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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Core to Figma’s success—and heart—is our community. We care deeply about empowering our community, particularly through a time of rapid change in the industry, and one of the ways we can do that is through education. We’re looking for a Motion Designer to join our Product Education team. They’ll use their knowledge of Figma, design, and pedagogy to teach our users to successfully adopt Figma into their toolkit.. Day to day, you'll create guided video tutorials for our YouTube Channel, as well as collaborate with other departments on other types of video content. You'll use your skills in motion and design to artfully explain complex topics in terms understandable by junior and prospective designers, empowering them to create. Our ideal candidate is a passionate educator and collaborator, who is driven by their curiosity to solve problems and learn something new. They're an effective communicator and sweat the details. They should feel comfortable communicating concepts to beginner-level designers and developers in a way that lifts them up and helps them grow. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Manage end-to-end video production, from inception to delivery Collaborate with Education Designers and Content Strategists to create concise and clear scripts, and record voice overs Ideate new videos, record audio and video, create visual assets, animate, edit, write descriptions, and publish final videos to YouTube Create eye-catching motion graphics explainers, animations, and transitions to enhance and augment screen recordings Work with our Product and Engineering teams to understand how new and existing features work, and the problems they solve for our users Collaborate with the Marketing, Brand, Community, and Growth teams to coordinate positioning of our content for new features Identify key success metrics, perform lightweight analytics, and engage with our users in video comments We'd love to hear from you if you have: Experience animating educational content for SaaS products and features Demonstrated ability to create clear, concise, approachable, and accessible content Proven ability to identify the optimal way to teach complex concepts or features, with a willingness to abandon ideas that didn't work along the way Track record of creative, collaborative brainstorming on new projects and ideas Passion for democratizing design and development, making career paths and opportunities accessible to everyone At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $105,000 — $183,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Brand Studio is a multi-disciplinary team that accelerates the awareness and trajectory of our brand. We craft the creative vision and strategy for different types of projects and audiences, and amplify them across various mediums, channels, objects to environments, and digital and physical experiences. The Stripe brand identity team is responsible for defining and evolving Stripe’s visual identity, and bringing the Stripe brand to life in new and impactful ways across surfaces. Our goal is to enable the creation of a coherent, high quality brand experience across the user journey, building recognition and trust in Stripe at every turn. We collaborate with other design systems teams to translate our brand for Stripe.com and Dashboard, and partner with teams across the company on high impact user-facing projects to create work that feels authentic to Stripe at scale. What you'll do Motion Designers at Stripe demonstrate a passion for the craft of movement and a deep understanding of how motion communicates brand character. As a member of the Identity team, you will be responsible for defining and elevating Stripe's motion language across new and existing surfaces. Motion designers at Stripe demonstrate passion for great design and for expanding, evolving, defining, and documenting flexible motion systems that achieve bar-raising quality and consistency for the brand at scale. The ideal candidate is technically fluent, crisply articulates motion decisions, and collaborates seamlessly with other designers, engineers, marketers, and agency partners. Responsibilities Execute motion design direction across Stripe's brand ecosystem—from concept through final delivery Champion and influence how the Stripe brand expresses itself through image and motion and develop guidelines, systems, and processes to ensure quality and consistency at scale Contribute to and maintain Stripe's motion design system: principles, timing tokens, animation guidelines, and reusable motion components Work collaboratively with non-motion designers, elevating and informing each other’s work Coordinate with external motion and production studios or contractors in creative strategy, execution, and delivery Share motion knowledge and best practices with teammates Stay curious and experimental as an avid maker, obsessed with tinkering and iterating to create beautiful things Shape a strategic vision that pushes brand boundaries and builds internal awareness of design’s impact at Stripe Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Requirements Have 5+ years of relevant motion design experience for technical, brand-driven, or product-led organizations Expert command of motion design tools: After Effects, Cinema 4D (or Houdini), AI tools, and the Adobe Creative Cloud suite Strong portfolio demonstrating high-craft motion work—including brand identity systems, campaign work, in-product animation, and/or data-driven motion Deep understanding of animation principles: timing, easing, staging, anticipation, and how motion communicates