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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities • Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors • Conduct investigations on merchant accounts to support financial partner requirements • Assess risk factors and trends of potentially fraudulent activity • Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience • Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance • Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • Some experience in fraud analysis, fraud investigations, or fraud operations • Experience using data to make assessments and judgments • A team-focused mentality and effective problem-solving skills • The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented • You have availability to work 100% in-office • You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off Preferred qualifications • Fraud experience in payments, e-commerce, or fintech mitigating digital and card-not-present fraud • Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools • Prior fraud experience across multiple industries and verticals • Experience in a high-growth technology company • Experience working from a queue
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. What you'll do As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. Responsibilities Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs Develop reusable processes and shared knowledge to enable the broader Professional Services team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in a software engineering or integration engineering role Ability to write and debug code in languages such as Go, Java, C/C++, or similar Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms Understanding of the payments domain and API security principles Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective User-first mindset with the ability to map business requirements to reliable technical solutions Confident engaging with users and leading strategic technical discussions Preferred qualifications Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering Experience mentoring engineers or guiding technical teams through complex implementations Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements Strong technical writing skills, including the ability to document complex integration guidance and processes Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. What you'll do As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. Responsibilities Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs Develop reusable processes and shared knowledge to enable the broader Professional Services team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in a software engineering or integration engineering role Ability to write and debug code in languages such as Go, Java, C/C++, or similar Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms Understanding of the payments domain and API security principles Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective User-first mindset with the ability to map business requirements to reliable technical solutions Confident engaging with users and leading strategic technical discussions Preferred qualifications Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering Experience mentoring engineers or guiding technical teams through complex implementations Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements Strong technical writing skills, including the ability to document complex integration guidance and processes Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are a brand new team, working quickly to accelerate Stripes engineering productivity by effectively deploying LLM agents and tools to automate large swaths of the engineering workflow. We’re a cross-continent team, spanning North America and Europe - filled with high agency engineers with strong product perspectives. Some examples of what we work on: here and here . What you’ll do You will build the next generation of internal AI coding tools and platforms, to massively accelerate Stripe’s engineering productivity safely and with a clear focus on our users’ needs. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements We’re looking for someone who has: Strong software engineering skills and ability to write high quality code at high velocity 2-5 years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms Hands on experience building tools or platforms used by other engineers or internal users Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome Have the ability to thrive with a high level of autonomy, and responsibility Experience using AI developer tooling as part of their day-to-day workflows Minimum requirements We’re looking for someone who has: Strong software engineering skills and ability to write high quality code at high velocity 2-5 years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms Hands on experience building tools or platforms used by other engineers or internal users Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome Have the ability to thrive with a high level of autonomy, and responsibility Experience using AI developer tooling as part of their day-to-day workflows Preferred qualifications Deep curiosity and opinionation about the use of AI in software engineering. Direct experience building coding or other software development tools. We’re excited about rounded engineers, but would be extremely excited to find engineers that fit one of these two archetypes High data fluency engineer - demonstrated ability to use large datasets to pick out user insights and inform product development. Product engineer - demonstrated ability and opinionation on great product experiences, with high attention to detail. Bonus if this demonstrated experience is in developer tooling.
Who we are About Stripe At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About Bridge Operations and the team As Stripe's user base and global footprint grow dramatically, especially as crypto and stablecoins fundamentally change the way money is transferred, Stripe acquired Bridge to leverage its stablecoin infrastructure for global payments. Stablecoins facilitate faster, cheaper, and more efficient transactions than traditional methods, which creates unique compliance challenges. The Bridge Operations strategy provides operational leverage and expands Stripe's portfolio of operational capabilities to support the scaled needs in this rapidly evolving space. This role will be part of the KYC and KYB Team within the Risk Ops organization in Bridge Operations that is accountable for performing KYC and KYB reviews during onboarding and periodic review. What you'll do We're looking for someone who is passionate about fighting risks and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for spearheading the organization's KYC and KYB compliance efforts within the Mexican market. The right candidate for this role will have experience in KYC and KYB compliance, preferably within the fintech or e-commerce space. Responsibilities • Conduct thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Mexico's regulatory requirements. • Demonstrate a deep understanding of KYC, KYB, and anti-money laundering (AML) regulations specific to the Mexico financial services industry, and apply this knowledge to your daily analyses. • Exercise sound judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer. • Handle high-complexity KYC and KYB-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties. • Adhere closely to process documentation and draft clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities. • Actively participate in building a new team and operational culture focused on robust KYC and compliance practices within the organization. • Leverage your expertise in KYC, KYB, and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action. • Collaborate cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Mexican market. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • Bilingual in English: Excellent conversational, written, and reading skills. • Professional experience: 2+ years of experience in risk or any type of customer-facing roles within a fast-paced environment. • Resilience and adaptability: Proven ability to thrive in evolving environments, remain composed under pressure, and confidently navigate ambiguity. • Structured mindset: A logical, disciplined approach to problem-solving with a relentless focus on accuracy and attention to detail. • Proactive problem-solver: A self-starter capable of working independently to analyze complex data and make sound, defensible investigative decisions. • Process improvement: The ability to identify operational gaps and proactively implement solutions to enhance workflow efficiency. • Effective communication: Strong written, verbal, and interpersonal skills to clearly articulate findings and recommendations to internal teams and financial partners. • In-office presence: Full availability to work 100% on-site at our office in Reforma, CDMX. Preferred qualifications • Startup and tech background: Experience navigating the unique pace and scale of a technology-driven company. • Industry expertise: Deep knowledge of the payments landscape and the fintech industry. • Specialized domain knowledge: A technical background in KYC, KYB, Risk, or Financial Crimes (FC). • Operational agility: Prior experience working within a queue.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. What you'll do You'll recruit, manage, and develop a group of Marketing Operations Associates and team leads that are focused on delivering repeatable, measurable programs and campaigns targeted on spend optimization, producing highly qualified leads, improving the customer experience, and increasing retention. You'll lead the team supporting the Stripe Marketing Operations and are comfortable jumping in to perform production duties, especially in times of need. You'll cultivate the happiness of your team members while guiding them to excel, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals and using metrics to efficiently measure and guide team performance in pursuit of those goals. You'll have a strong operations mindset, move quickly, and be passionate about delivering an incredible user experience. Responsibilities Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers Partner with global counterparts in EMEA and AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success, best practices, process, workflows, policies, execution, and enablement Project manage marketing campaign production across the globe, including managing handoffs Support Marketo workflows, performance marketing operations, and event analysis Ensure reportability of core operations cycles Optimize Marketing Operations processes Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years relevant work experience in Marketing Operations 5+ years of experience in leading teams 6+ years of hands-on experience in Marketo (or similar) with a deep understanding of campaign architecture Experience leading, mentoring, managing, and developing a team of Marketing Operations Campaign Producers responsible for delivering high-quality work Experience building strong cross-functional partnerships with Marketing and internal technical support teams Experience leading end-to-end execution of projects and programs that have significantly improved operations and delivered quantifiable business impact Strong written and verbal communication skills with a precise talent for articulating challenges, generating insights, and translating them into actionable recommendations Solid analytical skills and a strong understanding of technical concepts Preferred qualifications A startup mentality with a bias to action and the ability to flex in a fast-paced environment Experience and desire for contributing to developing business infrastructure and aggressively scaling a high-growth business Experience at highly dynamic, high-growth tech companies Great service mentality and track record of building positive relationships with peers The ability to thrive on a high level of autonomy, responsibility, and ambiguity
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe's high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. Motion is at the core of how we bring the brand to life—from live event stages to digital campaigns, motion design is our most expressive storytelling medium. What you’ll do Motion Designers at Stripe demonstrate a passion for the craft of movement and a deep understanding of how motion communicates brand character. You will be responsible for defining and advancing Stripe's motion language across event experiences, digital surfaces, and mainstage scenic and creative content. You work at the intersection of design systems and cinematic storytelling, creating motion frameworks that scale while still feeling intentional and human. The ideal candidate is technically fluent, conceptually strong, crisply articulates motion decisions, and collaborates seamlessly with creative directors, producers, marketers, and engineering partners. Responsibilities Execute motion design direction across Stripe's internal and external event experiences—from concept through final delivery Contribute to and maintain Stripe's motion design system: principles, timing tokens, animation guidelines, and reusable motion components Create high-quality motion graphics, title sequences, animated brand assets, and creative content for live events, broadcast, and digital channels Support and collaborate with the Experiential Creative Director, designers, event producers, and cross-functional partners to serve a global audience Coordinate with external motion and production studios or contractors in creative strategy, execution, and delivery Share motion knowledge and best practices with teammates Steward teams through large-scale motion projects and productions Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements Have 5+ years of relevant motion design experience for technical, brand-driven, or product-led organizations Expert command of motion design tools: After Effects, Cinema 4D (or Houdini), AI tools, and the Adobe Creative Cloud suite Strong portfolio demonstrating high-craft motion work—including brand identity systems, event titles, animated campaigns, and/or data-driven motion Familiarity with motion design systems and how to apply them consistently across contexts Deep understanding of animation principles: timing, easing, staging, anticipation, and how motion communicates meaning and brand character Exposure to designing for live event environments: LED walls, stage visuals, real-time rendering, and large-format displays Familiarity with real-time tools (e.g., Notch, TouchDesigner, Disguise) is a strong plus Proficiency with design collaboration tools (Figma, Keynote) and a systems-thinking approach to extending motion across shared patterns and behaviors Working knowledge of emerging motion and AI tools and how they fit into a professional production workflow Strong track record delivering high quality motion work independently, and in close collaboration with cross-functional partners Find a meaningful balance between optimizing for speed, quality, and doing challenging, interesting, frame-perfect work Are persuasive and humble in explaining your work, process, and decisions and crave feedback to help you design at your best Love working with other designers to help them learn and grow—and have them help you learn and grow Have excellent organization and presentation skills, and excel in written and verbal communication Highly detail-oriented, with a drive for perfection down to the last frame Are passionate about Stripe's mission, are dedicated to a user-first mindset, and have experience working with data and insights
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Partnerships team sits within the Global Partnerships organization and is a key component of our success. Our team is responsible for developing and managing relationships with the global and regional banks that enable the Stripe product strategy and deliver new capabilities to Stripe users. Our team executes on high-impact, cross-functional product partnership initiatives across existing products and early-stage "up the stack" financial products. These partnerships have a significant impact on Stripe and are essential for us to offer products used by millions of our users. What you'll do We're looking for a Partner Development Manager to join the Financial Partnerships team. You'll be responsible for developing and executing the multi-year, global strategies for building our relationships across many of our most important banking partners. You'll focus on designing, scaling, and continuously improving mechanisms to deepen relationships with our partners, as well as highly impactful programs key to differentiating Stripe. As part of these efforts, you'll collaborate closely with cross-functional stakeholders (including Product, Engineering, Legal, Finance, Risk, etc.), and with the banking partners' executive teams. The successful candidate will have a demonstrated ability to manage and develop partners, think strategically and apply diagnostic thinking to business, product, and technical challenges, and earn trust with and influence others. A high-agency attitude, the ability to raise expectations in changing environments, and a drive to create impact through ownership are all important in this role. Responsibilities Develop the go-to-partner strategy and execute on our most ambitious company-bending, bank-network-driven projects that are global and cross-border in nature Own the banking partner plans, the overall economics, day-to-day operational excellence, and be responsible for driving the partnerships to successful outcomes for Stripe Leverage banking, treasury, and payments industry knowledge to craft thoughtful partnership and product strategies with transaction banks, lenders, capital markets, central banks, and schemes Navigate, in partnership with Product, to execute deals supporting that strategy and help ensure a proper execution plan is in place Leverage significant industry experience to educate and help internal teams compose our holistic bank-led strategy and to advance that strategy with banking partners Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of financial services experience, including directly working at banking institutions in cash management, FIG, or payments, and experience in partner management or business development working with banking institutions in PSPs or fintechs enabling pay-in and pay-out, store value, and embedded lending Advanced knowledge of the banking and clearing landscape across multiple geographies with specific focus on transaction banking, e-money, safeguarding, multi-currency, and cross-border payments Demonstrated experience building proprietary global collection and payout networks A proven track record of working in a product-centric environment with significant internal and external dependencies across product, engineering, legal, sales, risk, and compliance Broad and deep experience executing industry-wide partnership strategies to build innovative product experiences and go-to-market models
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Consultant team helps to drive those efforts across our Tech, Core, and Business Organizations. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, and using data to develop best practices from first principles. What you'll do As a People Consultant, you'll help make Stripe a great place to work and grow. You'll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed. Responsibilities Partner with and advise front-line managers on all things people-related, including performance management and coaching, career development, employee relations, and leveling and team effectiveness with a strong focus on belonging and inclusivity Advise and consult front-line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations Facilitate smooth rollout of key People programs, including front-line manager support for performance review cycles, compensation cycles, employee engagement surveys, and ad hoc programs Analyze and present on organizational health trends and insights to managers and leaders, managing tracking and reporting of some key people data to inform team strategy Ensure excellent employee experience through key life-cycle stages including the departure processes Work with legal counsel and external consultants to help ensure Stripe's compliance with local labor regulations Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Minimum of 5+ years of HR experience, including at least 2–3 years in a client-facing HR role (e.g., HR Business Partner, Employee Relations partner) Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions' implementation Experience utilizing company policies and practices to determine appropriate recommendations for action Exceptional communication skills, both written and verbal Strong working knowledge of employment legislation and practices in Mexico Preferred qualifications Experience working in a fast-paced, growing environment, preferably in a technology company or a large-scale organization Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team One of the key drivers to our success is a committed and rigorous emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by attracting, enabling, and cultivating the world's most exceptional people to do the very best work of their careers. Stripe is looking for a People Consultant to join our global team. This Chicago-based role will support Stripe managers and their teams, primarily in the United States and Canada. People Consultants at Stripe enable and support managers to build and lead successful teams. They have deep HR expertise and they leverage policies, experience, insights, and cross-functional partnerships—primarily with other People teams—to guide and coach managers, contribute to a culture of high performance, incrementally improve organizational health, and enable compliant, fair, and positive experiences for Stripes. What you'll do As a People Consultant, you'll help make Stripe a great place to work and grow. You'll partner with, coach, enable, and advise Stripe's people managers on all things people-related, including performance management and coaching, career development, employee relations, leveling, manager effectiveness, navigating change, and more. This is a dynamic role that collaborates with Stripes across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast-moving, scaling, global tech company. Responsibilities Manager Coaching: Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change HR Policy Expertise: Act as a subject matter expert on a range of HR policies and processes to support managers and employees Legal and Compliance: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations People Programs: Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution Reorganization Support: Guide and advise on change management and communications for team restructuring efforts Data and Insights: Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics User Focus: Ensure excellent employee experiences through key life-cycle stages, including onboarding and departure processes Lead with Empathy: Foster a culture of humility, optimism, belonging, and inclusivity Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4–8 years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, and Employee Relations partner), or equivalent experience in a business-facing role Direct Manager Support: Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture Legal Knowledge: Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters Analytical Skills: Strong ability to diagnose problems using data and develop viable solutions Continuous Improvement: Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact Communication: Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels Preferred qualifications Fast-Paced Environment: Experience working in a rapidly growing technology company or large organization AI Fluency: Knowledge and application of AI tools Canadian Employment Practices: Knowledge of employment legislation and practices in Canada Project Management: Proven project management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule Facilitation Skills: Experience facilitating team effectiveness workshops with management teams
