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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team This role is on the Intercept team, which is part of Stripe's broader collection of public goods initiatives, including Frontier . Respiratory viruses kill 1 million people a year, cost us $600B annually, disrupt everyday life, and periodically threaten civilization. Recent breakthroughs may make it possible to develop and deploy broad-spectrum preventatives and air cleaning technologies that defend against common respiratory infections. Intercept is a $500M philanthropic initiative that aims to radically reduce the burden of respiratory infections, and eventually eliminate them altogether. Learn more about Intercept via our launch post and our website What you’ll do Intercept is looking for an experienced biotech/biohealth investor to join our team. We’re working to make sure the portfolio of technologies needed to radically reduce the burden of respiratory viruses exists. We have two main focus areas: air-cleaning technologies (ACT’s) and broad-spectrum preventatives (BSPs). For BSPs, our goal is to advance 2+ products that meet our target product profile through Phase 2. We make both grants and investments, using the most capital-efficient tool to advance our target product profile. Initially, this role will be focused on building internal investment processes, investment thesis, and supporting Intercept in establishing the investment function. Ultimately this role will focus on sourcing, diligencing, and executing on pipeline opportunities to make equity and/or grant investments in companies that have the most promising BSPs against our target product profile (TPP). In addition, the role will be responsible for portfolio management to make sure portfolio projects successfully advance their products by helping to remove bottlenecks and accelerate timelines. To effectively accomplish this work, the Investment Lead will develop views on the most promising approaches, identify new cutting edge areas of science, understand key product development inflection points, including mapping key technical and clinical/regulatory bottlenecks and developing plans to de-risk / mitigate them. We need someone who can go deep on scientific and development diligence while also zooming out to synthesize how findings impact our capital deployment plan and long-term goals. A successful candidate will be action-oriented and comfortable working independently (vs. waiting to be told what to do) and a great communicator who can translate complex science for diverse audiences. Intercept is a small team; you'll work with the entire team, many partners, and wear many hats. You'll own specific outcomes end-to-end and have a chance to contribute to BSP strategy over time. Responsibilities Expand the pipeline of candidates. Proactively engage networks (researchers, investors, founders, funders, etc.) to source new ideas and technologies. Manage referral channels (open RFP, referrals, etc.) and screen investment and grant opportunities. Own projects through diligence and transaction execution. Advance companies through early and deep / technical diligence: evaluating science quality, development plans, team, and fit against our TPP. Drive the investment or grantmaking process, coordinating with internal and external legal and diligence consultants. Bring projects through internal approval processes and act as the internal owner/champion. Develop points of view on technologies. Contribute to publishing a POV for the 5-10 most promising approaches (i.e., siRNA, T-cell vaccine, innate immune stimulators) and identify the key 'gating datapoints' that would make us kill or double down on that approach and when we'll get that datapoint (or if there is a gap). Build and maintain the CRM. Help ensure our CRM captures ~all known projects, and we have a process to systematically learn about/capture the best new projects early. Portfolio management. Supporting portfolio projects and leading on efforts to accelerate and support projects post investmentDetermine what would let the top projects in the field move 2x faster beyond funding and make sure those things happen. Map demand-side bottlenecks. Help map key stakeholders and address key evidence needs and bottlenecks across regulatory, clinical, recommendations, reimbursement and adoption/uptake. Future opportunities for growth Lead investments independently. Grow into a more senior team lead, owning deals from start to finish, managing investment teams, and generating / pursuing new investment theses. Shape capital deployment. Contribute to our capital deployment plan informed by a clear POV of the most promising approaches. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements MD/PhD in immunology or infectious disease with 2+ years of investing, BD/partnering, or grantmaking experience or minimum 5 years of biotech investor experience in immunology or infectious disease at VC fund Experience with portfolio management, including portfolio construction and post-award management Ability to translate scientific diligence into strategic investment recommendations and a coherent capital deployment view Product development experience (and/or broad exposure via investing in or supporting companies) Experience with project management from launch to completion / project quarterback with a high openness to getting hands dirty Extremely self-directed, diligent, very fast learner, excellent communicator, very action oriented (vs talking about things) Compelled by our mission to greatly reduce the burden of and risks from respiratory viruses Preferred qualifications Public health / global health / biosecurity experience MBA or MPH degrees Experience with issuing non-dilutive funding / grant programs