meaning and brand character Are a systems-thinker and excel at extrapolating and extending shared patterns and behaviors Working knowledge of emerging motion and AI tools and how they fit into a professional production workflow Strong track record delivering high-quality motion work independently, and in close collaboration with cross-functional partners Find a meaningful balance between optimizing for speed, quality, and doing challenging, interesting, frame-perfect work Are persuasive and humble in explaining your work, process, and decisions and crave feedback to help you design at your best Love working with other designers to help them learn and grow—and have them help you learn and grow Have excellent organization and presentation skills, and excel in written and verbal communication Highly detail-oriented, with a drive for perfection down to the last frame Are passionate about Stripe's mission, are dedicated to a user-first mindset, and have experience working with data and insights
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As an Account Executive, Enterprise at Stripe, you will drive Stripe’s future growth engine by building new relationships with prospective companies, turning them into happy Stripe users. What you'll do As an Account Executive at Stripe, you'll drive future growth at Stripe by building relationships with prospective users and turning them into happy Stripe users. You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper-middle-market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally curious and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building—you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you're motivated, smart, persistent, and a great teammate, we want to hear from you. Responsibilities Own a named account list and develop account plans for winning and expanding business with middle-market and enterprise companies Develop outbound strategies to create and nurture opportunities Own the full sales cycle from prospecting to close, to go live for middle-market and enterprise companies Develop relationships with executive stakeholders at new and existing users Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses Lead and contribute to team projects to develop and refine our sales process Operate with high agency in a high-growth startup environment Contribute to a results-oriented culture while demonstrating humility, resilience, and receptiveness to constructive feedback to find the globally optimal outcome Engage with cross-functional teams (Partners, Post-Sales, Product, and Engineering) to help drive and iterate the Stripe strategy Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of sales experience, preferably at a technology company, with a track record of consistent top performance Proven ability to operate within a high-performing culture with strong humility, resilience, and respect Ability to own executive relationships with top customers, prospects, and industry thought leaders, resulting in better sales outcomes. Ability to understand complex business problems companies face today, and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements High professional fluency in Japanese and English Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology Preferred qualifications Prior experience at a growth-stage internet or software company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Startups team is dedicated to winning all top venture capital-backed startups in India. We achieve this by combining subject-matter expertise with robust collaboration within the startup ecosystem. Our focus is on identifying and partnering with high-potential startups, assisting them in monetizing their products, scaling globally, and creating new revenue streams. You have the opportunity to sell the entire suite of Stripe products and run the full sales cycle through onboarding. What you'll do In this role, you'll create partnerships between Stripe and founders of the most innovative and fastest-growing startups in India by helping them to understand how the Stripe financial infrastructure and solutions can support their growth ambitions and create a competitive advantage for their businesses. As an Account Executive on the Startups team, you'll identify new opportunities for startups to get the most out of the growing Stripe products suite by thoroughly understanding their needs and advising them on how to leverage market-leading financial solutions to their own advantage. You'll create and drive campaigns to build new sales pipelines and work with our users on increasing their Stripe adoption. We're looking for a well-rounded strategic seller who can build strong relationships with Stripe users and manage high-velocity deal cycles. Our startup users are some of the most ambitious and demanding customers, and a successful candidate will match their curiosity, speed, and passion to build things by overcoming challenges. You are solution-oriented, adaptable, have a keen interest in further developing yourself, and know how to get things done. You enjoy a highly-technical sales cycle and working with a diverse group of internal stakeholders. Responsibilities Own new logo acquisition end-to-end— from prospecting and pipeline creation through to close and onboarding, with a focus on net-new Stripe customers. Identify high-potential prospective users from inbound and outbound leads. Lead and contribute to India team projects to develop and refine our sales strategies and processes to accelerate the number of new startups joining Stripe, including engaging with accelerators and VC firms. Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of sales or business development, preferably at a high-growth SaaS company, bank, consultancy, or venture capital firm, with a demonstrable track record of new logo acquisition in a hunter role. Strong interest in technology and the startup ecosystem Strong problem-solving and quantitative capabilities including comfort with basic modeling Excellent verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Ability to understand different business models and build great relationships with highly technical founders Ability to understand complex requirements and craft custom solutions Preferred qualifications AI fluency