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a part of the Connect Design team, you'll lead product development for the largest complex users on Stripe—marketplaces such as Doordash and Lyft, and platforms such as Shopify and Woo. You'll drive the vision for how these marketplaces and platforms manage risk and compliance for their business and their users in the US and internationally. You'll work with other designers on the team to define the future of the experience for all Connect users on the dashboard. You'll utilize a broad set of product design skills including user interface design, user experience and interaction design, and prototyping. In this role, you'll be responsible for deeply understanding our users and product strategy to design and advocate for the highest quality product experience. What you'll do As a part of the Connect Design team, you’ll lead product development for Stripe’s largest complex users Marketplaces such as Doordash and Lyft, and Platforms such as Shopify and Woo. You’ll drive the vision for how these marketplaces and platforms manage risk and compliance for their business and their users in the US and internationally. You’ll work with other designers on the team to define the future of the experience for all Connect users on the dashboard. You'll utilize a broad set of product design skills including user interface design, user experience and interaction design, and prototyping. In this role, you will be responsible for deeply understanding our users and product strategy to design and advocate for the highest quality product experience. Responsibilities Own the end-to-end product design process from discovery through delivery Ship meaningful, high-quality experiences that balance business needs with usability Collaborate with engineering, product, and other stakeholders to shape the team's roadmap and goals from an impactful and measurable customer outcomes perspective Leverage insights from our UXR team to identify opportunity areas, and to validate potential solutions to pain points Partner with content design to craft compelling experiences that deliver the right information at the right time to the right user Work closely with other product designers to drive holistic solutions for our marketplaces and platforms and their users Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Has 6+ years relevant design experience at a tech, product-driven company Has experience working in a complex problem space such as B2B or SaaS interfaces A portfolio that demonstrates strong design fundamentals and polished UI craft Experience partnering closely with cross-functional teams to shape product direction and proven ability to influence teams Ability to balance user needs, business goals, and multiple stakeholder inputs Experience working horizontally across product areas on ambiguous and complex problems Confident presenting work to company leadership and skilled at communicating design decisions through a clear and compelling story Preferred qualifications Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work Care about details and are excited to keep pushing your work until it is pixel-perfect Value working with a diverse group of people with different perspectives and expertise Love working with other designers to help them learn and grow—and have them help you learn and grow Are committed to building a sustainable and scalable business by balancing user and business needs
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Cash Platform team is part of Stripe's Money Movement Services Platform. We manage Stripe's FX and cash positions across the globe, owning two of the most commercially critical problems in our business: delivering the best possible FX trades for our users, and optimizing the cost and routing of cross-border payouts across countries. Stripe recently launched its own in-house bank, enabling near-instant movement of funds across accounts worldwide—and Cash Platform is at the center of bringing that infrastructure to Stripe's products and, increasingly, to our customers. What you'll do You'll work closely with engineering teams across Cash Platform and Money Movement Services, cross-functional partners spanning Legal, Treasury, Financial Crimes, and Sales, and senior stakeholders inside and outside Stripe. You'll define the strategy and roadmap for Stripe's FX and cross-border payout products, drive cost optimization and routing decisions at scale, and help shape the path toward monetizing Stripe's in-house banking infrastructure for users globally. Responsibilities You are expected to: Deeply understand the competitive landscape and define clear benchmarks for where Stripe's FX and cross-border payout products need to be Own the product strategy and roadmap for Cash Platform, balancing near-term cost and performance optimization with longer-term platform monetization opportunities Drive API design and technical decisions in close partnership with engineering leads, ensuring our infrastructure is both best-in-class and commercially oriented Lead cross-functional initiatives across Money Movement, Sales, and partner teams to accelerate delivery and adoption of FX and payout products Engage with senior customer and internal stakeholders to communicate roadmap direction, surface requirements, and build alignment Own decisions directly impacting the revenue and cost profile of Stripe's money movement business Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of product management experience Technically deep: You have a strong technical foundation—ideally as a former engineer or data scientist—and are comfortable owning API design decisions and understanding systems end-to-end, including what is expensive from a cost and latency perspective Business-minded: You make decisions through the lens of revenue and commercial impact; this is infrastructure, not consumer product, and you understand the difference Cross-functional by default: You thrive in environments where success requires tight coordination across engineering, finance, legal, compliance, and sales—not working in silos Domain experienced: You've worked on FX, cross-border payments, treasury, or similar financial infrastructure at companies like Airwallex, Wise, Revolut, Payoneer, Ramp, or a major financial institution Strong executor: You move with speed and urgency, can manage complexity across multiple workstreams, and have a track record of shipping in ambiguous, high-stakes environments Strong communicator: You radiate intent—partners, stakeholders, and leaders know where you stand, what's blocked, and what's coming next