Who we are About Stripe At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About Bridge Operations and the team As Stripe's user base and global footprint grow dramatically, especially as crypto and stablecoins fundamentally change the way money is transferred, Stripe acquired Bridge to leverage its stablecoin infrastructure for global payments. Stablecoins facilitate faster, cheaper, and more efficient transactions than traditional methods, which creates unique compliance challenges. The Bridge Operations strategy provides operational leverage and expands Stripe's portfolio of operational capabilities to support the scaled needs in this rapidly evolving space. This role will be part of the KYC and KYB Team within the Risk Ops organization in Bridge Operations that is accountable for performing KYC and KYB reviews during onboarding and periodic review. What you'll do We're looking for someone who is passionate about fighting risks and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for spearheading the organization's KYC and KYB compliance efforts within the Mexican market. The right candidate for this role will have experience in KYC and KYB compliance, preferably within the fintech or e-commerce space. Responsibilities • Conduct thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Mexico's regulatory requirements. • Demonstrate a deep understanding of KYC, KYB, and anti-money laundering (AML) regulations specific to the Mexico financial services industry, and apply this knowledge to your daily analyses. • Exercise sound judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer. • Handle high-complexity KYC and KYB-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties. • Adhere closely to process documentation and draft clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities. • Actively participate in building a new team and operational culture focused on robust KYC and compliance practices within the organization. • Leverage your expertise in KYC, KYB, and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action. • Collaborate cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Mexican market. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • Bilingual in English: Excellent conversational, written, and reading skills. • Professional experience: 2+ years of experience in risk or any type of customer-facing roles within a fast-paced environment. • Resilience and adaptability: Proven ability to thrive in evolving environments, remain composed under pressure, and confidently navigate ambiguity. • Structured mindset: A logical, disciplined approach to problem-solving with a relentless focus on accuracy and attention to detail. • Proactive problem-solver: A self-starter capable of working independently to analyze complex data and make sound, defensible investigative decisions. • Process improvement: The ability to identify operational gaps and proactively implement solutions to enhance workflow efficiency. • Effective communication: Strong written, verbal, and interpersonal skills to clearly articulate findings and recommendations to internal teams and financial partners. • In-office presence: Full availability to work 100% on-site at our office in Reforma, CDMX. Preferred qualifications • Startup and tech background: Experience navigating the unique pace and scale of a technology-driven company. • Industry expertise: Deep knowledge of the payments landscape and the fintech industry. • Specialized domain knowledge: A technical background in KYC, KYB, Risk, or Financial Crimes (FC). • Operational agility: Prior experience working within a queue.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The global ABP Team acts as a critical platform that enables and improves efficiencies and effectiveness across Stripe by providing high-value, high-impact administrative support to leadership. The global ABP Team is a recognized and valued team that is integral to how Stripe operates. A crucial part of the global ABP Team is our Administrative Coordinator team—a centralized group of highly motivated and skilled individuals who offer core administrative support to Stripe leaders. What you’ll do As the Administrative Coordinator program and team grow, you'll find ways to successfully build processes and systems for scale, manage hiring practices that maintain the Stripe talent bar, and manage individual contributors across multiple regions. Additionally, you'll build relationships with key stakeholders and leaders across the organization that enable and support the work of the Administrative Coordinators and the larger global ABP Team. You'll report to and partner closely with the ABP Program Manager and support operational efforts, programming, and processes for the global ABP Program, including operating cadence, rhythm of business, and documentation. Responsibilities Manage and lead a team of Administrative Coordinators Maintain an understanding of team workload and bandwidth Develop and maintain adherence to the scope of the program and ensure individuals are set up for success Maintain an understanding of team and individual performance and quality of support Develop and maintain program documentation and guidelines Provide regular and frequent feedback and coaching to individual team members Address program escalations, feedback, and concerns Develop strong executive, peer, and stakeholder relationships, maintaining effective communication channels and influencing without authority Manage the headcount and capacity planning process in partnership with the ABP Program Manager Manage the onboarding and training (and associated logistics) for new Administrative Coordinators Serve as an expert on Stripe- and ABP-related policies and guidelines (e.g., travel and expenses) and enforce with the team—provide guidance and expectations around administrative best practices, tools, and processes Identify and solve large-scale, ambiguous, and complex problems with