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics, and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises. In this role, you’d be joining a global, cross-functional team dedicated to testing and scaling cutting-edge acquisition channels Our team helps Stripe increase the GDP of the internet by ensuring our web presence is perfectly optimized for the next generation of artificial intelligence and search technologies What you’ll do Stripe is seeking an AEO and GEO Marketing Manager to lead the channel. This individual will play a critical role in growing new user acquisition from platforms including ChatGPT, Perplexity, and Google AI Overviews. The scope of the role includes Generative Engine Optimization (GEO), also known as Answer Engine Optimization (AEO) or Large Language Model (LLM) Search Optimization, improving AI agent experience, and integrating AI capabilities to improve the performance and efficiency of search and answer engine channels. This individual will spearhead efforts by developing and executing a roadmap of activities and experiments to improve answer engine performance. They will have the opportunity to work closely with cross-functional partners including Growth Marketing, Content Marketing, Engineering, and Analytics at Stripe. Responsibilities Lead the growth and user acquisition strategy for the Answer Engine Optimization channel Optimize Stripe.com so artificial intelligence agents can efficiently access and take action on behalf of users Spearhead the development and integration of artificial intelligence capabilities to improve the efficiency of search and answer engine channels Deliver regular reports and updates on channel performance to track progress and identify new opportunities Partner with content, engineering, and data analytics teams to build a comprehensive testing roadmap Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience creating and executing search engine optimization strategies, with direct experience with answer engine optimization and generative engine optimization Proven technical experience making websites SEO and AEO-friendly Experience analyzing data and in dashboards and reporting software such as Tableau, Looker, Adobe Analytics, or Google Analytics to drive growth decisions Experience applying user intent analysis to prioritize actions that deliver measurable outcomes Proven ability to take initiative, independently problem-solve, and drive tasks to completion Experience leading project roadmaps across cross-functional stakeholders, including engineering and content teams Preferred qualifications Experience or familiarity with Natural Language Processing (NLP), vector search, and Retrieval-Augmented Generation (RAG) Experience managing search optimization in-house for business-to-business (B2B) software-as-a-service (SaaS) companies Experience working within the fintech, payments, billing, accounting, or startup industries Experience writing SQL queries to extract and gather data independently Bachelor's degree or 4 years of additional relevant professional experience
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe's high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. The Experiential team is responsible for bringing Stripe's brand to life in the real world—from flagship events and industry conferences to internal summits and curated partner experiences. This is a team that operates at the intersection of creativity, strategy, and production. What you'll do As Creative Director, Brand Experiences, you will lead a team of talented designers and set the creative direction for all of Stripe's event and experience design. You are an inspiring leader and a sharp creative director—someone who can zoom out to define a cohesive creative vision, and zoom in to give precise, actionable feedback. You partner closely with event marketers, brand leaders, producers, and executive stakeholders to ensure every Stripe experience is cohesive, intentional, and unmistakably on-brand. You care deeply about your team's craft, their growth, and the culture they work within. Responsibilities: Lead, manage, and grow a team of brand and experiential designers—setting clear expectations, fostering a culture of craft, and creating an environment where designers do their best work Own the creative direction for Stripe's experiential design output: event design systems, digital and environmental graphics, keynote design concepting, and brand activations Partner with the Experiential Creative Director and Brand Studio leadership to define the strategic creative vision for how Stripe shows up in the world Champion creative quality—establish and maintain a high bar across all deliverables, from concept through execution Build and evolve Stripe's experiential design system: scalable standards, templates, and creative frameworks that work globally across teams and events Oversee relationships with external agencies, contractors, production studios, and vendor partners—aligning on creative direction and ensuring quality delivery Collaborate cross-functionally with corporate events and product marketing, product design, brand