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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The recruiting team seeks to build the culture of Stripe by aligning the strongest global talent to our highest impact business needs. They focus on bringing Stripe’s operating principles to life in their recruiting processes, providing the highest-quality candidate experience, and leveraging data driven storytelling to influence the business. What you’ll do To further this important mission, we are looking for consultative and creative recruiters to grow and scale our Go-to-Market (GTM) team. The GTM organization at Stripe encompasses our Sales team, Marketing and Sales Development, GTM and Product Operations, and Professional Services. These teams are expanding in the region, focusing on bringing new users onto the Stripe platform, supporting our existing users' scale, and growing their businesses. You can expect high impact and wide-ranging responsibilities: owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. This person must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. This is an 11 month fixed-term contract. Responsibilities Partner with senior leaders across the organization to understand their hiring objectives and develop recruiting strategies aimed at achieving headcount goals, with an emphasis on expanding our GTM teams in EMEA. Propose and implement creative and scalable changes to the existing recruiting strategy to enhance efficacy and reach Track and analyze recruiting metrics, providing regular reports on hiring progress to business leadership to ensure transparency and alignment with goals Develop and execute strategic sourcing plans to identify and engage top talent, ensuring a robust and inclusive candidate pool for current and future hiring needs Conduct regular market research and analysis to stay informed about talent trends in the EMEA region, using insights to inform recruiting strategies and address potential challenges Work closely with cross-functional teams—including Finance, People Ops, Benefits, Onboarding, and Legal—to deliver a seamless and high-quality candidate experience Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle Recruiting experience in a fast-paced, high-growth environment including in house experience Excellent verbal and written communication skills, including business proficiency in English Strong ability to build relationships with senior leaders and effectively influence decision-making processes. Strong drive to identify and engage top talent, fostering relationships with candidates Proven ability to utilize data insights to identify trends and refine recruiting processes, enhancing efficiency and outcomes. Flexibility, adept at shifting tasks and priorities in response to changing circumstances.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Security team is dedicated to improving the security of Stripe and its users. Our users trust us with some of their most sensitive information, and we make security a first-class consideration in everything we do. Security concerns are ever-evolving, creating an extremely dynamic environment for the Security team. The Security Governance, Risk, and Compliance (SGRC) team at Stripe provides security governance, risk management, and compliance capabilities to allow Stripe to make strategic security decisions, measure our risk and control posture, and represent Stripe Security to internal and external entities. The successful operation of our organization accelerates Stripe by optimizing the communication and expectations of our security program. What you’ll do We're looking for a Security GRC Program Manager with deep expertise in security compliance to serve as the primary interface between Stripe's Security organization and external auditors, regulators, and compliance stakeholders. In this role, you'll represent the Security team in audit engagements, articulate how Stripe's security controls are designed and how they operate, and ensure that compliance obligations across a complex global regulatory landscape are met with consistency and rigor. In this role, you will act as a proxy between external entities like regulators and auditors, and our internal security teams, ensuring consistency in compliance responses and helping maintain a lean and effective compliance program. The ideal candidate is adaptable and finds structure in an evolving and maturing organization. Responsibilities Act as an information security subject matter expert during cross-functional audit engagements, representing the Security team in walkthrough meetings with auditors and regulators Serve as the internal liaison (proxy) between and the Security organization to ensure audits are managed effectively and consistently Create and maintain a central repository of audit evidence artifacts required for compliance with SOC 2, PCI DSS, SOX, and other global regulatory standards Perform security risk and control assessments against common frameworks to ensure compliance with Stripe's Information Security Policy and Standards and applicable regulations (e.g., ISO 2700x, PCI DSS, SOX, NIST, COBIT) Support control owners with guidance on security control design and redesign to ensure continued compliance and effectiveness Facilitate security compliance support for Stripe's legal entities with regulatory obligations, and collaborate with cross-functional stakeholders to track and report on control remediation efforts Support broader GRC team program initiatives, including policy writing, security awareness training, and third-party security risk assessments Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Subject matter expert in information security frameworks, practices, policies, standards, and procedures (e.g., NIST CSF, SOC 2, PCI DSS, ISO 27001/2, or equivalent) 6+ years of experience in Security Governance, Risk, and Compliance or Technology Compliance roles with a strong understanding of audit processes Exposure to global regulatory requirements (e.g., DORA, FFIEC, EBA, NYDFS) and experience integrating them into compliance programs Experience conducting security audits and supporting compliance across complex, overlapping regulatory frameworks Strong program management skills with proficiency in coordinating security assessments and managing multiple stakeholder engagements across time zones Excellent communication skills, with the ability to build relationships at all levels and translate technical security concepts for auditors, regulators, and executive audiences
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Technical Account Management (TAM) team directly supports our largest and fastest-growing paid users. We provide proactive consultation, best-practice guidance, and ongoing managed services to optimize and accelerate our users' business. We pursue excellence in user service, aiming to consistently exceed expectations. What you'll do Stripe is looking for an EMEA-based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM). This manager will lead an established group of high-performing Stripes working predominantly with top Platform and direct merchants across EMEA. This manager's day-to-day interactions with the team will cultivate a high-performance environment, define and implement cross-functional solutions at scale, lead through user challenges, and provide continual mentorship and feedback. In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe's level of service and support through setting strategy, defining clear goals, and determining prioritization with data and user feedback. Responsibilities Partner with the TAM leadership to shape the strategy for Stripe's largest segment and most complex engagements Lead a team of technical account managers working with Stripe's largest users Partner cross-functionally with GTM, CSM, Product, Engineering, Professional Services, and Solution Architects to deliver end-to-end solutions for EMEA platforms and other segment top users Hire and retain top technical talent as the team scales Guide the TAM organization to deliver outstanding service experiences, grow services revenue, and contribute to strategic programs Ensure that team members are happy, effective, and growing in their career and user work Set clear goals and direction for the team and each individual, and provide regular feedback on your team members' performance Analyze data from user feedback and experiences to drive efficiency and build quality Be an advocate for Stripe users and champion for users' needs internally Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs 3+ years of people management experience, leading senior technical ICs Experience working with strategic accounts Excellent written and verbal communication skills An ability to build trust with users, setting a high bar for quality, with a willingness to lead by example Preferred qualifications Experience with fintech SaaS products and Payments industry Experience leading growth initiatives (through driving sales revenue and elevating operational service) with a winning track record Proven ability to scale a technical services or technical support team in a high-growth environment
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. What you'll do You'll recruit, manage, and develop a group of Marketing Operations Associates and team leads that are focused on delivering repeatable, measurable programs and campaigns targeted on spend optimization, producing highly qualified leads, improving the customer experience, and increasing retention. You'll lead the team supporting the Stripe Marketing Operations and are comfortable jumping in to perform production duties, especially in times of need. You'll cultivate the happiness of your team members while guiding them to excel, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals and using metrics to efficiently measure and guide team performance in pursuit of those goals. You'll have a strong operations mindset, move quickly, and be passionate about delivering an incredible user experience. Responsibilities Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers Partner with global counterparts in EMEA and AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success, best practices, process, workflows, policies, execution, and enablement Project manage marketing campaign production across the globe, including managing handoffs Support Marketo workflows, performance marketing operations, and event analysis Ensure reportability of core operations cycles Optimize Marketing Operations processes Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years relevant work experience in Marketing Operations 5+ years of experience in leading teams 6+ years of hands-on experience in Marketo (or similar) with a deep understanding of campaign architecture Experience leading, mentoring, managing, and developing a team of Marketing Operations Campaign Producers responsible for delivering high-quality work Experience building strong cross-functional partnerships with Marketing and internal technical support teams Experience leading end-to-end execution of projects and programs that have significantly improved operations and delivered quantifiable business impact Strong written and verbal communication skills with a precise talent for articulating challenges, generating insights, and translating them into actionable recommendations Solid analytical skills and a strong understanding of technical concepts Preferred qualifications A startup mentality with a bias to action and the ability to flex in a fast-paced environment Experience and desire for contributing to developing business infrastructure and aggressively scaling a high-growth business Experience at highly dynamic, high-growth tech companies Great service mentality and track record of building positive relationships with peers The ability to thrive on a high level of autonomy, responsibility, and ambiguity
