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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you'll do Responsibilities Develop a foundational understanding of our products, services, and features to assist customers effectively Respond promptly and professionally to customer inquiries via email, providing accurate information and resources Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided Maintain accurate and detailed records of customer interactions, issues, and resolutions using internal tools Participate in team meetings, training sessions, and continuous learning initiatives to enhance skills and knowledge Engage in comprehensive training programs, seeking feedback and actively working on improving performance and developing professional skills Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems. You have excellent English communication skills, both written and verbal. You excel in analytical thinking, open-ended research, and problem solving. You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions. You have a process-oriented mindset and ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. You are humble and have a proven track record for working well across teams and with external partners. You are a current student or have recently graduated in 2026. This is a 6-month Apprenticeship Intern Program, starting in Jan 2027 and run in accordance with the Apprentices Act 1961.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As a Sales Development Representative (SDR) at Stripe, you'll work in a customer-facing role focused on connecting prospective customers with Stripe. You'll work in partnership with the Marketing and Sales teams to create a high-quality, predictable pipeline. We hire and train SDRs in a way that prepares them to be a high-performing source of talent for Stripe Sales and Go-to-Market teams. For the first few months, you'll be a part of our Sales Development Associate program, which is designed to accelerate onboarding and support new grads' transition into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy which will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe. Through a mix of virtual sessions, in-person practicums, and checkpoint quizzes, you'll learn all about Stripe's products and how to be a successful SDR. During this period, you'll also be partnered with a senior SDR on the team as a mentor. Along with your manager, your mentor will be there as an additional resource to help support you. Responsibilities Contact potential customers through cold-calling, email, and social channels, or by responding to inquiries generated from Marketing activities Book meetings with potential customers (prospects) and pitch them on Stripe's products that are a match for their business model Develop relationships with prospects to uncover specific business needs through effective, consultative questioning to qualify interest and prepare a comprehensive hand-off to sales Research and create compelling outreach materials for high-value prospects, in partnership with SDRs and Account Executives Execute outbound sales outreach created by Marketing, leveraging strategic messaging to target specific segments Follow up with potential customers who expressed interest but did not initially result in a sales opportunity, maintaining a warm pipeline Effectively manage customer outreach, consistently meeting and exceeding Service Level Agreements (SLAs), meticulously updating activity and contact information within the Customer Relationship Management system (Salesforce) to support weekly reporting efforts Collaborate and provide essential feedback and insights to Marketing to help improve targeting, messaging, and overall campaign effectiveness Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A track record of top performance or prior success in academic, extracurricular, or professional endeavors Superior verbal and written communication skills, with an ability to clearly articulate complex topics Self-starter who is highly motivated and able to operate effectively and autonomously in a hyper-growth environment This role requires in-office participation three (3) days per week in our Sydney office. Preferred qualifications Professional experience in a sales, customer service, or fast-paced professional environment At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, helping our users not just solve problems, but achieve their goals. What you’ll do Responsibilities Troubleshoot and solve external user issues. Analyze our processes and instigate changes to help scale our operations and improve the user experience. Work closely with other Stripe teams to improve our product offerings and messaging around new products and features. Gain unique insights into how thousands of businesses on Stripe scale and operate. Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization. Be part of building a brand-new team and operational culture for Stripe. Partner with global operations specialists or business process owners to run a critical workflow. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems. You have excellent written and verbal communication skills. You excel in critical thinking and problem-solving. You have prior experience in customer service or internal- and external-user-facing operations. You enjoy learning about technical products and processes. You’re an organized self-starter who is passionate about finding solutions to our users’ challenges. You have a process-oriented mindset and the ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You prioritize well and enjoy working in a quick-moving environment. You are humble and have a proven track record of working well across teams and with external partners. You’re willing to periodically work a weekend day, for which you’ll receive a weekday off. The SDC operates during daytime hours, with shifts from morning through early evening. Preferred qualifications Prior experience in or knowledge of user support. Prior experience working on projects or process-improvement initiatives.
