product direction and business outcomes. Bring strong product judgment across modern AI systems, including agents, connectors, tool use, retrieval or context, evaluations, and the tradeoffs across reliability, latency, cost, safety, and user experience. Exercise sound judgment in ambiguous environments and can bring structure to complex work without slowing teams down. Experience leading enterprise software launches involving security, identity, compliance, or deployment readiness is preferred. Communicate clearly, build trust across functions, and influence decisions without relying on formal authority. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Safely delivering increasingly capable AI systems requires scalable technical safeguards, clear ownership of emerging risks, rigorous deployment readiness, and close coordination across research, engineering, product, operations, legal, policy, and external partners. Our Technical Program Managers lead complex, high-stakes initiatives that turn safety commitments into deployed systems and measurable outcomes. We work across model development, infrastructure, product, and operational response to help ensure our technology is deployed responsibly and cannot be used to cause serious real-world harm. About the Role We’re seeking Technical Program Managers to drive complex product, platform, and safety initiatives across ChatGPT, API, enterprise, and related deployment environments. These roles operate at the intersection of technical strategy and execution: you will turn safety and product priorities into actionable plans, influence architectural and operational decisions, and deliver durable capabilities across model, infrastructure, application, and platform layers. Depending on the role, you may enable sensitive or high-impact model deployments, integrate safeguards into cloud and API platforms, prevent violent misuse and other serious harms, improve detection and enforcement systems, create platform solutions for safety or establish new programs as risks evolve. You will partner deeply with engineers, researchers, product managers, and operational teams while communicating technical tradeoffs and program decisions to senior leadership. You bring technical fluency, product judgment, and a strong execution record. You’re comfortable navigating ambiguity, advocating for users and developers, balancing safety with model usefulness, and leading cross-functional work with urgency, rigor, and empathy. Specific focus areas and scope will vary by opening and level. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner with product, engineering, research, and design to shape technical roadmaps, long-term platform direction, and safeguards priorities across ChatGPT, API, enterprise, and cloud environments. Translate product and safety objectives into execution plans that balance near-term delivery, long-term platform evolution, customer needs, and responsible deployment. Lead cross-functional programs end to end—from problem definition and technical design through implementation, launch, iteration, and operational follow-through. Own milestones, dependencies, risk mitigation, decision-making, and accountability across engineering, infrastructure, integrity, trust and safety, legal, policy, operations, and go-to-market teams. Partner with engineers on system architecture, public and internal APIs, cloud deployment patterns, platform integrations, operational failure modes, and technical tradeoffs. Drive the development, integration, or rollout of safeguards such as model evaluations, post-training mitigations, classifiers, abuse detection, monitoring, enforcement workflows, human review, and agent-assisted review. Coordinate readiness for sensitive or high-impact deployments, ensuring appropriate safety coverage, escalation paths, operational controls, and alignment with external cloud or enterprise partners. Identify emerging misuse and severe-harm risks; define ownership and response mechanisms across prevention, detection, investigation, enforcement, and continuous improvement. Establish meaningful metrics for program delivery, deployment readiness, safety effectiveness, operational quality, and user or developer experience. Represent customer and developer needs in technical and leadership decisions, balancing risk reduction, model usefulness, implementation complexity, speed, and scale. Communicate program health, risks, recommendations, and consequential tradeoffs clearly to engineering teams, cross-functional partners, and executives. Improve delivery and safety outcomes through practical operating mechanisms, scalable tooling, and data- or AI-assisted workflows. You might thrive in this role if you: Have a strong track record of delivering high-impact technical programs across product, platform, API, infrastructure, machine learning, or safety domains. Bring strong technical judgment across distributed systems, cloud deployments, public or internal APIs, developer platforms, production machine learning, or scalable product architecture. Can engage credibly with engineers on system design, implementation tradeoffs, reliability, deployment constraints, and operational risks. Have delivered platforms or developer-facing capabilities and understand how technical decisions affect customer experience, developer experience, and product usefulness. Understand how safety, integrity, or abuse-prevention systems work, including evaluations, model guardrails, classifiers, monitoring, enforcement, investigations, and incident response. Bring strong program management discipline and can coordinate multiple workstreams, resolve complex dependencies, and turn ambiguity into accountable execution. Demonstrate product judgment and can balance user and customer needs with model usefulness, safety risk, technical complexity, and business priorities. Communicate clearly and empathetically with engineering teams, executives, policy and legal partners, and external stakeholders. Are comfortable owning high-stakes programs that require executive presence, cross-organizational influence, and sound decisions under uncertainty. Have relevant experience with sensitive deployments, major cloud providers, or serious-harm domains such as violent misuse, child safety, cybersecurity, or other emerging threats. Are hands-on, curious, and motivated to help ensure increasingly capable AI systems are deployed responsibly. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery Document proactive engagement strategies as part of high quality, bespoke enablement plans Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders Identify and empower internal champions who can advocate for Figma within their organizations Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration Deliver live and scalable training sessions customized to customer maturity and needs We'd love to hear from you if you have: 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS Excellent communication skills, with the ability to connect with a wide range of customer personas Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams This role will focus on supporting customers using our product in Latin America, written and spoken fluency in Portuguese, Spanish and English is required While not required, it’s an added plus if you also have: Experience using Figma or working with design and collaboration tools Background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
About the Team The Intelligence and Investigations team is dedicated to ensuring the safe, responsible deployment of AI by rapidly detecting and mitigating abuse. Our team leverages the latest testing methodologies to uncover vulnerabilities and emerging threats, helping safeguard OpenAI’s products and users. We work closely with cross-functional partners across product, policy, and engineering to drive a comprehensive defense strategy against evolving adversarial challenges. About the Role As a Red Team Specialist focused on cyber, you will help answer two practical questions: What cyber capabilities can our models provide to real-world attackers, and do our safeguards remain effective when those attackers use increasingly sophisticated techniques? The role combines scaled evaluation with expert-driven testing. You may bring deeper experience in cybersecurity and use that expertise to judge whether a model’s behavior meaningfully changes attacker capability. Alternatively, you may bring deeper experience in model evaluations, automation, or agentic harnesses and apply those skills to building rigorous cyber testing. We do not expect every candidate to be equally deep in both areas, but successful candidates will have a strong foundation in one and enough fluency in the other to work effectively across the boundary. Most of your work will focus on model cyber capabilities and safeguards; you will also spend a portion of your time testing novel abuse risks in agentic systems. This role is located in San Francisco, CA or Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and run rigorous evaluations of model cyber capabilities and safeguards, including policy adherence, correct refusal, over refusal, and resilience to jailbreaking and other adversarial techniques. Conduct hands-on testing to understand what models can enable when used by experienced security practitioners, including through task-specific harnesses, scaffolding, and multi-step workflows. Distinguish benchmark or policy failures from behavior that creates meaningful real-world risk, considering feasibility, attacker uplift, reliability, and the capabilities already available elsewhere. Build and improve automated testing infrastructure that supports repeatable measurement, rapid iteration, and statistically grounded analysis across models and product surfaces. Test novel abuse risks in agentic systems, including indirect prompt injection, agent hijacking, and other ways adversaries may manipulate systems that use tools or act on external information. Translate findings into clear risk assessments and actionable recommendations for Security, Research, Product, Policy, and Engineering partners. Contribute a portion of your time to Safety Bug Bounty work, particularly where reports require cyber expertise. You might thrive in this role if you: Bring substantial depth in at least one of the following areas: Cybersecurity, such as application security, penetration testing, vulnerability research, adversary simulation, or red-team operations. You can assess whether a demonstrated capability is reliable, feasible, and meaningfully dangerous. AI model evaluation, such as designing and running evals, building agentic harnesses, automating adversarial testing, constructing datasets, or analyzing model behavior at scale. You can turn an ambiguous risk question into a reproducible testing approach. Across either profile, you should also have: Working literacy across both cybersecurity and model evaluation, with an interest in developing further depth outside your primary area. The ability to write code and build practical testing tools, particularly for automating experiments, orchestrating models, or analyzing results. An attacker mindset and an interest in discovering failure modes that standard evaluations may not capture. Clear written and verbal communication, including the ability to explain technical findings, limitations, and risk to audiences with different backgrounds. Experience working across technical and non-technical teams to move from a finding to a decision, mitigation, or follow-up test. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere. About the Role As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve. This role is based in Abu Dhabi, UAE. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this role, you will: Partner directly with enterprise and digital native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria. Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes. Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators. Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance. Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution. Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact. Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback. Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments. You’ll thrive in this role if you: Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting. Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management. Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable. Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment. Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost. Can connect technical decisions to customer workflows, adoption, and measurable business outcomes. Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives. Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments. Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We are seeking a Tax Lead to join our global Tax and Treasury team. In this pivotal role, you’ll help Notion navigate a complex global tax environment, create tangible value, strengthen our tax operations, and work collaboratively to develop tax-efficient strategies that enable business expansion and innovation. Your work will be pivotal to building a world-class tax function and making a lasting impact on Notion’s success and growth. This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Serve as a technical subject matter expert, proactively identifying risks and advising leadership on tax implications of special projects. Direct all U.S. federal, state, local, GAAP, and SEC tax reporting requirements; prepare and review quarterly and year-end tax provisions, journal entries, and reconciliations. Drive operational efficiency by building out a modern tax roadmap to automate processes, streamline close procedures, and enhance SOX internal controls. Support IPO-readiness tax work streams, including SEC reporting requirements, audit coordination, and effective tax rate modeling. Oversee and manage key global tax compliance requirements, ensuring timely and accurate filings, withholding tax obligations, transfer pricing documentation, and multi-jurisdictional reporting. Develop and execute audit defense strategies supported by robust technical documentation. Advise leadership on controversy risk, audit developments, and resolution strategies, including financial statement implications (e.g., FIN 48). Partner closely with Legal, FP&A, Accounting, and Treasury to assist in implementing tax-efficient global structures while ensuring compliance. Build tax forecasts and reporting cadences that support leadership decision-making. Mentor a high-performing tax team through day-to-day guidance and coaching, fostering a culture of continuous learning, professional growth, and accountability. Skills You'll Need to Bring: BA/BS in Accounting, Finance, or a related field; CPA and/or Master of Taxation is preferred. 8+ years of progressive tax experience across public accounting and/or in-house at a multinational, high-growth company. Hands-on experience with preparing quarterly and annual tax provisions. Experience reviewing tax due diligence materials or supporting M&A transactions from a tax perspective. Extensive experience in financial reporting, internal controls, tax compliance, and audits. Experience partnering effectively across Accounting, Finance, Legal, Treasury, and business stakeholders to solve complex tax and operational problems. Proven ability to operate independently, manage ambiguity, review complex technical work, and deliver high-quality outcomes in fast-paced environments. Public company experience, including exposure to SEC reporting, SOX controls, and 10-Q/10-K tax disclosures. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $210,000 - $240,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy . #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
About the Team OpenAI's Go-To-Market team helps organizations understand, adopt, and scale the use of advanced AI across their businesses. Our team brings together Sales, Solutions, Customer Success, Marketing, Partnerships, and other cross-functional leaders to support customers in deploying AI responsibly and delivering meaningful business outcomes. About the Role As an Account Director focused on Media, you will lead relationships with a select portfolio of the largest and most strategically important media, entertainment, publishing, streaming, and digital content companies. You will help these organizations apply OpenAI's technology to transform content creation, audience engagement, advertising, personalization, customer experience, employee productivity, and new AI-powered products and services. This role combines deep enterprise sales experience, executive relationship management, media industry knowledge, and technical fluency. You will work across complex, highly matrixed organizations to identify strategic opportunities, build alignment with senior decision-makers, and lead enterprise-wide adoption of OpenAI's products. You will own the full customer lifecycle, from strategic account planning and opportunity development through negotiation, deployment, consumption growth, and long-term expansion. In close partnership with Solutions, Product, Engineering, Research, and other internal teams, you will help shape OpenAI's media go-to-market strategy and establish durable relationships with some of the industry's most influential companies. In this role, you will: Manage a small portfolio of large, strategic media accounts and develop comprehensive, multiyear account plans. Build and maintain executive relationships with C-level and senior business leaders across technology, digital, editorial, content, advertising, audience development, product, data, and AI. Lead complex, enterprise-wide sales cycles involving multiple stakeholders, business units, procurement teams, legal teams, and technical decision-makers. Identify high-impact AI opportunities across content workflows, editorial operations, advertising, audience insights, personalization, customer care, enterprise knowledge, software engineering, and employee productivity. Help customers develop and commercialize AI-powered offerings for consumers, advertisers, creators, subscribers, and enterprise partners. Partner with Solutions, Product, Engineering, and Research teams to design customer programs, demonstrate business value, and support successful deployment. Own revenue and consumption targets, maintain an accurate forecast, and drive sustained platform adoption. Expand OpenAI's presence across brands, subsidiaries, geographies, business units, and strategic initiatives within assigned accounts. Navigate customer requirements related to security, privacy, data governance, intellectual property, content rights, and responsible AI deployment. Develop executive business cases that connect AI adoption to measurable customer outcomes, including revenue growth, audience engagement, subscriber retention, advertising performance, operational efficiency, and content velocity. Bring insights from the media market into OpenAI's product roadmap, industry strategy, and account planning. Collaborate with Marketing, Communications, Partnerships, Finance, Legal, and Business Operations to advance strategic customer relationships. Contribute to the development of a repeatable media sales motion and help build OpenAI's industry presence. We're seeking someone with experience including: 14+ years of enterprise sales experience selling AI, cloud, SaaS, PaaS, data, advertising technology, or other complex technology solutions to large enterprise customers. Demonstrated success managing and expanding relationships with major media, entertainment, publishing, streaming, advertising, or digital content companies. A consistent track record of meeting or exceeding annual revenue targets of $2 million or more. Experience leading large, complex, multiyear enterprise sales cycles and negotiating strategic commercial agreements. Established ability to build trusted relationships with CIOs, CTOs, chief digital officers, chief data and AI officers, chief product officers, content leaders, advertising leaders, and audience or subscription executives. Strong understanding of the media industry, including content production and distribution, streaming and subscription models, advertising, audience development, personalization, digital transformation, and competitive dynamics. Experience developing account strategies across highly matrixed, multinational organizations with multiple brands or business lines. Comfort discussing AI, enterprise architecture, cloud platforms, data security, content workflows, and technical implementation with both executive and technical audiences. Strong consultative selling, account planning, negotiation, and forecasting skills. A demonstrated ability to translate emerging technology into measurable business outcomes. Enthusiasm for helping large organizations deploy AI safely and responsibly at scale. You might thrive in this role if you: Enjoy owning a small number of highly strategic, high-impact accounts. Know how to create executive alignment across organizations with competing priorities. Can connect long-term media transformation to immediate, actionable customer opportunities. Are energized by building an industry-specific sales motion in an evolving market. Bring equal parts commercial discipline, curiosity, and technical fluency. Are passionate about the potential for AI to reshape how media companies create, distribute, monetize, and personalize content. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.