company- and org-wide impact and drive org-wide strategic improvements Drive key changes to programs to achieve future-state objectives, including processes, documentation, measurement, etc. Draft and distribute comms across the ABP Team and to key stakeholders Ideate and implement process improvements for the global ABP Program Drive efficiency through simplification, automation, and continuous improvement of systems, processes, and ways of working Contribute to strategic planning and roadmapping for the global ABP Program Support existing tools, processes, templates, playbooks, and knowledge management efforts Exhibit excellent judgment on sensitive and cross-functional issues, building collaboration between leaders, sub-teams, and the larger organization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience managing stakeholders and influencing critical client relationships Experience in headcount planning and hiring practices Experience in project and program management Experience as an Administrative or Executive Assistant or deep knowledge of the administrative support role Preferred qualifications Experience managing or leading individuals or a small team Experience in managing global programs Experience mentoring, growing, and developing individual contributors Experience managing bandwidth and balancing workloads of multiple individuals
Who we are About Stripe At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team This role will be part of the Anti-Money Laundering (AML) Team within the Financial Crimes organization in SDC that is accountable for monitoring, investigating, and reporting suspicious activity indicative of money laundering and other financial crimes. What you’ll do We're looking for someone who is passionate about financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for reviewing and dispositioning Transaction Monitoring alerts, conducting AML Investigations, and drafting and filing Suspicious Activity reports (SARs) and Suspicious Transaction Report (STRs) with various Financial Intelligence U nits. Responsibilities Conduct AML Investigations from beginning to end, including conducting transaction analysis and open-source and public records research in various jurisdictions. Document in detail the rationale for the investigative process and recommendations of each review. Draft and file Suspicious Activity Reports (SARs) and Suspicious Transaction Reports (STRs) with various Financial Intelligence Units. Maintain operational excellence across various workstreams. Review and disposition Transaction Monitoring alerts. Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Strong English written and verbal capabilities; 2+ years of analytical or investigative experience, preferably within the financial crimes, AML, risk, threat analysis, or fraud fields. Strong research, writing, and analytical skills. Ability to demonstrate an understanding of financial crime typologies and patterns utilized to exploit financial institutions. Ability to synthesize large amounts of information such as transaction data and identify key trends. Ability to work efficiently and independently in a fast-paced environment. Independently analyze and evaluate information from various data sources to determine a course of action for a matched case. Preferred qualifications Knowledge and experience in the payments and fintech industry. Previous experience working in a Compliance function. ACAMS or similar certification.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Collections team focuses on effectively recovering overdue Stripe Capital loans while maintaining a positive user experience. We're committed to balancing the necessity of efficient collections with a customer-centric approach. By aligning with Stripe values and the PXO (Product Experience Operations) standards, we strive to enhance recovery rates and streamline our operations, ensuring clarity and support for our customers at every step. What you’ll do As an Operations Program Manager, you'll own and evolve the programs that drive our collections operations—while staying close to the work itself. You'll directly handle complex cases to build deep process knowledge and customer empathy, and use those insights to design scalable, data-driven improvements. Your work will span program strategy, hands-on casework, cross-functional collaboration, and operational scaling to improve key objectives such as recovery rates, customer experience, and compliance. Responsibilities Casework and Process Expertise — Own complex and escalated collections cases end-to-end, building firsthand understanding of customer pain points, process gaps, and regulatory nuances to inform program decisions Program Strategy and Execution — Design, launch, and manage collections programs aligned with business objectives, regulatory requirements, and customer experience goals Scaling and Process Optimization — Identify opportunities to automate, standardize, and scale collections operations—reducing manual effort while improving efficiency and consistency as volume grows Compliance and Quality Assurance — Ensure regulatory and policy compliance across all collections activities. Build and maintain QA frameworks—including audits and calibration—to uphold quality standards Data and Performance Management — Monitor program performance through analytics, identify trends and areas for improvement, and develop data-driven strategies to optimize outcomes Cross-Functional Collaboration — Partner with Product, Engineering, Compliance, and Operations teams to align collections programs with platform capabilities and drive long-term systemic improvements Documentation and Enablement — Build and maintain process documentation, playbooks, and training materials that empower the team and reduce knowledge silos Who you are We're looking for someone who is equally comfortable in the details of a complex case and in the strategic design of programs that serve thousands of customers. You are a proactive problem solver who constantly challenges the status quo and pushes for innovation in how collections operations run. If you meet the minimum requirements below, we encourage you to apply. Minimum requirements 3+ years of program management experience, with a focus on operational process design, implementation, and scaling Willingness and ability to perform hands-on casework alongside program responsibilities Strong problem-solving skills with the ability to use data to drive decisions and measure impact Excellent communication skills—comfortable conveying complex or sensitive topics to both technical and non-technical audiences Experience managing multiple concurrent projects in a fast-paced, high-growth environment with shifting priorities Preferred qualifications Experience in financial services or fintech, particularly in collections or lending operations Familiarity with automation tools and techniques, including a working knowledge of SQL Experience in change management—taking initiatives from conception through scaled execution Background in a compliance-sensitive environment with knowledge of relevant regulatory frameworks Experience designing or managing QA programs, including audit methodologies, scoring calibration, and quality feedback loops
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Payment Methods and Expansion Partnerships team develops and manages relationships with payment methods and financial partners that enable Stripe’s product strategy, and delivers new capabilities in new and existing markets to Stripe users. This is not a traditional sales, channel, merchant-partnership, or account-management role. You will build product and infrastructure partnerships with banks, acquirers, payment providers, and other financial institutions that enable Stripe’s products and market launches. Our team executes on high-impact, cross-functional initiatives across new products, geographic expansion, user advocacy, and policy. These partnerships have a significant impact on Stripe and the products used by millions of our users. What you’ll do We are looking for a new member to join our team to develop and execute on high-impact initiatives with both payment method partners and expansion partners in new and existing markets, focusing on EMEA. These partnerships form the basis of Stripe’s product. As part of these efforts, you will be responsible for deal negotiation and execution for our EMEA payment methods and expansion business. This is an exciting opportunity to make a significant impact and contribute to the growth and success of Stripe's payment method partners. The role will require close coordination with product and engineering teams, as well as cross-functional stakeholders including go to market teams, Marketing, Legal, Finance, Risk, etc., and with external partners’ senior executives. Responsibilities Identify opportunities and craft partnership and product strategies for market expansion and payment method partners in existing markets in EMEA Execute deals, manage partner onboarding and partnership development for new and existing financial partners Understand our partners’ strategic priorities, challenges, and internal roadmaps; regularly communicate insights and recommendations to Stripe product stakeholders Develop and grow Stripe’s relationships with partners, identifying partner stakeholders who will champion Stripe, and building alignment between Stripe and our partners Establish key performance indicators (KPIs) and metrics to measure the effectiveness of both deal processes and ongoing partner management and distribution initiatives Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 10+ years of experience in partnerships, business development, corporate development or a related field 5+ years of experience related to payments and/or ecommerce Deep EMEA market knowledge, Israel, the Middle East and Africa, and a thorough understanding of payment method dynamics and business models Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal Experience working in a product-centric environments with significant internal and external dependencies Strong written and verbal communication skills with the ability to influence stakeholders internally and externally across a wide variety of functions
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Link Partnerships team sources, develops, and manages relationships with the payments ecosystem partners that power Link, Stripe's consumer wallet. Our team drives the growth and utility of Link by building partnerships with card networks, card issuers, local payment methods, crypto providers, and emerging commerce platforms. We execute on high-impact, cross-functional initiatives that expand Link's acceptance, improve performance, and enable new payment experiences—including agentic commerce. These partnerships have a significant impact on Stripe and the products used by millions of our users. What you’ll do We're looking for a Partner Development Manager who builds and manages Link's payments partnerships with card networks, card issuers, local payment method providers, and crypto and stablecoin providers. You'll own the strategy and execution of partnerships that expand Link's payment capabilities, improve transaction performance, and position Link as the default payments layer for agentic commerce. You'll negotiate commercial agreements, drive technical integrations, and shape Link's payments roadmap in collaboration with these partners. As part of these efforts, you'll collaborate closely with cross-functional stakeholders, including Product, Engineering, Legal, Finance, Risk, and others. You'll also lead relationship management and partner closely with external partners' executive leadership. Responsibilities Define and execute Link's payments partnership strategy across card networks, card issuers, local payment methods, and crypto and stablecoins Negotiate and manage commercial agreements with payment partners that expand Link's acceptance footprint, improve authorization rates, and unlock new payment capabilities Develop a deep understanding of the card network and issuer landscape—including scheme rules, tokenization frameworks, authentication protocols, and competitive dynamics—to inform partnership strategy Drive partnerships that enable Link to serve as the payments layer for agentic commerce, working with networks and issuers to establish rules, liability frameworks, and technical standards for agent-initiated transactions Gather inputs from and coordinate with internal cross-functional stakeholders (including product, risk, compliance, engineering, and security) to drive creation and execution of partner strategy including our global LPM roadmap Work closely with Product and Engineering to define requirements and shape Link's payments product roadmap based on partner capabilities and market opportunities Identify partner stakeholders who will champion Stripe, educate them about Link's value proposition, and build alignment between Stripe and our partners' executive teams Identify and effectively analyze new partnership opportunities, ultimately making recommendations to relevant decision makers and cross-functional stakeholders Exhibit an operationally focused mindset, with an ability to lead teams through complex relationship management activities by setting a clear vision and running tight processes Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You're a skilled dealmaker and a strategist by nature. You understand how to work closely with Product and Engineering teams and can formulate partner strategies that drive tangible and measurable results. You're energized by the intersection of payments infrastructure and emerging commerce models, and you see the opportunity to define how payments work in an agentic world. Minimum requirements 10+ years of experience in partnerships, business development, corporate development, or related field 5+ years of experience in or working closely with card networks, card issuers, digital wallets, or payments infrastructure providers 3+ years of experience negotiating commercial deals with partners, including scaling such deals across multiple partners Strong communication skills, in both verbal and written form, and ability to influence stakeholders across a wide variety of functions, including at executive levels Technical acumen, especially an ability to understand product strategy and use this understanding to define requirements for scaling products through partnerships Experience developing partnership strategies and identifying, sourcing, and analyzing new partnership opportunities in greenfield segments Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility Preferred qualifications Familiarity with card scheme rules, tokenization (network tokens, device tokens), authentication frameworks (3DS, SCA), and issuer-side authorization optimization Experience with emerging payment models such as agentic commerce, embedded payments, or programmable payment flows Experience building a new partnership category or vertical from zero—defining the strategy, establishing first partnerships, and scaling the program
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business. What you'll do As a Payments Fraud Investigator, you'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You'll conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies is essential in developing and enhancing investigative processes and programs. Responsibilities Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience conducting complex investigations 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset Ability to travel to vendor locations for up to 10% of the year Preferred qualifications Experience in payments, e-commerce, social media, or fintech, mitigating digital or card-not-present fraud Experience investigating and mitigating card testing and account takeover attacks Experience designing fraud and risk workflows, analyst tooling, and processes and procedural workflows Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The People Operations and Insights team drives project management rigor for the People team and our stakeholders. We empower and enable innovative, connected People products and programs that advance our shared goals and support sustainable growth. As a Project Manager on our team, you will be responsible for working across our People pillars to champion our delivery across all impacting project/program and portfolios. You will manage projects end-to-end or cross functionally, effectively navigating complex organizational dynamics. You will utilize structured project management methodologies to ensure successful delivery and adoption of high-priority initiatives with our internal team and our users. What you’ll do Responsibilities Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation. Develop and implement project plans, optimize workflows and ensure all stakeholders are informed and engaged throughout the process. Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure timely and successful project delivery. Collaborate with cross-functional teams, including legal, finance, and engineering to identify areas for improvement in processes and controls. Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practices. Prepare materials to present to senior leadership, internal and external stakeholders, and users. Foster a culture of collaboration, experimentation, and continuous improvement within the People team. Who you are Requirements We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these, we encourage you to apply. Preferred qualifications are a bonus, not a requirement. Have 7+ years of experience in project management, business operations, strategy, or consulting, with at least 2 years operating within an HR team at a company. A proven track record of navigating complexity and driving results with a balance of urgency and thoughtfulness. Experience working cross-functionally with teams like HR, Finance, Legal, Product, Tech and Leadership. Strong analytical and problem-solving skills with a data-driven mindset aimed at informing decision making. Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and persuasively to various stakeholders. Proficiency in project management tools (e.g., Asana, Jira, Airtable) and methodologies (Agile, Scrum, Waterfall, etc.). Strong cross-functional collaboration abilities and a proven track record of building trust and driving alignment across teams. Ability to work autonomously in a fast-paced, high-growth environment, managing multiple projects simultaneously. Preferred qualifications Experience with change management frameworks (e.g. Prosci ADKAR® Model) Experience building and deploying enablement and training materials Experience across HR systems (e.g. HCM, ATS, LMS, CRM) Experience working with AI tools to increase productivity Advanced Mac OS and Google suite skills (Gmail, Docs, Sheets, Slides)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Privacy Operations team is a pivotal part of the global privacy program at Stripe. Our vision is operational excellence—a team that is proactive, streamlined, and deeply embedded in the way Stripe works. Privacy Operations is the authoritative operational hub for privacy processes, enabling high-quality privacy experiences for users and data subjects, and owning clear and auditable documentation for internal stakeholders and external regulators. We partner with Privacy Legal and Privacy Engineering to protect user data. What you'll do In this role, you'll own the programs central to how Stripe handles privacy at scale. You'll drive end-to-end management across data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, making day-to-day decisions that keep operations regulatory-ready and auditable. You'll also identify where processes can be tightened or automated, and build the documentation and tooling that make the team's work consistent and sustainable. You'll work as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners across the company, translating global privacy requirements into practical operations. As a primary point of contact for incoming privacy requests, you'll handle triage and routing, and build the playbooks and response libraries that allow the team to deliver high-quality, consistent privacy experiences for Stripe users and for the regulators who depend on clear, auditable records. Responsibilities Own end-to-end program management across core privacy programs such as data subject requests (DSRs), PIAs and DPIAs, records of processing activities (ROPA), transfer impact assessments (TIAs), and cookie compliance, making day-to-day operational decisions, enforcing processes to ensure regulatory readiness, and measuring compliance at scale Identify and implement process improvements, including leveraging AI tooling to automate routine tasks, developing structured workflows to sustain quality standards, and maintaining accurate, auditable program records including playbooks and process documentation Create and maintain clear, auditable privacy documentation, including privacy assessments, program playbooks, and customer response libraries, to provide scalable, consistent privacy operational support Work with Privacy Legal and Privacy Engineering to fulfill user requests, build and deepen expertise on global privacy and data-protection requirements, and escalate novel or complex requests with appropriate context and documentation Rotate through the team's weekly runner model as the primary point of contact for incoming privacy requests, routing across intake channels and managing Jira run tickets Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of demonstrated privacy program management and a proven track record of operationalising and scaling cross-functional organisation-wide programs from the ground up Excellent collaboration, communication, and relationship-building skills, and the ability to convey complex ideas succinctly to all audiences Demonstrated experience with privacy legislation such as GDPR, CCPA, LGPD, and PIPEDA. Experience with US state legislation, HIPAA, and GLBA is a plus. Hands-on experience with privacy impact assessments (PIAs and DPIAs), data subject request workflows, records of processing activities (ROPA), or other core privacy program operations Ability to analyze complex problems to identify root causes and trends, and to document complex narratives in a simplified way that others can use Curious and self-motivated with a strong affinity for vision setting, strategic problem solving, and driving outcomes Experienced in juggling multiple projects in a fast-paced, high-growth environment, with tight timelines and shifting priorities A team player, willing to pitch in where needed Preferred qualifications Experience in fast-paced, high-growth environments. Previous tech industry experience is a plus. Demonstrated experience using AI to accelerate day-to-day privacy operations work Experience with third-party risk management, RFP and DDQ response processes, or cross-border transfer assessments Privacy certification such as CIPP/E, CIPP/US, or CIPM is a plus