design, and executive communications teams Recruit, hire, and onboard design talent to build out the team as the function grows Develop direct reports through regular 1:1s, structured feedback, career development conversations, and thoughtful performance calibration Represent the Experiential design function in leadership forums and cross-functional planning processes Requirements: 10+ years of relevant design experience, including 3+ years managing and growing a team of designers Proven track record of creative direction for high-profile brand design and experiences, and events at a global scale Strong people leadership skills—you have developed design talent, navigated performance challenges, and built healthy, high-output teams Deep understanding of experiential design: environmental graphics, stage and scenic design, digital/physical brand integration, wayfinding, and event identity systems Ability to design and art direct across a wide range of surface areas (digital, physical, motion, communication) and tooling (Figma, Keynote, Adobe Creative Cloud, and AI tools) Strong executive presence—you can present and defend creative decisions to senior leaders with confidence and clarity Ability to simultaneously manage creative quality and team health—you know when to coach, when to redirect, and when to roll up your sleeves Systems-thinking approach with a track record of building scalable creative frameworks and extending shared patterns across a global brand Experience managing agency relationships and large-scale external production partners Strong track record of influencing without authority across marketing, product, and executive stakeholders Ability to balance creative ambition and operational rigor, consistently shipping world-class work on deadline and on budget Persuasive and humble, with a drive to seek feedback, and model the creative and collaborative behaviors that make great teams Excellent communication and presentation skills—equally comfortable writing a creative brief and presenting work to a range of stakeholders Highly detail-oriented, with a drive for perfection in every experience you ship Passionate about Stripe's mission, dedicated to a user-first mindset, and grounded in data and business context
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company's bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing mitigation strategies that enable Stripe to take smart risks for our users. Responsibilities • Work with merchants, from successful venture-backed startups to well-established institutions, evaluating their business models and financial statements • Help manage Stripe's portfolio by developing a deep understanding of risk across industries, geographies, and operating models • Identify differing risks of complex business models and enforce appropriate loss mitigation actions based on your assessment • Utilize analytics to optimize strategies that can be enforced across Stripe's portfolio • Identify risk factors and trends and further report these identifiers to the wider risk team to ensure consistency in partnership • Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements • Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization • Be a part of building a brand-new team and operational culture for Stripe • Partner with global operations specialists or business process owners to run a critical workflow Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 1+ years of experience with knowledge of commercial credit underwriting, financial risk modeling, and cash flow forecasting • Ability to transform business and financial data into a cohesive narrative that outlines potential credit risks • Strong knowledge of accounting principles and comfort with evaluating financial statements and business models across a range of industries • You excel in diagnostic thinking and problem-solving • You have a process-oriented mindset and ability to get things done • You enjoy working in an in-office environment with strong cross-team collaboration and support • You are able to prioritize and enjoy working in a quick-moving environment • You are humble and have a proven track record for working well across teams and with external partners • You're willing to periodically work a weekend day for which you will receive a weekday off. The SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications • Proficiency in SQL or other data analysis tools • The ability and desire to challenge the status quo
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. What you'll do As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. Responsibilities Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs Develop reusable processes and shared knowledge to enable the broader Professional Services team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in a software engineering or integration engineering role Ability to write and debug code in languages such as Go, Java, C/C++, or similar Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms Understanding of the payments domain and API security principles Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective User-first mindset with the ability to map business requirements to reliable technical solutions Confident engaging with users and leading strategic technical discussions Preferred qualifications Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering Experience mentoring engineers or guiding technical teams through complex implementations Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements Strong technical writing skills, including the ability to document complex integration guidance and processes Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively