Explore active software engineering, data, AI, product, and design roles directly from verified employers—and make sure your resume is ready before applying.
Get an instant ATS score, missing keyword alert, and bullet rewrites tailored to your target job before submitting your application.
Legal Entity Controller (Bangalore) About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. To further this important mission, we're building our Accounting team in Bangalore Finance and are looking for someone to help us scale for the future in a fast-paced environment. Responsibilities End-to-end controllership for assigned legal entity(ies), including financial close, statutory reporting, audit readiness, regulatory filings, and adoption with the board or local management Preparation and sign-off of statutory financial statements and coordination of statutory adoption processes with local boards and directors and external advisors Manage external auditors and local service providers, setting scope, driving timelines, resolving findings, and maintaining high-quality documentation for audits, reviews, and regulatory inspections Oversee monthly, quarterly, and year-end close, leading complex journal entries, reconciliations, technical accounting assessments, variance analysis, and executive reporting packages Lead the design, implementation, and maintenance of entity-level accounting policies and internal control frameworks, and own SOX and internal control compliance and remediation where applicable Serve as the primary business partner to Tax, Treasury, Legal, FP&A, and regional finance teams on transactions and policy changes that affect the entity's accounting, tax, and regulatory outcomes Identify, prioritize, and deliver process improvements and automation initiatives that materially increase accuracy, speed, or scalability of entity accounting (RPA, ERP configuration, reporting pipelines, templates, or tooling) Resolve technical accounting questions and apply US GAAP, IFRS, and local GAAP judgment — escalate to central technical accounting teams when needed with well-formed recommendations Provide coaching and mentorship to more junior accounting teammates, and lead cross-functional projects and working groups to improve operating models Act as a subject-matter expert for entity-level reporting requests, internal and external audits, regulatory inquiries, and management escalations Qualifications Professional accountancy qualification (CA, ACA, ACCA, CIMA, or equivalent) with 9+ years of progressive accounting experience, including significant controllership exposure Deep hands-on experience with monthly and year-end close, statutory financial statement preparation, external audits, regulatory filings, and variance analysis Strong working knowledge of US GAAP and IFRS, and experience applying local GAAP and converging treatments across frameworks Demonstrated experience owning internal control programs (SOX or similar) and executing control design and remediation Track record of delivering automation or process simplification at the entity level (ERP, reconciliation tooling, reporting pipeline improvements) Strong technical and problem-solving skills, advanced Excel ability, and experience with financial systems (e.g., Oracle, Workiva, Blackline, or similar). Familiarity with SQL and BI tools or scripting is a plus. Excellent stakeholder management — ability to partner with Tax, Treasury, Legal, FP&A, and regional teams to drive timely, risk-mitigated outcomes High integrity, sound professional judgment, attention to detail, and the ability to operate under tight deadlines Experience leading or mentoring junior finance professionals and managing external advisors or service providers Nice to Have Knowledge of (or experience in) the technology or payments industry Oracle suite Hubble and SQL
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Applied ML team aims to reform how our users interact with Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include helping our users resolve issues with Stripe faster or making it easier for our users to sign up and navigate Stripe. We are using the latest LLMs as well as fine-tuning our own models. We're an end-to-end team going from ideas to models to shipping in production. You can learn more about our team’s work from this recent talk . What you’ll do As a machine learning engineer, you will be responsible for analyzing opportunities, proposing ideas, training & evaluating ML models, running experiments, and deploying everything to production. You will also have the opportunity to contribute to and influence ML architecture at Stripe as well as be a part of a larger ML community. Responsibilities Our team operates fluidly and here are some problems you may tackle: How do we evaluate a system offline & online? How do we improve performance to match (and beat) humans? How do we ensure model quality doesn’t degrade online? Does fine-tuning an LLM give us better performance? What are the right OSS and in-house platforms we should invest in? And in the process you will: Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product and strategy partners to propose, prioritize, and implement new product features Engage with the latest developments in ML/AI and take calculated risks in transforming innovative ML ideas into productionized solutions Who you are We are looking for ML Engineers who are passionate about using ML to improve products and delight customers. You have experience developing streaming feature pipelines, building ML models, and deploying them to production, even if it involves making substantial changes to backend code. You are comfortable with ambiguity, love to take initiative, and have a bias towards action. Minimum requirements Have at least 3 years of experience shipping ML systems in production Hold yourself and others to a high bar when working with production systems Take pride in taking ownership and driving projects to business impact Thrive in a collaborative environment Preferred qualifications 5+ years of experience in full time software development roles Experience shipping LLM integrations to user products with high quality Experience operating in highly ambiguous environments Knowledge about driving a hypothesis from data