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Marketing Operations is a team of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. While we operate globally, this role is focused on supporting the EMEA region. What you’ll do We are seeking a Marketing Operations Program Manager to serve as the end-to-end marketing operations process owner for in-person and online events. In this role, you will collaborate with Field Marketing, Demand Generation, Marketing Technology, and Marketing Operations teammates to identify audiences, track and drive attendance, produce high-performing and measurable campaigns, accurately process attendee and non-attendee data, route leads accurately and quickly, and provide sales follow-up reporting. Responsibilities Own end-to-end marketing operations for in-person and online events, from campaign intake through post-event reporting. Partner with Field Marketing, Demand Generation, Marketing Technology, and Sales to define operational plans, timelines, responsibilities, and success metrics. Manage audience strategy and campaign execution, including segmentation, registration, email, testing, launch readiness, and attendance tracking. Monitor registration and attendance, address risks and dependencies, and identify opportunities to improve conversion and engagement. Manage the accurate capture, validation, enrichment, and reconciliation of attendee and non-attendee data. Oversee lead scoring, classification, routing, nurture, sales notifications, and handoff within agreed service levels. Report on campaign performance, attendance, engagement, lead routing, sales follow-up, and pipeline impact. Maintain high standards for data quality, privacy, consent, and contact governance throughout the campaign lifecycle. Identify and address process, data, and technology gaps by implementing scalable documentation and operating procedures that improve consistency and performance. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in marketing operations, demand generation operations, event operations, or a related field. 3+ years of proven expertise in Marketo, with a strong track record of developing scalable programs and driving successful campaign outcomes. Proven track record of optimizing campaign and execution workflows within event and webinar platforms (such as Splash and ON24). Experience with audience segmentation, campaign workflows, lead management, and sales follow-up processes. Strong program-management skills, with the ability to manage timelines, dependencies, risks, and multiple concurrent events. Strong analytical and problem-solving skills, including experience using campaign data to identify issues and improve performance. Understanding of data quality, consent, privacy, and contact-governance practices. Clear written and verbal communication skills and experience working across Marketing, Sales, and Technology teams. Attention to detail and the ability to operate effectively in a fast-paced environment with changing priorities. Experience integrating AI into scalable marketing operations workflow designs and streamline processes. Preferred qualifications Experience in the technology or financial services sectors, ideally within a high-growth company. Knowledge of marketing automation tools and processes to enhance efficiency and scalability in campaign execution. Strong adaptive skills with a proven ability to thrive in a rapidly changing environment. Experience managing or collaborating with an offshore production team to streamline operations.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Marketing Services is a team of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. While we operate globally, this role is focused on supporting the EMEA region. What you’ll do We are seeking a highly skilled and results-driven Marketing Services Program Manager to serve as the process owner for marketing campaign execution across multiple channels. The ideal candidate will possess a strong background in campaign management, with deep expertise in email marketing platforms like Marketo. This individual will work closely with diverse teams to enhance our marketing efforts, driving operational efficiency and process improvement. Responsibilities Serve as the process owner for campaign execution across email, landing pages, and paid media, supporting Growth, Lifecycle, EMEA and Demand Marketing teams. Scope campaign requirements, assess complexity, and lead capacity planning to ensure smooth and timely execution. Consult on best practices in Marketo, with a focus on automation, scalability, and operational design. Design and execute complex nurture and trigger campaigns, then standardize and scale them for broader use. Partner with marketing stakeholders to streamline workflows, reduce friction, and optimize campaign delivery. Lead programs to address recurring execution challenges—defining objectives, success metrics, and building repeatable processes. Identify operational risks early, communicate clearly with stakeholders, and implement sustainable solutions. Drive ongoing improvements in marketing execution through process innovation, automation, and efficiency. Collaborate cross-functionally with Growth, Regional and Demand Marketing, Engineering, and Design to align on priorities and execution strategy. Maintain scalable documentation and support coordination with offshore production teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in a marketing automation or campaign management role, ideally within a fast-paced environment. 3+ years of proven expertise in Marketo, with a strong track record of developing scalable programs and driving successful campaign outcomes. Demonstrated project management skills with experience leading cross-functional initiatives. Excellent communication skills, able to convey complex ideas effectively and tailor messaging to diverse stakeholders. Strong analytical skills with a detail-oriented mindset to track performance metrics, analyze data, and identify opportunities for improvement. Ability to work both independently and collaboratively within a team-oriented environment. Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience. Proactive, with a growth mindset and a passion for continuous learning and improvement. Preferred qualifications Experience in the technology or financial services sectors, ideally within a high-growth company. Familiarity with digital marketing channels, including paid media, SEO, and landing page optimization. Knowledge of marketing automation tools and processes to enhance efficiency and scalability in campaign execution. Strong adaptive skills with a proven ability to thrive in a rapidly changing environment. Experience managing or collaborating with an offshore production team to streamline operations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align with the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements • Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners • Identify and assess financial crime risks, conduct reviews using data analysis, and monitor for suspicious activity and trends • Facilitate the redesign of business processes including clarifying, identifying issues, and facilitating changes to attain the highest levels of efficiency, control, and compliance • Help build and scale processes across the financial crimes operations ecosystem • Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 8+ years of experience in risk management, compliance, or financial operations • Understanding of FinCrime red flags, its typologies, and how they can be identified • Experience in developing and implementing process improvements • Demonstrates reasoned logic in decision-making and judgment, considers external and internal factors, and recommends solutions in complex situations • Effective communication skills with the ability to produce clear, precise, and concise written and presentation materials • Ability to analyze feedback patterns and use these insights to drive process and product improvements • Policy development and regulatory knowledge—proven track record developing compliance policies and procedures for payment processing environments • Risk assessment—experience conducting merchant risk assessments, transaction monitoring, and implementing risk-based compliance controls • Operational management and scaled operations—experience driving operational outcomes and managing large-scale operations through vendor partnerships, third-party integrations, and automated solutions to achieve efficiency and scalability in compliance processes Preferred qualifications • Data analysis tools such as SQL • Experience in transaction monitoring or financial investigations, Sanctions, AML, EDD, KYC, and KYB • Knowledge of payment processing systems and associated risks
Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You are comfortable with ambiguity, love to take initiative, and have a bias towards action. Minimum requirements Have at least 4 years of experience managing ML teams Experience working as a Machine Learning Engineer, Applied Scientist or equivalent Individual Contributor. Lead by example in high-growth, high-impact, ambiguous environments Have experience building & shipping ML systems. Hold yourself and others to a high bar when working with production systems. Thrive in a collaborative cross-functional environment Preferred qualifications Experience in shipping LLM & RAG systems
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Direct Surfaces Team's mission is to make it delightful for users to manage their money. We're rebuilding and unbundling the core of Stripe so that no matter what the business, the location, or the use case there is a single place that can fulfill all financial needs: Stripe Treasury. This is a 0 → 1 new business at Stripe, so if that sounds exciting we'd love to hear from you. What you'll do Engineers at Stripe are comfortable working on new products under fluid conditions, seamlessly balancing tactical and strategic considerations all in service of our users. Responsibilities Deliver a world-class mobile experience for Treasury users, including working with our partners to design and launch new features and capabilities Scope and lead technical projects, laying the groundwork for our products to iteratively evolve and scale Design, build, expand, and maintain mobile-specific view cross-platform components, backing APIs and their services Align our technical decisions with the broad strategic initiatives at Stripe, while also advocating for needs specific to emerging new businesses Work with engineers across the company to understand when to leverage existing infrastructure versus when building a bespoke solution is prudent Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Have a strong technical background, including 3+ years of industry experience Have experience building mobile applications including working beyond just the client Understand good practices when building and working with UIs and APIs Measure your success in terms of business impact, not lines of code Internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind Work well cross-functionally and earn trust from coworkers at all levels. You are often cited as the inspiration for engineers who join your team Care deeply about mentorship and growing engineers • Prefer simple solutions and designs over complex ones, and have a good intuition for what will last and scale Thrive in a collaborative environment Enjoy working with a diverse group of people with different areas of expertise. Engineering works closely with a variety of teams including Sales and Support to better understand our customers' needs, Legal and Accounting to understand how global policies influence our money-moving infrastructure, and more Preferred qualifications Have experience using React Native Have experience in ensuring great user experience and ease of use of features for products you build Have experience with financial product companies and interest in financial products and markets
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Onboard sold custom contracts into our billing systems. Work with legal contracts using strong attention to detail. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience. Help scope, build, and deliver continuous process improvements that enhance operations. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales. Must also have 3 years experience in each of the following: Tracing process impacts from situation to end customers & business financial outcomes; Payment industry; GSuite and Excel; Working with large data sets; SQL; Project management or consulting; Data Modeling; Influencing business decisions by creating high quality presentations and documentations using PowerPoint; Digital workflow design, focusing on improving efficiency and user experience across organizational tools; Dashboard Design and Data Visualization using Tableau; Using data visualization tools including creating dashboards in Hubble to track KPIs and operational performance; and Forecast Modeling. Salary: $152,069.00 - $199,200.00/Yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting Permitted. Up to 25% international travel required. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. WA52 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe. What you'll do We're looking for a Monetization Operations Analyst to join our growing team. You'll help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers. Responsibilities Onboard sold custom contracts into our billing systems. Work with legal contracts with strong attention to detail and accuracy. Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience. Help scope, build, and deliver continuous process improvements that enhance operations. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products. Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions. Ability to be detail-oriented while visualizing the larger impact of a series of transactions. Strong problem-solving skills and the ability to navigate data and people to find answers. Strong operating rigor, including organizational and time management skills. Ability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers. Motivation and flexibility to work well in a high-growth environment where things change quickly. Preferred qualifications Ability to trace process impacts from situation to end customers and business financial outcomes. Knowledge of or experience in the payments industry. Demonstrated professional experience using GSuite, Excel, and working with large data sets. Experience with SQL. Demonstrated project management or consulting experience and the ability to work cross-functionally. A builder's mindset and a willingness to question assumptions and conventional wisdom. A passion for learning and solving problems through infrastructure and automation.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team AMER Product Demand Generation is a team of marketers that drive strategies to engage prospects and customers, generating demand for Stripe's priority products in the Americas. We partner closely with Campaigns, Product Marketing, Sales Development, and Sales to bring full-funnel campaigns to life and optimize performance and business impact. We’re looking for an experienced marketer to lead Money Management marketing across the US, Canada, and Latin America. Money Management brings together products that help businesses hold funds, move money globally, create and manage cards, and access financing. You’ll set the regional strategy and turn it into programs that build demand, grow pipeline, and help increase market share in partnership with teams across Stripe’s go-to-market organization. You’ll also help Stripe strengthen its approach to marketing Money Management and evolve demand generation for this high-priority area for Stripe. Money Management is still in an early stage of its marketing journey, with a strong opportunity to shape the strategy, build the programs that bring it to market, and establish how we create demand across the region. What you’ll do This role will have a meaningful impact across Stripe’s go-to-market organization. Money Management is a rapidly growing, high-priority product and an important part of Stripe’s strategy. You’ll build and improve the engine that reaches key decision-makers and create a consistent experience across customer journeys, channels, and campaigns. You’ll set regional priorities, allocate budget across channels, and connect global campaign strategy with regional execution for Money Management. Responsibilities Lead regional multi-channel strategy for Money Management marketing campaigns that drive demand. Channels can include paid media, content syndication, digital events, account based marketing (ABM), etc. Build region-specific marketing activations with channel leads to unlock local opportunities for Money Management audiences Build a cross-GTM coalition including Global Campaigns, Events, Product Sales, Sales Development, and Sales Operations to jointly grow the Money Management pipeline Own key business and revenue metrics for Money Management across the sales funnel — investigating conversion, channel mix effectiveness, and pipeline health Partner cross-functionally to define regional requirements as Stripe refines marketing capabilities, MarTech stack, and lead management for scaled motions Identify innovative new ways to reach and engage the Money Management audience — there is broad leeway in this role to pursue creative marketing ideas Be a thought leader representing the Americas as Stripe grows its Money Management go-to-market across campaigns and broader strategy Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience running scaled digital demand generation programs (e.g., demand generation, growth marketing, or regional marketing) Experience with GTM direct ownership of an audience or product segment at a B2B company Demonstrated experience building multi-channel demand generation strategies and owning integrated digital activations across paid media, content marketing, email marketing Proven experience assessing business health and managing marketing performance metrics. You can turn go-to-market data on lead generation, funnel conversion, pipeline progress, and channel performance into clear insights and actions. Strong organization and project management skills with the ability to manage multiple complex programs simultaneously Proven experience building and delivering programs with partners across Sales, Sales Development, Product Marketing, Content, and Event Marketing. Be prepared to discuss programs you owned directly. Ability to navigate ambiguity: The ability to build, adapt, and maintain positive momentum is key for this role Preferred qualifications Fluency with AI including leveraging native AI tooling and integrating LLM / agentic capabilities into everyday work Experience building and scaling net new programs with an eye toward repeatability and efficiency. You’ve built 0 to 1 and have scaled from 1 to 10 Event or field marketing experience or exposure (prior event ownership not required) Experience in payments, financial technology, or or adjacent industries or marketing FinTech solutions Adjacent business experience (e.g., strategy consulting, paid media, etc) that brings well-rounded GTM perspective