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Product Legal team is responsible for managing the legal and regulatory elements of the design, build and execution of our products and services. We work on some of the hardest technical, commercial, and regulatory problems around, and we’re looking for a product lawyer to join our team. In this role you will be a key advisor to Stripe’s product, engineering and partnerships teams, and will work on a diverse set of matters that straddle financial services, business processes, and technology. The ideal candidate is passionate about Stripe’s mission of helping businesses grow and thrive. We’re looking for someone who is a team player and willing to jump in on tasks of any size. Stripe operates within a complex and interwoven legal, regulatory, and financial partnership environment around the world. What you’ll do Counsel Stripe product and engineering teams on a range of issues relating to Stripe's software solutions, including Stripe Revenue Suite, Stripe Profiles, and Stripe Atlas. Closely collaborate with teams across Stripe (including, engineering, partnerships, privacy and security teams) to deliver pragmatic and actionable legal advice to your clients on a range of issues related to the product development lifecycle - from initial scoping to launch Draft, review, and update internal and external-facing foundational terms and documents for Stripe’s products and service offerings Stay up-to-date (with the support of Stripe’s many legal subject matter experts) on laws and regulations dealing with consumer financial data access; analyze laws, regulatory updates, industry trends to proactively advise clients of potential product impacts Participate as a proactive business partner to your product team and build a trusted advisor relationship offering key legal and strategic business input in evolving Stripe and its product roadmap and strategy Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of demonstrated experience either as a qualified lawyer in a top law firm or in-house legal team working with technology companies (ideally the law that applies to cloud-based API service providers) on the legal and regulatory aspects of product development in the technology space Proficiency in, and passion for, working with technology and ability to understand complex operational and business models as well as multiple product use cases quickly A self-starter and self-learner who thrives in a fast-paced environment, managing multiple work streams and priorities simultaneously and efficiently Someone with an ownership mentality that deals well with ambiguity, prides themselves on having excellent judgment and making decisions with limited information Strong communication and relational skills and can work well cross-functionally with a sense of urgency, while remaining highly collaborative and fun Excellent project management and organizational skills to stay on top of shifting priorities and thrives working under tight deadlines A background in technology law, Excellent written and verbal communication skills. Strategic thinking to enable business partners to make decisions that are grounded in a practical application of the law, the technology, and the business goals.
Product Counsel, Money Movement Legal (Asia-Pacific) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Legal team at Stripe manages the legal and regulatory aspects of designing, building, and launching products and services. The team works on technical, commercial, and regulatory matters and advises product, engineering, and partnerships teams on issues across financial services, business, and technology. This role supports the Money Movement and Storage business across Asia-Pacific. The business includes stored-value and e-money, foreign exchange, cross-border transfer, stablecoin and digital asset, and other financial products. The team helps ensure these products comply with applicable laws and regulations while supporting responsible product development and commercialization. What you'll do As Product Counsel, you'll advise teams on the legal and regulatory considerations for money movement products across Asia-Pacific. You'll partner with product, engineering, partnerships, compliance, risk, marketing, and Legal teams to navigate emerging requirements and bring products to market. Responsibilities Help the Product Legal team deliver products that comply with laws and contractual commitments to users globally Advise product teams on the intersection of technological innovation, e-commerce user experiences, and financial services compliance Collaborate with product, engineering, partnerships, compliance, risk, and marketing teams on product development and commercialization Advise teams on new and emerging legal and regulatory developments, identify potential effects on business activities, and apply existing laws to new technologies Partner with colleagues across the global Legal team to support regulatory structures, customer agreements, and strategic financial partnerships Scope and build scalable processes for legal review and product launches Stay up to date on money movement laws and regulations, and serve as a strategic advisor to senior managers Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience as a qualified lawyer in a law firm, in-house legal team, or government agency, with expertise in payment services laws and regulations, such as the Payment Services Act of Singapore Qualification to practice law, preferably in a jurisdiction in Asia-Pacific Experience advising technology teams and translating complex legal requirements into clear, actionable advice Ability to collaborate with teammates, share knowledge, understand complex business models and product use cases, and exercise sound judgment with imperfect information Strong written and verbal communication, project management, and prioritization skills in a fast-paced environment Preferred qualifications Experience advising on the development of stablecoin and digital asset products, particularly across multiple regions Experience supporting legal, regulatory, or commercial matters for money movement or financial services products