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Capital provides access to fast, flexible financing to small-and-medium businesses on Stripe to accelerate their growth, and we lent over $1B in 2024. Businesses use the funds for marketing, team growth, geographic expansion, working capital, new equipment purchases, and much more. Machine learning is core to Stripe Capital’s business—we use information about businesses from their activity within and outside of Stripe and our models to automatically underwrite uniquely tailored financing offers to their needs, which banks are often unable to do. We are doing so through models with an established performance history, data infrastructure that is Stripe scale, and a strong feedback loop that includes explainability, anomaly detection and a risk portfolio management layer. We're an end-to-end team going from ideas to models to shipping in production. What you’ll do As a machine learning engineer for Stripe Capital, you'll be responsible for designing, building, training, evaluating, deploying, and owning ML models in production with the goals of providing financing opportunities to as many users as possible while satisfying financial performance goals. You'll work closely with software engineers, data scientists, product managers, and risk managers to operate Stripe’s ML powered systems, features, and products. You'll also contribute to and influence ML architecture at Stripe and be a part of a larger ML community. Responsibilities Design state-of-the-art ML models and large scale ML systems for underwriting and portfolio management for Stripe Capital based on ML principles, domain knowledge, risk, regulatory and engineering constraints Design systems to speed up the time from idea to deployment of new models Experiment and iterate on ML models (using tools such as PyTorch and TensorFlow) to achieve key business goals and drive efficiency Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product and strategy partners to propose, prioritize, and implement new product features Engage with the latest developments in ML/AI and take calculated risks in transforming innovative ML ideas into productionized solutions Who you are We are looking for ML Engineers who are passionate about building ML systems that touch the lives of millions. You have experience developing efficient feature pipelines, building advanced ML models, and deploying them to production. You are comfortable with ambiguity, love to take initiative, have a bias towards action, and thrive in a collaborative environment. We’re looking for someone who can bring new ideas to the table on building models able to push the state of the art at Stripe, especially within the regulatory and operational constraints of a financing business. Minimum requirements 5+ years of industry experience building and shipping ML systems in production Proficient with ML libraries and frameworks such as PyTorch, TensorFlow, XGBoost, as well as Spark Hands-on experience in designing, training, and evaluating machine learning models Hands-on experience in productionizing and deploying models at scale Hands-on experience in orchestrating complicated data pipelines and efficiently leveraging large-scale datasets Preferred qualifications MS/PhD degree in ML/AI or related field (e.g. math, physics, statistics) Proven track record of building and deploying ML systems that have effectively solved ambiguous business problems Experience in adversarial domains such as Lending, Trading, Fraud Experience with Deep Learning including the latest architectures such as transformers, test-time compute, reinforcement learning
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Risk Detection is focused on providing a delightful experience for our merchants and minimizing friction, while ensuring the safety of our users in the financial ecosystem. Whenever the Risk team takes action on an account, we work to notify Merchants and provide clear status on what’s happening, enable guided workflows for resolving their issues, and redefine our overall Risk processes to make them as smooth as possible for good merchants. What you’ll do We’re looking for an engineering leader to lead and grow a strong team of engineers, build relationships with customers internally and externally, and champion our vision of making Stripe’s risk management a feature that attracts and retains merchants, and becomes a product differentiator. This is an exciting opportunity to partner with teams across Stripe to build the best merchant experience, and contribute directly to Stripe’s growth. Responsibilities Support the team in delivering a high level of technical quality and impact via APIs, user-facing experiences, services, and systems Recruit, hire, scale, and develop an amazing team of engineers Executing cross-functionally with leadership, product teams, infra teams & risk strategists Be actively involved in strategic direction and platform decisions that impact all of Stripe and Stripe customers Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 3 years of engineering management experience Prior experience as a Machine Learning Engineer or equivalent Preferred qualifications You have managed teams that can collaborate with product teams, respond rapidly to customer needs along with building technology and capabilities that are strategic and foundational in nature Enjoy designing, measuring & improving user experience You are empathetic to customer needs but visionary enough to not just deliver a faster horse You are comfortable planning in quarters, and can set a vision for several years You are comfortable working with geographically distributed teams and remote workers
