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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, legal, and compliance teams to ensure our products reach customers to support Anthropic's rapid growth. Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in — embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale. Key responsibilities Quarterback deals through internal processes — CPQ quote-building, approval routing, contract execution — ensuring accurate, timely completion Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes Build AI-native tooling with internal teams to meaningfully scale our commercial processes Optimize operational workflows that reduce friction in the sales cycle and accelerate time-to-close Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals Track and analyze deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks Minimum qualifications Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments Strong project management skills with experience juggling multiple critical initiatives Bias toward action and comfort operating in ambiguity Have experience with CRM systems, CPQ tools, and contract management platforms Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership Preferred qualifications Have 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM) Background in project management, sales strategy, or commercial operations, where you’ve balanced operational excellence with building scaled systems Experience with deal operations at companies with subscription and/or consumption-based business models Knowledge of enterprise software contract terms and industry-standard commercial practices Understanding of AI business models and the unique commercial considerations The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $240,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who lead and advise on opportunities for strategically important products in Stripe’s portfolio. The Terminal Product Sales team helps businesses and software platforms extend Stripe payments into in-person commerce. This role will focus on platform businesses in EMEA, partnering with core Account Executives and cross-functional teams to help platforms offer in-person payments to their own customers. What you'll do As an Account Executive, Product focused on Platforms , you will use your sales and product expertise to drive adoption of Stripe Terminal among software platforms in EMEA. You will partner with Platforms Account Executives and collaborate with product, engineering, marketing and technical teams to develop deep product knowledge, shape complex solutions and advance strategic deals. You will lead business and product discussions with existing and prospective platform customers and contribute to the development and execution of our go-to-market strategy. You are an adept salesperson, capable of engaging in business-level and technical conversations with stakeholders across an organization, including senior decision-makers. You are used to building value in competitive situations and enjoy working with products that require deep product understanding and technical curiosity. You’re as comfortable working with customers as you are collaborating with internal stakeholders. You’re excited to develop expertise and share your knowledge with others. You’re an organized, analytical self-starter, an excellent communicator, and someone who looks for opportunities to improve the processes and teams around you. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of sales experience, working with startups or SMBs at a leading technology company and a track record of top performance. A proven ability to build strong collaborative working relationships with business partners internally and externally. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. An enthusiastic “roll up your sleeves” mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders. Proven ability to lead complex negotiations involving bespoke commercial agreements. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. Preferred requirements Experience in payments, point of sale, acquiring, fintech, embedded payments or financial-services technology. Experience selling to software platforms, marketplaces, ISVs, vertical SaaS companies or partner ecosystems. Experience with API-led, integration-heavy or omnichannel commerce solutions. Experience supporting customers from initial opportunity through implementation, activation or scaled adoption.
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will inform and influence our approach Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations Create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them Skills You'll Bring 5+ years of strategy experience, including 2+ years of experience in management consulting or a related field Excellent quantitative and financial modeling skills, with the attention to detail and quality bar required for decisions that affect products and the business Outstanding executive-level written and verbal communication skills; can operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too Hands-on fluency with modern AI tools such as Notion AI, Claude, ChatGPT, or similar; you actively experiment with new models and workflows and use judgment to apply them responsibly Data self-sufficiency, including working knowledge of SQL and the ability to access, assess, and synthesize relevant data without relying on outside support Comfort working in a high-growth, constantly changing environment with passion and enthusiasm Nice to Haves Prior experience in strategy and operations in B2B SaaS businesses Experience with pricing & packaging, especially for AI products Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $175,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy . #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Metronome is a usage-based billing platform and a Stripe product. It helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows. The Metronome Integration Engineering team sits at the intersection of sales, growth, product, and research and development. We own the technical aspects of the customer lifecycle after a sale and before the customer transitions to our post-implementation teams. What you’ll do As an Integration Engineer, you’ll help customers implement Metronome successfully and realize value quickly. You’ll lead technical work across requirements gathering, solution and integration design, configuration, testing, data migration, launch, and handoff. Responsibilities Conduct discovery and scoping to understand customers’ challenges across billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas. Support customers throughout the implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch. Provide expert guidance on usage-based pricing and consumption-based business models. Configure Metronome’s platform on behalf of customers. Design integrations between Metronome’s APIs and customers’ business systems—including CRM and CPQ platforms, payment and tax systems, ERP and billing providers, and reporting and analytics tools—in alignment with Metronome best practices. Serve as a liaison between customers and Metronome’s research and development teams, advocating for customer needs and feature requests. Partner with implementation managers and other project-team