Who we are About Stripe At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity, and global prosperity. While the promise of a global online economy is palpable, it comes with significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier to entry for online businesses. The Financial Crimes team ensures that our platform remains safe, that prohibited parties are not allowed to utilize our services, and that we identify bad actors engaging in money laundering or other financial crimes. What you’ll do We're looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You'll be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You'll be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space. Responsibilities Conduct decision reviews for Enhanced Due Diligence (EDD) and Politically Exposed Persons (PEP) Understand complex regulatory and compliance requirements within the financial services space and complete analyses in accordance with these requirements Analyze complex problem and exercising sound analytical judgment on investigation resolutions or decisions Perform assignments and tasks of high complexity and resolving incoming requests from internal Stripe teams, financial partners, or other parties Adhere closely to process documentation and draft clear and concise investigative summaries and analyses, including draft regulatory reports for submission Be a part of building a brand-new team and operational culture for Stripe Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of experience in financial crimes, AML, EDD, or PEP roles Experience conducting in-depth user KYC, nature of business, adverse media, high risk country and business sector reviews in EDD work flows Experience reviewing PEP and user alert details, understanding mitigation factors and making determinations and escalations General awareness of money laundering, terrorism financing, and sanctions trends and regulatory developments Independently analyze and evaluate information from various data sources to determine a course of action for a matched case Ability to clearly record by writing the rationale and documenting the evidence of the decision making process about the match being positive or false for analytical, presentation, and audit purposes Excellent written, spoken, and interpersonal skills, Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions Self-disciplined, diligent, proactive, and detail oriented The SDC operates during daytime hours with shifts from the morning through early evening. Preferred qualifications Knowledge of payments and fintech industry Familiarity with SQL and ability to use template or pre-made SQL queries as part of investigations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier of entry for online businesses. The Financial Crimes team ensures that our platform remains safe, that prohibited parties are not allowed to utilize our services, and that we identify bad actors engaging in money laundering or other financial crimes. What you’ll do We are looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You will be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space. Responsibilities Conduct decision reviews for Enhanced Due Diligence (EDD) and Politically-exposed Persons (PEP) , Understand complex regulatory and compliance requirements within the financial services space and complete analyses in accordance with these requirements Analyze complex problem and exercising sound analytical judgment on investigation resolutions or decisions Perform assignments/tasks of high complexity and resolving incoming requests from internal Stripe teams, financial partners, or other parties Adhere closely to process documentation and draft clear and concise investigative summaries and analyses, including draft regulatory reports for submission Be a part of building a brand new team and operational culture for Stripe Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of experience in financial crimes, AML, EDD or PEP roles Experience conducting in-depth user KYC, nature of business, adverse media, high risk country / business sector reviews in EDD work flows Experience reviewing PEP and user alert details, understanding mitigation factors and making determinations / escalations General awareness of money laundering, terrorism financing, and/or sanctions trends and regulatory developments Independently analyze and evaluate information from various data sources to determine a course of action for a matched case Ability to clearly record by writing the rationale & documenting the evidence of the decision making process about the match being positive or false for analytical, presentation, and audit purposes Excellent written, spoken and interpersonal skills, Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions Self-disciplined, diligent, proactive and detail oriented The SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Knowledge in payments and the fintech industry Familiarity with SQL and ability to use template or pre-made SQL queries as part of investigations
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over 1 million support cases per year and processes millions of internal transactions. We'll achieve excellence by thinking of support in a novel, solution-oriented way and viewing operations as an integral enabler of all our growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you'll do Stripe launched Stripe Delivery Centers—a new global team to design, implement, and grow Stripe operations for the next decade. We are looking for dynamic and curious people who have a passion for solving global user issues, building operations, driving process improvement, and playing a front-line role in building this new operational capability for Stripe and accelerating growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. Responsibilities Troubleshoot and solve external user issues Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Be a part of building a brand new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems. You have excellent communication skills, both written and verbal. You excel in analytical thinking and problem solving. You have prior experience in customer service or internal and external user-facing operations. You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges. You have a process-oriented mindset and the ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. You are humble and have a proven track record for working well across teams and with external partners. You're willing to work a weekend shift pattern (either Sun-Thur (with Fri and Sat off) or Tue-Sat (with Sun and Mon off)). The SDC operates during daytime hours in 9-hour shifts (including 1-hour paid lunch break) scheduled to fall between the hours of 6am and 10pm. Preferred qualifications Prior experience or knowledge in user support Prior experience in troubleshooting Prior experience working on projects or process improvement initiatives
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities Have the opportunity to join an operations team across Risk, Product Support, and Financial Crimes Troubleshoot and solve complex problems Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams across the globe Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Be a part of building a brand-new team and operational culture for Stripe Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You are a recent graduate with less than 12 months of full-time working experience or a 2025 or 2026 graduate with full-time availability. You have excellent English communication skills, both written and verbal. You have a user-first mindset and are energized by the challenge of solving difficult problems. You excel in analytical thinking and problem solving. You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges. You have a process-oriented mindset and ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. You are humble and have a proven track record for working well across teams and with external partners.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do Responsibilities Troubleshoot and solve external user issues Communicate resolutions to end users in English Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future organization Be a part of building a brand new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user first mindset and are energized by the challenge of solving difficult problems You have excellent communication skills, both written and verbal You have business proficiency in written and spoken English You excel in analytical thinking and problem solving You might have prior experience in customer service or internal/external user facing operations You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to user’s challenges You have a process-oriented mindset and ability to get things done You enjoy working in an in-office environment with strong cross team collaboration and support You are able to prioritize and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred Qualifications Prior experience or knowledge in user support Prior experience working on projects or process improvement initiatives Familiarity with SQL and ability to use template or premade SQL queries as part of investigations Applicants are personally responsible for obtaining and maintaining the right to work in Mexico.