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Radar ML team builds the fraud detection models that protect Stripe's $1.9 trillion payment network from fraud. The team owns 10+ real-time deep learning models that must constantly evolve to stay ahead of fraudsters. Each ML improvement translates directly into dollar impact for Stripe and its users. The team's models also power the Radar product suite that tens of thousands of businesses use to screen payments and manage fraud. Radar is growing fast, and the team is actively building new products like defenses against AI token theft, free trial abuse, and programmatic attacks. What you’ll do In this role, you will own ML work across the full lifecycle: researching new fraud patterns, building and deploying models, and sharing results directly with top Stripe customers. You will have opportunities to optimize Stripe’s most intensive ML models, and opportunities to ship 0-to-1 products from scratch. Responsibilities Build, train, evaluate, and deploy ML models that detect fraud across Stripe’s global payments network Research emerging fraud patterns like token theft and develop ML solutions to address them Apply advances in deep learning to improve model quality and detection rates at scale Co-build new fraud and abuse products directly with top users Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of industry experience training, evaluating, and deploying ML models in a production environment Proficiency in Python and common data and ML frameworks like SQL, Spark, and PyTorch Strong knowledge of production ML systems; and data analysis, statistics, and experiment design fundamentals Active interest in the latest ML developments, and how they can be leveraged to solve business problems Preferred qualifications Experience building and optimizing real-time, low-latency ML infrastructure at scale Strong software engineering skills and ability to design ML solutions through entire product stack Experience applying ML to fraud detection, risk modeling, or a closely related domain Experience designing ML products used by millions of users
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The global ABP Team acts as a critical platform that enables and improves efficiencies and effectiveness across Stripe by providing high-value, high-impact administrative support to leadership. The global ABP Team is a recognized and valued team that is integral to how Stripe operates. A crucial part of the global ABP Team is our Administrative Coordinator team—a centralized group of highly motivated and skilled individuals who offer core administrative support to Stripe leaders. What you’ll do As the Administrative Coordinator program and team grow, you'll find ways to successfully build processes and systems for scale, manage hiring practices that maintain the Stripe talent bar, and manage individual contributors across multiple regions. Additionally, you'll build relationships with key stakeholders and leaders across the organization that enable and support the work of the Administrative Coordinators and the larger global ABP Team. You'll report to and partner closely with the ABP Program Manager and support operational efforts, programming, and processes for the global ABP Program, including operating cadence, rhythm of business, and documentation. Responsibilities Manage and lead a team of Administrative Coordinators Maintain an understanding of team workload and bandwidth Develop and maintain adherence to the scope of the program and ensure individuals are set up for success Maintain an understanding of team and individual performance and quality of support Develop and maintain program documentation and guidelines Provide regular and frequent feedback and coaching to individual team members Address program escalations, feedback, and concerns Develop strong executive, peer, and stakeholder relationships, maintaining effective communication channels and influencing without authority Manage the headcount and capacity planning process in partnership with the ABP Program Manager Manage the onboarding and training (and associated logistics) for new Administrative Coordinators Serve as an expert on Stripe- and ABP-related policies and guidelines (e.g., travel and expenses) and enforce with the team—provide guidance and expectations around administrative best practices, tools, and processes Identify and solve large-scale, ambiguous, and complex problems with company- and org-wide impact and drive org-wide strategic improvements Drive key changes to programs to achieve future-state objectives, including processes, documentation, measurement, etc. Draft and distribute comms across the ABP Team and to key stakeholders Ideate and implement process improvements for the global ABP Program Drive efficiency through simplification, automation, and continuous improvement of systems, processes, and ways of working Contribute to strategic planning and roadmapping for the global ABP Program Support existing tools, processes, templates, playbooks, and knowledge management efforts Exhibit excellent judgment on sensitive and cross-functional issues, building collaboration between leaders, sub-teams, and the larger organization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience managing stakeholders and influencing critical client relationships Experience in headcount planning and hiring practices Experience in project and program management Experience as an Administrative or Executive Assistant or deep knowledge of the administrative support role Preferred qualifications Experience managing or leading individuals or a small team Experience in managing global programs Experience mentoring, growing, and developing individual contributors Experience managing bandwidth and balancing workloads of multiple individuals
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do As the Manager, Global Sanctions, you will own and evolve an established sanctions function across geographies. You will be responsible for leading regional teams, driving the next phase of sanctions transformation, and partnering with Engineering and Product to modernize how sanctions operations work at Stripe. Responsibilities Lead and develop sanctions managers and analysts across regions, ensuring investigative quality, consistency, and throughput at scale Own the strategic direction of Stripe's global sanctions program, screening coverage, alert logic, escalation frameworks, and quality assurance Drive the sanctions transformation roadmap, identify where manual workflows and vendor tooling are limiting scale, and lead the shift toward automation and smarter detection Partner with Engineering and Product as a genuine co-designer, translate sanctions requirements into tooling inputs, challenge screening logic, and lead operational readiness for new capabilities Ensure every process and system change is built with audit trails, explainability, and examiner-readiness by design; lead the function through regulatory exams and supervisory inquiries Serve as the senior escalation point for complex casework Maintain deep awareness of evolving sanctions regulations globally (OFAC, EU, HMT, UN, and others) and translate changes into program requirements ahead of deadlines Report on sanctions program health, emerging typologies, and team performance to senior leadership Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 10 years of experience in sanctions compliance or financial crimes, with senior leadership experience managing cross-regional teams Deep expertise in major global sanctions regimes (OFAC, EU, HMT, UN) and sanctions screening methodologies Proven track record of improving sanctions program operations Experience evaluating or transitioning sanctions tooling, including vendor platforms and in-house or automated solutions Ability to partner credibly with Engineering and Product on tooling design, screening logic, and workflow automation Effective communicator across audiences, regulators, senior leadership, and engineering teams Experience with sanctions screening platforms and familiarity with AI-assisted screening tools Preferred qualifications CAMS or equivalent certification Background handling regulatory examinations or voluntary self-disclosure processes Experience at a global payments platform or fintech at scale
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do As the Global Sanctions Lead, you will own and evolve an established sanctions function across geographies. You will be responsible for leading regional teams, driving the next phase of sanctions transformation, and partnering with Engineering and Product to modernize how sanctions operations work at Stripe. Responsibilities Lead and develop sanctions managers and analysts across regions, ensuring investigative quality, consistency, and throughput at scale Own the strategic direction of Stripe's global sanctions program, screening coverage, alert logic, escalation frameworks, and quality assurance Drive the sanctions transformation roadmap, identify where manual workflows and vendor tooling are limiting scale, and lead the shift toward automation and smarter detection Partner with Engineering and Product as a genuine co-designer, translate sanctions requirements into tooling inputs, challenge screening logic, and lead operational readiness for new capabilities Ensure every process and system change is built with audit trails, explainability, and examiner-readiness by design; lead the function through regulatory exams and supervisory inquiries Serve as the senior escalation point for complex casework Maintain deep awareness of evolving sanctions regulations globally (OFAC, EU, HMT, UN, and others) and translate changes into program requirements ahead of deadlines Report on sanctions program health, emerging typologies, and team performance to senior leadership Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 10 years of experience in sanctions compliance or financial crimes, with senior leadership experience managing cross-regional teams Deep expertise in major global sanctions regimes (OFAC, EU, HMT, UN) and sanctions screening methodologies Proven track record of improving sanctions program operations Experience evaluating or transitioning sanctions tooling, including vendor platforms and in-house or automated solutions Ability to partner credibly with Engineering and Product on tooling design, screening logic, and workflow automation Effective communicator across audiences, regulators, senior leadership, and engineering teams Experience with sanctions screening platforms and familiarity with AI-assisted screening tools Preferred qualifications CAMS or equivalent certification Background handling regulatory examinations or voluntary self-disclosure processes Experience at a global payments platform or fintech at scale
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As our user base and global footprint grow dramatically, we have unique support problems resulting from both our type of scale and the type of businesses we partner with. The Bangalore Finance (SDC) strategy will provide operational leverage and expand our portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. What you'll do Joining the Finance team will put you amongst some of the most talented finance and operations leaders in the world. We're looking for a proven leader to build and lead the fast-growing International Accounting team within our Bangalore Finance. The International Accounting Manager for the Controllership function will supervise and evaluate a number of legal entity controllership processes and have experience implementing new systems and tools. This position will suit a person who is a hands-on manager and excited to assist in managing the monthly close, statistical reporting, compliances, coordinating with the board to adopt and approve financial statements, indirect tax filings, cash flow forecasting, intercompany accounting, statutory reporting, consolidation, and audits of all our international subsidiaries and branches. Based in the Bangalore office, you'll be on the ground floor of this function with an opportunity to set the pace and direction for the future. Responsibilities Build, develop, and lead a team that drives the International Accounting Controllership function based out of Bangalore Finance Perform and drive monthly and quarterly close activities, including manual journal entries, balance sheet reconciliations, variance analyses, and analytical reviews, producing internal management reporting and external audit support Identify potential inefficiencies in existing processes and propose improvements Participate in building scalable accounting processes, establish measures of success, set benchmarks, and improve timelines and efficiencies to support global growth Partner with Billing, Internal Systems, Treasury, Tax, and Legal to investigate issues that arise during reporting cycles Define and execute internal control documentation and sign-off procedures including the country-prescribed regulatory frameworks (ICFR, SOX, GFS, etc.) Enhance and maintain existing accounting policy and procedural documentation Drive end-to-end improvement of input processes to enable scale and productivity Develop, manage, and improve process metrics utilizing automation, lean practices, and process optimization to scale Create global best practice documentation and facilitate sharing across the globe Create a culture consistent with Stripe Operating and Leadership Principles and a work environment that brings out the best in people Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time Partner with global process owners and functional leaders to demonstrate strong performance across multiple workflows and set a high bar for consistent improvement over time Lead cross-functional projects and reporting that drive performance improvement, visibility, and automation throughout financial services Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives Advanced finance operations experience leading large operational processes Ability to set goals and financial plans, and effectively influence leaders across Stripe Exposure to audit, accounting, and risk reviews at a large public accounting firm 12–15+ years of relevant public accounting and industry experience Led accounting teams in a multi-location environment with exposure to multicultural and dynamic business settings Com and M.Com in Accounting or Finance (Chartered Accountant or CPA strongly preferred) Strong understanding and hands-on experience working in US GAAP Excellent communication and organizational skills, both written and verbal Strong knowledge of Excel and experience working with large data sets Demonstrated experience partnering with cross-functional stakeholders Bachelor's degree in Finance, Accounting, Business, or a STEM field (Science, Technology, Engineering, Math). MBA preferred Preferred qualifications Experience in building and scaling new teams from zero Strong operational background including new process launch and service delivery in a high-growth technology company Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, drive root cause analysis, and evaluate outcomes
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support team ensures Stripe’s users receive fast, reliable, and high-quality support across Stripe’s growing suite of products. The team partners closely with cross-functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellence and user experience. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do We are looking for a dynamic and forward-thinking leader with a passion for solving complex, global user issues, redefining what operational excellence looks like, and driving an AI-first culture. You will play a front-line role in helping some of Stripe's top users accelerate their growth and ensure an unmatched customer experience when dealing with Stripe. In this role, you will recruit, manage, and develop a team of Operations Associates focused on user support. You will be responsible for driving team engagement and motivation through consistent feedback, coaching, mentoring, and advocacy within the organization. This includes developing and executing tactics that enable the team to reach its goals, using data and metrics to measure performance and continuously raise the bar. You'll be a strong fit if you have the grit to get things moving, a sharp operational mindset, and a genuine passion for developing the people around you. Responsibilities Recruit, manage, coach, and develop a team of in-office Operations Associates Drive strong operational performance through operational rigor, process improvement, and hands-on coaching, balancing a strong users-first mindset with speed and innovation Cultivate a "what got us here will not get us there" mindset through continuous identification of process improvements and AI-first thinking Planning for the unplanned: apply a "see around the corners" approach to capacity management, ensuring strong oversight of volume and user trends while anticipating curveballs before they impact the user experience Own on-the-floor tactics as well as strategic initiatives to deliver on the Enterprise Roadmap Set clear goals and direction, and provide regular feedback on team members' performance Be data-driven in your analysis of performance and in your decision making Build an environment rooted in trust and transparency with the goal of creating a "talent hub" where people develop and thrive, representing a strong talent pipeline for the rest of the organization Be a role model at work and in life, inspiring your team and peers to do things smarter and aim higher Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 5+ years experience leading operations support teams Experience working cross-functionally with multiple teams to deliver high impact initiatives Experience in delivering weekly and monthly business metrics and reporting Excellent written and verbal communication skills An ability to partner effectively with internal stakeholders Background of identifying and remediating quality gaps in team performance Passion for process improvement, innovation and AI Preferred qualifications Proven experience building and scaling teams, including hiring, developing, and retaining top talent Strong operational background with hands-on experience launching new processes and delivering best-in-class service in a high-growth technology environment Demonstrated ability to anticipate operational challenges, think around corners, and build proactive solutions before issues arise Track record of driving continuous improvement and challenging the status quo — comfortable asking "what got us here, won't get us there" AI fluency and an AI-first mindset: experience leveraging AI tools to drive operational efficiency, improve team performance, or enhance the customer experience Ability to operate across both tactical and strategic levels — equally comfortable on the floor with the team and in the room shaping the roadmap Strong data-driven decision making skills with experience using metrics to manage team performance and drive outcomes Proven ability to build high-trust, high-engagement team cultures that serve as a talent pipeline for the broader organization
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a Sales Development Manager at Stripe, you'll drive Stripe's future growth engine by leading a team of inbound and outbound SDRs. You'll work with Stripe's Sales teams to build Stripe's sales pipeline. As a Sales Development Manager, you'll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as work directly with the team. We're looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills. We take a data-driven, problem-solving approach to Sales Development, and look for someone who enjoys building—who will actively participate in the development of sales processes, the articulation of Stripe's value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you're hungry, smart, persistent, and a great teammate, we want to hear from you. What you'll do Responsibilities Recruit, train, and lead a rapidly growing team of SDRs Contribute to both the long-term vision and strategy for the team and manage day-to-day operations Own and drive execution of Stripe's new business pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and revenue influenced across different segments Coach, mentor, and guide the team in developing consultative and solution-based sales skills including campaign strategy, outbound execution, and nurturing interest in opportunities Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events Optimize your business for efficiency, accelerate ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs Inspire, motivate, and enable individual development to promote career growth of direct reports Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of people management experience Experience leading inbound and outbound sales and operations in an early-stage, high-growth technology environment Proven track record of high performance in a pipeline-generating or closing role Ability to hire, train, and coach a high-performance sales team Ability to build relationships with strategic clients and industry thought leaders Demonstrated passion for startups and new technology businesses Ability to clearly communicate technical concepts and build great relationships with highly technical customers Demonstrated experience in leading and managing comprehensive program management initiatives to ensure successful project execution and alignment with organizational objectives Experience working with AI inactive data, understanding its implications, and developing strategies for effective management and utilization Preferred qualifications Prior experience at a growth-stage internet or software company Fluency in any other European language is a plus At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a Sales Development Manager at Stripe, you'll drive Stripe's future growth engine by leading a team of inbound and outbound SDRs. You'll be working with Stripe's Sales teams to build Stripe's sales pipeline. As a Sales Development Manager, you'll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as be hands-on to work directly with the team. We're looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills. We take a data-driven, detail-oriented approach to Sales Development, and are looking for someone who enjoys building—who will actively participate in the development of sales processes, the articulation of Stripe's value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you're hungry, smart, persistent, and a great teammate, we want to hear from you. What you'll do Responsibilities Recruit, train, and lead a rapidly growing team of SDRs Contribute to both the long-term vision and strategy for the team and manage day-to-day operations Own and drive execution of Stripe's new business pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and revenue influenced across different segments Coach, mentor, and guide the team in developing consultative and solution-based sales skills including campaign strategy, outbound execution, and nurturing interest in opportunities Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events Optimize your business for efficiency, accelerating ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs Inspire, motivate, and enable individual development to promote career growth of direct reports Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of people management experience Experience leading inbound and outbound sales and operations in an early-stage, high-growth technology environment Proven track record of high performance in a pipeline-generating or closing role Ability to hire, train, and coach a high-performance sales team Ability to build relationships with strategic clients and industry thought leaders Demonstrated passion for startups and new technology businesses Ability to clearly communicate technical concepts and build great relationships with highly technical customers Preferred qualifications Prior experience at a growth-stage internet or software company Executive presence with demonstrated experience interfacing with CROs and senior external stakeholders Passion for emerging products and experience in adjacent or tangential fields welcomed Background in payments, stablecoins, or other crypto technologies