members to provide visibility into progress and proactively identify risks and issues. Build relationships across customer organizations, from day-to-day operators to C-suite executives. Meet customers in person when doing so will improve the engagement. Advise customers on integrating Metronome into their systems and help shape their pricing and packaging strategies. Ensure an effective handoff to Customer Success and Technical Support. You’ll work with some of Metronome’s most strategic customers. These engagements will be complex, deep, and highly technical. Metronome directly influences how modern software companies monetize their products, and this team is on the front lines of that work. Metronome operates with a startup mindset within Stripe. There is a significant opportunity for people with initiative to influence our direction, build processes from zero to one, and make a meaningful impact. Who you are We’re looking for someone who meets the minimum requirements below. If you meet these requirements, you are encouraged to apply. The preferred qualifications are helpful but not required. Minimum requirements 10+ years of experience in technical or customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, technical account management, or deployment strategy. Experience leading complex implementations for enterprise technology companies. Experience working in fast-moving environments that value initiative and ownership. Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders. Interest in building and improving go-to-market playbooks, processes, and reusable assets. Ability to travel approximately 30% of the time, depending on customer needs. Preferred qualifications Deep knowledge of quote-to-cash processes, including experience integrating with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem. Experience as a software engineer, product manager, or in another technical role. Strong understanding of project- and program-management fundamentals. Experience working with stakeholders in finance, engineering, product, sales operations, or billing operations. Experience with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We make sure every employee can do their best work without friction. We're hiring an IT Operations Engineer to develop our global asset management and hardware lifecycle program across our offices in San Francisco, New York, Seattle, London, Dublin and Sydney. You will bring program expertise to how we track hardware as inventory through its whole life: procurement and receiving, the inventory of record, assignment, refresh, collection and recovery, e-waste and secure disposal, and reseller relationships, iterating and scaling practices as we mature. The same person runs day-to-day operations for our corporate mobile program in addition to expertise in management of laptop and workstation lifecycle operations. You'll partner with several teams within the IT, Security and business operations organizations: IT Hardware Ops runs procurement, fleet logistics, onboarding and offboarding, the storage room, and physical intake. The Endpoint pod owns MDM, device policy and enrollment. Finance owns the budget and vendor contracts. Hardware requests that come through the IT Support queue land with the IT Support team, and you'll help define how they are handled. Responsibilities Strategy and Tooling Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship Inventory and Assignment Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it Run audits of who-has-what and reconcile physical counts against the system of record Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels Procurement and Refresh Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar Build out the refresh calendar and advance it across offices Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up Collection, E-waste and Disposal Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate Handle equipment under legal hold or other chain-of-custody requirements BPO and Contingent Fleet Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors Corporate Mobile Run day-to-day operations for the corporate mobile program and write its runbook Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet Automation Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools) You may be a good fit if you Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model Have run an e-waste or secure disposal program with certified partners and chain-of-custody records Have managed reseller or vendor relationships for hardware purchasing and asset disposal Write things down: runbooks, how-to guides and knowledge base articles Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance Strong candidates may also Have supported a corporate mobile program or carrier account Have basic scripting experience (Bash or Python) for inventory or reporting automation Have experience using AI tools to improve personal or team productivity Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of 5-10 CSMs while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization. Responsibilities: Directly manage and develop a team of 5-10 Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API, Claude.ai , Claude Code) Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT) Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise Conduct regular 1:1s, performance reviews, and career development planning for direct reports Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio Develop customer advocacy programs including case studies, testimonials, and reference architecture development Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions You may be a good fit if you have: 7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings Strong executive presence and ability to represent Anthropic with customer technical and business leaders Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs Track record of achieving team targets for expansion, retention and customer satisfaction Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The EMEA SMB team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. What you’ll do As a Sales Manager at Stripe, you’ll play an instrumental role in fueling Stripe’s growth in Southern Europe through new customer acquisition. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations and find new opportunities to make payments a competitive advantage for their businesses. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the SMB segment in Southern Europe Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics Be accountable for new client acquisition Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others Participate in industry events to help support positive market awareness Minimum requirements 8+ years of relevant sales experience Sales management experience Experience consistently forecasting and managing a high growth business for multiple quarters Thrives in settings with a high level of autonomy to create strategy, direction, and structure Ability to hire, train, and coach a high-performance sales team Ability to build executive relationships with customers and ecosystem partners Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The LPM Partner Success team is on a mission to capture a massive opportunity for Stripe: Aligning Stripe’s PIV with global payment method trends. We do this by arming integration teams with the tools they need to ship full-featured LPMs faster, and we give LPM partners the ability to independently grow and maintain their businesses on Stripe. We own the 3P Platform, Turnkey, and the LPM Partner Dashboard, powering 26+ payment methods. Our vision: building an LPM on Stripe should be as simple as deploying an app to an app store. We provide the tooling so every integration ships full-featured out of the box, and we build self-serve tools that let partners debug, monitor, and grow without Stripe in the critical path. Global teams focus on strategy and differentiation, not implementation. What you’ll do While most Stripe platform teams focus on internal users or merchants, this team supports LPM partners. You'll design systems where a single abstraction can improve the integration quality for 26+ payment methods. You’ll deeply understand the needs of our LPM partners and develop tools that will make Stripe the best in class partner for LPMs. To ensure every LPM launches with Stripe's core ecosystem from day one, you will work closely with teams like OCS, Billing, and Risk. Responsibilities Build platforms that improve the feature completeness of 10+ local payment methods at once (recurring, cross-border, adaptive pricing) Ship features on the LPM Partner Dashboard, a greenfield product that gives partners visibility and control over their integration with Stripe Design self-serve workflows that let partners debug, monitor, and operate independently without pulling in Stripe engineers Streamline the LPM integration process so global teams can onboard new payment methods faster Work with OCS, Billing, Risk, and other teams to ensure LPM integrations support critical Stripe products Debug and resolve production issues across the stack Mentor engineers on the team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Strong coding skills in any programming language Strong collaboration skills, can work across workstreams within your team and contribute to your peers' success Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Experience building, maintaining, and running production services and backend APIs Deep care for users' needs and a track record of building great user experiences Preferred qualifications Experience designing multi-tenant platforms or systems that need to generalize across many similar-but-different use cases Familiarity with payments infrastructure or payment method integrations Experience building for external partner ecosystems where you don't control the other side of the integration
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in the Stripe portfolio. Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back-office finance automation across billing, tax, revenue reporting, and data. What you'll do As a Billing Account Executive (Hunter) at Stripe, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with both new and existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator with strong diagnostic thinking and a track record for improving the processes and organizations around you. Minimum requirements 4+ years of sales or prospecting experience at a technology company and a track record of top performance Owning a direct sales quota, with direct sales experience closing new business or expansion of existing users A proven ability to build strong collaborative working relationships with business partners The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision A hands-on mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications Experience in selling billing solutions 3+ years of experience specifically selling financial services or similar software Fluency in French or German is a plus
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The EMEA SMB team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. What you’ll do As a Sales Manager at Stripe, you’ll play an instrumental role in fueling Stripe’s growth in Southern Europe through new customer acquisition. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations and find new opportunities to make payments a competitive advantage for their businesses. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the SMB segment in Southern Europe Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics Be accountable for new client acquisition Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others Participate in industry events to help support positive market awareness Minimum requirements 8+ years of relevant sales experience Sales management experience Experience consistently forecasting and managing a high growth business for multiple quarters Thrives in settings with a high level of autonomy to create strategy, direction, and structure Ability to hire, train, and coach a high-performance sales team Ability to build executive relationships with customers and ecosystem partners Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms Professional fluency in English and Italian or Spanish
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome is a usage-based billing platform and a Stripe product. It helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows. The Metronome Integration Engineering team sits at the intersection of sales, growth, product, and research and development. We own the technical aspects of the customer lifecycle after a sale and before the customer transitions to our post-implementation teams. What you'll do As an Integration Engineer, you’ll help customers implement Metronome successfully and realize value quickly. You’ll lead technical work across requirements gathering, solution and integration design, configuration, testing, data migration, launch, and handoff. Responsibilities Conduct discovery and scoping to understand customers’ challenges across billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas. Support customers throughout the implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch. Provide expert guidance on usage-based pricing and consumption-based business models. Configure Metronome’s platform on behalf of customers. Design integrations between Metronome’s APIs and customers’ business systems—including CRM and CPQ platforms, payment and tax systems, ERP and billing providers, and reporting and analytics tools—in alignment with Metronome best practices. Serve as a liaison between customers and Metronome’s research and development teams, advocating for customer needs and feature requests. Partner with implementation managers and other project-team members to provide visibility into progress and proactively identify risks and issues. Build relationships across customer organizations, from day-to-day operators to C-suite executives. Meet customers in person when doing so will improve the engagement. Advise customers on integrating Metronome into their systems and help shape their pricing and packaging strategies. Ensure an effective handoff to Customer Success and Technical Support. You’ll work with some of Metronome’s most strategic customers. These engagements will be complex, deep, and highly technical. Metronome directly influences how modern software companies monetize their products, and this team is on the front lines of that work. Metronome operates with a startup mindset within Stripe. There is a significant opportunity for people with initiative to influence our direction, build processes from zero to one, and make a meaningful impact. Who you are We’re looking for someone who meets the minimum requirements below. If you meet these requirements, you are encouraged to apply. The preferred qualifications are helpful but not required. Minimum requirements 5+ years of experience in technical or customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, technical account management, or deployment strategy. Experience leading complex implementations for enterprise technology companies. Experience working in fast-moving environments that value initiative and ownership. Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders. Interest in building and improving go-to-market playbooks, processes, and reusable assets. Ability to travel approximately 30% of the time, depending on customer needs. Preferred qualifications Deep knowledge of quote-to-cash processes, including experience integrating with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem. Experience as a software engineer, product manager, or in another technical role. Strong understanding of project- and program-management fundamentals. Experience working with stakeholders in finance, engineering, product, sales operations, or billing operations. Experience with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Beneficial Deployments team accelerates the work of organizations doing some of the world's most important under-resourced work: nonprofits, education institutions, scientific researchers, and organizations advancing economic mobility. Education institutions sit at the center of that mission. They train the next generation, they produce the science the rest of the world builds on, and they are structurally short on time, budget, and technical capacity to figure out new technology on their own. You will lead our targeted approach to higher education, with a specific focus on research institutes, research intensive universities, and schools focused on access like community colleges and MSIs. You will also support K12 staff and educators across the globe, in particular in low and middle income countries, where teachers and school staff are the users and the district is often the buyer. Where our scaled motion reaches thousands of organizations one to many, this role is the opposite end of the same ecosystem: a deliberately short list of institutions where depth matters, where a lab, a department, or a whole campus adopting Claude changes what science gets done, and where the buying process runs through provosts, research offices, district superintendents, procurement, grant budgets, and security review. Reach comes first, and commercial results follow from it. That ordering is deliberate and it is shared across every leader on this team: a research institute that adopts Claude to move its science faster is a win on its own terms, and you will be measured on creating that value with the institutions that matter most, not only on pipeline. You are the single accountable owner for the research and education Enterprise book globally: its target list, its AEs, its numbers, and its field voice inside Anthropic. You are half seller, half domain translator. You will personally run the most complex institutional deals, and you will be credible in a room of scientists and educators. You know how research is funded, how a university decides, and what it takes for an education sales motion to land in a software company. You will bring that knowledge to the product, applied AI, and marketing teams who build for this audience. This is a player coach seat. You will be directly involved in deals and directing the account executives who cover education today, and the role is expected to grow thoughtfully with more AEs in key regions globally. Key responsibilities scientific discovery and economic access, support for K12 staff and educators Serve as the lead on our most complex institutional deals — setting the pursuit strategy, opening doors with lab and research-office leadership, university provosts, and personally resolving the toughest hurdles: procurement, security review, and grant-funded budgets. Direct and coach the account executives working education accounts today: joint account plans, deal reviews, and a repeatable motion for landing a university and expanding within it. Build the institutional playbook: how an institute goes from a pilot to a working deployment across a department, what good adoption looks like, and when to bring in applied AI, customer success, or partners. Own the book's numbers, institutions reached, activated, and expanded against goals, and use them to decide where the effort goes next. Work in lockstep with our PLG 1:many motion, so that an institution moves cleanly between scaled programs and direct coverage in both directions. Minimum qualifications Education or research sales. You have sold software as a service into universities, research institutes, or academic medical centers, and you have personally closed complex institutional agreements involving procurement, security review, and multiple decision makers. Science or education background. You have trained or worked in a scientific field, or spent a meaningful part of your career selling to or building for scientists or educators, and you can hold a credible conversation with these audiences. Sales leadership. You have led a sales business end to end and been the accountable owner for its results, whether as a team lead, a player coach, or the sole owner of a strategic book. Preferred qualifications Global education landscape: experience selling to universities, research institutes, or school systems in more than one region, an understanding of how funding and procurement differ from country to country, and comfort working across time zones with regional teams. Experience with research funding: grants, indirect costs, and how a fixed annual budget shapes what an institution can buy. Track record landing an institution wide agreement at a research intensive university, and expanding from a single department to a campus or system. Familiarity with how AI is already used in research settings and K12 classrooms, and a point of view on where it should go next. Experience working with academic consortia, national labs, or research networks. An impact, education, research, or mission driven go to market background, and genuine interest in these institutions' constraints. A daily working habit with Claude, and agentic workflows you have built for yourself. You might thrive here if You want your work measured in impact that moves faster and students who get more from their education, not only in pipeline. You have sat in a faculty meeting or a research office and know why the obvious commercial playbook does not work there. You are comfortable being the only person accountable for a book while depending on teams you do not manage. You would rather close the first three institutional deals yourself and write the playbook from what you learned than write the strategy deck first. You find the constraint interesting rather than frustrating: long procurement cycles, grant timelines, and security reviews are the job, not an obstacle to it. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $380,000 — $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.