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier of entry for online businesses. The Financial Crimes team ensures that our platform remains safe, and that prohibited parties are not allowed to utilize our services. What you’ll do We are looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You will be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space Responsibilities Conduct a wide variety of analyses, including: Conducting screening (“watchlist” and “keyword”) reviews on merchants as part of Stripe’s sanctions program Analysing and investigating accounts for exposure to both listed persons and high-risk/prohibited jurisdictions Understand complex regulatory and compliance requirements within the financial services space and complete analyses in accordance with these requirements Conduct in-depth open source research as part of Sanctions reviews, including in the open web, corporate registries, governmental databases, and social media platforms, to understand the use case and appropriately assess the relevant sanctions and financial crimes risk Analyse complex problem and exercising sound analytical judgment on investigation resolutions or decisions Perform assignments/tasks of high complexity and resolving incoming requests from internal Stripe teams, financial partners, or other parties Adhere closely to process documentation and draft clear and concise investigative summaries and analyses, including draft regulatory reports for submission Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of experience in Sanctions roles Experience conducting in-depth open source research across a wide range of information sources, including the web and global social media platforms General awareness of money laundering, terrorism financing, and sanctions trends and regulatory developments Independently analyse and evaluate information from various data sources to determine a course of action for a matched case Ability to clearly record by writing the rationale & documenting the evidence of the decision making process about the match being positive or false for analytical, presentation, and audit purposes Excellent written, spoken and interpersonal skills, Excellent problem-solving skills and demonstrated ability to work independently, analyse problems and data sets to make complex investigation decisions Self-disciplined, diligent, proactive and detail oriented You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred Qualifications Knowledge of USA Patriot Act, US Treasury/OFAC Code of Federal Regulations,UK HMT sanctions regulations, EU Sanctions and Anti-Money Laundering Directives, etc. Knowledge in payments and the fintech industry Familiarity with SQL and ability to use template or pre-made SQL queries as part of investigations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Worldwide Alliances and Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships help Stripe unlock market opportunities and accelerate user growth across segments, from startups to enterprise companies. What you’ll do We are looking for an enthusiastic Partner Development Manager (PDM) to join the Americas Alliances & Channels team. This is a partner relationship and revenue-generating role, reporting to Americas Alliances & Channels leadership. You’ll cultivate and maintain relationships with executives and sales teams at Stripe and partner organizations. You’ll secure new business, negotiate and close strategic partnerships, and help accelerate Stripe’s business across the region with systems integrators, consulting firms, and development agencies. You’ll also execute Stripe’s global partner programs, marketing, enablement, and co-selling initiatives across the region, driving partner participation and engagement. Responsibilities Build deep relationships across sales, and marketing, and partner leadership teams. Develop a revenue-generating joint go-to-market plan for assigned partners, including joint activities such as events and webinars, engagement with partner account executives through enablement and co-selling plans, and solution development. Develop and execute Stripe’s partner strategy with assigned partners, aligned with Stripe’s regional business and global partner strategy Advocate for partners and identify partnership growth opportunities Report weekly, monthly, and quarterly to key stakeholders, using a strong analytical approach and clear communication Work with program, marketing, and sales teams to execute partner programs, events, and sales engagement Build playbooks and collateral that help partners sell effectively Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of partnerships or sales experience in technology, financial services, or a similarly complex B2B environment Experience owning and growing strategic partnerships that generated measurable commercial outcomes, such as sourced pipeline, closed revenue, partner engaged revenue, partner-sourced opportunities, or joint go-to-market activity Experience developing and executing joint go-to-market plans with external partners and internal sales, marketing, and program stakeholders Experience negotiating commercial agreements and influencing senior executive stakeholders Ability to travel as required for partner meetings, events, and internal collaboration Preferred qualifications Bachelor’s degree or advanced degree Experience in payments, financial infrastructure, or financial services Experience working with systems integrators, consulting firms, development agencies, or other ecosystem partners Experience building partner enablement programs, co-selling motions, events, playbooks, or sales collateral Experience using data to assess partner performance, identify growth opportunities, and communicate results to senior stakeholders Sound business judgment, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Partnerships team sits within the Global Partnerships organization and is a key component of our success. Our team is responsible for developing and managing relationships with the global and regional banks that enable the Stripe product strategy and deliver new capabilities to Stripe users. Our team executes on high-impact, cross-functional product partnership initiatives across existing products and early-stage "up the stack" financial products. These partnerships have a significant impact on Stripe and are essential for us to offer products used by millions of our users. What you'll do We're looking for a Partner Development Manager to join the Financial Partnerships team. You'll be responsible for developing and executing the multi-year, global strategies for building our relationships across many of our most important banking partners. You'll focus on designing, scaling, and continuously improving mechanisms to deepen relationships with our partners, as well as highly impactful programs key to differentiating Stripe. As part of these efforts, you'll collaborate closely with cross-functional stakeholders (including Product, Engineering, Legal, Finance, Risk, etc.), and with the banking partners' executive teams. The successful candidate will have a demonstrated ability to manage and develop partners, think strategically and apply diagnostic thinking to business, product, and technical challenges, and earn trust with and influence others. A high-agency attitude, the ability to raise expectations in changing environments, and a drive to create impact through ownership are all important in this role. Responsibilities Develop the go-to-partner strategy and execute on our most ambitious company-bending, bank-network-driven projects that are global and cross-border in nature Own the banking partner plans, the overall economics, day-to-day operational excellence, and be responsible for driving the partnerships to successful outcomes for Stripe Leverage banking, treasury, and payments industry knowledge to craft thoughtful partnership and product strategies with transaction banks, lenders, capital markets, central banks, and schemes Navigate, in partnership with Product, to execute deals supporting that strategy and help ensure a proper execution plan is in place Leverage significant industry experience to educate and help internal teams compose our holistic bank-led strategy and to advance that strategy with banking partners Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of financial services experience, including directly working at banking institutions in cash management, FIG, or payments, and experience in partner management or business development working with banking institutions in PSPs or fintechs enabling pay-in and pay-out, store value, and embedded lending Advanced knowledge of the banking and clearing landscape across multiple geographies with specific focus on transaction banking, e-money, safeguarding, multi-currency, and cross-border payments Demonstrated experience building proprietary global collection and payout networks A proven track record of working in a product-centric environment with significant internal and external dependencies across product, engineering, legal, sales, risk, and compliance Broad and deep experience executing industry-wide partnership strategies to build innovative product experiences and go-to-market models
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Bridge is building financial infrastructure that makes money more programmable and global. The Financial Partnerships team develops the ecosystem that powers Bridge and Stripe’s stablecoin products and financial infrastructure. The team works across Bridge and Stripe to develop strategic relationships with banks, exchanges, asset managers, liquidity providers, and stablecoin ecosystem partners. These partnerships support reserve management, liquidity, distribution, and card-related products for both businesses and their shared customers. What you'll do As a senior Partnership Development Manager, you will define and execute the financial-partnership strategy that powers Bridge and Stripe’s stablecoin products and financial infrastructure. You will own a strategic ecosystem of financial-partner relationships across markets. You will turn market insight into durable, high-impact partnerships, from strategy and negotiation through launch, expansion, and ongoing performance management. You will work directly with senior Stripe leaders and external executives to make investment tradeoffs, align priorities, and shape long-term product and partnership strategy. Responsibilities Define and lead multi-year partnership strategy across reserves, liquidity, distribution, card-related products, and the stablecoin ecosystem, using market and commercial insight to shape Bridge and Stripe priorities Own a strategic financial-partner ecosystem across markets, including partnership health, commercial performance, executive alignment, escalations, and expansion opportunities Source, evaluate, structure, negotiate, and lead high-impact partnerships with banks, exchanges, asset managers, liquidity providers, and stablecoin ecosystem partners Set end-to-end deal strategy for complex, novel, or multi-market partnerships with material financial, product, operational, or regulatory implications Lead company-level tradeoffs across partner economics, customer needs, product requirements, operational readiness, risk, and long-term strategic value Partner with Product, Treasury, Legal, Compliance, Risk, Operations, Finance, Engineering, and go-to-market teams to set requirements, align senior stakeholders, and execute shared priorities Develop a differentiated point of view on financial services and digital assets, represent Stripe and Bridge with senior external stakeholders, and share expertise that strengthens the broader Partnerships organization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in strategic partnerships, business development, corporate development, strategic finance, treasury, or a related field, including ownership of complex, high-impact external partnerships Demonstrated ability to independently set partnership strategy, influence senior executives, and drive cross-functional alignment on ambiguous, high-stakes company priorities Track record of structuring, negotiating, and managing high-value, multi-year partnerships with material strategic, financial, product, operational, or regulatory implications Deep experience working with financial institutions or infrastructure providers, such as banks, exchanges, asset managers, market makers, liquidity providers, payments companies, or stablecoin ecosystem participants Strong commercial judgment and experience leading both commercial and technical partnership conversations with senior internal and external stakeholders Preferred qualifications Experience in stablecoins, crypto, card issuing, or stablecoin-linked card programs Experience developing partnership strategy across multiple markets or partner types Experience representing a company with industry groups, at conferences, or with senior external executives Experience mentoring or guiding peers on partnership strategy, complex negotiations, or cross-functional execution